Chipotle Mexican Grill Introduce
In the fast-paced environment of New York City, a reliable and quick meal is often a necessity. Chipotle Mexican Grill has long established itself as a go-to option for those seeking customizable, fast-casual fare, and its location at 2843 Broadway is a familiar sight to many in the Upper West Side community, particularly those affiliated with Columbia University. The brand is well-known for its build-your-own approach, allowing customers to craft their perfect meal from a wide array of ingredients. This model appeals to a broad audience, from students on the go to local residents looking for a simple, satisfying meal without a long wait. The menu is centered around core items like burritos, bowls, salads, and tacos, which are then filled with your choice of protein—from grilled chicken and steak to vegetarian options like sofritas—and a variety of rice, beans, salsas, and toppings. This consistent format is a major part of the restaurant's appeal, offering a predictable experience in a city full of constant change.
The experience at any fast-casual chain can be heavily influenced by the specific location, and this Chipotle on Broadway is no exception. Its prime spot on a bustling street means it sees a high volume of customers, particularly during peak lunch and dinner hours. This constant flow of traffic can sometimes impact the in-store experience. The brand’s commitment to providing a quick and efficient service is generally the goal, and many patrons rely on this speed for a convenient meal. The customizable nature of the food means that every order is a unique creation, catering to individual preferences and dietary needs, including options for various lifestyle diets such as Keto, Paleo, and Vegan. The transparency of the ordering process, where you can see your meal being assembled right in front of you, is a key feature that has built customer trust and loyalty over the years. This method gives patrons a sense of control over their meal, ensuring they get exactly what they want. While the overall brand promises a certain standard, the reality of a busy New York City location can present unique challenges, and customer experiences can vary widely. Patrons often share their feedback on the cleanliness, availability of ingredients, and the speed of the service, all of which contribute to the overall impression of the establishment.
The restaurant’s place in the neighborhood is significant. It serves as a convenient and familiar food source for a large student population and local community members who are accustomed to the Chipotle brand. The casual atmosphere is designed for quick in-and-out visits, but it also provides a space for a brief sit-down meal. The menu, with its variety of bowls, burritos, and other customizable entrees, is designed to be accessible and appealing to many. However, a customer’s experience can be contingent on factors like staffing levels and the overall maintenance of the location. These aspects are critical for a restaurant that prides itself on delivering a consistent product. The high foot traffic in the area contributes to a dynamic and often hectic environment, which staff must navigate to maintain quality and service. For residents and students who frequent the area, this Chipotle has become a part of their daily routine, a place they visit when they need a quick, no-frills meal. The convenience of its location and the familiarity of its menu are the primary reasons people continue to choose it, even when other dining options are available.
Location and Accessibility
Chipotle Mexican Grill is located at 2843 Broadway, New York, NY 10025. This address puts it in a prominent position on the Upper West Side, a bustling residential and commercial area. The location is easily accessible via public transportation, with the 1 train stop at 110th Street directly across the street, making it a convenient destination for anyone traveling on the West Side. Its proximity to Columbia University also makes it a popular spot for students and faculty. The street-level storefront is easy to spot, and its central placement on Broadway ensures high visibility and foot traffic. For those in the neighborhood, it's a simple walk-in destination, offering a quick and efficient way to grab a meal without a long commute.
Services Offered
- Takeout: Customers can place orders in-store for a quick grab-and-go meal.
- Online Ordering and Pick-up: The restaurant offers online ordering through its website and mobile app, allowing customers to place their order ahead of time for a faster in-store pick-up experience.
- Delivery: Delivery services are available through various third-party apps, providing a convenient option for those who prefer to have their food brought to them.
Features and Highlights
- Customizable Menu: A key feature is the highly customizable menu, which allows customers to build their own burritos, bowls, tacos, and salads with a wide range of proteins, vegetables, and toppings.
- Diverse Diet Options: The menu includes options that cater to various dietary preferences, such as plant-based sofritas, as well as bowls designed for Keto, Paleo, and high-protein diets.
- Consistent Brand Experience: For many, the appeal lies in the familiarity and predictability of the Chipotle brand, offering a known product in a fast-casual setting.
- Central Location: The restaurant's prime spot on Broadway and its proximity to major transit lines make it incredibly convenient for a quick meal.
Contact Information
Address: 2843 Broadway, New York, NY 10025
Phone: (212) 222-1712
What is worth choosing?
Choosing to visit Chipotle at 2843 Broadway is often about convenience and a desire for a familiar, customizable meal. The brand's model is designed for speed and consistency, making it an excellent option for a quick lunch break or a no-fuss dinner. The ability to choose every single ingredient in your meal is a major benefit, especially for those with specific tastes or dietary restrictions. Whether you're a vegetarian looking for a satisfying sofritas bowl, or you're following a high-protein diet and want a hearty steak burrito, the menu can be tailored to your needs. This level of customization is a significant draw in a city where dining options can be overwhelming. The location itself is also a key factor. Situated directly on Broadway, with a subway stop right across the street, it's a highly accessible and easy-to-find spot, which is a major plus in New York. However, it is also important for customers to manage their expectations regarding the in-store experience, as reviews have noted potential issues with staffing, cleanliness, and the availability of certain items during busy times. These factors can sometimes impact the overall quality of a visit. For those who prioritize speed, customization, and convenience, and are comfortable with the realities of a high-volume, fast-casual establishment, this Chipotle location remains a practical choice. Its consistent menu and strategic location make it a reliable spot for a quick and satisfying meal, providing a predictable solution to the age-old New York question of "What's for lunch?"
Chipotle Mexican Grill Photos










Chipotle Mexican Grill Location
Chipotle Mexican Grill Reviews
Not much to say… understaffed or they just don’t care. These photos were taken at 4PM, out of almost all meats indefinitely, “not available” when I ask someone behind the counter. Glass and counter top neglected and gross. And only one person behind the counter fulfilling orders… the line was backed up to the door. I live a block from here and have been coming every so often for the last 4 years. I always leave disappointed.
November 15 · FarisUnfortunately, the experience was disappointing. The food wasn’t good, the air conditioning wasn’t working, and the staff seemed understandably miserable working in 90-degree heat is no joke. On top of that, the fountain drinks were out of order. If I could give it 0 out of 5 stars, I would.
July 25 · LeriHonestly I never write reviews on stuff but I had to on this so as a person who hasn’t been to a chipotle in years (due to not being a fan) I decided to go to this one. Atmosphere was alright service was good even though one of the people gave me the wrong change but that’s okay because people make mistakes she was nice enough to fix the problem. My big headache was not the chicken or steak it was the white rice I definitely know what undercooked rice tastes like and this was it. I was very disappointed with how it was made unfortunately I could not go back to complain about it, but yeah this is the last time I will buy something from chipotle.
May 23 · Shadae Manninghorrible service food was subpar and equipment is broken where they cant cook everything on there menu. They let trainees give customers half scoops of meat and tell them if they want extra they need to pay for a full scoop. Not worth it chick filet better workers arent educated that shows poor leadership
July 04 · victor ortizThis is a nice clean place with great air conditioning for a hot day. We had one steak bowl and one carnitas bowl. They tasted fresh and hot. The quakamole is good, but $2.45 extra for each meal. Both the steak and pork were tender and perfectly cooked. The staff were all very friendly too.
August 15 · Ray P
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