Potbelly: A New York Favorite for Toasty Sandwiches & More

Potbelly Introduce

An Introduction to Potbelly

In the ever-active landscape of New York City's Financial District, where professionals and residents are constantly on the go, a reliable and delicious lunch spot is a true asset. Potbelly, located in the heart of this bustling neighborhood, has become a well-loved fixture for exactly that reason. Known for its signature toasted sandwiches, hearty soups, and decadent shakes, this sandwich shop has cultivated a loyal following. It's more than just a place to grab a quick bite; it's a dependable source of comfort food that consistently delivers on taste and quality.

What sets Potbelly apart is its commitment to creating satisfying meals that feel handcrafted. The sandwiches are all made to order and then perfectly toasted to bring out the flavors of the fresh ingredients. The menu is a mix of classic favorites and creative combinations, ensuring there's something for every palate. The fast and friendly service, combined with a casual atmosphere, makes it an ideal spot for a lunch break or a simple, tasty dinner.

Location and Accessibility

Potbelly is conveniently situated at 90 Broad St G103, New York, NY 10004. This address places it squarely in the Financial District, a hub of both commercial activity and historical significance. Its location on Broad Street makes it easily accessible to a huge number of offices, businesses, and tourist attractions, making it a frequent stop for both the local working crowd and visitors exploring Lower Manhattan.

Getting to this Potbelly location is exceptionally easy thanks to the city's extensive subway system. It is a short walk from several major subway stations, including the Broad Street station (J and Z lines), the Wall Street station (2 and 3 lines), and the Rector Street station (R and W lines). This makes it a quick and stress-free commute from many parts of the city. Furthermore, the restaurant is committed to accessibility, featuring a wheelchair-accessible entrance, seating, and restroom, making it a welcoming place for everyone.

Services Offered

Potbelly offers a range of services designed to make it as convenient as possible for its customers to get their favorite meals.

Dine-in: The restaurant provides comfortable seating for those who want to take a moment to relax and enjoy their meal in a casual setting. The interior is often described as trendy and clean, a great place to meet with colleagues or friends.
Takeout and Delivery: For busy New Yorkers, takeout is a perfect solution. The staff is highly efficient and gets orders ready quickly. For those who can't leave their home or office, Potbelly offers both standard and no-contact delivery, ensuring your food arrives safely and on time.
Catering: A major highlight of this location is its catering service. Potbelly is a popular choice for office events, meetings, and large gatherings. They are praised for their seamless organization, perfect packaging, and great assortment of food, making them a reliable partner for any corporate event.

Features and Highlights

What makes Potbelly a standout in a city filled with sandwich shops is its dedication to key features that resonate with customers.

Toasty Sandwiches: The signature toasting process is what makes the sandwiches here so special. It gives the bread a satisfying crunch and warms the ingredients, enhancing the overall flavor and making for a truly delicious bite.
Varied Menu: Beyond the classic sandwiches, Potbelly offers a wide variety of options, including "Skinny" sandwiches, salads, and "Underground" subs with unique flavor combinations. The menu also includes comforting soups and mac & cheese, perfect for a cold day.
Decadent Desserts and Shakes: Potbelly is famous for its hand-dipped shakes, which are rich, creamy, and come in a variety of classic flavors, including chocolate, strawberry, and vanilla. They also offer a tempting array of fresh-baked cookies and "Dream Bars."
Exceptional Staff: The management and staff at this particular location are consistently praised by customers for their dedication, hard work, and friendly service. Their commitment to their jobs and to their customers creates a welcoming and positive atmosphere that keeps people coming back.
Catering Expertise: The team’s ability to handle large catering orders with efficiency and precision is a major highlight. Many local businesses rely on this location for their office events, a testament to the team's professionalism and attention to detail.

Contact Information

Ready to try a toasty sandwich for yourself? Here is the essential contact information for this Potbelly location.

Address: 90 Broad St G103, New York, NY 10004, USA
Phone: (646) 289-4211

What is Worth Choosing

With a menu as extensive as Potbelly's, it can be tough to pick just one thing. For a quintessential Potbelly experience, you can't go wrong with the fan-favorite A Wreck®, which is a meaty and delicious combination of turkey breast, smoked ham, roast beef, and salami. The Italian and the Avo Turkey are also highly recommended by regulars.

Beyond the sandwiches, the Chili Mac, a combination of their hearty chili and creamy mac & cheese, is a popular comfort food choice, especially during the colder months. For a lighter option, the Apple Walnut Salad offers a sweet and savory mix that is both refreshing and filling.

No meal at Potbelly is complete without a treat. The Oatmeal Chocolate Chip Cookie and the S'mores Cookie are both popular desserts that are baked fresh daily. And for a truly indulgent finish, the OREO® Cookie Shake or the Banana Pudding Shake are a must-try. The combination of its delicious food, quick service, and a friendly, dedicated staff makes this Potbelly location a true gem in the Financial District.

Potbelly Menu

Combos & Deals
Pick Your Pair Skinny Sandwich + Soup $12.99
Choose any skinny sandwich and any cup of soup, chili, or mac & cheese
Pick Your Pair Salad + Soup $12.99
Choose any half salad and any cup of soup, chili, or mac & cheese
Pick Your Pair Skinny Sandwich + Salad $14.99
Choose any skinny sandwich and any half salad

Sandwiches
Prime Rib Steak
Tender sliced prime rib steak, swiss, housemade caramelized onions, garlic aioli. Want to turn up the heat? Try it with our signature Hot Peppers.
Cubano
Slow-cooked pulled pork, hickory smoked ham, swiss, deli mustard, pickles
Sweet Heat Pork BBQ
Slow-cooked pulled pork, cheddar, pickles, and sweet heat BBQ sauce made with our signature hot peppers
A Wreck
A meaty fan favorite! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
Italian
Salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and NEW Red Wine Vinegar.
Avo Turkey
Hand-sliced turkey breast, swiss, fresh-sliced avocado, cucumbers. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
Chicken Club
All-natural grilled chicken, applewood smoked bacon, cheddar. Want sweet with a little spicy? Try it with our NEW Sweet Heat BBQ Sauce.
BLTA
Applewood smoked bacon, lettuce, tomato, fresh-sliced avocado. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
Veggie Melt
Fresh-sliced avocado, swiss, cheddar, provolone, mushrooms. Want to add even more flavor? Try it with our NEW Roasted Garlic Aioli.
Pizza Melt
Pepperoni, old-world capicola, crumbled meatball, smothered in marinara sauce, provolone, Italian seasoning, mushrooms [can be made vegetarian]. Want to turn up the heat? Try it with our signature Hot Peppers.
Mediterranean
All-natural grilled chicken, feta, zesty hummus, artichoke hearts, roasted red peppers, cucumbers (can be made vegetarian)
Mama's Meatball
Homestyle beef + pork meatballs smothered in marinara sauce, provolone, Italian seasoning. Want to turn up the heat? Try it with our signature Hot Peppers.
Turkey Breast
Hand-sliced turkey breast, swiss. Want to add even more flavor? Try it with our NEW Roasted Garlic Aioli.
Smoked Ham
Hickory smoked ham, swiss. Want to add the perfect companion? Try it with our Deli Mustard.
Roast Beef
Angus roast beef, provolone
Grilled Chicken
All-natural grilled chicken, cheddar. Want sweet with a little spicy? Try it with our NEW Sweet Heat BBQ sauce.
Tuna Salad
100% albacore tuna salad, swiss. Want a little crunch? Try adding some Cucumbers.
Chicken Salad
Chicken salad, provolone. Want a little crunch? Try adding some Cucumbers.
PB&J
Creamy peanut butter, grape jelly
Grilled Cheese
Melted cheddar

Underground
Barnyard
Turkey breast, hickory smoked ham, Angus roast beef, salami, meatballs, applewood smoked bacon, Swiss. Want to turn up the heat? Try it with our signature Hot Peppers.
Smokestack
Slow-cooked pulled pork, sweet heat barbeque sauce, and our signature mac & cheese
Chicken Cordon Bleu
All-natural grilled chicken, hickory smoked ham, Swiss cheese, deli mustard, lettuce and tomato served on our toasty bread
Clubby
Oven roasted turkey breast, hickory smoked ham, applewood smoked bacon, provolone, and creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
Lucky 7
Turkey breast, hickory smoked ham, Angus roast beef, salami, old-world capicola, pepperoni, mortadella, provolone. Want to add even more flavor? Try it with Oil and NEW Red Wine Vinegar.
Sicilian
Crumbled meatballs, marinara, salami, old-world capicola, pepperoni, mortadella, mushrooms, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
Wrecking Ball
Crumbled meatballs, marinara, turkey breast, hickory smoked ham, Angus roast beef, salami, provolone. Want to turn up the heat? Try it with our signature Hot Peppers.
Fireball
Homestyle beef + pork meatballs, chili, Potbelly hot peppers, cheddar
A Wreck® Salad
Our fan favorite…now in a salad! Turkey breast, hickory smoked ham, Angus roast beef, salami, swiss, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
Pork BBQ Mac
Our signature three-cheese mac topped with slow-cooked pulled pork and our sweet heat BBQ sauce.

Salads
Farmhouse Salad
All-natural grilled chicken breast, bacon, crumbled blue cheese, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with creamy buttermilk ranch. Want to spice it up a little? Try it with our NEW Hot Pepper Ranch.
Apple Walnut Salad
All-natural grilled chicken breast, crumbled blue cheese, grapes, apples, dried cranberries and candied walnuts, served on a bed of field greens with balsamic vinaigrette
Powerhouse Salad
All-natural grilled chicken breast, fresh-sliced avocado, hummus, hard-boiled egg, cucumber and tomatoes, served on a bed of field greens with non-fat vinaigrette
Chicken Salad Salad
Freshly made chicken salad, provolone cheese, dried cranberries, cucumber and tomatoes, served on a bed of field greens with balsamic vinaigrette

Soups & Macs
Mac & Soups available after 10:00 am
Chili Mac
Hearty beef chili with kidney beans, bell peppers and onions topped with our creamy, three-cheese mac
Mac & Cheese
Creamy, three-cheese mac
Broccoli Cheddar
Creamy cheese soup with tender pieces of broccoli and carrots
Chicken Pot Pie
Tender, slow-roasted chicken breast and veggies topped with crumbles of fresh-baked pie crust
Chili
Hearty beef chili with kidney beans, bell peppers and onions
Garden Vegetable
Beans, carrots, celery, corn, mushrooms, onions, peppers, potatoes and zucchini in a light tomato broth
Loaded Baked Potato
Hearty potato soup with bacon, cheddar cheese and green onion

Drinks
Coke $3.79
20 oz. Bottle
Diet Coke $3.79
20 oz. Bottle
Sprite $3.79
20 oz. Bottle
Coke Zero Sugar $3.79
20 oz. Bottle
16 oz. Bottled Water $2.49
16 oz. Bottle
25 oz. Bottled Water $2.99
25 oz. Bottle
IBC Cream Soda $3.79
12 oz. Bottle
IBC Root Beer $3.79
12 oz. Bottle
San Pellegrino $3.79
16.9 oz. Bottle
San Pellegrino Blood Orange $3.79
11.15 oz Can
Gold Peak Sweet Tea $3.79
18.5 oz. Bottle
Crush $3.79
12oz. Bottle
Arizona Tea $3.69
16oz Bottle
Peach Tea Snapple $3.49
16oz Bottle
Nantucket Nectars Orange Mango $3.79
16oz Bottle

Chips & Sides
Chips + Bottled Drink $4.59
Make it a Meal Deal! Choose any chips and a drink.
Chips + Shake $4.59
Make it a Meal Deal! Choose any chips and a shake.
Zapp's Regular Chips $2.59
Zapp's Salt & Vinegar Chips $2.59
Baked Lay's $2.59
Utz Cheese Curls $2.59
Zapp's Hotter 'N Hot Jalapeño Chips $2.59
Zapp's Mesquite BBQ Chips $2.59
Zapp's Hot Pepper Chips $2.59
Zapp's VooDoo Regular Chips $2.59
Hot Peppers Jar $7.49
Our famous giardiniera hot peppers, ready to spice up your kitchen at home. A perfect gift, too.
Potbelly Whole Pickle $1.59

Cookies & Shakes
S'mores Cookie $2.79
Chocolate chunks, graham crackers and marshmallows
6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
Oatmeal Chocolate Chip Cookie $2.79
A Potbelly favorite! Freshly baked oatmeal chocolate chip cookie
Sugar Cookie $2.79
Baked fresh daily
Chocolate Brownie Cookie $2.79
Baked fresh daily
Dream Bar $2.79
Rich, chocolatey oatmeal bar with sweet caramel
Bag of Mini Cookies $5.69
Dozen mini oatmeal chocolate chip cookies
Cinnamon Churro Shake
All the flavor of a cinnamon-sugar churro blended with hand-dipped vanilla ice cream.
Root Beer Float Shake
The classic flavor of a soda shop favorite in a creamy hand-dipped shake.
Banana Pudding Shake
The creamy vanilla and sweet banana flavors of the dessert classic, now in a delicious hand-dipped shake
Cold Brew Shake
Cold-brewed Arabica coffee and hand-dipped vanilla ice cream. Shake and wake!
OREO® Cookie Shake
Made with hand-dipped ice cream. OREO is a trademark of Mondelez International group, used under license.
Chocolate Shake
Made with hand-dipped ice cream
Strawberry Shake
Made with hand-dipped ice cream
Vanilla Shake
Made with hand-dipped ice cream

Upsells
Chips + Bottled Drink $4.59
Make it a Meal Deal! Choose any chips and a drink.
Cookie
6-Pack Cookie Box
Choose 6 of your favorite cookie or an assortment of our fresh-baked cookies
Mac or Soup Cup
Half Salad

Potbelly Details

Service options
No-contact delivery
Delivery
Takeout
Dine-in

Highlights
Live music

Popular for
Lunch
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Wheelchair accessible parking lot

Offerings
Comfort food
Quick bite
Vegetarian options

Dining options
Lunch
Dinner
Catering
Dessert
Seating
Table service

Amenities
Restroom

Atmosphere
Casual
Trendy

Crowd
Family-friendly
Groups
Tourists

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

Potbelly Photos

Potbelly Location

Potbelly

New York New York County New York Broad Street

90 Broad St G103, New York, NY 10004, USA

Potbelly Reviews

An average rating of ★4 from 387 user reviews.

lunchpricesshakeshot peppersquick servicesoupsubtablescookieoreo

★ 5★ 4★ 3★ 2★ 1

I’m happy to say I’d be doing business with Potbelly for every office event that requires catering! My team and I hosted an event today and I had the pleasure of organizing the perfect Luncheon thanks to Shanta and Claire! This Location has a great team. They packaged our Large bundle for 10 perfectly with ample condiments, and a great assortment of chips and cookies. A 10/10 experience, I highly recommend for your next office gathering, charitable event or conference meeting!
March 05 · Kayla Cuevas
I visit this location every single day and i must say reading these reviews i really think people just don’t appreciate this staff here, the management team itself amazing you can tell that Shanta makes sure she sets her team up for the day. I speak to her everyday when I’m there and she’s always smiling and putting her team on point, her managers under her you can tell they have the up most respect for her because when she’s out it still feel like she’s there. Everyone at this location deserves a raise and some more. Day after day they manage to handle huge amount of catering, i one time spoke to Shanta and she stated she was in at 3-4 am and her shift didn’t start until 8am and was not off work til 7pm i don’t know about anyone else but that’s dedication. Please get to know the staff before you judge them you don’t know the day they may have had. People should understand “CUSTOMERS ARE NOT ALWAYS RIGHT” the food is always fresh, hot and tasty. Don’t listen and read the reviews people lie when they don’t get their way. I’ve witnessed customers get nasty and rude for no reason and i bet it’s because people read these reviews. The shop is always clean from the walls to the floors and restroom by far the cleanest location out of all of the I’ve visited. All i can say is keep up the good work. If i was to ever walk in and hear Shanta or the others no longer work there ill stop eating at potbelly for good.
May 30 · Leon Washington
The sandwiches are decent, but the customer service is severely lacking. During my last visit over six months ago, I had an uncomfortable encounter with a sandwich maker who was unexpectedly aggressive while I was ordering. Unfortunately, the manager on duty offered no support or resolution, which made the experience even worse. Since then, I’ve avoided this location and advised others to do the same.A friend of mine recently visited and had a similarly unpleasant experience, which prompted me to finally leave this review. I also reached out to customer service at the time and never received a response.There’s a serious need for improved staff training and better hiring practices at this location. I’ll certainly never return.
May 29 · Tiffany D
Just paid for the worst sandwich I've ever had. Ordered the tuna and swiss, and when I opened it up, it looked like someone had dunked it in a bowl of water. I can only assume they thought I was a competitive eater and wanted it soaked in water like a hotdog in an eating contest. Or maybe they thought the sandwich needed a cup of tuna water along with the tuna salad. I don't have time to go back to the store to discuss this, so I will dispute the charge with my CC company.
August 20 · Loren Price
They’re located at 90 Broad Street G103, Financial District in Lower Manhattan, New York, NY. I placed an online order and delivery was quick since they’re right downstairs from us. They have always given great service and delicious subs, not to mention their milkshakes and cookies.
March 29 · Miriam Noyola