Buffalo Wild Wings Introduce
For residents of New York, especially those on Staten Island, Buffalo Wild Wings at 1447 Richmond Ave stands out as the ultimate destination for sports enthusiasts, wing aficionados, and anyone looking for a casual, fun dining experience. It's more than just a chicken wings restaurant; it’s a full-fledged sports bar atmosphere where every day feels like game day. If you’re searching for a reliable spot for quality comfort food, a massive beer selection, and plenty of TVs to catch every play, this local establishment is positioned to be your go-to.
The establishment merges the convenience of a modern restaurant with the lively environment expected of a top-tier sports bar. The core appeal revolves around its signature wings, which are offered in both traditional and boneless varieties, alongside an unparalleled selection of 26 different signature sauces and seasonings. Whether you favor the mild, sweet notes of Honey BBQ, the zesty kick of Asian Zing, or are brave enough for the fiery heat of Blazin', there is a flavor to suit every New Yorker’s palate. The dining experience is designed to be highly social, making it ideal for groups, families, and solo diners catching a quick bite or settling in for a late-night game.
Despite some historical customer feedback pointing to occasional inconsistencies with service speed and order accuracy during peak times—concerns about seating waits, lukewarm food, and missing items have been noted in past reviews—the overall consensus often highlights the delicious, comforting nature of the food and the excellent atmosphere for watching sports. The venue remains popular, suggesting that the energetic environment, great drink offerings, and the quality of the main menu items, particularly the wings and appetizers, draw a strong local crowd. Dedicated staff members, when on their game, are frequently praised for being attentive and friendly, enhancing the overall experience.
Location and Accessibility
Buffalo Wild Wings is conveniently located at 1447 Richmond Ave, Staten Island, NY 10314, making it easily accessible for residents across the borough. As the sole location on Staten Island, it serves as a central hub for wing lovers and sports fans. The restaurant understands the practical needs of its New York customers, which is reflected in its amenities. Patrons benefit from a free parking lot and access to free street parking, a valuable convenience that simplifies a trip out, especially when planning to meet a large group. The location’s commitment to accessibility is comprehensive, offering:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
These features ensure that the dining experience is comfortable and inclusive for all members of the community.
Services Offered
The Richmond Ave location provides multiple service options to cater to various schedules and preferences, whether you plan to settle in for a game or grab a meal on the go. The establishment is popular for both lunch and dinner services.
- Dine-in: Offering full table service in a casual, vibrant atmosphere with a bar onsite.
- Takeout: Quick and convenient service for enjoying your favorite wings and dishes at home or at the office.
- Delivery: Partnering with local services to bring hot wings and full meals right to your door.
- Outdoor Seating: A great option for enjoying food and drinks outside during favorable weather.
- Catering: Providing options for large orders, such as Party Size wings and bundles, perfect for local gatherings and events.
- Late-Night Food: Serving a limited menu later in the evening, aligning with extended hours on weekends, making it a reliable spot after other establishments close.
Features / Highlights
The experience here is defined by several key highlights that make it a favorite among college students, families, groups, and tourists alike. The atmosphere is generally described as casual and trendy, centered around entertainment and socializing.
- Sports Viewing Hub: The primary draw is the extensive setup for watching sports. The venue ensures you never miss a moment of the action, often featuring UFC, boxing, WWE pay-per-views, and all major sports games.
- Great Beer Selection: Patrons often praise the impressive variety of beers on tap and in bottles, pairing perfectly with the spicy and savory menu items.
- Signature Sauces & Seasonings: The core offering is the legendary selection, ranging from classic Mild and Medium to exotic options like Thai Curry and extreme heat with Blazin'. Seasonings include Salt & Vinegar, Lemon Pepper, and Chipotle BBQ.
- Extensive Menu Variety: Beyond wings, the menu features a wide array of comfort food, including the All-American Cheeseburger, various sandwiches like the Nashville Hot Chicken Sandwich, and creative appetizers such as Dirty Dubs Tots and Cheddar Cheese Curds.
- Promotions and Happy Hour: The restaurant frequently runs appealing specials, including happy hour drinks and food, making it a budget-friendly option for students and large parties. Past customer mentions have included All You Can Eat (AYCE) wings and fries on select weeknights, though offers should be verified.
- Family-Friendly Amenities: The location is highly accommodating for families, offering a dedicated Kids' Menu and high chairs, ensuring a comfortable experience for younger diners.
Contact Information
For inquiries, reservations, or placing an order, the Staten Island location can be reached using the details below:
Address: 1447 Richmond Ave, Staten Island, NY 10314
Phone: (718) 983-6912
What is Worth Choosing
Buffalo Wild Wings on Richmond Ave is unequivocally worth choosing if your priorities are watching a major sports event in a high-energy environment while enjoying a wide selection of beer, cocktails, and flavorful chicken wings. This establishment’s strength lies in its concept: a dedicated sports bar offering a massive variety of sauces and a full menu of American comfort food, all in a setting that welcomes diverse crowds from college students to families.
The food menu is undeniably robust, featuring classic wing bundles, tender combos, juicy burgers, satisfying sandwiches and wraps, and shareable appetizers perfect for game-time grazing. With offerings ranging from the popular Traditional Wings and Boneless Wings to full meals like the Smoked Brisket Burger and various lunch combos, you have plenty of options to customize your meal. The availability of Happy Hour drinks and Happy Hour food adds significant value, making it an excellent spot for after-work meetups.
While some public feedback has highlighted areas for improvement in consistent, fast service, particularly during rush hours—underscoring a need for better staff attentiveness and order precision—the essential elements remain strong: delicious food, a top-tier drink menu, and an electric atmosphere centered around sports. New Yorkers looking for a fun, reliably tasty spot where the game is always on and the sauce choices are endless will find this Staten Island Buffalo Wild Wings to be an ideal local choice.
Buffalo Wild Wings Food & drink
Wing Bundles
- 30 Boneless Wings & Fries
30 boneless wings handspun in your favorite sauce or dry seasoning. Served with french fries.
- Family Bundle
20 boneless wings and 20 traditional wings handspun in your favorite sauce or dry seasoning. Served with french fries.
- 10 Boneless Wings & Fries
10 boneless wings handspun in your favorite sauce or dry seasoning. Served with french fries.
- 10 Traditional Wings & Fries
10 traditional wings handspun in your favorite sauce or dry seasoning. Served with french fries.
- 20 Boneless Wings & Fries
20 boneless wings handspun in your favorite sauce or dry seasoning. Served with french fries.
- 20 Traditional Wings & Fries
20 traditional wings handspun in your favorite sauce or dry seasoning. Served with french fries.
Wings & Tenders
- Traditional Wings
Award-winning and authentic Buffalo, New York style wings. Served in 6, 10, 15, 20 or 30 counts.
- Boneless Wings
Juicy all-white chicken, lightly breaded and perfectly crispy. Served in 6, 10, 15, 20 or 30 counts.
- Traditional & Boneless Combo
Handspun in your favorite sauce or dry seasoning. Served with french fries and slaw. Includes 6 traditional and 6 boneless.
- Hand-Breaded Tenders
Beer-battered with choice of sauce or seasoning. Served in 3 or 5 counts with french fries.
- Naked Tenders
Chicken tenders grilled with choice of sauce or seasoning. Served with natural cut french fries.
- Party Size - Traditional Wings
For every 50 wings, choose two sauces, celery & carrots and bleu cheese or ranch dressing.
- Party Size - Boneless Wings
For every 50 wings, choose two sauces, celery & carrots and bleu cheese or ranch dressing.
Lunch Combos
- Traditional Wings Lunch Combo
Authentic Buffalo, New York style wings handspun in your choice of sauce or dry seasoning with fries and a drink.
- Boneless Wings Lunch Combo
Juicy all-white chicken, lightly breaded and handspun in your choice of sauce or dry seasoning with fries and a drink.
- All-American Cheeseburger Lunch Combo
Double patty, hand-smashed with sea salt, black pepper, American cheese, shredded iceberg, tomato, pickles, mustard and mayo on a challah bun. Grilled onion upon request. Make it a double-stack. Served with fries and a drink between 11:00 and 2:00.
- Buffalo Ranch Chicken Wrap Lunch Combo
Crispy or grilled chicken with choice of sauce or dry seasoning, cheddar-jack cheese blend, shredded iceberg and tomato in a flour tortilla, served with fries and a drink between 11:00 and 2:00.
- Nashville Hot Chicken Sandwich Lunch Combo
Hand-breaded chicken breast, beer-battered with Nashville hot sauce, slaw, fresno chile peppers, ranch dressing and pickles on a challah bun. Served with fries and a drink between 11:00 and 2:00.
- Southern Chicken Sandwich Lunch Combo
Hand-breaded chicken breast, beer-battered with swiss cheese, bacon aioli, slaw and pickles on a challah bun. Served with fries and a drink between 11:00 and 2:00.
- Street Tacos Lunch Combo
Mini soft flour tortillas filled with grilled chicken, parmesan garlic sauce, house-made pico de gallo, southwestern ranch and cilantro. Served with fries and a drink between 11:00 and 2:00.
- Brisket Tacos Lunch Combo
Smoked pulled brisket, grilled onions, smoky adobo, house-made pico de gallo, avocado and cojita cheese on flour tortillas. Served with fries and a drink between 11:00 and 2:00.
- Chicken Caesar Salad Lunch Combo
Grilled chicken, romaine, caesar dressing, shaved parmesan and croutons. Served with fries and a drink between 11:00 and 2:00.
Sauces & Seasonings
- Sweet BBQ
Satisfyingly sweet.
- Salt & Vinegar Seasoning
It's all in the name.
- Teriyaki
Savory and full-bodied.
- Lemon Pepper Seasoning
Citrus zest with black pepper.
- Mild
Classic wing sauce, low heat.
- Parmesan Garlic
Parmesan, roasted garlic and Italian herbs.
- Honey BBQ
Sweet and sassy.
- Blue Moon BBQ
Available for a limited time.
- Smoky Adobo
Smoky Adobo.
- Medium
Classic wing sauce, comfortably hot.
- Chipotle BBQ Seasoning
A blend of fire-roasted chipotle pepper and BBQ flavors.
- Spicy Garlic
Spicy and garlicky.
- Buffalo Seasoning
Classic heat and soothing buttery flavor.
- Asian Zing
A chile pepper, soy and ginger sauce.
- Desert Heat Seasoning
Smokey, sweet and chili pepper flavors.
- Jammin' Jalapeno
Sweet jam with a pepper kick.
- Thai Curry
Sweet chilies blended with spices, coconut and curry.
- Nashville Hot
Regional hot sauce with cayenne pepper and brown sugar.
- The Original Buffalo Sauce
The flavor that started it all. A house-made buttery blend of hot sauces and spices.
- Caribbean Jerk
Red peppers you love, island spices you crave.
- Hot BBQ
Rich BBQ with a touch of heat.
- Hot
Classic wing sauce, exhilarating heat.
- Mango Habanero
Feel the burn, savor the sweet.
- Wild
Classic wing sauce, blistering heat.
- Blazin'
Our hottest sauce, made with the unrelenting heat of the ghost pepper.
Appetizers
- Dirty Dubs Tots
Tater tots piled with smoked pulled brisket, grilled onions, hatch queso, smoky adobo, honey BBQ, pickled jalapeños, green onions, fresno chile peppers and cojita cheese
- Everything Pretzel Knots
Pretzel knots with everything bagel spice, served with New Belgium Fat Tire beer cheese and honey mustard
- Ultimate Nachos
Double-layered, house-made tortilla chips, chili, hatch queso, house-made pico de gallo, jalapeños, crema, cilantro and tomato salsa
- Chips and Salsa
Tomato, jalapeños, onion, cilantro with house-made tortilla chips.
- House Sampler
Ultimate Nachos, Beer-Battered Onion Rings, Mozzarella Sticks, Boneless Wings with choice of sauce or dry seasoning, marinara, southwest ranch and choice of bleu cheese or ranch dressing.
- Mozzarella Sticks
Mozzarella, seasoned panko breading served with marinara
- Hatch Queso
Melted white cheddar, young guns hatch chiles, house-made pico de gallo served with house-made tortilla chips. Make it wild - add a Wild sauce drizzle for no charge.
- Chili Con Queso
Chili, melted white cheddar, young guns hatch chiles, house-made pico de gallo served with house-made tortilla chips. Make it wild: Add a Wild sauce drizzle for no extra charge.
- Fried Pickles
Dill pickles, cornmeal breading served with southwestern ranch.
- French Fries
Natural-cut fries with sea salt and coarse pepper.
- Potato Wedges
Thick-cut potato wedges, sour cream-chive seasoned.
- Beer-Battered Onion Rings
Thick-cut onion rings, beer-battered and served with southwestern ranch.
- Cheddar Cheese Curds
Wisconsin white cheddar cheese curds, battered and served with southwestern ranch.
- Street Tacos
Mini soft flour tortillas filled with grilled chicken, parmesan garlic sauce, house-made pico de gallo, southwestern ranch and cilantro.
- Chicken Quesadilla
Griddled flour tortilla, shredded iceberg, grilled chicken, house-made pico de gallo, crema and cheddar-jack cheese blend.
- Buffalo Mac & Cheese
All white meat buffalo chicken with choice of mild, medium or hot buffalo sauce, cheddar-jack cheese blend and panko topping.
Burgers
- All-American Cheeseburger
Double patty, hand-smashed with sea salt, black pepper, American cheese, shredded iceberg, tomato, pickles, mustard and mayo on a challah bun. Grilled onion upon request. Make it a double-stack. Served with natural-cut french fries.
- Smoked Brisket Burger
Smoked pulled brisket, double patty, hand-smashed with American cheese, smoky adobo, honey BBQ, grilled onions, pickles, and bacon aioli on a challah bun. Served with natural cut french fries.
- Avocado Bacon Burger
Double patty, hand-smashed with bacon, pepper jack cheese, shredded iceberg, avocado, bacon aioli, house-made pico de gallo on a challah bun. Served with natural-cut french fries.
- Cheese Curd Bacon Burger
Double patty, hand-smashed with Wisconsin white cheddar cheese curds, American cheese, bacon, mayo, shredded iceberg, tomato, onion and pickles on a challah bun. Served with natural-cut french fries.
- Buffalo Bleu Burger
Double patty, hand-smashed with bleu cheese crumbles, medium buffalo sauce, shredded iceberg, tomato, onion, pickles and bleu cheese dressing on a challah bun. Served with natural-cut french fries.
- Southwestern Black Bean Burger
Black bean patty, cheddar cheese, avocado, shredded iceberg, tomato, onion, pickles and southwestern ranch dressing on a challah bun. Served with natural-cut french fries.
Sandwiches
- Smoked Brisket Sandwich
Smoked pulled brisket, grilled onions, smoky adobo, honey BBQ, slaw and pickles on a challah bun. Served with natural-cut french fries.
- Nashville Hot Chicken Sandwich
Hand-breaded chicken breast, beer-battered with Nashville hot sauce, slaw, fresno chile peppers, ranch dressing and pickles on a challah bun. Served with natural-cut french fries.
- Southern Chicken Sandwich
Hand-breaded chicken breast, beer-battered with swiss cheese, bacon aioli, slaw and pickles on a challah bun. Served with natural-cut french fries.
- Buffalo Ranch Chicken Sandwich
Hand-breaded chicken breast, medium buffalo sauce, ranch dressing, swiss cheese, shredded iceberg, tomato, onion and pickles on a challah bun. Served with natural-cut french fries.
- Grilled Chicken Club Sandwich
Grilled chicken, bacon, avocado, swiss cheese, bacon aioli, shredded iceberg and tomato on a challah bun. Served with natural-cut french fries.
- Southwest Philly Cheesesteak
Shaved sirloin, Desert Heat seasoning, hatch queso and house-made pico de gallo on a hoagie roll. Served with natural-cut french fries.
Wraps
- Brisket Tacos
Smoked pulled brisket, grilled onions, smoky adobo, house-made pico de gallo, avocado and cojita cheese on flour tortillas. Served with tortilla chips and salsa.
- Buffalo Ranch Chicken Wrap
Hand-breaded chicken tenders, medium buffalo sauce, ranch dressing, cheddar-jack cheese blend, shredded iceberg and tomato in a flour tortilla. Served with tortilla chips and salsa.
- Pepper Jack Steak Wrap
Shaved sirloin, pepper jack, shredded iceberg and house-made pico de gallo in a flour tortilla. Served with southwestern ranch and tortilla chips & salsa.
- Classic Chicken Wrap
Hand-breaded chicken tenders or grilled chicken with choice of sauce or dry seasoning, cheddar-jack cheese blend, shredded iceberg and tomato on a flour tortilla. Served with tortilla chips and salsa.
- Grilled Chicken Buffalitos
Grilled chicken, shredded iceberg, house-made pico de gallo, cheddar-jack cheese blend and crema in flour tortillas. Served with choice of sauce or dry seasoning and tortilla chips & salsa.
Salads
- Honey BBQ Chicken Salad
House greens, grilled chicken, house-made pico de gallo, bacon, cheddar-jack cheese blend and honey BBQ. Served with garlic toast.
- Chicken Caesar Salad
Grilled chicken, romaine, caesar dressing, shaved parmesan and croutons. Served with garlic toast.
- Santa Fe Salad
Grilled Chicken, Desert Heat seasoning, house-made pico de gallo, roasted corn, jalapenos, cheddar-jack cheese blend, avocado, corn tortilla strips and cilantro lime ranch dressing. Served with flour tortillas.
- Garden Chicken Salad
House greens, grilled or crispy chicken, tomato, red pepper, shaved parmesan, croutons and white wine vinaigrette. Served with garlic toast.
- Buffalo Chicken Salad
All white meat buffalo chicken with choice of mild, medium or hot buffalo sauce, house greens, tomato, onion, bleu cheese crumbles, croutons and bleu cheese dressing. Served with garlic toast.
Kids
- Traditional Wings
Kids' portion of four wings. Served with fries and milk.
- Boneless Wings
Kids' portion of four wings. Served with fries and milk.
- Hand-Breaded Tenders
Served with fries and milk.
- Mac & Cheese
Served with fries and milk.
- Cheeseburger
Served with fries and milk.
Sides & Extras
- French Fries
Natural-cut fries with sea salt and coarse pepper.
- Tater Tots
Crispy, golden brown tater tots.
- Beer-Battered Onion Rings
Thick-cut onion rings, beer-battered and served with southwestern ranch.
- Mac & Cheese
Cheesy macaroni noodles.
- Potato Wedges
Thick-cut potato wedges, sour cream-chive seasoned.
- Chips and Salsa
Tomato, jalapeños, onion, cilantro with house-made tortilla chips.
- Cheddar Cheese Curds
Wisconsin white cheddar cheese curds, battered and served with southwestern ranch.
- Slaw
Slaw.
- Side Salad
Romaine, caesar dressing, shaved parmesan and croutons. Served with garlic toast.
- Bleu Cheese
- Carrots
- Celery
- Chili
- Jalapeno Peppers
- Pico De Gallo
- Queso Sauce
- Ranch
- Salsa
- Crema
- Southwestern Ranch
Desserts
- Chocolate Fudge Cake
Chocolate fudge cake with chocolate sauce and vanilla ice cream.
- Loaded Ice Cream
Vanilla ice cream with chocolate, caramel, cinnamon-sugar and tortilla strips.
- Cheesecake Slice
New York style cheesecake with caramel sauce.
Buffalo Wild Wings Details
Service options
- Outdoor seating
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Quick bite
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
Amenities
- Bar onsite
- Restroom
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Buffalo Wild Wings Photos










Buffalo Wild Wings Location
Buffalo Wild Wings
1447 Richmond Ave, Staten Island, NY 10314, USA
Buffalo Wild Wings Reviews
beersportsbartableTVappetizershappy hourfried pickleskids' menufan
★ 5★ 4★ 3★ 2★ 1First and last visit.I was really excited to try this place for the first time, but the experience quickly went downhill. When I tried to order the cheesesteak, I was told not to because “the bread was too hard and chewy” Then I asked about the iced tea and was told we “wouldn’t like it.” That alone felt off, but we decided to stay and order something else.The biggest issue came with the kids’ meal. My 3-year-old refused to eat her chicken fingers, and I assumed she was just being picky until I tried one. They were extremely spicy way too hot for something labeled as a children’s item. Completely inappropriate for kids.To top it all off, as we were leaving, my daughter tripped in the parking lot and hit her head. My wife rushed back in to ask for a cup of ice and explained what happened. The employee behind the bar responded with “it’ll just be one minute” turned back around and continued chatting with a coworker showing zero urgency, care, or empathy.Really disappointing experience from start to finish. We won’t be coming back.
October 02 · BrandonIf i could leave 0 stars i ABSOLUTELY would, i usually do not like to leave any negative reviews for any food establishment but my family and I are absolutely disappointed.On Sunday around 9pm we arrived at this location , a party of 8. We waited about 6-7 minutes before we were officially greeted by someone, a staff member named Anna, greeted us and asked us for how many, we told her 8 and then she grabbed menus and said just give me a minute. She proceeded to head to the back of the establishment to talk to the other staff members for about 5 minutes and then came back to seat us at one of the picnic tables , I want to take this moment to state the fact that at this time the restaurant had 7 tables distributed throughout the floor with only a few people at the bar, we sat down , we looked at the menus , decided what we were going to eat and waited for about another 10-12 minutes before I had to ask “Jenna” if someone would be able to take our order. She said she would be back in a couple of minutes to take our order. We were finally able to order our food and drinks and were very patiently waiting for our order. during this time about 3 tables walked in with one of those parties being a 12 top which was being taken care of by another young lady who seemed to be the only one who cares about her job, however this party was seating right away and taken care of almost immediately, at this point it had been about 15 minutes from ordering and we had yet to recieve our drinks, when we realize the 12 top was already receiving their drinks and we still had nothing, yet we did not say anything and continue to wait, after this full party of 12 received their drinks we finally started receiving our drinks little by little. At this moment there was a table of 3 people sitting in front of us which had started receiving their appetizers and then got their wing order. I then asked my server Jenna , if our order was coming soon since I noticed at table behind us had already gotten all their food , I also said I understood we were a big party but even with that we had just barely gotten our drinks. She proceeded to say she was not the one in the kitchen making our food which I said” I know you are not but if you could please check up on that I would appreciate it “ most our food came out about 10-12 minutes later not hot but lukewarm we were still missing an order of wings and a seltzer water. We didn’t complain we proceeded to start eating , when I noticed my burger came with Pickles even after ordering it without pickles as I am allergic to them. I sent the burger back which was then when Jenna started giving us a bit of an attitude and still I reminded her we were missing our wings. She came back 5 minutes later to ask us what the wing order was. This is when I realized she had most likely forgotten to put the order of wings in. However we continued eating and didn’t receive our order until we were just about done with the rest of what we had received. At this point we were already super frustrated and just wanted to be done and get out of there. Through out our 2 hours of being in this establishment we observed as a table who had been seated got up and left due to the lack of attention from the servers on the floor. We also observed how it took an hour for a table to be bussed and cleaned. The only person who seemed to be working with dedication was the young lady who was taking care of the 12 top and some other tables as well. This place always seems to have an issue with lack of customer service and it is such a shame because the food is so good. I wish I could say I would bring my family back but that is very doubtful considering how terrible the service is. I wish who ever is in charge of this location can make corrections because it’s the only location in Staten Island. Not once was our server apologetic or concerned for our experience here. Please do better. And to add on to this terrible experience, the bathrooms were also disgusting.
June 29 · Ada RamirezI’m sitting here as I write this, Sunday afternoon during the NFL season. The place is more than half empty. The service and turnaround time is horrendous. Beers taking 15min, apps that they have for happy hour taking 20+ min and that’s after I have to remind them that we haven’t gotten them yet. Our waitress barely comes to the table and I can’t even find her on the floor most of the time. In fact most of the staff appears to be sitting at the high tops or in the kitchen. We asked to sit at an empty booth and were refused. An hour and a half and we haven’t even gotten to order entrees yet. And forget about bussing the table, we are just stacking trays and glasses, she grabs the menus but leaves all the dirty stuff. We just reminded her about another appetizer and she seemed amazed we hadn’t gotten it yet…excuse me, you’re our server. I’ve lived in numerous states and travel for work, BWW is one of my favorite football spots. This is my first time at one in Staten Island or NY, it must just be acceptable here to just not care, at all. Thank god we are just killing time before the Chiefs game at MetLife and this isn’t our normal location.
September 21 · Brett DragunCame here kinda late so they said only the bar side is opened and booths are closed. That’s fine even though we preferred booths. But later on we saw that they let other people sit at the booths that we weren’t allowed to and there was still plenty of space at the bar. Our nachos came out pretty quick but it wasn’t even warm which was disappointing. Beers were ice cold and great price late night! We waited for our wings for an extremely long time. Some customers came in after us and a lot of them ordered wings and they all got their wings and other before us. We are thinking three had to make our wings from scratch? Finally our wings arrive and it’s barely warm. Our waitress was friendly but she would also forget our refills after we asked. Wasn’t great.
September 13 · Kelly CRhonda was actually the worst server I think I’ve ever experienced. Waited 20 minutes to get drink orders taken/ even see her face, and then waited 30 minutes to get our check after we ate. She literally did not care in the slightest. I had to ask the busboy for a take home container and asked the bartender to ring me up. Rhonda was too busy talking on her phone in the bathroom and sitting at a table with other customers. It amazes me that people like this don’t get fired lmao. Food was great though!
August 05 · JulianaI rarely leave reviews, but my experience here was so bad I feel people should be warned.From the moment we walked in, the place was a mess. Tables all around us were dirty and stayed that way the entire time we were there. Even though there were plenty of empty tables and only about 5 or 6 other parties dining, we still had to wait 10–15 minutes to be seated. There were at least 5–6 servers on staff, yet no one seemed interested in actually serving customers.Once we were finally seated, we waited and waited for someone to come take our order. Eventually, we had to flag someone down just to get drinks and put our food order in. We even saw another table get up and leave because no one would come over to themthe servers were all hanging out in the back instead of working.It took nearly an hour to get our food, and when it finally arrived, it wasn’t even hot just barely warm, like it had been sitting in the kitchen the whole time. On top of that, they forgot to put in one of our entrees completely. Meanwhile, two tables that were seated after us got their drinks, appetizers, and entrees before we even got our first plate.My wife ordered the All American Burger and specifically asked for no pickles or mustard because she’s allergic. Of course, it came out with both. When we looked at the receipt, it literally said “sliced pickles,” which shows either a complete lack of attention or that they just didn’t care. We sent it back, but she ended up not eating at all because we were honestly scared they would just swap the bun or do something to her food out of spite.The lack of organization and basic customer service was unbelievable. I also couldn’t help but notice that the back of the servers’ shirts said “Wings to die for” clearly, it’s because you’ll die of starvation waiting for them to come out.It’s obvious this place needs much better management and staff training. It’s a shame because this is the only Buffalo Wild Wings in Staten Island, but after this experience, I honestly don’t plan to come back.
June 30 · JOSE JUAREZ
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Clove Juice & Frozen Yogurt Bar4.0 (4 reviews)1300 Clove Rd, USA, Staten Island, NY 10301, USA
El Tule Market5.0 (2 reviews)1172 Victory Blvd STOR, Staten Island, NY 10301, USA
Vodega Deli & Grocery4.0 (114 reviews)829 Castleton Ave, Staten Island, NY 10310, USA
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