Hackensack's Favorite Pizza: Papa Johns on Passaic St

Papa Johns Pizza Introduce

Introduction / Overview

For residents and visitors in Hackensack, New Jersey, who are craving a reliable and delicious pizza experience, Papa Johns Pizza at 443 Passaic St stands out as a prime choice. This popular pizza restaurant is committed to serving up its signature “Better Ingredients. Better Pizza.” promise to the local Bergen County community. Whether you're planning a family dinner, hosting a game night, or simply need a quick, satisfying meal, Papa Johns provides a menu loaded with classic and innovative options. Known for its original fresh dough and quality toppings, this location ensures that every order, from a classic Cheese Pizza to the latest specialty creation, meets a high standard of taste and satisfaction. It's a go-to spot for those looking for a fast-food pizza option that offers familiar comfort food perfect for lunch, dinner, or a late-night snack.

The menu goes far beyond just pizza, featuring a diverse array of sides, wings, Papadias, and desserts, ensuring there's something for everyone in the group. The casual atmosphere makes it easy to stop by, though the focus is strongly placed on the convenience of delivery and carryout. As a cornerstone of the Hackensack food scene, the 443 Passaic St location provides consistent quality and quick service, solidifying its place as a reliable choice for local pizza lovers.

Location and Accessibility

Strategically situated at 443 Passaic St, Hackensack, NJ 07601, USA, the Papa Johns location is easy to find and highly accessible for residents throughout the Hackensack area and surrounding towns. This address places it conveniently within Bergen County, making it a central hub for pizza delivery services across the region. Accessibility is a key feature of this location, designed to accommodate all patrons. The establishment provides wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access for customers with mobility needs.

For those driving to pick up their orders, free parking lot and free street parking are available, providing convenient options for on-site parking. The location's hours are particularly accommodating, catering to both early evening and late-night cravings. The store is open seven days a week, with Delivery Hours running from 10:00 AM to 2:00 AM and Carryout Hours available from 10:00 AM to 1:40 AM every day. This consistency in scheduling makes it simple to plan your meal, whether it’s a mid-day lunch or a very late dinner. The Passaic Street location serves as an efficient base for quick-service meals in a casual setting.

Services Offered

Papa Johns Pizza at 443 Passaic St focuses on providing maximum convenience and flexibility to its customers through a variety of service and payment options. Their operational model is designed for a quick and effortless experience.

Delivery and No-Contact Delivery: The core of their business, offering fast and reliable delivery service right to your home or office. No-contact delivery is a standard option for those who prefer an extra layer of safety and convenience. Delivery hours are from 10:00 AM to 2:00 AM daily.
Takeout/Carryout: Customers who prefer to pick up their order can utilize the takeout service. This is ideal for those passing by or living nearby. Carryout hours are from 10:00 AM to 1:40 AM daily.
Accepts NFC Mobile Payments: The restaurant is equipped to accept modern payment methods, including NFC mobile payments, making transactions quick and seamless for customers using services like Apple Pay or Google Pay.
Standard Payment Options: For traditional payments, the location accepts major Credit cards and Debit cards.
On-site Parking: Both a Free parking lot and Free street parking are available for customers coming to the location for carryout.

Features / Highlights

The Papa Johns location in Hackensack is known for several key features and menu highlights that draw in local clientele. The menu structure is built around variety and speed, offering comfort food that fits the fast-paced New Jersey lifestyle.

Extensive Late-Night Food Options: A significant highlight is the robust offering of late-night food. With delivery closing at 2:00 AM and carryout until 1:40 AM, it is one of the latest options in the area for a full meal. Special late-night bundles are often featured, like the Cheese Pizza, Chztx, Brownie & Drinks or the 8 Piece Buffalo Wings offers.
The Papadia Collection: Beyond traditional pizza, the menu features the popular Papadias, a flatbread-style sandwich available in diverse, filling flavors such as Philly Cheesesteak Papadia, BBQ Chicken & Bacon Papadia, and the customizable Create Your Own Papadia.
Signature Sides and Desserts: The restaurant is well-regarded for its sides, including Cheesesticks, Garlic Knots, and various Papa Bites (like Chicken Parmesan Papa Bites or the sweet OREO® Cookie Papa Bites). Desserts like the Double Chocolate Chip Brownie and Cinnamon Pull Aparts offer a sweet finish to any meal.
Customization and Variety: Customers have numerous ways to customize their order, from the foundation (e.g., New York Style Crust, Epic Stuffed Crust, or Gluten-Free Crust) to the toppings. Specialty pizzas like The Works Pizza, Shaq-A-Roni Pizza, and the Hawaiian BBQ Chicken Pizza ensure a flavor profile for every craving.
Focus on 'Better Ingredients': Consistent adherence to using quality ingredients, from their signature pizza sauce to real cheese made from mozzarella, is a core part of the brand's identity and a key driver of customer loyalty. The inclusion of Special Garlic Sauce and Pepperoncinis with every pizza is a long-standing customer perk.
Diverse Wing Selection: A full range of wings is available, from BBQ Wings to Honey Chipotle Wings and Garlic Parmesan Wings, offered in both traditional bone-in and boneless styles.

Contact Information

To place an order or inquire about the menu and services, the Hackensack Papa Johns location is easily reachable.

Address: 443 Passaic St, Hackensack, NJ 07601, USA
Phone: (201) 457-3355

What is Worth Choosing

When ordering from Papa Johns Pizza in Hackensack, the decision often comes down to timing, appetite, and preference. For those seeking a dependable classic, the Pepperoni Pizza or Cheese Pizza are enduringly popular for a reason, representing the core of the brand’s taste profile. However, the true value lies in exploring the menu’s versatility and unique offerings.

One of the most worthwhile choices is leveraging the store’s extensive late-night hours. If you find yourself hungry well after midnight, Papa Johns is a guaranteed source of hot food, offering deals specifically designed for the after-hours crowd. The consistency in service until 2:00 AM for delivery makes it an invaluable resource for Bergen County residents who work late or are enjoying a movie marathon.

Another highly recommended choice is the selection of sides and non-pizza items. The Jalapeño Papa Bites are a fantastic, savory bite with a spicy kick, perfect for snacking. For those who want a pizza flavor without the full commitment, the Philly Cheesesteak Papadia is a hearty, handheld option that perfectly blends their fresh dough with classic comfort food fillings.

Finally, for a shared experience, a specialty item like the Shaq-A-Roni Pizza provides an epic, generous pizza loaded with toppings, often a great choice for feeding a group. The complimentary Special Garlic Sauce and Pepperoncinis included with every pie are a consistent customer favorite and a signature reason to choose Papa Johns over other fast-food pizza chains. In essence, you are choosing a quick, reliable, and highly customizable comfort food experience that caters to all hours of the day and night in Hackensack.

Disclaimer on Customer Reviews: While Papa Johns aims to provide the best service, it is worth noting that some customer reviews have mentioned specific issues, such as occasional order inaccuracies and, in one severe case, concern about interior temperature during extreme heat, suggesting potential inconsistencies in the on-site working environment or customer experience. The general consensus, however, often highlights the convenience and quality of the food itself, particularly when compared to other major fast-food pizza options.

Papa Johns Pizza Vibe

Create Your Own
Create Your Own Pizza $15.49
Build your own custom pizza and we'll handcraft it for you. With so many delicious options to choose from, your masterpiece is waiting!
Garlic 5-Cheese Crust Pizza $22.39
Our original dough coated in garlic-parmesan sauce and seasoned with an Italian 5-cheese blend, including parmesan, romano, asiago, fontina and provolone on the crust.
Create Your Own Gluten-Free Crust $16.64
Our Ancient Grains Gluten-Free Crust is thin, crispy and layered with signature pizza sauce, real cheese made from mozzarella, and your favorite toppings.
Epic Stuffed Crust Pizza $23.49
Choose your favorite toppings and cheese up your crust. Epicness is now even easier. Indulge in your favorite pizza paired with a pillowy, savory, cheese-filled crust.
Garlic Epic Stuffed Crust Pizza $24.59
Epic Stuffed Crust meets your favorite garlic sauce flavor. The Garlic Epic Stuffed Crust pizza has our signature garlic flavor stuffed into and drizzled on the cheesy crust. Served with our Special Garlic Dipping Sauce — the flavor that inspired it all!
New York Style Crust $18.49
NY Style pizza is more delicious than ever when it’s made with Papa Johns fresh, never frozen dough. Oversized, foldable slices with just the right balance of crust and your favorite toppings.

Most Popular
Cheese Pizza $15.49
Simple, yet simply delicious. Real cheese made from mozzarella on top of our signature pizza sauce with your choice of crust, then baked to a golden brown. It has just what you want, and nothing you don’t.
Pepperoni Pizza $15.49
Your choice of crust covered with our signature pizza sauce, real cheese made from mozzarella, and pepperoni. With a pepperoni in almost every bite, it's one of our most popular pizzas.
Sausage Pizza $15.49
Our signature pizza sauce layered with sausage and real cheese made from mozzarella for a taste you’ll crave. Your choice of crust.

Wings
BBQ Wings $12.09
We never just wing it with Papa Johns BBQ wings. Our made-to-order, bone-in wings are oven-baked and covered in a thick and bold smokehouse-style BBQ sauce. Includes your choice of dipping sauce.
Buffalo Boneless Wings $15.39
Juicy all-white meat chicken lightly breaded, oven-baked, and tossed in our satisfyingly spicy buffalo sauce with just the right amount of heat. Includes your choice of dipping sauce.
Honey Chipotle Wings $12.09
A perfect blend of sweet and spicy, honey chipotle sauce adds a savory flavor to our bone-in, oven-baked wings. Includes your choice of dipping sauce.
Buffalo Wings $12.09
Kick it up a notch with our oven-baked bone-in wings tossed in satisfyingly spicy buffalo sauce with just the right amount of heat to enhance our juicy wings. Includes your choice of dipping sauce.
Garlic Parmesan Boneless Wings $15.39
Juicy all-white meat chicken, lightly breaded with hints of parmesan and pepper and oven-baked to a crispy golden brown. Tossed in our savory garlic parmesan sauce. Includes your choice of dipping sauce.
BBQ Boneless Wings $15.39
Juicy all-white meat chicken lightly breaded, oven-baked, and tossed in our thick and bold smokehouse-style BBQ sauce. Includes your choice of dipping sauce.
Unsauced Roasted Wings $12.09
No sauce? No worries. We’ll make your bone-in wings just the way you like them: oven-baked and unsauced so they’re unbelievably tender and tasty. Includes your choice of dipping sauce.
Honey Chipotle Boneless Wings $15.39
Juicy all-white meat chicken lightly breaded, oven-baked, and tossed in our honey chipotle sauce that's the perfect blend of sweet and spicy. Includes your choice of dipping sauce.
Unsauced Boneless Wings $15.39
Juicy all-white meat chicken lightly breaded and oven-baked. Includes your choice of dipping sauce.
Garlic Parmesan Wings $12.09
Bone-in wings are oven baked and tossed in garlic parmesan sauce.

Newly Added
Shaq-A-Roni Pizza $23.69
Extra cheese and extra pepperoni on an extra large New York style pizza cut into 8 oversized, foldable slices. Served with our Special Garlic Sauce and a pepperoncini.
New York Style Crust $18.49
NY Style pizza is more delicious than ever when it’s made with Papa Johns fresh, never frozen dough. Oversized, foldable slices with just the right balance of crust and your favorite toppings.
Garlic 5-Cheese Crust Pizza $22.39
Our original dough coated in garlic-parmesan sauce and seasoned with an Italian 5-cheese blend, including parmesan, romano, asiago, fontina and provolone on the crust.
Garlic Epic Stuffed Crust $24.59
Garlic Epic Stuffed Crust
Epic Stuffed Crust $23.49
Epic Stuffed Crust

Sides
Cheesesticks $9.89
Original fresh dough covered with Special Garlic sauce, topped with mounds of real cheese made from mozzarella, then baked to a cheesy, gooey goodness. Served with original pizza sauce for dipping!
Chicken Parmesan Papa Bites $7.19
Eight savory bites of flavorful chicken and parmesan cheese, wrapped in our original fresh dough. Baked fresh and served with original pizza dipping sauce on the side.
Garlic Parmesan Breadsticks $8.29
Fresh dough baked to a golden brown then topped with our Special Garlic sauce and Parmesan cheese. Served with original pizza sauce for dipping.
Jalapeño Papa Bites $7.19
Eight spicy bites of flavorful jalapeños, creamy alfredo sauce, and our signature cheese wrapped in our original fresh dough. Baked fresh and served with ranch dipping sauce on the side.
Garlic Knots $6.59
Eight Garlic Knots made with fresh dough and garlic Parmesan seasoning, served with original pizza sauce. Share a Papa Johns side that’s sure to please.
Bacon Cheesesticks $13.19
Original fresh dough covered with Special Garlic sauce, topped with bacon and real cheese made from mozzarella, then baked to a light golden brown. Served with original pizza sauce for dipping.
Original Breadsticks $7.69
You can’t live by bread alone. On the other hand, some can’t live without our breadsticks. Fresh dough baked to a golden brown. Served with Original Pizza sauce for dipping.
Tuscan 6-Cheese Cheesesticks $13.19
Enjoy a taste of Tuscany with our fresh dough covered in Special Garlic sauce and smothered in an authentic six-cheese blend of real cheese made from Mozzarella, Parmesan, Romano, Asiago, provolone and Fontina. Sprinkled with our blend of Italian herb seasonings for an extra dash of flavor. Served with original pizza sauce for dipping.

Late Night
Cheese Pizza, Chztx, Brownie & Drinks $0.00
Cheese Pizza, Cheesesticks, Brownie & Drinks Bundle
8 Piece Buffalo Wings $0.00
8 Piece Buffalo Wings
Pepperoni Pizza, Chzstx, Brownie & Drinks $0.00
Pepperoni Pizza, Cheesesticks, Brownie & Drinks Bundle
Cinnamon Pull Apart $0.00
Cinnamon Pull Apart
Oreo Papa Bites $0.00
Oreo Papa Bites
Cheesesticks $0.00
Cheesesticks
Pepperoni Pizza, Brownie & Drinks Bundle $0.00
Pepperoni Pizza, Brownie & Drinks Bundle

Lunch
Cheesesticks $0.00
Cheesesticks
Create Your Own $0.00
Create Your Own
Papadia & Drinks Bundle $0.00
Papadia & Drinks Bundle
20 Ounce Pepsi $0.00
20 Ounce Pepsi
Boneless Wings & Drinks Bundle $0.00
Boneless Wings & Drinks Bundle

Papa Bowls
Create Your Own Papa Bowl $9.39
No crust. Just your favorite pizza toppings in a bowl. Delicious vegetables, savory meats, melty cheeses, and our signature sauces are baked to piping hot perfection. Choose from our carefully crafted flavors or create your own. *Italian Seasoning contains gluten

Papa Bites
OREO® Cookie Papa Bites $7.19
Eight sweet bites of OREO® Cookie wrapped in our original fresh dough and drizzled in icing. Baked fresh and served with cream cheese icing dipping sauce on the side.
Chicken Parmesan Papa Bites $7.19
Eight savory bites of flavorful chicken and parmesan cheese, wrapped in our original fresh dough. Baked fresh and served with original pizza dipping sauce on the side.
Jalapeño Papa Bites $7.19
Eight spicy bites of flavorful jalapeños, creamy alfredo sauce, and our signature cheese wrapped in our original fresh dough. Baked fresh and served with ranch dipping sauce on the side.

Papadias
BBQ Chicken & Bacon Papadia $7.69
Flatbread-style sandwich with grilled chicken, bacon, onions, cheese, and BBQ sauce. Served with BBQ dipping sauce.
Italian Papadia $7.69
Flatbread-style sandwich with Alfredo sauce, cheese, Italian sausage, salami and banana peppers. Served with original pizza dipping sauce.
Create Your Own Papadia $7.69
Pizza sauce, cheese and up to three favorite toppings. Served with garlic dipping sauce.
Grilled Buffalo Chicken Papadia $7.69
Flatbread-style sandwich made from original fresh dough and loaded with grilled chicken, onions, our signature cheese plus our 3-cheese blend, buttermilk ranch sauce, and buffalo sauce. Served with ranch dipping sauce.
Philly Cheesesteak Papadia $7.69
Flatbread-style sandwich with Philly sauce, cheese, steak, onions and green peppers. Served with garlic dipping sauce.

Dipping Sauces
Cheese Sauce $1.09
Cheese Sauce
Spicy Garlic Sauce $1.09
Spicy Garlic Sauce
Honey Mustard Sauce $1.09
Honey Mustard Sauce
Cream Cheese Icing $0.59
Cream Cheese Icing
Special Garlic Sauce $0.89
Special Garlic Sauce
Original Pizza Sauce $1.09
Original Pizza Sauce
Buffalo Spicy Sauce $1.09
Buffalo Spicy Sauce
Barbeque Sauce $1.09
Barbeque Sauce
Ranch Sauce $1.09
Ranch Sauce
Special Zesty Sauce $1.09
Special Zesty Sauce
Blue Cheese Sauce $1.09
Blue Cheese Sauce

Drinks
Diet Pepsi $3.89
Diet Pepsi
Lipton Brisk Sweet Tea Lemon $3.89
Lipton Brisk Sweet Tea Lemon
Pepsi $3.89
Pepsi
Aquafina $2.79
Aquafina
Pepsi Zero Sugar $3.89
Pepsi Zero Sugar
Crush Orange $3.89
Crush Orange
Schweppes Ginger Ale $3.89
Schweppes Ginger Ale
Starry $3.89
Starry
Mountain Dew $3.89
Mountain Dew

Extras
Jalapeño Peppers $1.09
With honest and authentic ingredients like our jalapeno peppers, great taste comes naturally to Papa John’s. Fresh sliced and packed in a spicy brine with turmeric spice, the real Jalapeno Peppers are perfect when you want just a little extra pizzazz on your pizza.
Pepperoncinis $1.09
Our signature whole pepperoncini peppers are subtly sweet, medium-heat and grown in the Mediterranean regions.
Special Seasonings $1.09
Special Seasonings
Crushed Red Pepper $1.09
Crushed Red Pepper
Parmesan Cheese $1.09
Parmesan Cheese

Pizza
The Works Pizza $18.69
It’s everything you want on a pizza – and then some. A heaping helping of pepperoni, julienne-cut Canadian bacon, spicy Italian sausage, fresh-cut onions, crisp green peppers, mushrooms, ripe black olives, and real cheese made from mozzarella. When you’re hungry for a hearty pizza, the Works always works.
Shaq-A-Roni Pizza $23.69
Extra cheese and extra pepperoni on an extra large New York style pizza cut into 8 oversized, foldable slices. Served with our Special Garlic Sauce and a pepperoncini.
Zesty Italian Trio Pizza $18.69
A tasty trio of zesty Italian sausage, salami, and pepperoni, plus banana peppers, a three-cheese blend, and real cheese made from mozzarella on our signature sauce and original fresh dough. Sprinkled with classic Italian seasoning for an extra dash of flavor.
Ultimate Pepperoni Pizza $18.69
Just when you think our pepperoni pizza couldn’t get any tastier, we craft the ultimate masterpiece. Our original fresh dough is covered with signature pizza sauce, 30% more pepperoni than our traditional pie, a blend of Parmesan and Romano, and real cheese made from mozzarella, all sprinkled with classic Italian seasoning.
Super Hawaiian Pizza $18.69
Get a taste of the tropics. This super delicious pizza is loaded with sweet, juicy pineapple tidbits, julienne-cut Canadian bacon, hickory-smoked bacon, a three-cheese blend, and real cheese made from mozzarella on our signature sauce and original fresh dough.
Tuscan Six Cheese Pizza $18.69
Experience the authentic taste of Italy! Layered with signature pizza sauce and an authentic blend of Parmesan, Romano, Asiago, Fontina, provolone, and real cheese made from mozzarella. Baked hot and fresh then finished with classic Italian seasoning.
The Meats Pizza $18.69
A masterpiece of hearty, high-quality meats including pepperoni, savory sausage, real beef, hickory-smoked bacon, and julienne-cut Canadian bacon, all topped with real cheese made from mozzarella.
Hawaiian BBQ Chicken Pizza $18.69
Aloha! You’re on island time with the Hawaiian BBQ Chicken pizza. Smothered in smoky BBQ sauce, it’s topped with grilled chicken, hickory-smoked bacon, real cheese made from mozzarella, plus fresh-cut onions, and sweet, juicy pineapple tidbits for a taste of the tropics.
Fresh Spinach & Tomato Alfredo Pizza $18.69
Crafted with fresh cream and Parmesan and Romano cheeses, our 2-Cheese Alfredo sauce is deliciously creamy. We top it with fresh baby spinach, fresh-cut Roma tomatoes, real cheese made from mozzarella, plus classic Italian seasoning for an extra dash of flavor.
Philly Cheesesteak Pizza $18.69
Whether you’re a native Philadelphian or still waiting to visit the City of Brotherly Love, “youse” can enjoy an elevated form of the classic Philly cheesesteak in this original tribute to the king of hot sandwiches, the Papa John’s Philly Cheesesteak pizza. Considered by its fans to be one of the best Papa John’s pizza varieties, this meaty and cheesy triumph will keep the party going all night long. For a flavorful treat that would satisfy even the Philly Phanatic, try the Philly Cheesesteak pizza from Papa John’s.
BBQ Chicken Bacon Pizza $18.69
We had you at bacon, right? It gets even better. Smoky Southern-style BBQ sauce adds a tangy twist to this irresistible pizza topped with grilled chicken, hickory-smoked bacon, fresh-cut onions, and real cheese made from mozzarella. Round one up today.
Fiery Buffalo Chicken Pizza $18.69
We’re bringing the heat with more of the bold buffalo flavor you love. Our original crust is covered in a new buffalo sauce with a hint of buttery richness and a tangy, craveable kick. Piled high with grilled chicken, hickory-smoked bacon, fresh-cut onions, and real cheese made from mozzarella.
Garden Fresh Pizza $18.69
All your favorite veggies together on a delightfully delicious pizza. Loaded with crisp green peppers, fresh-cut onions, mushrooms, ripe black olives, vine-ripened Roma tomatoes, and real cheese made from mozzarella.

Desserts
OREO® Cookie Papa Bites $7.19
Eight sweet bites of OREO® Cookie wrapped in our original fresh dough and drizzled in icing. Baked fresh and served with cream cheese icing dipping sauce on the side.
Cinnamon Pull Aparts $8.79
Bite-sized sweet roll pieces covered in cinnamon and sugar, topped with cinnamon crumbles then baked to a gooey goodness and drizzled with sweet cream cheese icing.
Double Chocolate Chip Brownie $8.79
A decadent delight for chocolate lovers. This cakey on the outside, fudgy in the middle brownie is filled with rich chocolate chips, baked fresh and cut into nine squares, then served warm.
Chocolate Chip Cookie $8.79
Save room for dessert. Papa Johns' family-size Chocolate Chip Cookie is baked fresh, cut into 8 slices and served warm.

Papa Johns Pizza Details

Service options
No-contact delivery
Delivery
Takeout

Popular for
Lunch
Dinner

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Comfort food
Late-night food
Quick bite

Dining options
Lunch
Dinner
Dessert
Table service

Atmosphere
Casual

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
Free parking lot
Free street parking
On-site parking
Parking

Papa Johns Pizza Photos

Papa Johns Pizza Location

Papa Johns Pizza

New Jersey Bergen County Hackensack Passaic Street

443 Passaic St, Hackensack, NJ 07601, USA

Papa Johns Pizza Reviews

An average rating of ★3.6 from 227 user reviews.

orderpricedominospiehandsemployeesdrivermanagerbehaviorgarlic butter

★ 5★ 4★ 3★ 2★ 1

Terrible place for employees, it was 96F today, June 23, 2024 and it felt it was about 140F inside. No AC, the employees were sweating and dripping with sweat. Screenshot the temperature 40 minutes later.Felt like the employees were punished or working in an unsafe environment. When I arrived home, I noticed I was not given the right order.The pizza was ok, nothing special. Had better pizza in other Papa Johns.
June 23 · Damian Hernandez
Do you want fast food pizza that's not Domino's or Pizza Hut!? Then this is your place!The side garlic butter served with every pie and the pepperoncinis in each pizza box are definitely a nice added perk. I will be going back.
July 21 · Anthony Asaibene
Whoever is the employee here must get fired. Made a mistake on the order and doesn't apologize, actually gets mad for asking if the order is complete (was ready to pick up on the app). He has an earpiece in his ear, talking to whoever is on the other line, doesn't attend to the customer and doesn't wash his hands making his dough after touching cash, receipts and etc.Whoever owns this store, or whoever reads reviews from the company must look into this store and customer service. Never had this kind of rude behavior, ever.
December 11 · Jae Yoo
normally this location is on point, but today my pizza was terrible. i ordered extra cheese and he put almost nothing on it. the worst part was the dough was old and over proofed, so it shrunk after baking because the yeast wasnt active anymore. i think today was my last time at this location.
June 24 · NoleTheGoat29
For the sake of the brand’s reputation, this employee should not continue working at this location.I ordered a cheese pizza for carryout and received a notification saying it was ready. But when I arrived, the staff member completely ignored me, being too busy on the phone. I had to interrupt him to ask about my order, and he rudely told me it wasn’t ready. Even after I showed him proof on my phone that the order was ready, he kept cutting me off, pointing his finger at me, and saying, “I’m working alone right now, and your order doesn’t exist—what do you want me to do?”After some back and forth, he finally found my order and told me he had canceled it. Instead of apologizing, he rudely added, “I refunded your money, so what’s the problem?” His dismissive and defensive attitude was completely unprofessional.This behavior was rude, unacceptable, and does not reflect well on the brand. I won’t be returning to this location, and I strongly urge Papa John’s to address this issue immediately.
December 11 · Karen Kwon