Shake Shack Introduce
Introduction / Overview: Elevated American Classics at the Ballpark
For New Yorkers who appreciate quality fast-casual dining and the excitement of a live sporting event, the Shake Shack location at 123-01 Roosevelt Ave in Flushing—within the vibrant atmosphere of Citi Field—is an iconic culinary destination. More than a simple stand, this location represents the intersection of two quintessential New York experiences: the city's cult-favorite modern-day "roadside" burger stand and the thrill of a Mets game.
This Shake Shack is classified as a premier Hamburger restaurant, but its offerings extend to a full American restaurant experience, serving up signature items like the 100% all-natural Angus beef ShackBurger®, the vegetarian-friendly Shroom Burger, and the famous, creamy Classic Shakes. It is also a certified Hot dog stand and Ice cream shop wrapped into one, ensuring a full spectrum of delicious Comfort food and Quick bite options.
The atmosphere here is distinctly lively, melding the brand's signature Casual and Trendy feel with the electric energy of the ballpark. It’s highly Popular for Lunch and Dinner, drawing a diverse Crowd that includes College students, Families, large Groups, and visiting Tourists. While patrons should be prepared for what is "Usually a wait" during peak game times—a testament to its immense popularity—the consensus is that the "awesome burger" and "heavenly" shakes are well worth the time.
Location and Accessibility: Right Where the Action Is
The Shake Shack at 123-01 Roosevelt Ave, Flushing, NY 11368, USA has a truly unique and highly visible location, positioned within the confines of Citi Field, the home of the New York Mets. This means that while it is primarily accessible to those entering the stadium for an event, its presence makes it an indispensable part of the ballpark experience.
For New York-based users, the location is exceptionally accessible via the city's public transit system, right off the Mets-Willets Point station for both the 7 train and the Long Island Rail Road (LIRR). This provides a seamless connection from Manhattan, Brooklyn, and Long Island.
The restaurant’s commitment to hospitality extends to accessibility, featuring a Wheelchair accessible entrance, Wheelchair accessible restroom, and Wheelchair accessible seating. This ensures that all New Yorkers and visitors, regardless of mobility needs, can comfortably enjoy their delicious meal before or during the game. Patrons even enjoy a scenic view while dining, with a chance to "watch the plane descend into LaGuardia Airport" in the sky.
Services Offered
Shake Shack at Citi Field offers several tailored services to enhance the ballgame dining experience:
- Dine-in with Seating: Provides comfortable Seating inside and Outdoor seating options, allowing guests to relax and enjoy their meal in the bustling ballpark environment.
- Takeout: Enables fans to quickly grab their food and bring it back to their seats or enjoy it on the move.
- Fast Service: A noted highlight, with friendly and patient staff working quickly to manage the "crazy long line" that can form during high-traffic game innings.
- Diverse Menu Options: Serves a full range of dining needs including Lunch, Dinner, and Dessert.
- Beverage Service: Offers Alcohol options, specifically Beer (like Coors Light and Hop Valley IPA), alongside classic Drinks like soda and bottled water.
- Mobile Payment Convenience: Accepts Credit cards, Debit cards, and NFC mobile payments, facilitating quick transactions in a high-volume setting.
Features / Highlights
This Shake Shack location is particularly noteworthy for several exclusive and quality features that elevate it above typical stadium fare.
- Citi Field Exclusive Menu Items: The presence of the Mets Triple Play Shake—a unique frozen custard offering—and other ballpark additions like the Pit Barbecue selection (including Chopped Pork Sandwich, Brisket Sandwich, and Mac N' Cheese) provides a menu experience not found at all Shake Shack locations.
- Quality You Can Count On: Despite being a high-volume venue, the restaurant maintains Shake Shack's reputation for high-quality ingredients, from the 100% all-natural Angus beef burgers to the pure, creamy Classic Shakes made with whole milk and ice cream. The fries are specifically praised for being "actually crispy and delicious."
- Excellent Customer Service Under Pressure: The staff is consistently highlighted for being "friendly and patient" even when handling large orders and managing a "crazy long" wait time, ensuring a positive customer experience despite the crowds.
- Family-Friendly Atmosphere: With a certified Good for kids rating and a dedicated Kids' menu, it is an ideal spot for Family-friendly outings, offering familiar and universally loved food items.
- Financial Perks for Locals: Reviewers remind locals to "bring your Citibank credit card to enjoy discounts at Citi Field," suggesting financial benefits that enhance the already decent ball-field prices.
Contact Information
To enjoy the acclaimed burgers and shakes at Citi Field:
Address: 123-01 Roosevelt Ave, Flushing, NY 11368, USA
Note: Contact information for this specific, in-stadium location is typically tied to the stadium's general services, though it operates under the Shake Shack brand.
What is Worth Choosing: Quality Comfort Food and an Exclusive Ballgame Treat
For New Yorkers attending a game at Citi Field, choosing Shake Shack is about securing a high-quality meal that is consistently superior to standard stadium fare. It successfully delivers a "deliciously good-tasting" experience that offers excellent value within the ballpark setting.
The top reasons to choose this location center on its Signature Dishes and Exclusive Menu. The opportunity to indulge in the iconic Shackburger® combined with the unique, stadium-exclusive items like the Mets Triple Play Shake or the delicious Pit Barbecue options makes it an absolute must-do for a complete game-day experience. While there may be a line, the Fast service ensures the wait is managed efficiently.
Beyond the food, its function as a reliable, Family-friendly spot with full Accessibility (wheelchair accessible everything) and a lively, celebratory atmosphere makes it the perfect gathering place for Groups and families looking to share the collective joy of "having burgers and beer" while watching the Mets.
Shake Shack Menu
Burgers
- Shackburger®
- Shroom Burger
- Shack Stack®
- Smokeshack®
Flat-Top Dogs
- Hot Dog
Crinkle-Cut Fries
- Fries
Shakes & Frozen Custard
- Classic Shakes
Citi Field Exclusive
- Mets Triple Play Shake
Drinks
- Regular Soda
- Souvenir Soda
- Dasani Bottled Water
- Smart Water
Beer
- Coors Light
- Hop Valley Ipa
- Souvenir Beer
Pit Barbecue
- Chopped Pork Sandwich
- Brisket Sandwich
- Mac N' Cheese
- Barbecue Platter
- Alabama White Wings
Shake Shack Details
Service options
- Outdoor seating
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Comfort food
- Quick bite
Dining options
- Lunch
- Dinner
- Dessert
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Usually a wait
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- Kids' menu
Shake Shack Photos










Shake Shack Location
Shake Shack
123-01 Roosevelt Ave, Flushing, NY 11368, USA
Shake Shack Reviews
pricesgamestadiuminningshot dogsfast foodbaseballcustardconcretelines
★ 5★ 4★ 3★ 2★ 1Remember to bring your Citibank credit card to enjoy discounts at Citi Field.Watching a baseball game with family and friends and having burgers and beer is the best experience. You can watch the plane descend into LaGuardia Airport in the sky on the upper right of Shake Shack.
July 06 · Tseng SimmonWow! Deliciously good-tasting, bad-for-your-body, food. This is a heart attack in a box, but at least you’ll die fat and happy. Seriously, this was an awesome burger. There are better ones out there, but I was surprised at the taste and quality of this burger for a ball field food stand. This was my first experience at a Shake Shack (I’m from out of town), and while the line was crazy long (a 42 minute wait between the top of the third and the bottom of the fifth innings), my meal was worth it. The prices for a ball field were decent and our customer service rep was friendly and patient with our large order for six people. As for the food, the fries were actually crispy and delicious as well considering they look like the Ore-Ida frozen crinkle fries you can purchase at the grocery. The shakes were heavenly. These are no frills, add-on burdened shakes, just pure creamy, ice cream and whole milk smoothness. And they fill you up! Come prepared. Come hungry. Leave full to bursting! I’ll definitely visit a Shake Shack when I’m in NY again.
November 14 · Jim HBest places to get food at Citi field. Ironically it's one of the cheapest places with burgers for 9/12 (double) compared to the $15 in most concession stands. It is located within Citi field next to section 139.There is also a 10% discount if you use a Citi card.They have hot dogs, beer ($13-15) and an exclusive Citi field triple cookie vanilla shake apart from the regular items at Shake shack.
July 10 · Alan VargheseThe food is just fantastic! Highly recommended. Thoroughly enjoyed their Cheese Masala Fries.
May 27 · Muaaz ArshadGreat location, but there are other food options that don't require a 3 inning wait in line.
June 21 · Mr. E.
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