McDonald's Introduce
Are you searching for a quick, familiar, and satisfying meal while traveling or living in the Long Island area of New York? The McDonald’s restaurant conveniently located at 380 Hempstead Turnpike in West Hempstead, NY, offers all the classic menu items and modern services you expect from one of the world's most recognizable fast-food brands. Since its founding in 1954, McDonald's has committed to providing quality food and efficient service at an affordable price, a tradition that continues at this local New York establishment. Whether you are craving a late-night snack, an early morning coffee, or a hearty lunch for the whole family, this location is equipped to serve the West Hempstead community and its visitors with speed and convenience.
This article provides New York locals with all the essential details about the 380 Hempstead Turnpike McDonald’s, including its precise location, operating hours, available services, and what makes this spot a great choice for your next fast-food fix. We aim to be your professional, reliable source for local business information, helping you make informed dining decisions quickly and easily.
Location and Accessibility
The McDonald's in West Hempstead is strategically positioned on a major thoroughfare, making it highly accessible for drivers and local residents alike. You can find the restaurant at the following address:
380 Hempstead Turnpike, West Hempstead, NY 11552, USA
Situated in the heart of West Hempstead, the location on Hempstead Turnpike ensures it’s easy to find, whether you are running errands in the area or commuting through Long Island. As with many popular fast-food locations, ease of access is a priority. The restaurant caters specifically to the needs of busy New Yorkers who require quick service without sacrificing convenience.
The restaurant's lobby and dining room hours are consistent throughout the week, offering a reliable window for in-store dining. The main lobby is open Monday through Sunday from 6:00 AM to 11:00 PM, providing ample time for breakfast, lunch, and dinner. For those who prefer the ultimate convenience of never leaving their vehicle, the Drive-Thru service operates on a slightly extended schedule, running from 5:00 AM to 12:00 AM every day of the week. This early-to-late operation ensures that no matter your schedule, you can grab your favorites on the go.
Accessibility is a key focus, especially for drive-thru customers. For those with special accessibility needs, McDonald's is committed to an inclusive ordering experience. Customers with speech and hearing disabilities are welcome to drive up to the service window for direct crew support, ensuring a smoother transaction. Additionally, for in-store ordering, most McDonald's restaurants are equipped with features like Mobile Order & Pay on the McDonald's app, which can assist in an inclusive ordering process, allowing you to place and pay for your meal before you arrive.
Services Offered
The McDonald's at 380 Hempstead Turnpike provides a comprehensive suite of modern and traditional ordering options designed to maximize customer convenience. These services streamline the process of getting your favorite food, from the classic Big Mac to a McCafé coffee.
Drive-Thru Service: Available seven days a week from 5:00 AM to 12:00 AM, the drive-thru offers the quickest way to pick up your order without having to exit your car.
McDelivery: For those days when you prefer to stay in, this location participates in McDelivery. You can place an order for delivery through popular third-party apps, including DoorDash, Uber Eats, and Grubhub. Delivery is an excellent option for family meals, such as the Burger Pack or a Classic Big Mac Pack.
Mobile Order & Pay: Using the official McDonald's app, you can order ahead, pay directly in the app, and select a pick-up method (Drive-Thru, Curbside, Front Counter, or Table Service, as available). Payment options in the app are flexible, accepting major credit/debit cards (Visa, MasterCard, American Express, and Discover), as well as digital wallets like Apple Pay, Google Pay, PayPal, and Venmo.
In-Restaurant Ordering: You can place your order inside the restaurant at the main counter or, where available, use the self-service ordering Kiosks. The lobby is open daily from 6:00 AM to 11:00 PM for in-person service and dining.
McCafe®: A full line of premium coffee and espresso drinks, including Iced Coffee, various Lattes, Cappuccinos, and Frappés, is available to pair with your meal or for a simple caffeine boost.
Happy Meal®: A perennial favorite, the Happy Meal, featuring options like a Hamburger or Chicken McNuggets, is available for the younger members of your party and often includes a collectible toy.
Features / Highlights
This specific McDonald's location and the general brand experience offer several notable features that enhance the customer journey:
Extended Drive-Thru Hours: While the main lobby closes at 11:00 PM, the drive-thru remains operational until 12:00 AM, making it a go-to spot for late-night meals or a quick stop on your way home.
Diverse Menu Options: Beyond the classic burgers and World Famous Fries®, the menu is comprehensive. It offers everything from morning Homestyle Breakfasts like the Big Breakfast® with Hotcakes and a variety of McMuffin® meals, to Chicken & Fish Sandwiches like the McCrispy™ and Filet-O-Fish®, and a wide array of Sweets & Treats, including McFlurry® and Sundaes.
MyMcDonald's Rewards: Customers using the mobile app can earn points on every eligible order, which can then be redeemed for free food. This loyalty program is a great incentive for frequent visitors.
Contactless Ordering and Payment: For safety and speed, contactless services are highly promoted. You can utilize contactless payment methods like Apple Pay and Google Pay, and contactless delivery is facilitated through delivery partners.
Accessibility Resources: McDonald's-owned restaurants generally strive for inclusive ordering options, which can include Braille menus, large print/picture menus, and Kiosk features like Magnification Mode, Reach Mode, and Audio Navigation for in-store customers.
Contact Information
For direct inquiries about your order, local menu availability, or specific operating details, you can contact the West Hempstead McDonald’s location directly:
Address: 380 Hempstead Turnpike, West Hempstead, NY 11552, USA
Phone: (516) 485-2179
What is Worth Choosing
When visiting the McDonald's at 380 Hempstead Turnpike, what should you choose? For many New Yorkers, a visit here is about getting a quick, reliable classic. The breakfast offerings are particularly popular, with the Sausage McMuffin® with Egg being a top choice for a morning grab-and-go meal. The full Big Breakfast® with Hotcakes is also available for a more substantial start to your day.
For lunch or dinner, the Big Mac® and the Quarter Pounder® with Cheese remain iconic, fan-favorite burgers. If you are ordering for a group, consider the Shareables or Meal Packs, which combine popular items like the 20 pc. Chicken McNuggets and fries into convenient, value-oriented bundles like the New York Jets Pack.
If you prioritize convenience, the best choice is utilizing the Mobile Order & Pay feature through the McDonald’s app. This allows you to browse the entire menu, customize your order, and pay ahead of time, ensuring the quickest possible service whether you choose to use the Drive-Thru or Curbside pickup. In a fast-paced environment like New York, saving time is invaluable. The brand continually updates the app with deals and the MyMcDonald's Rewards program, providing extra value to your meal.
While customer experiences can sometimes vary, as reflected in the user reviews—where one praised the unexpected extra chicken patty and secured drink, and another noted difficulty with loyalty points and special drink requests—the core offering of speed, a broad menu, and essential services like the Drive-Thru and McDelivery remains a constant draw for the community. The restaurant is constantly working to provide a better, more efficient service for all its patrons.
The McDonald's on Hempstead Turnpike stands ready to serve the West Hempstead, NY, community with the signature fast food experience: quick service, a familiar menu, and multiple ways to order and pay, all designed to fit seamlessly into the busy New York lifestyle.
McDonald's Photos










McDonald's Location
McDonald's
380 Hempstead Turnpike, West Hempstead, NY 11552, USA
McDonald's Reviews
I really appreciate how they secured my drink! My McCrispy didn’t have any pickles on it, but it had an extra chicken patty, so it all worked out in the end!
April 04 · Alexandria StrievskiThe person who took the order at the Dravitru didn't have her name on her shirt, but we asked if she could give us the number for the points. She said she couldn't, and we ordered a soda with ice and one without ice, and they didn't know how to prepare the order.
September 09 · Ochoa WendyKareem is awesome! Always makes sure the food is fresh, very friendly. His customer service is wonderful! Any issues they remake your food with no problem. Absolutely no complaints! Very decent & clean establishment.
February 01 · Mrs. MarieService was fast, clean bathrooms, clean & modern interior..The staff was helpful, organized and friendly!Treated my clients to a snack while we were viewing homes in the neighborhood.
December 21 · William JacobsBeautiful store, nice people, clean store. Fries need improvement, and nuggets could be fresh. Overall it's micky D's.
July 31 · Humboldt 707
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