Smashburger Introduce
Welcome to the heart of Brooklyn's Gateway Center, where a modern and inviting dining experience awaits at Smashburger. More than just a fast-food joint, this establishment has carved out a niche as a go-to spot for those seeking high-quality, flavorful meals served with speed and a friendly atmosphere. With a commitment to using fresh ingredients, Smashburger offers a compelling alternative to your typical burger place, focusing on a unique "smash" technique that creates a delicious, caramelized sear on their patties. This local gem has become a popular destination for all types of diners, from students grabbing a quick bite to families looking for a satisfying dinner. Whether you're a long-time resident or just passing through, Smashburger provides a casual and trendy environment perfect for a tasty and memorable meal.
The menu is a testament to the brand's dedication to elevated comfort food. The star of the show is, of course, the burger. Crafted with 100% Certified Angus Beef, each patty is hand-smashed on a hot grill to lock in the flavor. Options like the Classic Smash® and the All-American Smash® provide a perfect introduction to their signature style, while more adventurous choices like the Truffle Mushroom Smash® and the BBQ Bacon Smash® showcase the variety of bold flavors available. For those who prefer something other than beef, the menu offers a savory ground Chicken Smash® Burger and a Southwest-seasoned black bean Veggie Smash®, ensuring there's something for everyone.
But a great burger is only half the story. Smashburger’s commitment to quality extends to their sides, which are just as crave-worthy. The legendary rosemary-garlic SmashFries® are a fan favorite, praised for their unique flavor profile and perfect crunch. Other side options, from classic French Fries and Tots to Crispy Brussels Sprouts and Sweet Potato Waffle Fries, provide a perfect accompaniment to any meal. To top it all off, the hand-spun shakes, made with premium Häagen-Dazs® ice cream, are a delectable dessert or a sweet treat on their own. The diverse menu, along with the consistent quality of the food, makes Smashburger a place that consistently delivers serious comfort food satisfaction.
Beyond the food, the overall experience at Smashburger is designed to be seamless and enjoyable. The fast service and efficient staff are often highlighted by patrons, making it an excellent choice for a quick lunch break or when you're in a hurry. However, as with any popular spot, be prepared for a potential wait during peak hours. The restaurant’s atmosphere is casual and family-friendly, welcoming crowds of all ages. It's a place where groups can gather, and it's also a great spot for solo dining. With a focus on providing a pleasant and inviting environment, Smashburger in Brooklyn's Gateway Center is more than just a place to eat—it's a destination.
When it comes to customer service, reviews indicate a generally positive experience. Patrons frequently mention the politeness and friendliness of the staff. While some reviews have noted occasional inconsistencies in service or order accuracy, the overall sentiment is that the management is proactive and dedicated to enhancing the dining experience. Smashburger’s commitment to quality, from the ingredients to the customer interaction, makes it a noteworthy addition to the Brooklyn dining scene.
The Smashburger in Brooklyn is not just about its delicious food; it’s also about its convenient location and accessibility. Situated at 528 Gateway Dr, Brooklyn, NY 11239, the restaurant is an easy find for locals and visitors alike. It's nestled within the Gateway Center, making it a perfect stop after a day of shopping or running errands. For those driving, the location offers a free parking lot with plenty of spaces, as well as free street parking. This eliminates the stress of finding a spot and makes your visit hassle-free. The restaurant is also designed with accessibility in mind, featuring a wheelchair-accessible entrance, parking lot, restroom, and seating. This inclusive approach ensures that everyone can enjoy a meal comfortably.
Whether you're planning a visit or just craving a burger from home, Smashburger has you covered with a variety of service options.
Services Offered
- Dine-in: Enjoy your meal in the casual and trendy atmosphere of the restaurant. Seating and restrooms are available for a comfortable experience. The restaurant is also family-friendly, providing high chairs and a kids' menu for younger diners.
- Takeout: For those on the go, you can place your order online or in-store and take your delicious meal with you.
- Delivery and No-Contact Delivery: Smashburger partners with various delivery platforms to bring their menu right to your doorstep. For added safety, a no-contact delivery option is also available.
- Catering: Planning a party or an office lunch? Smashburger offers catering services, including a Build-Your-Own Burger Bar, to make your next event a smash hit.
- Online Ordering and Mobile App: Order ahead for pickup or delivery through the Smashburger website or mobile app, saving time and making the process even more convenient.
Features / Highlights
- Fast Service: The restaurant prides itself on its speed and efficiency, making it an ideal choice for a quick and satisfying meal.
- High-Quality Ingredients: From 100% Certified Angus Beef® to hand-spun shakes made with Häagen-Dazs® ice cream, quality is a top priority.
- Diverse Menu Offerings: Beyond burgers, the menu includes chicken sandwiches, tenders, veggie burgers, and a range of unique sides like SmashFries® and Crispy Brussels Sprouts.
- Customization: With a "Create Your Own" option, you can build a burger exactly the way you want it.
- Beverage Options: In addition to soft drinks, coffee, and shakes, the restaurant also serves alcohol, including beer and White Claw.
- Family-Friendly Atmosphere: The casual setting, along with a dedicated kids' menu and high chairs, makes it a great spot for families.
- Accessibility: The establishment is fully wheelchair-accessible, ensuring it can accommodate all guests.
Contact Information
To get in touch with the Smashburger at the Gateway Center in Brooklyn, you can use the following information:
Address: 528 Gateway Dr, Brooklyn, NY 11239, USAPhone: (718) 235-6900
What is worth choosing
For anyone in New York looking for a superior fast-casual dining experience, Smashburger in Brooklyn stands out for a number of reasons. The primary draw is undoubtedly the food. The meticulous process of smashing the patties fresh to order results in a flavor and texture that many fast-food competitors simply can’t match. The 100% Certified Angus Beef patties are consistently praised for their quality and juiciness. Coupled with the variety of toppings and sauces, each burger becomes a personal culinary creation. The specialty options, such as the Truffle Mushroom Smash® or the BBQ Bacon Smash®, showcase a creativity that elevates the humble hamburger to a gourmet-level experience without the gourmet price tag.
The menu’s breadth is another major selling point. It caters to a wide range of tastes and dietary needs. For non-beef eaters, the Chicken Smash® Burger offers a marinated and flavorful alternative, while the Crispy Chicken Sandwich and tenders provide a satisfying classic. The Veggie Smash® is a standout, noted for being a flavorful black bean burger that even meat lovers can enjoy. The sides are also a critical component of the experience. The signature SmashFries®, tossed with rosemary and garlic, are a unique and addictive sidekick that many customers rave about. The availability of other options like Tots and Crispy Brussels Sprouts demonstrates a commitment to variety beyond the typical fries.
Finally, what truly makes Smashburger worth choosing is the combination of quality, convenience, and a welcoming environment. The fast service and variety of ordering options—from dine-in to online delivery—mean you can enjoy their food no matter your schedule. The restaurant’s casual and trendy atmosphere makes it a comfortable place to hang out, whether you’re with a group of friends, your family, or just enjoying a meal by yourself. The positive feedback on the food’s quality, especially regarding the burgers and shakes, highlights that despite occasional service issues noted in some reviews, the core product is consistently good. For a delicious, high-quality meal in a convenient and friendly setting, Smashburger at the Gateway Center is a top choice for New Yorkers.
Smashburger Menu
SmashBurgers®
- Classic Smash®
Certified Angus Beef® burger, American cheese, lettuce, tomatoes, red onions, pickles, Smash Sauce®, ketchup, butter-toasted bun
- All-American Smash®
Certified Angus Beef® burger, American cheese, red onions, pickles, mustard, ketchup, butter-toasted bun
- Bacon Stack Smash®
Certified Angus Beef® burger, layers of stacked applewood smoked bacon, American cheese, lettuce, tomatoes, mayo, butter-toasted bun
- Spicy Jalapeño Smash®
Certified Angus Beef® burger, grilled jalapeños, pepper jack cheese, aged cheddar cheese, lettuce, chipotle ranch, butter-toasted spicy chipotle bun
- BBQ Bacon Smash®
Certified Angus Beef® burger, aged cheddar cheese, applewood smoked bacon, crispy fried onions, bbq sauce, butter-toasted bun
- Truffle Mushroom Smash®
Certified Angus Beef® burger, sautéed cremini mushrooms, aged Swiss cheese, truffle mayo, butter-toasted bun
- Veggie Smash®
Vegetarian burger, lettuce, tomatoes, mayo, butter-toasted bun
Chicken
- Crispy Chicken Sandwich
Crispy chicken tenders, lettuce, tomatoes, mayo, butter-toasted bun.
- Scorchin' Hot Crispy Chicken Sandwich
Nashville hot crispy chicken tenders, pickles, mayo, butter-toasted bun
- Chicken Smash® Burger
Savory ground chicken burger, marinated in-house with a signature garlic olive oil seasoning, lettuce, tomatoes, mayo, butter-toasted bun
- 3 Tenders
3 crispy tenders served with your choice of dipping sauce
- 5 Tenders
5 crispy tenders served with your choice of dipping sauce
- 3 Scorchin' Hot Tenders
3 Nashville hot crispy tenders served with your choice of dipping sauce
- 5 Scorchin' Hot Tenders
5 Nashville hot crispy tenders served with your choice of dipping sauce
Sides
- SmashFries®
Crispy french fries tossed in rosemary, garlic, olive oil
- Large SmashFries®
Crispy french fries tossed in rosemary, garlic, olive oil
- French Fries
Crispy french fries
- Large French Fries
Crispy french fries
- Smash Tots®
Crispy golden brown tots tossed in rosemary, garlic, olive oil
- Tots
Crispy golden brown tots
- Sweet Potato Waffle Fries
Crispy waffle cut sweet potato fries
- Large Sweet Potato Waffle Fries
Crispy waffle cut sweet potato fries
- Scorchin’ Hot Fries
Crispy french fries tossed in Nashville Hot seasoning, served with ranch
- Large Scorchin’ Hot Fries
Crispy french fries tossed in Nashville Hot seasoning, served with ranch
- Scorchin’ Hot Tots
Crispy golden brown tots tossed in Nashville Hot seasoning, served with ranch
- Crispy Brussels Sprouts
Lightly fried brussels sprouts, seasoned with steak butter
Shakes
- Oreo® Cookies & Cream Shake
Hand-spun cookies & cream milkshake with Oreo® cookie crumbles
- Peanut Butter Cookie Shake
Hand-spun peanut butter cookie milkshake with Nutter Butter™ cookie pieces
- Chocolate Shake
Hand-spun chocolate milkshake
- Salted Caramel Shake
Hand-spun salted caramel milkshake
- Vanilla Shake
Hand-spun vanilla milkshake
- Strawberry Shake
Hand-spun strawberry milkshake
Alcohol
- Beer
Beer selection varies by location
- White Claw
Flavor selection varies by location
Smashburger Details
Service options
- Outdoor seating
- No-contact delivery
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Coffee
- Comfort food
- Quick bite
- Vegetarian options
Dining options
- Breakfast
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Usually a wait
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Smashburger Photos










Smashburger Location
Smashburger Reviews
cashierordersweet potato friesbrussel sproutsbeantots30 minutemallcobb saladthe new yorker
★ 5★ 4★ 3★ 2★ 1The cashier was friendly & polite. Unfortunately the tables weren’t perfect (sticky areas, lack of napkins & even empty ketchup bottles) The food took a while to arrive though the server was polite.
July 23 · J B CBe aware if you order from this Company using any of the delivery platforms Doordash, Ubereats etc. They do not practice proper food handing. They give random delivery people your shakes completely exposed. Open spout lid No seal or bag. Dont purchase these items on any delivery platform your putting your health at risk.
July 26 · Cam DGo ahead and close this location so another restaurant can takeover because it’s getting ridiculous. $24 for a meal, 30 minute wait, the food is so greasy it soaks the bag, and rude workers. It’s irreparable at this point.
July 26 · Bri MI am writing to express my dissatisfaction with the service I received during my visit to your establishment on June 30, 2024, around 1 PM. I visited with my two children, ages 6 and 7, who were very hungry at the time.The female cashier showed a lack of empathy and attentiveness to our needs. Instead of attending to us promptly, the cashier engaged in a long-winded conversation with the family ahead of us. This was particularly troubling as my8 children were visibly hungry and had to wait an extended period for their meals, despite the restaurant not being busy and the kitchen being fully staffed.Furthermore, the cashier displayed exceptional service to the previous family by8 walking them to their table and cleaning it for them, a level of service that was not extended to us. This disparity in treatment was both disappointing and frustrating.When we finally sat down, I noticed the table was dirty. Luckily I had my antibacterial wipes and cleaned the table myself. When the server finally delivered our food, he slammed the dishes on the table without asking whose meal it was. Despite this, I remained calm and so did my children, hoping that our patience and courtesy would be reciprocated. Unfortunately, this was not the case.In hopes that their behavior would improve, I still tipped the cashier even with her poor service.I hope you can address this matter and ensure that all customers receive equal and prompt service, especially when young children are involved.I made sure I cleaned after to ensure someone had a clean table. I truly believe two wrong do not make it right.Making children wait when your restaurant isn't busy is just cruel.
June 30 · Keisha TownesThis place is horrible. I wasted my whole entire break, waiting just for a burger and fries while the employee stood over the counter where they packed the food. I’m flirting with the person who was cooking the food or whatever they were doing chitchatting but still it was five burgers up there and four french fries and none of them was being packed a customer got his food and he had cold fries and all he ordered was fries so why are they cold? This establishment is very unprofessional and the people who work there should be either retrained or do their job correctly because there’s people out there who actually will do the job better than that. I’m not saying the food was bad because the food was phenomenal, but the simple fact that I didn’t even get to eat my food during my break because they were too busy chitchatting and being very unprofessional not doing their job. Makes it an issue.
August 05 · yuͥᴍmͣyͫ AimiBenzack was extremely kind and attentive. He served me with a big smile and excellent service. It’s always nice to be helped by someone so friendly. Thanks!
September 29 · Antonela Tejeda
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