Dunkin' in Paterson, NJ: Your Local Spot for Coffee, Donuts, and All-Day Breakfast

Dunkin' Introduce

Welcome to your local Dunkin' at 7 Smith St in Paterson, NJ—a community staple that brings New Jersey its daily dose of energy and delicious baked goods. More than just a coffee shop, this location serves as a versatile destination for anyone seeking a quick, satisfying meal any time of the day. As America's favorite all-day, every-day stop for coffee and baked goods, this Paterson location proudly upholds the tradition of fast, friendly service with a menu packed with classic favorites and exciting new options.

Whether you're starting your morning commute, grabbing a midday pick-me-up, or satisfying a late-night craving, Dunkin' on Smith Street is ready to fuel your day. This professional content piece is designed to give local patrons and visitors to Paterson, NJ, a comprehensive overview of what to expect from their visit, highlighting the extensive menu and convenient services available.

The Dunkin' brand is globally recognized, but each local store becomes an essential part of its neighborhood's rhythm. In Paterson, the blend of being a coffee shop, bakery, and fast-food restaurant ensures it can cater to a wide array of needs, from a simple cup of Original Blend Coffee to a full, customized breakfast sandwich. By focusing on quality, speed, and variety, this location aims to be a reliable and accessible choice for the bustling New Jersey community.

Location and Accessibility

The Dunkin' location is conveniently situated at 7 Smith St, Paterson, NJ 07505, USA. This placement makes it a quick stop for local residents, commuters, and those working in the downtown Paterson area. The store's hours are generally structured to cover morning, afternoon, and evening needs, opening at 6:00 AM most days, though closing hours can vary, extending until 7:00 PM on Friday, Saturday, and Sunday.

Accessibility is a key priority for this location, ensuring a comfortable experience for all visitors. The facility is noted for several important accessibility features, including a wheelchair accessible entrance, parking lot, restroom, and seating. This commitment to an inclusive environment makes it an easy and practical stop for families and individuals with various needs.

The atmosphere inside is casual, welcoming solo diners, families, and tourists alike. With available Wi-Fi, it can also serve as a quick spot for remote work or checking emails. For those in a hurry, the location's focus on quick bites and takeout services makes it ideal for running on a tight schedule.

Services Offered

Dunkin' at 7 Smith St provides a full spectrum of service options to match any customer's preference, ensuring you can get your order quickly and conveniently.

LI Onsite Services and Dine-in LI

LI Takeout for a quick grab-and-go experience LI

LI Delivery through various third-party services LI

LI Curbside Pickup for ultimate convenience LI

LI Full Menu offerings spanning from breakfast to dessert LI

LI Mobile Ordering, allowing customers to use the On-the-Go Mobile Ordering feature for faster service LI

LI Accepted Payment Methods including credit cards, debit cards, and NFC mobile payments LI

/UL

Features / Highlights

The expansive menu is truly the highlight of this Dunkin' location, offering far more than the traditional donut and coffee. They are recognized for their great coffee and cater to all meals of the day, with a special emphasis on a variety of sweet and savory items.

LI Extensive Iced Coffee and Cold Brew Menu: Options range from the classic Original Blend Iced Coffee to sophisticated choices like the Pumpkin Cold Brew with Sweet Cold Foam, Brown Sugar Shakin' Espresso, and the new Cereal N' Milk Iced Latte. LI

LI Wide Variety of Refreshers: For a non-coffee boost, explore the Refreshers menu, which includes seasonal favorites like Sabrina's Mix Berry Daydream Refresher, Blueberry Breeze Refresher, and options for you to Mix Your Own Refresher. LI

LI All-Day Breakfast and Sandwiches: Enjoy hearty options like the Bacon, Egg and Cheese on a croissant, the Sourdough Breakfast Sandwich, or the lighter Wake-Up Wrap® varieties. Savory bites include Bacon-Topped Avocado Toast and Bacon & Cheddar Omelet Bites. LI

LI Signature Donuts and Bakery Items: A diverse selection of Classic Donuts, Muffins, MUNCHKINS® Donut Hole Treats, Bagels (with Cream Cheese Spread), and seasonal treats like the Pumpkin Donut and Braided Apple Pie. LI

LI Full Hot and Frozen Beverage Line-up: The menu includes hot drinks like Original Blend Coffee, Espresso, Latte, and Hot Chocolate, alongside frozen indulgences such as Frozen Coffee, Coolatta®, and Frozen Matcha Latte. LI

LI Dining Options for Every Meal: Whether you are looking for Breakfast, Brunch, Lunch, Dinner, or a sweet Dessert, the menu is diverse enough to cover all your comfort food cravings. LI

LI Quick Service for a Busy Schedule: Designed to be a quick bite and fast food restaurant, making it perfect for busy New Jersey individuals who need quality and speed. LI

/UL

Contact Information

For inquiries, placing a phone order, or checking the most current operating hours, please use the contact details provided below. Please note that hours of operation are subject to change and may vary for third-party delivery services.

P Address: 7 Smith St, Paterson, NJ 07505, USA P

P Phone: (973) 279-5629 P

What is Worth Choosing

For first-time visitors or those looking to try something new, the Dunkin' at 7 Smith St offers several categories that stand out as worth choosing. The sheer depth of the beverage menu is a major draw. For a classic that never fails, the Original Blend Iced Coffee is a community favorite, providing a dependable, flavorful jolt. However, to experience the modern Dunkin', exploring the Cold Brew Creations, such as the Cold Brew with Sweet Cold Foam, is highly recommended for a smoother, richer coffee experience.

On the food side, the Bagels with Cream Cheese Spread continue to be a breakfast staple, perfect for pairing with coffee. For a warm, savory meal, the Bacon, Egg and Cheese sandwich on any bread choice is a classic fast-food breakfast that Dunkin' executes perfectly for an all-day comfort option. Finally, the MUNCHKINS® Donut Hole Treats offer a customizable, shareable treat that's ideal for a quick, sweet snack or for bringing to the office. The constant rotation of seasonal items, particularly during the "Pumpkin's Back" period, ensures there's always something fresh and exciting to try.

This Paterson location, with its extensive menu and versatile service options, remains a vital and convenient stop for coffee and quick meals in New Jersey. Stop by today to grab your next favorite drink and see why Dunkin' continues to be a go-to destination.

Dunkin' Iced coffee

Refresh Your Day
Sabrina's Mix Berry Daydream Refresher
Sabrina's Mixed Berry Daydream Refresher made with flavors of sweet strawberry and blueberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Strawberry Daydream Refresher
Sabrina’s Strawberry Daydream Refresher made with flavors of sweet strawberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Daydream Refreshers
Sabrina’s Daydream Refreshers are available in three flavors of Strawberry, Mixed Berry, and Mango - crafted with sweet bliss and topped with a cloud of creamy cold foam.
Mix Your Own Refresher
Build your Refresher, your way— mix and match any two flavors and with your choice of base to craft the perfect sip.
Blueberry Breeze Refresher
Features blueberry and juniper berry flavors, combined with iced green tea, lemonade, or sparkling water for a refreshing boost of energy.
Blueberry Strawberry Sparkling Refresher
A Refresher packed with bright fruit flavors of blueberry and strawberry mixed with Sparkling Water for a refreshing boost of energy.
Blueberry Mango Lemonade Refresher
A Refresher packed with bright fruit flavors of blueberry, mango, and pineapple, mixed with lemonade for a refreshing boost of energy.
Light Dunkin' Refresher
Your favorite Dunkin’ Refresher is now available light, made with iced green tea and less Refresher base, so you can enjoy a refreshing boost of energy with less sugar and 42% fewer calories than our regular green tea Dunkin’ Refreshers. Light: 45...
Golden Hour Refresher
A Refresher packed with bright, fruity flavors of strawberry, mango, pineapple and dragonfruit for a refreshing boost of energy.
Dunkin' Sparkling Refreshers
Your favorite Refreshers flavors combined with fizzy sparkling water for a refreshing boost of energy.
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple, and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple, Raspberry Watermelon, and Tropical Guava flavors.

Pumpkin's Back
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Donut
Pumpkin donut glazed to perfection!
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Iced Pumpkin Loaf
Individually wrapped pumpkin loaf cake with a vanilla cake swirl and topped with cream cheese icing.
Pumpkin MUNCHKINS® Donut Hole Treats
Pumpkin MUNCHKIN® Donut Hole Treats glazed to perfection!
Pumpkin Oatmilk Shakin' Espresso
A double shot of bold espresso is hand shaken with pumpkin flavors and oatmilk for an airy, and lightly frothy sip.
Nutty Pumpkin Iced Coffee
Your favorite iced coffee with warm fall spice notes complimented by creamy pumpkin and subtle nutty hazelnut flavors.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Frozen Coffee
Smooth and creamy Frozen Coffee with notes of spiced pumpkin.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Pumpkin K-Cup® Pods
Make the Dunkin' Coffee you love right from your kitchen. Dunkin' Pumpkin K-Cup® pods are especially for your Keurig® K-Cup® brewing system.

Latest Drops
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Chipotle Loaded Hash Browns
Loaded Hash Browns with Chipotle Aioli and crumbled bacon.
Loaded Hash Browns
Loaded Hash Browns with cheddar queso and crispy bacon.
Braided Apple Pie
A warmed pastry filled with apples and topped with sugar.
Egg and Cheese with Chipotle Aioli
Add a kick to your favorite breakfast sandwich with NEW Chipotle Aioli.
Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a butter croissant.
Wake-Up Wrap® - Maple Sugar Bacon
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a signature Wake-Up Wrap®.
Maple Sugar Snackin' Bacon
8 half-strips of our bacon seasoned with Maple Sugar Seasoning and wrapped in a portable sleeve for on-the-go snacking ease.
Cereal N' Milk Coolatta®
Vanilla Bean Coolatta® made with creamy cereal milk.
Blueberry Cereal N' Milk Iced Matcha Latte
Sweetened matcha blended with cereal milk and notes of blueberry.

Crafted Coffees
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Almond Spice Iced Coffee
Your favorite pumpkin iced coffee made with flavors of toasted almond and almondmilk, making for a delicious fall beverage with a twist!
Pumpkin Vanilla Oatmilk Iced Latte
Rich espresso and oatmilk paired with flavors of pumpkin and vanilla.
Cereal N' Milk Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Brown Sugar Shakin' Espresso
A double shot of bold espresso with Brown Sugar syrup and oatmilk shaken to perfection.
Caramel Iced Macchiato
Beautifully layered with rich, bold espresso atop milk & creamy, caramel flavor for a cool, delicious sip.
Pecan Vanilla Iced Latte
Rich espresso and milk paired with butter pecan and vanilla flavors for a delicious, crafted latte.
Brown Sugar Hazelnut Oat Iced Latte
Bold espresso paired with flavors of brown sugar and hazelnut combined with oatmilk for a delicious latte.

Cold Brew Creations
Try Dunkin's crafted cold brew collection for a full bodied coffee with a sweet, rich taste with every sip.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Vanilla Creme Cold Brew
Bold cold brew with sweet vanilla flavors and Brown Sugar Syrup - all topped off with delicious sweet cold foam.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
The Caramel Cold Foam
Bold cold brew paired with creamy caramel flavor, topped with velvety smooth sweet cold foam and cinnamon sugar.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Toasted Almond Mocha Cold Brew with Sweet Cold Foam
Bold cold brew paired with toasted almond and mocha flavors topped with our velvety-smooth sweet cold foam.
Butter Pecan Cold Brew with Sweet Cold Foam
Bold cold brew paired with Butter Pecan Swirl topped with our velvety-smooth sweet cold foam.

Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.

Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't li...
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.

Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.

Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.

Savory Bites
Find tasty snacks freshly made with delicious ingredients.
Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.

Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
Classic Donuts
A delicious variety of Dunkin' classics.
MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone. Available in the following varieties: Glazed; Glaz...
Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate...
Muffins
A morning classic paired perfectly with your favorite beverage
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Bagels
Freshly baked bagels in your favorite varieties.
Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
Coffee Roll
Glazed coffee roll laced with pure cinnamon.
Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
Croissant
Flaky and freshly baked.
English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.

Snacks and Sides
Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.

Dunkin' Details

Service options
Curbside pickup
Delivery
Onsite services
Takeout
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings
Coffee
Comfort food
Late-night food
Quick bite
Vegetarian options

Dining options
Breakfast
Brunch
Lunch
Dinner
Dessert
Table service

Amenities
Restroom
Wi-Fi
Wi-Fi

Atmosphere
Casual

Crowd
Family-friendly
Tourists

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments

Children
Good for kids

Dunkin' Photos

Dunkin' Location

Dunkin'

New Jersey Passaic County Paterson Smith Street

7 Smith St, Paterson, NJ 07505, USA

Dunkin' Reviews

An average rating of ★3.4 from 130 user reviews.

donutsembarrassedmanagerbagelbathroomteammilkskillsmobile

★ 5★ 4★ 3★ 2★ 1

This Dunkin’ is a complete disgrace — and it all comes down to the manager. Rude, dismissive, and clearly uninterested in running the store properly. Multiple times I’ve come in and tried to order hot food, only to be met with the same tired lie: “the oven’s not working.” It’s obvious this manager just doesn’t feel like doing their job and makes up excuses to avoid it. Worse than the laziness is the attitude. The manager talks down to customers, acts irritated the moment you ask for anything, and makes the entire experience unpleasant. If this is how they treat paying customers, I can’t imagine how badly they treat the staff behind the scenes and that’s the real problem — the manager sets the tone, and the rest of the employees follow. The whole place runs on negativity, with unmotivated, cold staff who clearly don’t want to be there. It’s like customer service is optional here, What’s even more frustrating? This location is flooded with bad reviews saying the exact same thing rude, unprofessional staff, horrible service and nothing ever changes. Whoever is in charge of this location is either blind to the problem or just doesn’t care.This store is an embarrassment to the Dunkin’ brand. Avoid it at all costs.
September 21 · Rahin Mukith
The staff is extremely rude mainly the Manager. He embarrassed me in front of everyone because I mistakenly must of clogged the toilet and then he said “ This is why I don’t let YOU use the bathroom!!!” Which is public by the way! I am a paying customer and this is a public store! How Dare he yell at me the way he did! I am a female and was extremely hurt and embarrassed. It was so inappropriate And then he told me to leave!!!!!!!! Who hires these people especially a General Manager!
September 03 · Christina McClain
The staff here are very rude and inconsiderate , I literally only do mobile orders because someone working there always have an attitude , I placed a mobile order at 6;45 for the 6$ meal deal and just so happen to get to the store at about 6:48 which I knew it wouldn’t be ready and that was okay . Upon entering nobody was in the front of the store in fact there was only 1 employee here. . At 6:55 the gentle man than asked me if I want hot coffee because they don’t have iced coffee, I do not drink hot coffee so I told him no I would wait. All in all the service is horrible everytime I come here . The store opens up at 6am so I dont understand how almost an hour into the store being open nothing is available . Theirs is one gentleman here who has some sense of customer service skills however everyone else is horrible ! Worst location in Paterson , I left out of the store at 6:59am a very upset customer .
October 16 · Cita Perez
Staff is rude !!!! No manners to their customers what so ever , this man has a nasty attitude towards me,
July 29 · Desiny Ashman
This man embarrassed me in front of all my friends and was making a scene yelling at me because HE forgot to add something I ordered. He was disgusting and super rude!
January 03 · Bob Lino