16 Handles Introduce
Located in the bustling and vibrant neighborhood of the Upper West Side, 16 Handles stands as a beloved destination for anyone craving a customizable sweet treat. This isn't your average ice cream shop; it's a frozen yogurt and ice cream haven where you are the master of your own dessert creation. As New York City's first self-serve frozen dessert shop, 16 Handles pioneered a unique and engaging experience that allows you to choose from a wide array of rotating flavors and an endless bar of toppings. It's a place that has been a neighborhood favorite since it opened, drawing in a diverse crowd with its mission to create moments of happiness through great-tasting desserts and snacks. Whether you're a local resident, a student, or a tourist exploring the area, 16 Handles offers a fun, flavorful, and a quick way to satisfy your sweet tooth.
The experience at 16 Handles is centered on variety and personalization. The "16" in its name refers to the rotating selection of soft serve flavors, ensuring there is always something new to try. From classic frozen yogurts like Original Tart and Classic Vanilla to innovative flavors like Birthday Cake and Arriba Coffee, the options seem endless. The shop also prides itself on its commitment to inclusivity, offering a great selection of vegan options, including Oat Milk Chocolate Soft Serve and Pomegranate Raspberry Sorbet, which are praised by customers with dietary restrictions. One reviewer who is both celiac and lactose intolerant shared their appreciation for the "good options" available, noting that the oat-milk based yogurt is "very good." This focus on catering to various needs, including vegan and gluten-free options, makes it a reliable choice for all dessert lovers.
Beyond the frozen treats, 16 Handles has expanded its menu to include other delightful desserts, such as edible cookie dough from DO. With flavors like Signature Chocolate Chip and Gimme S'more, these are a popular choice for those looking for a different kind of sweet indulgence. The shop also offers classic milkshakes and a selection of bottled beverages to complement your dessert. This wide variety of offerings, from a simple cup of yogurt to a more decadent concoction, ensures that there is always something to tempt you. The self-serve model is not just a service; it's an experience, allowing you to control every aspect of your dessert, from the size of your portion to the mix of flavors and toppings.
16 Handles is perfectly situated at 325 Amsterdam Ave, New York, NY 10023, USA. Its location on the Upper West Side makes it a convenient and popular stop for anyone in the area. The shop is easily accessible via public transportation, with the nearest subway stations being the 1, 2, and 3 lines at 72nd Street and Broadway. It’s also just a short walk from Central Park and the American Museum of Natural History, making it an ideal place to stop for a refreshing treat after a day of sightseeing or enjoying the outdoors. For those traveling by car, there is paid street parking available, though it is a busy neighborhood and finding a spot can be challenging. The shop also features a wheelchair-accessible entrance, ensuring that it is a welcoming place for all members of the community to visit.
The accessibility of the location is one of its biggest advantages. It's nestled in a vibrant commercial and residential hub, with constant foot traffic from locals and tourists. This makes it a great place for a quick visit, whether you're grabbing a cup to go or enjoying it while you walk down Amsterdam Avenue. The shop's integration into the neighborhood makes it more than just a place to get dessert; it's a part of the daily routine for many. It's the perfect spot for a post-dinner treat, a midday snack, or a fun outing with friends.
16 Handles offers a variety of service options to fit the fast-paced lifestyle of New Yorkers and the flexible needs of customers.
In-Store Shopping: The core of the 16 Handles experience is self-service, allowing customers to create their own frozen yogurt or ice cream masterpiece.
Takeout and In-Store Pickup: For a quick and easy visit, customers can grab a cup or cone and enjoy their treat on the go. The in-store pickup option allows for a seamless, pre-ordered experience.
Delivery and No-Contact Delivery: Recognizing the importance of convenience, 16 Handles offers delivery services. Through various platforms, you can have your favorite frozen yogurt, ice cream, or cookie dough delivered right to your door, with the option for no-contact delivery for added safety.
Quick Visit: The nature of the self-serve model and the easy payment options (credit cards, debit cards, NFC mobile payments) make it an ideal spot for a quick visit, perfect for a fast treat.
The wide range of service options ensures that no matter how you prefer to enjoy your dessert, 16 Handles has you covered.
Several key features and highlights set 16 Handles apart from other dessert shops in the city.
Vast Flavor and Topping Selection: The main draw is the "16 handles" of rotating soft serve flavors, which include everything from traditional frozen yogurt to decadent ice cream and healthy, vegan options. The endless toppings bar, filled with everything from fresh fruit to candy and sauces, allows for endless customization.
Dietary Inclusivity: The shop is a great destination for those with specific dietary needs. The availability of vegan soft serve (Oat Milk Chocolate, Oat Milk Vanilla) and sorbets, as well as gluten-free options and a zero-sugar-added frozen yogurt, shows a strong commitment to serving all customers.
Edible Cookie Dough: The inclusion of edible cookie dough from DO is a unique and popular highlight. It offers a new layer of dessert options, appealing to those who enjoy a different kind of sweet treat.
Self-Serve Experience: The self-serve model is a fun and interactive feature, putting the creative control in the hands of the customer. This interactive process is a big part of the appeal and makes every visit a unique experience.
Convenient Location: Its prime spot on Amsterdam Avenue makes it an easy stop for a spontaneous treat while shopping, dining, or sightseeing on the Upper West Side.
These features, combined with the flexible service options, make 16 Handles a go-to spot for dessert on the Upper West Side.
For all inquiries and to place an order, here is the essential contact information for 16 Handles:
Address: 325 Amsterdam Ave, New York, NY 10023, USA
Phone: (646) 861-1281
The mobile number is the same as the main phone number. For the most current list of flavors and toppings, it is often best to check their website or social media channels.
So, with many dessert options in New York, what is it about 16 Handles that makes it truly worth choosing? The answer lies in its perfect combination of customization, variety, and convenience. It’s a place that empowers you to be your own dessert artist, creating a treat that is exactly what you want, every single time. The vast selection of rotating flavors ensures that you can visit regularly and always find something new to try, from classic favorites to new and exciting options. The focus on dietary-friendly choices, including excellent vegan and gluten-free options, makes it a welcoming spot for everyone. This is not just a place for frozen yogurt; it's a destination for edible cookie dough, milkshakes, and an array of toppings. The self-serve model is a fun, interactive experience that sets it apart from traditional ice cream shops. Whether you need a quick, delicious treat on a hot summer day or a special dessert for a night in, 16 Handles provides a reliable and enjoyable experience that has made it a beloved fixture on the Upper West Side.
16 Handles Food & drink
Soft Serve
- Made With Nutella Frozen Yogurt $0.00
Chocolate-hazelnut frozen yogurt made with real Nutella swirled in
- Cookies & Cream Ice Cream $0.00
Delicious, silky sweet cream folded full with real OREO® cookies makes what might be our most delicious ice cream yet
- Pomegranate Raspberry Sorbet (V) $0.00
This classic superfruit sorbet has been on our menu since opening day!
- Original Tart Frozen Yogurt $0.00
Tart and fresh fro-yo with a classic yogurt taste that balances tart and sweet flavors
- Oat Milk Chocolate Soft Serve (V) $0.00
Chocolate lovers, prepare to be delighted. This chocolatey 16 Handles x Oatly oatmilk soft serve has all of the decadence but none of the dairy. Indulgence awaits—you just have to order it!
- Classic Vanilla Frozen Yogurt $0.00
Classic vanilla soft serve fro-yo
- Salted Caramel Frozen Yogurt $0.00
One of our most popular flavors ever—the perfect sweet & salty dessert
- Arriba Coffee Frozen Yogurt $0.00
Rich, dark roast coffee frozen yogurt made with 100% Arabica coffee beans
- Shirley Temple Sorbet $0.00
A bubbly twist on a classic! Our Shirley Temple Sorbet blends sweet cherry and zesty lime into a light, refreshing artisan sorbet-- perfect for a nostalgic sip-in-spoon treat.
- Chocolicious Frozen Yogurt $0.00
Classic and creamy chocolate frozen yogurt made with real cocoa
- Birthday Cake Frozen Yogurt $0.00
Our fro-yo take on a classic cake batter ice cream
- Mint Chocolate Chip Frozen Yogurt $0.00
Who doesn't love the refreshing combination of mint and real chocolate? Our mint chip flavor is all natural and ultra-flavorful
- Zero Sugar Added Strawberry Banana Frozen Yogurt $0.00
The world's favorite fruity combo, made with no added sugar
- Go Bananas Frozen Yogurt $0.00
Our nonfat banana frozen yogurt takes you to the tropics with every sweet and smooth spoonful
- Oat Milk Vanilla Soft Serve (V) $0.00
Bold but balanced, cool but creamy, decadent but dairy-free! Let this description be the sign you're looking for: Vanilla oatmilk soft serve is exactly what you need today.
- Strawberry Fields Frozen Yogurt $0.00
Strawberry frozen yogurt with a summery, sweet taste you're sure to love
Edible Cookie Dough by DO
- Signature Chocolate Chip Cookie Dough $12.50
Signature chocolate chip cookie dough. 8 oz. container. Made by DO, Cookie Dough Confections.
- Salty & Sweet Cookie Dough $12.50
Sugar cookie + salted caramel + dark chocolate chips + sea salt. 8 oz. container. Made by DO, Cookie Dough Confections.
- Cake Batter Cookie Dough $12.50
Cake batter, white chocolate and milk chocolate chips with sprinkles. 8 oz. container. Made by DO, Cookie Dough Confections.
- Brookie Dough $12.50
Signature chocolate chip + brownie batter, swirled together. 8 oz. container. Made by DO, Cookie Dough Confections.
- Gimme S'more Cookie Dough $12.50
Signature + Hershey bar + toasted marshmallows + graham crackers. 8 oz. container. Made by DO, Cookie Dough Confections.
- Sugar Cookie Dough $12.50
Sugar cookie dough topped with sugar sprinkles. 8 oz. container. Made by DO, Cookie Dough Confections.
Milkshakes
- Vanilla Milkshake $8.95
Made with premium vanilla syrup
- Cookies & Cream Milkshake $8.95
Made with crushed Oreos
- Strawberry Milkshake $8.95
Made with fresh strawberries
- Chocolate Milkshake $8.95
Made with Ghirardelli chocolate sauce
Bottled Beverages
- Large Water Bottle (1L) $3.50
- Water Bottle (16.9 Oz) $2.00
Please note: brand my vary by location
- Can Of Diet Coke $1.95
A crisp, refreshing taste you know and love with zero calories.
- Can Of Sprite $1.95
The cold, refreshing flavors of lemon and lime, perfectly blended.
- Can Of Coke $1.95
The cold, refreshing, sparkling classic that america loves.
16 Handles Details
Service options
- No-contact delivery
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
16 Handles Photos










16 Handles Location
16 Handles Reviews
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★ 5★ 4★ 3★ 2★ 1This place always smells intensely of cleaning liquid and bleach. It feels weird for the froyo to be constantly exposed to such intense chemicals. I also worry about whether the food and food prep comes in contact with this cleaning liquid. They had kept the bottle of liquid (spray) right next to the napkins. I don't know why such a heavy dose of cleaning is required.
September 10 · NamI’m celiac and lactose intolerant. I like that they have good options for me. The oatmilk-based yogurt is very good. I’ve been going there since they stopped using Oatly, which I boycott (BDS). Good choices for toppings too.
September 09 · Michela DemelasThe name is apt, giving you sixteen flavors of frozen yogurt you can fill to your heart's content. They also have an assortment of toppings to put on top. They charge based on weight, so there's no fundamental limit to how much you can get. None of the flavors or toppings are particularly amazing, but you do get a lot of flexibility in your dessert.
May 01 · Nick FelkerWas somewhat unclean when we visited in summer of 2024. Also pay per weight, but no way of knowing what it will cost until it's time to pay. So easy especially for kdis to create a $11 cup of frozen yogurt.
June 26 · Troy StepanGreat soft serve ice cream. Reasonable ice cream. Wonderful seating arrangement where everyone has a place to sit. I come every Friday night and there are always people there but still seats open.
April 14 · Eliot Terrell
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