Chillato Introduce
When New Yorkers are searching for a sweet escape, an indulgent treat, or the perfect centerpiece for a celebration, the quest often leads them to a neighborhood gem specializing in frozen perfection. In the heart of Queens, specifically the tight-knit community of Whitestone, one establishment stands out for delivering happiness "one batch at a time": Chillato. Far more than just an "ice cream shop," Chillato is a dedicated gelateria and cafe that brings the artisanal tradition of Italian frozen desserts to the five boroughs.
Chillato has quickly become a beloved local destination for its commitment to high-quality ingredients, freshly churned desserts, and an inviting, family-friendly atmosphere. The concept was founded by two families who shared a deep passion for authentic, delicious gelato and a desire to create a fun, local gathering spot in their neighborhood. This passion is evident in every scoop, from the classic Italian flavors to the inventive, rotating weekly specials that keep patrons coming back for a taste of something new. It's a place that manages to be a sophisticated dessert destination for adults while remaining an absolute delight for children.
The focus here is truly on gelato and sorbet, which are distinct from traditional ice cream due to their lower fat content, less air, and warmer serving temperature, resulting in a more intense flavor and a lusciously dense, creamy texture. Customers consistently rave about the authentic taste and quality, likening the gelato to what one might find in Italy. Whether you're a devoted fan of dark chocolate or you prefer the bright, refreshing tang of a dairy-free sorbet, Chillato offers a diverse menu designed to satisfy any craving. This commitment to variety and quality firmly establishes Chillato as a premier dessert destination in the New York region.
Location and Accessibility
Chillato is conveniently located in the Whitestone section of Queens, providing a central and easily accessible spot for residents of the surrounding neighborhoods and beyond. Its presence enriches the local dining scene, establishing it as a go-to for quality frozen desserts.
The full address for the location is:
17-16 154th St, Whitestone, NY 11357, USA
The establishment is designed to be a comfortable and easy stop for all users. The atmosphere is consistently described as casual and quiet, making it perfect for a moment of indulgence or a relaxing afternoon visit. For those looking to grab a quick treat, it’s ideal for a quick visit. The business accepts a wide range of modern payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring a smooth transaction.
While information on specific physical accessibility features is not provided, the general services cater to on-site enjoyment with seating available for customers who wish to dine-in. The convenient location, combined with numerous service options, ensures that whether you're driving through or a local walking over, a visit to Chillato is straightforward and pleasant.
Services Offered
Chillato offers a comprehensive suite of services that extend far beyond simply scooping frozen desserts. They function as a complete Ice cream shop, Cafe, and Cake shop, with a specialization in Children's party service. Their extensive offerings and convenience options make it simple for customers to enjoy their favorite treats however they prefer.
- Gelato and Sorbet in Cups, Cones, and Pints: The core offering, featuring both classic and weekly rotating flavors. Options are available for different sizes, including small, medium, and large cups, and pints for taking home.
- Custom Gelato Pies and Cakes: Perfect for birthdays and special occasions, these are custom cakes and pies made to customer specifications, with options like Party Cakes, Heart Cakes, and Kit Kat Cakes. A 24-hour advance notice is required for most custom orders.
- Gelato Milk Shakes and Floats: Classic and creative drinks made with your choice of rich gelato flavors.
- Chillers: Refreshing drinks made with their dairy-free sorbets.
- Coffee and Espresso Drinks: A variety of coffee options, including Cold Brew Coffee and specialty drinks like affogato (gelato topped with espresso), to complement the sweet treats.
- Curbside Pickup and In-Store Pickup: Convenient options for quick order retrieval without needing to linger.
- Delivery and Takeout: Flexibility for customers to enjoy Chillato's treats from the comfort of their own home or on the go.
- Onsite Services and Dine-In: Offering a pleasant, casual atmosphere with seating for customers who want to enjoy their dessert right away.
- Catering and Party Services (The Cool Box): Full-service catering packages for events, including the "Cool Box" party package with two flavors, toppings, and servers for up to 50 guests. They also offer unique Children's Party Services, such as the "Chef-For-A-Day" party where kids can learn to create their own gelato flavors.
Features / Highlights
What sets Chillato apart in the competitive New York dessert scene is a combination of authentic production methods, a remarkable flavor list, and a dedication to customer experience. These highlights are what make it a genuine hidden gem in the neighborhood.
- Freshly Churned Artisanal Gelato: Every batch of gelato and sorbet is made fresh on the premises, ensuring the highest quality, authentic texture, and most vibrant flavor possible. This dedication results in a product that customers frequently compare favorably to true Italian gelato.
- Wide Range of Dietary Options: The menu is highly accommodating, offering many flavors that are egg-free and gluten-free. Their sorbets are explicitly noted as a refreshing, dairy-free alternative, perfect for those with specific dietary constraints or who prefer a lighter, fruit-based dessert.
- Unique and Rotating Flavor Menu: While classics like Pistachio, Ferrero Rocher, Deep Chocolate, and Salted Caramel are always available, Chillato constantly introduces new and inventive "Special Edition" flavors. These unique offerings might include everything from Lavender Honey and Ube to Basil and Thai Iced Tea, providing endless discovery for repeat customers.
- Natural Ingredients Focus: Customer reviews highlight the quality of the ingredients, such as the natural fruit and pulp in the grapefruit gelato and the natural, non-dyed, roasted pistachio gelato, confirming a dedication to authentic taste over artificial colors or flavors.
- Dedicated Party Hosting and Catering: Chillato excels at providing memorable experiences for events. They offer custom gelato cakes and a unique party environment, making them a top choice for birthday parties and larger gatherings in Queens, as noted by numerous satisfied parents.
Contact Information
To plan your visit, place a custom order, or inquire about catering for your next event, you can easily reach Chillato using the information below.
Address: 17-16 154th St, Whitestone, NY 11357, USA
Phone: (718) 489-1750
What is Worth Choosing
For New Yorkers seeking a standout dessert experience, Chillato offers compelling reasons to visit. It's not just the quality of the gelato—though that alone is a significant draw—it's the full spectrum of products and services that elevates it.
The Experience: Choosing Chillato means opting for a piece of local, family-driven passion. The welcoming environment is good for kids and provides a casual and quiet space for families and friends to gather. The staff is consistently described as friendly and accommodating, often allowing generous samples to help customers navigate the extensive menu. Whether you're settling in for a cone or taking a pint home, the experience is designed to be joyful and personal.
Flavor Exploration: If you are a fan of traditional Italian flavors, the Nocciola (Hazelnut), Pistachio, and Tiramisu are non-negotiable must-tries, praised for their rich, deep flavors. However, the real fun is exploring their innovative and rotating flavors. For chocolate enthusiasts, the Deep Chocolate is noted as a rich treat for "serious chocolate lovers." For those needing a dairy-free option, the sorbets—like Guava, Raspberry Lychee, or Pink Grapefruit—offer a burst of authentic fruit flavor. The chance to try an unexpected flavor like Black Sesame or Cilantro Lime Sorbet is part of the adventure.
Celebrations Made Easy: Chillato is the ideal choice for any celebration. By offering custom gelato pies and cakes, they provide a unique and delicious alternative to traditional bakery items. Furthermore, their expertise in hosting birthday parties and offering full Cool Box catering ensures that your special event will be memorable and hassle-free. For parents in Queens, the exceptional party service, which is both communicative and accommodating, is a highly valued feature, promising fun for both children and adults. From a spontaneous scoop to a fully catered event, Chillato delivers authentic quality and a truly happy experience.
Chillato Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Seating
- Table service
Atmosphere
- Casual
- Quiet
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Chillato Photos










Chillato Location
Chillato Reviews
flavorspartysorbetsesameadultspistachioto choosecookies and creamtiramisugem
★ 5★ 4★ 3★ 2★ 1Love this place. It is a hidden gem in the neighborhood. We ordered the pistachio and grapefruit. We can taste the natural fruit and some pulps in the grapefruit gelato. The pistachio is all natural pistachio. No crazy green coloring and the nut is roasted. We will come back to try the black sesame and coconut next time.
September 19 · Amy WuMaria and her team did such a great job for our son’s 5YO party. Super communicative and accommodating with our party needs. Both adults and kids had such a good time and most importantly their gelatos are always on point!! Can’t recommend Chillato enough!
July 13 · Lynn NgWe recently hosted our child’s birthday party at Chillato , and it was absolutely amazing from start to finish!The staff went above and beyond to make the experience special. From customized decorations and dedicated party host, everything was so well-organized and kid-friendly. The highlight, of course, was decorating custom pops and fresh waffle cones with fun toppings.The party space was clean, cheerful, and perfectly sized for our group. The kids had a blast, and the adults loved the relaxed, happy vibe (and let’s be real—the ice cream too!).If you’re looking for a unique, low-stress birthday venue with sweet treats and sweet people, this is the place. Highly recommend!
April 12 · Aleli NaThe best! We held a birthday party here for my daughter and it was easily the best birthday party we've had (also according to the birthday girl). The place itself is super cute so there wasn't a need to do much decor (or any).The party was well planned, staff was incredibly attentive and very nice. The party package is honestly best in town-- affordable and a great experience for the kids (and adults). The amount of ice cream we ate and brought home was 👌. Gelato flavors are great too, so much to choose from and all delicious. Will be recommending this place for bday parties to all my friends!
September 14 · Christine MachAmazing! This place had everything we wanted! My boyfriend and I were looking for a sweet treat to enjoy on our Fourth of July outing, and this was the only place available. We called ahead to check if they were open, and the staff answered immediately and were incredibly helpful. When we arrived, we were greeted warmly and offered samples when we were unsure of what to choose. The prices were also very affordable. It turned out amazing! Highly recommend this spot!
July 04 · A Lozada
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