Carvel Introduce
For generations of New Yorkers, Carvel has been synonymous with sweet treats and celebration cakes. While its standalone shops dot the city's boroughs, a unique and convenient location awaits on the 7th floor of the world-famous Macy's Herald Square. This isn't just an ice cream counter; it's a nostalgic oasis that offers a delightful break from the whirlwind of shopping. As one customer noted, it’s a "great 🎃 pumpkin cheesecake ice cream during a shopping break" with a "comfortable seating area." This Carvel location offers the classic, creamy soft serve and signature treats that have made the brand a beloved institution.
The experience here is designed for convenience without sacrificing quality. Located amidst the homeware and gift departments, it provides a well-lit, clean, and "tidy" space to sit down and enjoy your dessert. The menu features the brand's iconic offerings, including "The Original Soft Serve™," as well as "Sundae Dashers®" and "Carvelanche®." Customers can also enjoy seasonal and limited-time treats, like the popular pumpkin and s'mores-themed items that provide a special reason to visit.
While the location is a definite highlight, some visitors have mentioned that finding it can be a bit tricky, noting it is "difficult to find" and involves a "confusing series of interactions with staff." However, the reward of a classic Carvel treat is often seen as being well worth the effort. The atmosphere is consistently described as "Casual," making it a perfect spot for families and shoppers who want a quick and easy treat without any pretense. The shop is also noted for being "Good for kids," making it a great place to reward little ones after a long day of shopping.
Carvel is conveniently located on the 7th floor of Macy's Herald Square at 151 W 34th St., New York, NY 10001. This placement in one of the most famous department stores in the world makes it a central and easily accessible destination. The store is just a short walk from major transportation hubs like Penn Station, and is served by numerous subway lines, making it convenient for both locals and tourists.
The location offers a "Wheelchair accessible entrance," ensuring that all visitors to Macy's can easily access the sweet treats on the 7th floor.
Onsite Services: Enjoy a cone or a Sundae Dasher at the comfortable seating area provided within the store.
Takeout: All items are available for takeout, perfect for a quick snack on the go or to enjoy elsewhere in the store or city.
Delivery: For those who crave Carvel but can't make it to the store, the location offers delivery service to bring your favorite ice cream straight to your home or office.
Ice Cream Cakes: As a full-fledged Carvel ice cream shop, this location sells a variety of classic "Celebration Cakes," including seasonal and special occasion cakes like "Pumpkin Cake" and the "3PD Fall Seasonal Round Cake."
Classic Soft Serve: Carvel's famous soft serve is the star of the show. Made fresh on-site, it's the perfect treat for a warm day or a sweet craving.
Limited-Time Offerings: The shop frequently features special seasonal flavors and treats, like "Toasted Marshmallow Soft Serve" and "S'mores Scooped" ice cream, which are always a popular draw.
Full Menu of Treats: The menu goes beyond cones, with an array of treats including "Sundae Dashers®" layered with sauces and toppings, creamy "Shakes," and the blend-in "Carvelanche®."
Family-Friendly and Casual Atmosphere: The location is welcoming and casual, making it an excellent stop for families with kids who need a fun and easy treat during a shopping trip.
Convenient Payments: The shop accepts a variety of payment methods, including "Credit cards" and "Debit cards," for a quick and seamless transaction.
Address: 151W W 34th St. 7th floor, New York, NY 10001
Phone: (800) 775-7029
Carvel at Macy's Herald Square is more than just a place to get ice cream; it's a convenient and enjoyable part of the New York City shopping experience. What makes it worth choosing is its ability to offer a taste of classic American nostalgia in a modern and bustling setting. The quality and freshness of the products are consistently praised, with customers noting the deliciousness of their specific orders.
While the high-traffic location can sometimes lead to navigational challenges, the payoff is a satisfying treat that can instantly brighten your day. It’s an ideal spot for a planned "quick visit" or a spontaneous reward. The combination of its central location, classic offerings, and family-friendly atmosphere makes it a reliable choice for anyone in Midtown looking for a sweet escape. Whether you're craving a simple soft serve cone or a more elaborate Sundae Dasher, this Carvel location is a perfect option.
Carvel Food & drink
Limited Time
- Toasted Marshmallow Soft Serve
Dive into the sweetness of caramelized toasted marshmallow with our original soft serve.
- S'mores Scooped
Toasted marshmallow ice cream brings the campfire flavor with graham cracker and ribbons of fudge in every creamy bite —your favorite s’mores combo, scooped to perfection.?
- S'mores Sundae Dasher®
Creamy toasted marshmallow soft serve layered with crunchy graham cracker crumbles and rich ribbons of fudge. Finished with whipped cream and a fudge drizzled – need we say s’more??
- Reese’s Toasted Marshmallow Sundae Dasher®
Layers of creamy toasted marshmallow soft serve swirled with REESE’S® peanut butter sauce and chunks of peanut butter cups. Topped with fluffy whipped cream and a final drizzle of rich, peanut buttery goodness. It’s the ultimate campfire treat in a cup ?
- Toasted Marshmallow Flying Saucer
Creamy toasted marshmallow soft serve tucked between two rich chocolatey wafers for a twist on your favorite campfire treat. ?
- Toasted Marshmallow Pop
This pop’s got it all—creamy toasted marshmallow ice cream with a snap of our iconic Brown bonnet hard shell. It’s a crackly, melty, toasty treat on a stick.?
- S’mores Shake
ONLINE ONLY! Toasted marshmallow ice cream, hand-spun with rich fudge and graham cracker topping.
- S’mores Sundae
ONLINE ONLY! Enjoy the sweetness of caramelized toasted marshmallow ice cream topped with graham cracker and rich fudge. ?
Celebration Cakes
- Pumpkin Cake $0.00
Layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 8-10 people. No substitutions, alterations, or additions. For a more customized cake, please call or visit this location
- 3PD Fall Seasonal Round Cake $17.99
Carvel Ice Cream & Treats
- The Original Soft Serve™
The Original Soft Serve that started it all. Available in a variety of classic and seasonal flavors.
- Sundae
Your choice of soft serve ice cream, one topping, whipped cream and a cherry.
- Shakes
Hand-spun shakes made with our signature soft serve ice cream.
- Sundae Dasher®
Made with soft serve ice cream and layers of sweet sauces and toppings.
- Carvelanche®
Our signature vanilla soft serve ice cream with your choice of mix ins, best enjoyed with a spoon.
Carvel Details
Service options
- Delivery
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Table service
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Carvel Photos










Carvel Location
Carvel
151W W 34th St. 7th floor, New York, NY 10001, USA
Carvel Reviews
sundaepricedeliverypretzeloreovanillacone
★ 5★ 4★ 3★ 2★ 1Great 🎃 pumpkin cheesecake ice cream during a shopping break. The service was good and the seating area was comfortable.
August 31 · M OGreat ice cream, but difficult to find, and had a confusing series of interactions with staff. Might not be worth it if you just want ice cream, but great for if you happen to be wandering through Macy's.
April 23 · Joshua WhitfieldNot bad not great. It’s 7th floor in Macy’s. The woman who worked there was nice and pleasant and quick. But I’m used to the hot fudge sundaes at Clinton street baking company. Where they pour the fudge in the cup first. Then the ice cream, then more hot fudge. The lid also didn’t fit. So I lost a bunch of the hot fudge see pic :-(. Ice cream was good. Soft serve.
September 10 · debbiGreat spot to stop for the kids to have soft serve ice cream after a long day of shopping in Macys.
March 21 · C. W.This place sucks, ordered delivery and they closed before my order arrived.
July 12 · Hero
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