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Orso Coffee
- 1745 Sheepshead Bay Rd, Brooklyn, NY 11235

Coffee shop ★4.0 (56)·$1–10

1745 Sheepshead Bay Rd, Brooklyn, NY 11235, USA

4.0
I’ve been here before and the coffee is good, but the customer service was absolutely horrible - hence the 1 star.I came in on September 6 around noon. At first, the Asian employee was friendly and helped with my order (one hot caramel latte and one iced drink). However, she handed me two iced drinks. I corrected her and said, “The caramel one was supposed to be hot - if it were just for me, I’d let it go, but it’s for someone else.” She admitted the mistake with, “Oh yeah, oops,” and gave me the hot drink. That’s when I noticed I had been charged $1.50 more.I politely asked if there was a price difference between hot and cold, and she ignored the question. When I asked for a refund of the difference, she flat-out said no. Then she tried to claim I ordered two iced drinks—which wasn’t true, and she had already admitted her mistake. It wasn’t about the money, but the principle, and I even suggested she could refund the difference or offer something equivalent.Instead of resolving it professionally, she made a scene in front of other customers, repeatedly refusing. She tried to process a refund but read out the wrong card digits, which weren’t mine. Finally, another employee (a Spanish woman) had to step in and told her to just give me the $1.50 cash and they’ll deal with it later, which she reluctantly did after causing unnecessary drama.This entire situation could have been handled quickly and respectfully, but instead it was embarrassing, unprofessional, and completely avoidable. - Jenna Jawhara
Orso Coffee Overview Intro Detail Photos Location Reviews
$1–10 per person Reported by 56 people$1–10$10–20$20–30

Orso Coffee Introduce

In the vibrant and diverse neighborhood of Sheepshead Bay, Brooklyn, a local gem stands out as a destination for coffee aficionados and community members alike: Orso Coffee. More than just a place to grab a quick cup, Orso Coffee has established itself as a true community hub, offering expertly crafted beverages, delicious food options, and an atmosphere that perfectly blends trendy style with cozy comfort. Since opening its doors, this specialty coffee shop has focused on delivering a high-quality experience, from the bean selection to the welcoming service, making it a beloved fixture in South Brooklyn.

Orso Coffee is proudly identified as a women-owned business, adding to the rich fabric of entrepreneurial spirit in the New York City borough. Patrons consistently praise the dedication to quality, noting that every cup is an experience. The shop is well-regarded for its artisanal brews and for utilizing high-quality, fresh beans in its La Marzocco machine, a hallmark of dedication to excellent espresso-based drinks. Whether you are a local resident starting your day, a remote worker needing a temporary office, or a visitor exploring the bay-side area, Orso Coffee offers a reliable and delightful stop for your caffeine and culinary needs.

The shop’s interior boasts a modern and inviting aesthetic that appeals to the local crowd. It features huge windows that flood the space with natural light, complementing the copper pipe details, modern gray shelving, and a distinctive neon mural painting by local artist Raisa Nosova. The combination of casual, cozy, and trendy elements creates an ambiance that is perfect for solo visits, family outings, or casual meetings with friends. This commitment to atmosphere ensures that Orso Coffee is not just a coffee shop, but a destination to relax, connect, and enjoy some of the best coffee Sheepshead Bay has to offer.

The friendly and skilled baristas are frequently mentioned in local reviews for their welcoming demeanor and their ability to craft an unrelenting supply of perfectly poured latte art. This attention to detail and personalized service is a core part of the Orso experience, fostering a genuine sense of belonging that turns first-time visitors into loyal regulars.

If you're in the New York area and searching for a locally-focused, high-quality coffee experience, Orso Coffee in Brooklyn should be at the top of your list.

Location and Accessibility

Orso Coffee is conveniently situated in a bustling part of Sheepshead Bay, Brooklyn, making it easily accessible for a wide range of customers, from locals on foot to visitors traveling from other parts of the city.

The precise location for your GPS or map application is:

1745 Sheepshead Bay Rd, Brooklyn, NY 11235, USA

For those utilizing public transportation, which is a major convenience in New York City, the shop’s location on Sheepshead Bay Road places it near key transit options, though specific subway or bus lines should be checked for the most current routes. If you are driving, be advised that the amenity information indicates there is paid street parking available nearby, which is a welcome option in a busy Brooklyn neighborhood.

A significant detail for all members of the New York community is the shop's commitment to accessibility. Orso Coffee features a wheelchair accessible entrance, ensuring that all patrons can comfortably visit and enjoy their offerings.

Services Offered

The menu at Orso Coffee goes beyond standard drip coffee, providing a diverse selection of high-quality beverages, delicious prepared foods, and a variety of ways to enjoy them. This extensive offering caters to morning rush-hour commuters, midday lunch seekers, and those looking for a cozy spot in the evening.

  • Coffee and Espresso Beverages: A full range of specialty coffee drinks, including lattes, cappuccinos, cortados, Americanos, drip coffee, pour-overs, and cold brew on tap.
  • Specialty Lattes: Unique drinks like Lavender Matcha Lattes and Turmeric Lattes (Golden Milk) are available for those seeking alternative caffeine options or anti-inflammatory, caffeine-free blends.
  • Teas and Other Beverages: A great tea selection is available, along with organic sodas, cold-pressed juices, and kombucha on tap.
  • Pastries and Bakery Items: A wide variety of sweet and savory pastries are served, including flaky croissants, muffins, cinnamon rolls, scones, and unique items like the savory Everything Croissant and the Teddy Bear Financier for kids.
  • Prepared Foods and Quick Bites: The menu includes prepared foods, quick bites, and items like overnight oats for a nutritious start.
  • Breakfast and Dessert: A dedicated selection for breakfast and dessert, catering to both early risers and those seeking an afternoon treat.
  • Kids' Menu: A curated kids' menu, including hot cocoa and frozen hot cocoa, ensures the youngest patrons feel welcome.
  • Catering: Services are available for catering needs in the local area.
  • Dining Options: Offers full seating inside, as well as outdoor seating for those who prefer to enjoy their beverages and snacks al fresco.
  • Order Flexibility: Provides options for dine-in, takeout, delivery, and other onsite services to fit any schedule.

Features / Highlights

Orso Coffee sets itself apart in the competitive NYC coffee scene by focusing on a distinct combination of quality, atmosphere, and community engagement. These key features are what make it a must-visit spot in Sheepshead Bay.

  • Exceptional Coffee and Tea: The primary highlight is the dedication to quality coffee, brewed using fresh, high-quality beans on a professional La Marzocco machine, alongside a curated great tea selection.
  • Women-Owned Business: Proudly identified as a women-owned business, supporting local female entrepreneurship in Brooklyn.
  • Inviting Atmosphere: The space is described as casual, cozy, and trendy, with a design that includes huge windows for natural light, copper pipe details, and a unique neon mural by local artist Raisa Nosova.
  • Community Hub: The atmosphere and crowd are family-friendly and cater strongly to local residents, embodying the essence of a neighborhood gathering spot.
  • Work-Friendly Amenities: Popular for solo dining and good for working on a laptop, featuring complimentary Wi-Fi for productivity and relaxation.
  • Diverse Offerings: Features a menu that includes organic dishes and a large selection of plant-based milks, catering to various dietary preferences and health-conscious patrons.
  • Variety of Payment Options: Accepts credit cards, debit cards, and NFC mobile payments for convenient transactions.
  • Customer Experience Focus: Known for friendly and skilled baristas, with a general reputation for quick and welcoming service, despite some isolated and unfortunate incidents with individual staff members reported in reviews.

Contact Information

To plan your visit, place an order for pickup, or inquire about their catering services, you can reach Orso Coffee using the following information:

Address: 1745 Sheepshead Bay Rd, Brooklyn, NY 11235, USA

Phone: (718) 484-9250

What is Worth Choosing

For New Yorkers seeking a high-quality coffee experience outside of the usual Manhattan or North Brooklyn haunts, Orso Coffee is unequivocally worth choosing. It provides a unique balance that is often hard to find: top-tier specialty coffee and espresso that rivals Manhattan's finest, combined with the warm, localized charm of a South Brooklyn neighborhood cafe.

The shop’s focus on high-quality ingredients, from the fresh beans and expert brewing techniques to the inclusion of organic dishes and an extensive range of plant-based milk options, speaks to a commitment to excellence. Local patrons rave about popular items such as the latte and cappuccino, which are consistently praised for their rich and velvety texture. For those looking for something different, the unique specialty offerings, like the Cold Brew and the Matcha Latte, have secured their place among customer favorites.

Furthermore, Orso Coffee is an ideal venue for more than just a quick caffeine fix. It’s a space where locals can feel at home. The 'casual, cozy, and trendy' atmosphere, coupled with amenities like free Wi-Fi and ample seating (including outdoor options), makes it an excellent location for students, remote workers, or anyone looking for a comfortable spot to settle in. Whether you need a quick, delicious breakfast, a place to enjoy a solo meal, or a family-friendly venue with a kids' menu, Orso caters to it all.

While one customer review noted a specific, negative interaction regarding a minor price difference and poor customer service by a single employee, the overwhelming sentiment from the community is positive, highlighting the overall welcoming nature of the staff and the outstanding quality of the product. The swift resolution by a second employee in the noted incident also suggests a commitment to customer satisfaction at a management level. As one satisfied customer put it, Orso Coffee is “the type you drink and just never forget.” By choosing Orso Coffee, you are supporting a dedicated, women-owned local business that is a true gem in the Sheepshead Bay community.

Orso Coffee Details

  • From the business

  • Identifies as women-owned
  • Service options

  • Outdoor seating
  • Delivery
  • Onsite services
  • Takeout
  • Dine-in
  • Highlights

  • Great coffee
  • Great tea selection
  • Popular for

  • Breakfast
  • Solo dining
  • Good for working on laptop
  • Accessibility

  • Wheelchair accessible entrance
  • Offerings

  • Coffee
  • Organic dishes
  • Prepared foods
  • Quick bite
  • Dining options

  • Breakfast
  • Catering
  • Dessert
  • Seating
  • Table service
  • Amenities

  • Wi-Fi
  • Wi-Fi
  • Restroom
  • Atmosphere

  • Casual
  • Cozy
  • Trendy
  • Crowd

  • Family-friendly
  • Locals
  • Planning

  • Accepts reservations
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Children

  • Good for kids
  • Kids' menu
  • Parking

  • Paid street parking
  • Parking

Orso Coffee Photos

Orso Coffee Picture 1Orso Coffee Picture 2Orso Coffee Picture 3Orso Coffee Picture 4Orso Coffee Picture 5Orso Coffee Picture 6Orso Coffee Picture 7Orso Coffee Picture 8Orso Coffee Picture 9Orso Coffee Picture 10

Orso Coffee Location

Orso Coffee

1745 Sheepshead Bay Rd, Brooklyn, NY 11235, USA

Orso Coffee Reviews

An average rating of ★4.5 from 396 user reviews.

lattepastriesbaristaareaespressocold brewmuffinsqualityrestroomsvegan

★ 5★ 4★ 3★ 2★ 1

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