Chipotle Mexican Grill Introduce
Chipotle Mexican Grill, located right in the heart of Yorktown Heights, NY, is a well-known name in the fast-casual dining sector, offering a modern, customizable approach to traditional Mexican-inspired cuisine. This location on Crompond Road serves the greater Westchester County community as a versatile food service provider, defined by its service types: a dedicated Mexican restaurant, a professional Caterer, and a dynamic Fast food restaurant. The experience here revolves around the "Food with Integrity" philosophy, allowing New York users to craft highly personalized meals from a focused menu of fresh ingredients.
The core of the menu is built around customizable entrees. Diners can choose to Build Your Own Burrito, Build Your Own Burrito Bowl, Build Your Own Tacos, or even Build Your Own Quesadilla, ensuring every meal meets their exact specifications. Beyond the classic customization line, the restaurant is also highly popular for its curated Lifestyle Bowl selection, which addresses contemporary dietary trends, featuring options like the Keto Salad Bowl, High Protein Bowl, and the Plant Powered Bowl. This flexibility makes it a favored spot for Lunch, Dinner, and Solo dining, and it naturally draws a crowd including local College students and various Groups.
It is important for local patrons to note that while the corporate philosophy emphasizes fresh preparation and Fast service, customer reviews specifically for the 3180 Crompond Road location have raised significant and highly critical concerns regarding the maintenance of cleanliness within the dining area and service line. Reviews describe the overall experience as "disgusting," with observations of uncleaned tables, sticky residue, and general unsanitary conditions. Customers have noted that while the pace is quick, the rush appears to sometimes compromise the crucial step of keeping service stations and dining spaces clean. Prospective patrons are advised to consider these reports and perhaps utilize the highly efficient digital ordering and pickup services, which may bypass the in-store environment.
Location and Accessibility
The Yorktown Heights Chipotle is strategically situated at 3180 Crompond Rd, offering easy access for Westchester residents traveling along major local routes, including its proximity to the Taconic State Parkway. The facility is designed for maximum convenience and inclusion, providing a full suite of accessibility features and ample parking.
- Designated Accessibility: The premises feature a Wheelchair accessible entrance, a dedicated Wheelchair accessible parking lot, and ensure comfort for all patrons with Wheelchair accessible seating and a well-maintained Wheelchair accessible restroom.
- Parking: Customers will find both a convenient Free parking lot and access to Free street parking, making a quick stop or a longer meal simple and stress-free.
- Modern Design: This location reportedly features a contemporary design format that utilizes new materials like wood tile flooring and an elevated art wall, intended to give the space a visually rich and fresh atmosphere, though, as noted, the actual day-to-day cleanliness has been a point of critical local feedback.
Services Offered
Chipotle in Yorktown Heights provides multiple channels for ordering and receiving food, making it highly adaptable to a wide array of customer needs, from a quick meal to large-scale event hosting.
- Dining Options: Patrons are welcome to enjoy a casual Dine-in meal, utilize the pleasant Outdoor seating when weather permits, or grab their order via Takeout.
- Delivery: Efficient Delivery services are available, a popular choice for local residents and businesses.
- Digital Convenience: A key feature of this location is the Chipotlane, a drive-thru pick-up lane that allows customers to quickly retrieve digital orders without ever leaving their vehicle, maximizing convenience for time-constrained New Yorkers.
- Catering Services: The restaurant acts as a full-service Caterer for large events, offering both 'Burritos by the Box' for small gatherings (minimum 6 people) and 'Build Your Own' spreads for larger groups (minimum 10 people), which include everything needed for guests to assemble their own customized bowls or tacos.
- Family Services: The restaurant is considered Good for kids and provides both a dedicated Kids' menu (featuring options like the Kid's Quesadilla) and available High chairs for younger children.
- Payment Methods: Transactions are quick and easy with acceptance of Credit cards, Debit cards, and modern NFC mobile payments.
Features / Highlights
Chipotle is renowned for its commitment to fresh, simple ingredients and its accommodating approach to diverse diets, which are significant highlights for the health-conscious New York customer base.
- Customization Focus: The entire menu is centered on the ability to customize every meal—whether a Salad, Tacos, or Burrito Bowl—with a wide variety of proteins, rice, beans, toppings, and four distinct salsas, including Fresh Tomato Salsa and the hotter Tomatillo-Red Chili Salsa.
- Dietary Accommodations: The restaurant excels in catering to specific diets, with clear Vegetarian options, dedicated Vegan options (like Sofritas, a plant-based protein), and pre-designed health-focused items in the Lifestyle Bowl series, such as the Keto Salad Bowl.
- Beverage Variety: The drink selection goes beyond standard sodas, offering refreshing choices like Organic Watermelon Limeade, Organic Mandarin Agua Fresca, and unique bottled options such as Mexican Coca-Cola and Topo Chico Mineral Water.
- Sides and Dips: No order is complete without the signature sides, including fresh, hand-mashed Guacamole, creamy Queso Blanco, and their famous crispy Chips, which can be ordered in various size combinations.
- Ambiance: The atmosphere is consistently described as Casual and Trendy, providing a comfortable and modern backdrop for a quick or lingering meal, making it a desirable stop for a Quick bite or social gathering.
Contact Information
For general inquiries, to place an order, or to discuss catering needs, please use the following contact details:
Address: 3180 Crompond Rd, Yorktown Heights, NY 10598Phone: (914) 352-9005Mobile Phone: +1 914-352-9005
What is Worth Choosing
Chipotle Mexican Grill in Yorktown Heights is a compelling choice for the New York user looking for speed, control over ingredients, and highly specific dietary accommodation. It is worth choosing for the unmatched customization offered; the ability to truly Build Your Own meal ensures the final product is exactly what you want, whether you are trying to stick to a Balanced Macros Bowl or simply satisfying a craving for Comfort food. The brand's commitment to transparent ingredients is a major draw for health-conscious patrons.
However, the critical local customer feedback regarding cleanliness necessitates a considered approach. For users prioritizing a quick, fresh meal who are not planning to dine in, the digital-exclusive services—especially the Chipotlane—make this location an exceptionally convenient choice. By placing your order ahead via the app and driving through the dedicated lane for pickup, you can capitalize on the Fast service and ingredient quality while minimizing any exposure to the reported in-store maintenance issues. Furthermore, for hosting events, the 'Build Your Own' Catering spread is an excellent, flexible, and crowd-pleasing option that accommodates numerous dietary restrictions, solidifying the location's value as a top local Caterer in Westchester County.
Chipotle Mexican Grill Food & drink
Burrito
- Build Your Own Burrito
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Burrito Bowl
- Build Your Own Burrito Bowl
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Lifestyle Bowl
- Balanced Macros Bowl
Light Rice, Black Beans, Chicken, Fajita Veggies, Fresh Tomato Salsa, Guacamole, and Extra Romaine Lettuce. Digital order only.
- Wholesome Bowl
Digital Order Only. Salad Blend, Chicken, Fajita Veggies, Fresh Tomato Salsa, and Guac. The Wholesome Bowl is Paleo, Whole30®, Grain Free, Gluten Free, and Keto. Digital order only.
- Wholesome Bowl with Carnitas
Salad Blend, Carnitas, Fajita Veggies, Fresh Tomato Salsa, and Guacamole. Digital order only.
- Keto Salad Bowl
Salad Blend, Chicken, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Cheese. It's Keto, Grain Free, and Gluten Free so you can make it work for you every time. Digital order only.
- High Protein Bowl
White Rice, Black Beans, Double Chicken, Red Chili Salsa, Cheese, and Shredded Romaine Lettuce. Digital order only.
- Veggie Full Bowl
White Rice, Black Beans, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Plant Powered Bowl
Salad Blend, White Rice, Sofritas, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Go Half Veggie Bowl
½ Chicken, ½ Sofritas, Lettuce White Rice, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Sour Cream. Digital order only.
Quesadilla
- Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Salad
- Build Your Own Salad
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigre...
Tacos
- Build Your Own Tacos
Your choice of 3 or 1 freshly grilled meat, sofritas, or guacamole, and up to five toppings served in a soft or hard-shell tortilla.
Kid's Meal
- Build Your Own Kid's Meal
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
- Kid's Quesadilla
With a side of rice and beans. Includes fruit or kid's chips and organic juice or milk.
Chips & Sides
- Chips
- Chips & Guacamole
- Large Chips
- Large Chips & Large Guacamole
- Chips & Fresh Tomato Salsa
- Chips & Tomatillo-Red Chili Salsa
- Chips & Tomatillo-Green Chili Salsa
- Chips & Roasted Chili-Corn Salsa
- Chips & Queso Blanco
- Large Chips & Large Queso Blanco
- Side of Adobo Ranch
- Side of Guacamole
- Large Side of Guacamole
- Side of Queso Blanco
- Large Side of Queso Blanco
- Tortilla on the Side
Drinks
- Organic Watermelon Limeade
Seasonal Flavor
- Organic Lemonade
- Organic Mandarin Agua Fresca
- Organic Berry Agua Fresca
- Fountain Drink
Soda and Iced Tea
- Mexican Coca-Cola
- Mexican Sprite
- Topo Chico Mineral Water
- Coke Zero
- Poppi Strawberry Lemon
- Poppi Orange
- Grapefruit Izze
- Blackberry Izze
- Tractor Organic Lemonade
- Apple Juice
- Open Water Still
Chipotle Mexican Grill Details
Service options
- Outdoor seating
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Comfort food
- Healthy options
- Quick bite
- Vegan options
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Seating
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Chipotle Mexican Grill Photos










Chipotle Mexican Grill Location
Chipotle Mexican Grill
3180 Crompond Rd, Yorktown Heights, NY 10598, USA
Chipotle Mexican Grill Reviews
burritobowldiningwaste of foodmouthpangloveshealthpatiocleaning
★ 5★ 4★ 3★ 2★ 1Absolutely Disgusting Experience at Chipotle — This Location Should Be Shut Down for CleaningIf I could give this Chipotle zero stars, I would.From the moment I stepped inside, it was clear that cleanliness was not a priority. Dirty metal trays with stuck-on food scraps sat exposed and unwashed, a health hazard waiting to happen. The drink station was a mess, littered with scattered straws and trash, and not a single employee seemed to care. One of the condiment containers was filled with water.The seating area was just as bad. Outdoor tables were covered in old food, greasy smears, and crumpled napkins. Indoors, booths were filthy with crumbs and greasy residue. Every surface I looked at—from the tabletops to the chairs—was caked in grime, dried rice, or sticky residue. It felt like the entire dining area had been neglected for hours, if not days. There was even dog food on one of the tables.This wasn’t just laziness, it was straight-up negligence. It is shocking that a national chain would allow a location to operate in this condition. It’s unsanitary, unappetizing, and unacceptable. If this is how the public-facing areas look, I can only imagine what’s going on in the kitchen.Avoid this Chipotle unless you're fine with eating in filth.Literally the only reason I proceeded with my order is the crime of a long road trip and this was literally the only store open still serving food.I think people would rather wait longer for their orders than have them rushed to the point you don’t even have time to clean your station. There’s always time to clean in between and customer pressure shouldn’t be the cause of skipping cleaning up. People need to wait because it’s healthier for all of us.
July 19 · Lydia Noblesi have been going to this chipotle for a little bit and everytime my burrito has been horribly wrapped. This time was the worst. The guy gave up mid wrap and just put it in an extra layer of foil. I went home opened it and had this on my plate.
October 15 · Jumbo ConsonVery disappointed at this chipotle. It is brand new and should be in tip top shape but it was not. The place was filthy from the kitchen to the seating area. The table behind the line where the employees were assembling the food were littered with food debris. I witnessed an employee moving a bowl down the line and knock the food debris back in the hotel pans along the way. It was disgusting. This needs to stop immediately otherwise it’s just matter of time that they get their customers sick. It was 2pm and it wasn’t that busy. Even in the lunch rush it won’t take them that long to wipe clean the work stations and clean as they go. As a customer, I rather wait a little longer to see a clean servery. If the health department inspector walked in, I’m sure they will receive a failing grade. The chips were not cooked properly and were leathery. I switched to anther bag but was the same so I gave up. I saw anther table switch the chips as well, but it did not give the employees a clue to check and see if the rest of the chips were ok. The dining room was absolutely filthy. Every table was dirty. Trust me, I wasn’t exaggerating because I tried to find a clean table for my family but gave up. Food debris was everywhere. One table leg was even smeared/covered with beans or melted cheese. Very disappointed and scary dining experience.
October 02 · Michael YangThis is the worst Chipotle you can ever go to. The food is disgusting and the price is so much. The workers don't even speak English and doesn't understand anything. The staff is not nice at all and very rude. The mobile ordering is terrible. The location is so dirty would not recommend going here at all.
October 12 · Angela CutieThis has got to be one of the worst Chipotle’s I’ve ever experienced. The staff is awful. They have no concern about getting the food out. The worst thing is that they sit and chuckle at you after you realize you can’t order a quesadilla by walking up to the counter. You have to download the app and order it because it’s made in another part of the kitchen. They thought it was hysterical that I didn’t understand what was going on until I actually talked myself through it because they didn’t bother to explain anything other than to tell me that it was made in a different part of the kitchen so I couldn’t order it at the counter. And then they have the audacity to ask for a tip on the app! Hell no!
September 11 · Charlotte Pennella
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