Problem baker

- 870 Castleton Ave, Staten Island, NY 10310

Problem Baker has quickly established itself as a must-visit destination for dessert enthusiasts across Staten Island and the greater New York region. More than just a bakery, this local gem operates primarily as a dedicated cookie shop, specializing in large, handcrafted, premium gourmet cookies. The establishment focuses on perfecting classic recipes and introducing exciting, inventive flavor combinations that aim to make every bite a memorable experience. It's a place where the simple pleasure of a fresh, high-quality cookie is taken seriously, resulting in a product that has earned high praise from local patrons.

The shop's motto is effectively "99 problems but a cookie ain't one," signaling their commitment to delivering flawless, melt-in-your-mouth deliciousness every time. They pride themselves on using only the highest quality ingredients, including premium real butter, which is credited with locking in moisture and ensuring a longer shelf life for their delectable treats. Whether you are a lifelong New Yorker looking for your next sweet fix or a visitor seeking an authentic, high-end dessert experience, Problem Baker provides a compelling reason to head to the North Shore of Staten Island.

As a specialist cookie shop, the menu is extensive and deeply satisfying. Beyond the cookies, they offer coffee and other refreshments to perfectly complement the sweetness. The atmosphere is noted for being professional yet friendly, offering a great spot to satisfy a serious sweet craving or pick up a thoughtful treat for any occasion. The experience is often described by customers as both charming and high-potential, especially as the accompanying beverage menu continues to evolve and expand.

Problem Baker is conveniently located at 870 Castleton Ave, Staten Island, NY 10310. This location in the West Brighton neighborhood of Staten Island makes it a local fixture and an easily accessible spot for residents of the borough and surrounding areas. As a part of the vibrant Castleton Avenue corridor, the shop is situated in an area that balances residential charm with local commerce, making it a natural stop during a day out on the island.

Accessibility by public transit on Staten Island is generally reasonable, with local bus routes serving the Castleton Avenue area. For those driving, the bakery offers various parking options, which is a significant convenience in many parts of New York City. Customers can benefit from:

• Free street parking (availability may vary).
• On-site parking (check for designated spaces).
• Paid street parking (where available).

This mix of parking solutions helps ensure that visiting the bakery to pick up an order or sit down for a quick treat is as stress-free as possible, a welcome feature for anyone navigating the city.

Problem Baker provides a focused yet comprehensive range of services centered around their specialty products, ensuring both in-person and remote customers can enjoy their offerings. The core business is a high-end cookie and coffee shop, but their reach extends through modern convenience options. Their primary services include:

• In-Store Dessert Service: Serving freshly baked, warm gourmet cookies and beverages for immediate enjoyment.
• A Comprehensive Cookie Menu: Offering over twenty-five different flavors, from classics to unique creations, available daily.
• Coffee and Refreshments: Providing coffee, specialty lattes (such as Date Cinnamon Latte and Iced Coquito Latte), Milk Bar (house-made flavored milks), and handcrafted fruit refreshers.
• Dessert Focus: The dining option is focused entirely on dessert.
• Catering and Large Orders: Providing cookies in various pack sizes, including 2, 3, 4, a half-dozen, and a full dozen, suitable for events, gifts, or family treats.
• Online Ordering and Local Delivery: Partnering with popular delivery services to ensure their treats are available for delivery across Staten Island and beyond, offering maximum convenience.
• Takeout/Pickup Service: Allowing customers to order ahead and pick up their cookies quickly at the Castleton Avenue location.

What sets Problem Baker apart in the competitive New York dessert scene are several key highlights that underscore their commitment to quality, variety, and the overall customer experience. These features have helped build a loyal local following:

• Premium Gourmet Cookies: The defining feature is the quality and size of their large (4.25+ oz) cookies, made with high-quality ingredients and premium real butter.
• Vast Flavor Variety: An impressive rotation of flavors ensures there's always something new to try, including unique options like Pistachio Knafa, Ube, Lemon (Jam Filled), and Lotus Biscoff (Cookie Butter Filled).
• Kid-Friendly Options: The shop is noted as being very kid-friendly, with options like their house-made 'Milk Bar' (flavored milks) being a hit with younger patrons.
• Competitive Pricing: Several customer reviews highlight that the product is cheaper than other comparable national cookie chains, offering excellent value for a gourmet, oversized cookie.
• Innovative Beverage Menu: Beyond standard coffee, the shop offers exciting drink pairings, including various shaken espressos, unique lattes, and highly recommended handcrafted fruit refreshers.
• Convenient Payment Options: For ease of transaction, the bakery accepts major Credit Cards and Debit Cards.
• Strong Customer Service: Patrons often compliment the great service provided by the staff and the owner's willingness to engage with customers and discuss future improvements.

For New Yorkers looking to place an order, inquire about the day's flavors, or simply verify the current hours, Problem Baker is easily reachable.

• Address: 870 Castleton Ave, Staten Island, NY 10310
• Phone: (929) 909-3779
• Mobile Phone (Direct Contact): +1 929-909-3779

Current hours for both pickup and delivery can vary, so it is always recommended to check their official channels or call ahead for the most up-to-date schedule.

For anyone in the New York area seeking a premier dessert experience, Problem Baker stands out for its uncompromising focus on a single, perfected item: the cookie. What truly makes this establishment worth choosing is the demonstrable quality and size of its product. Customers consistently report that these cookies are moist, flavorful, and soft—exactly what a true cookie connoisseur desires. They are a clear standout compared to mass-market or lower-quality baked goods.

Furthermore, the variety on the menu ensures that every visit can be a new adventure. With over two dozen handcrafted flavors, including everything from the classic Chocolate Chip Sea Salt to the inventive Date Walnut and Pistachio Knafa, the selection caters to both traditionalists and those with an adventurous palate. The ability to mix and match different flavors in a single batch package also makes it the perfect choice for family gatherings, office treats, or a personal indulgence.

The added bonus of a growing, high-quality beverage program—featuring not just coffee but also unique lattes and highly praised refreshers—makes it an ideal spot for a mid-day treat or a quick evening dessert. Ultimately, if you are on Staten Island or willing to make the trip for a truly exceptional, large, and gourmet cookie that offers incredible value, Problem Baker is the destination that delivers on its promise of deliciousness.

Problem baker

870 Castleton Ave, Staten Island, NY 10310, USA