Cuppa Tea Flushing: Signature HK Milk Tea and Authentic Hong Kong Snacks in NYC

Cuppa Tea 廣芳園 Introduce

Cuppa Tea 廣芳園 is a popular and trendy destination nestled in the vibrant heart of Flushing, Queens, that has rapidly become a go-to spot for New Yorkers craving authentic Hong Kong-style beverages and comforting snacks. Known primarily as a premier bubble tea store and coffee shop, Cuppa Tea distinguishes itself from the myriad of boba places by specializing in the rich, bold, and distinct flavor profile of Hong Kong Milk Tea. With a global footprint of over 800 locations worldwide, the Flushing establishment, which opened in July 2021, serves as a crucial outpost in the US for introducing this specific, traditional tea culture to a broader public.

The core identity of Cuppa Tea is centered on its commitment to quality tea preparation. The establishment prides itself on brewing all teas using top-quality tea leaves and employing the traditional "tea pulling" technique. This meticulous process is said to take over an hour just to make one pot of tea, resulting in a brew that is exceptionally strong, aromatic, and silky smooth. This dedication to craft is what gives the signature HK-style milk tea its unique, highly-caffeinated punch that enthusiasts rave about.

More than just a beverage spot, Cuppa Tea offers a concise but highly authentic selection of Hong Kong eats. Patrons are drawn to the location not only for their famous milk tea but also for classic HK snacks like the Pineapple Butter Bun and Egg Waffles, making it a perfect spot for lunch, a mid-day snack, or dessert. The atmosphere is described as casual, cozy, and trendy, creating a welcoming and safe space for a diverse crowd, including college students, families, and the LGBTQ+ community. As a business that identifies as women-owned, Cuppa Tea contributes to the dynamic small-business landscape of Flushing.

Location and Accessibility

Cuppa Tea 廣芳園 is strategically located within a major complex in Flushing, New York, ensuring high visibility and easy access for local commuters and visitors to Queens.

The address is:

37-12 Prince St Ph 1c, Flushing, NY 11354, USA

The location is a key benefit for customers, particularly those visiting the area. The restaurant offers multiple accessibility features, including a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom and seating, ensuring comfort for all patrons. For drivers, both on-site parking and a paid parking lot are available, which is a major convenience in this bustling Queens neighborhood. The shop’s presence within a complex makes it a natural gathering spot for various demographics, from local college students to families.

Services Offered

Cuppa Tea provides several convenient service options to accommodate the fast-paced life of a New Yorker:

Dine-in Service: Enjoy your tea and snacks in a casual and cozy atmosphere.
Takeout: Quick service for customers on the go.
Delivery: Convenient ordering is available for delivery to surrounding areas.
No-Contact Delivery: An option provided for maximum safety and convenience.
Onsite Services: General counter and table service is offered.
Dining Options: Available for Lunch and Dessert.
Payments: Accepts Credit Cards, Debit Cards, and NFC mobile payments.
Amenities: Restrooms are available for customer use.
Inclusivity: Identified as Family-Friendly, LGBTQ+ friendly, and a Transgender safespace.

Features / Highlights

The standout features that attract a consistent stream of customers to Cuppa Tea include:

Signature HK Milk Tea: Highly acclaimed for its strong, bold, and silky smooth flavor, crafted through a traditional, hour-long tea-pulling technique using real tea leaves.
Great Tea Selection: The variety extends beyond milk tea to include robust black teas, fruit teas, and various milk foam options.
Authentic Hong Kong Snacks: Offers classic, beloved HK treats such as the Pineapple Butter Bun and a range of Egg Waffles.
Casual and Trendy Atmosphere: The shop maintains a modern, cozy, and inviting environment, making it a great place to hang out.
Commitment to Quality: Teas are brewed with premium tea leaves, resulting in a rich, aromatic flavor.
Diverse Offerings: The menu includes not just tea but also coffee, comfort food, small plates, and vegetarian options.
Women-Owned Business: The establishment proudly identifies as a women-owned enterprise.

Contact Information

For inquiries, orders, or service requests, please use the following contact details:

Address: 37-12 Prince St Ph 1c, Flushing, NY 11354, USA

Phone: (212) 380-3333

What is Worth Choosing

When visiting Cuppa Tea in Flushing, the clear, non-negotiable choice for any first-timer or dedicated tea enthusiast is the Signature HK Milk Tea. This drink, whether ordered hot or cold, is the star of the menu and the reason the shop has garnered such a dedicated following. It is celebrated for its powerful, concentrated tea flavor, a result of the meticulous brewing process that elevates it far beyond standard milk tea offerings. For those who want the full, authentic experience, this beverage, sometimes served in a cute retro glass bottle, is the perfect representation of Hong Kong’s rich tea tradition.

Beyond the signature drink, the 'Classic HK Snacks' section offers essential pairings that define the Hong Kong cafe experience:

Pineapple Butter Bun ($3.55): This must-try snack features a soft, fluffy bun topped with a sweet, crumbly crust, typically served with a generous, cold slice of butter inserted in the center. It’s a classic for a reason and highly praised by local foodies for its delightful sweet and savory contrast.
Classic Egg Waffle ($6.25): Known for its unique bubble shape, the egg waffle boasts a golden, crispy exterior and a soft, airy interior, offering a delightful texture. Variations like the Matcha Egg Waffle or Chocolate Egg Waffle offer a fun twist on the traditional treat.
Curry Fish Ball ($6.75): These tender fish balls are simmered in a rich, aromatic curry sauce, making for a perfect savory small plate or comfort food option.

For those seeking a refreshing alternative to milk tea, the Fruit Tea selection is expansive. The Large Mango Passion Fruit Jelly Iced Tea and the various fresh-fruit-based iced teas are excellent choices for a light and tangy summer beverage. The Fresh Lemon Iced Tea is also a popular pick, balancing sweet tea with freshly squeezed lemon for a wonderfully refreshing drink. Additionally, the Cold Fresh Taro Pearl Fresh Milk offers a rich, creamy, and satisfying choice from the Cuppa Milk Tea category for those who enjoy taro flavor.

Despite some reported customer service and quality control inconsistencies in recent reviews, the foundational product—the signature Hong Kong-style milk tea and its accompanying classic snacks—remains a powerful draw. For a true taste of Hong Kong cafe culture in Flushing, Cuppa Tea 廣芳園 offers a menu of handcrafted drinks and snacks that are simply worth trying for their authentic flavor and premium tea selection.

Cuppa Tea 廣芳園 Food & drink

Milk Foam
Milk Foam Oolong Tea $5.50
Regular size available only.
Milk Foam Black Tea $5.50
Regular size available only.
Milk Foam Matcha Tea $6.00
Regular size available only.

Hk Drink
Cold Fresh Banana Milk $5.75
Warm Coconut Red Bean Milk $6.50
Warm Matcha Red Bean Milk $6.50
Cold Southern Aroma Coffee $5.75
Hot Fresh Banana Milk $5.00
Hot Southern Aroma Coffee $5.00

Fruit Tea
Large Supper Fruit Iced Tea $7.95
Orange Iced Tea $6.75
Large Mango Passion Fruit Jelly Iced Tea $7.25
Grapefruit Iced Tea $6.75
Kiwi Iced Tea $6.75
Large Pineapple Fruit Jelly Iced Tea $7.00

Classic Hk Snacks
Pineapple Butter Bun $3.55
No-Bake. Please bake at 375 F for 3-5 minutes then add butter.
Classic Egg Waffle $6.25
Matcha Egg Waffle $6.00
Curry Fish Ball $6.75
Chocolate Egg Waffle $6.00

Lemonade
Ocean Blue Sparkling Lemonade $6.00
Passion Fruit Lemonade $6.25
Fresh Lemon Iced Tea $5.75
Cranberry Yakult Lemonade $6.50
Hot Lemon Tea $4.50

Cuppa Milk Tea
Hot Amber Pearl Milk Tea $5.25
Hot Red Bean Pear Milk Tea $5.75
Hot Signature Milk Tea $7.80
Cold Red Bean Pear Milk Tea $6.75
Cold Sweet Velvet Milk $7.80
No sugar level can be adjusted.
Hot Caramel Pearl Milk Tea $7.50
Cold Fresh Taro Pearl Fresh Milk $7.00
Cold Signature Milk Tea $7.80
No sugar level can be adjusted.
Hot Sweet Velvet Milk $7.80
Hot Coffee Milk Tea $7.80
Cold Fresh Taro Pearl Milk Tea $6.75
Cold Amber Pearl Milk Tea $6.25
Cold Caramel Pearl Milk Tea $8.50
Cold Coffee Milk Tea $7.80
No sugar level can be adjusted.

Cuppa Tea 廣芳園 Details

From the business
Identifies as women-owned

Service options
No-contact delivery
Delivery
Onsite services
Takeout
Dine-in

Highlights
Great tea selection

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings
Coffee
Comfort food
Small plates
Vegetarian options

Dining options
Lunch
Dessert
Table service

Amenities
Restroom

Atmosphere
Casual
Cozy
Trendy

Crowd
College students
Family-friendly
LGBTQ+ friendly
Transgender safespace

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

Parking
On-site parking
Paid parking lot
Parking

Cuppa Tea 廣芳園 Photos

Cuppa Tea 廣芳園 Location

Cuppa Tea 廣芳園

New York Queens County Flushing Prince Street

37-12 Prince St Ph 1c, Flushing, NY 11354, USA

Cuppa Tea 廣芳園 Reviews

An average rating of ★3.2 from 263 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I usually come here to buy HK style milk tea whenever at Tanagram mall, but lately the service has been neglectful. More importantly, the boba is decreasing in quality and is not being cooked enough. This is my third time ordering and the pearls are hard to bite. It's disappointing as I love the tea from this place but don't think I'll order again.Please fix the tapioca pearls and service!
April 03 · Yuki N
I’ve been a loyal customer for years, but after my last three visits, I’m officially done with this place.I waited over 30 minutes for a simple egg waffle. During that time, a man—possibly the manager or owner—was loudly yelling at both me and the staff, only making an already chaotic situation worse. He demanded payment in an extremely rude and aggressive way, telling me to “give him the money”. I came here to buy food, not feel like I was being robbed.Right after placing my order, my number was called—only to be told it wasn’t ready. When I asked, he said “3 minutes.” I waited another 20. Why call a number if the order’s not even close to ready? It felt like a complete joke.Second time there, The front counter was no better. The woman working there didn’t speak any English, doesn’t know how to count coins, and spent the entire time yelling at the staff in Chinese, ignoring customers. If you don’t know how to communicate in English or count change, then the front desk is not the right place for you, go back to school. She then handed my order to someone else even though I was standing right there with my receipt. No apology, just more shouting, while a girl standing by had to keep apologizing for her.To top it off, the food isn’t even worth the trouble. The egg waffle was overpriced, glass bottle costs an extra dollar now. The curry fish balls tasted like they were soaked in watered-down curry. And some of the staff looked so young, it raised serious questions—one boy making waffles looked like he was still in middle school. I Will be reporting this.This place has completely fallen apart. It’s disorganized, unprofessional, and frankly embarrassing to witness. I won’t be coming back—and I’ll be warning everyone I know to stay away.
August 29 · Eleni Casani
I am a huge fan of Hong Kong milk teas and egg waffles. I search and eat egg waffles almost every day when I’m visiting Hong Kong and my HK relatives think I’m nuts because for them it’s just a common street snack food they have around them all the time any where. Thus I was very excited to visit Cuppa Tea and try their Hong Kong egg waffle and milk tea for the first time. After searching in the mall for a bit we were about to locate the shop in a corner area and I noticed the decor - Hong Kong street names and signage drawn on the walls, a British Hong Kong replica faux phone booth etc so I had high hopes walking in to order on the self order touch screen - a regular egg waffle and a cold HK Milk Tea in glass bottle. Then after paying with my credit card and holding my receipt waiting for my order my high hopes started to get deflated - I noticed the monitor screen said 45 minutes wait time for an egg waffle (sucks but I’m patient for HK egg waffles), then noticed there was a “Convenience Fee” of .50 cents - what the?!? There was no notice nor explanation of this surprise fee at the ordering kiosk, we also noticed none of the staff nor the manager/owner spoke Cantonese or HK Cantonese yet this is supposed to be an authentic Hong Kong spot?, and the last deflating thing for me is no staff updated any waiting customer on the wait times or asked any waiting customer for their order number or what they were waiting for. All ready orders were called out in Mandarin Chinese and barely called out in English. After over 45mins waiting for our order I asked if my order number was ready in English the young girl replied in English saying she would check. She looks at the bags on the counter and then gave us our order then we proceeded to open the paper bag of egg waffle - it was room temperature and soft. Guess it was ready for a while and sitting around. Our high hopes are now pretty much deflated even before we taste our egg waffle!Now onto the taste test… the room temperature and soft egg waffle texture was not satisfactory- cold, dense, and soft dry cake like texture with no crisp exterior. Taste of vanilla and no egg flavor -mediocre at best. At this point my high hopes are all wiped away. But I’m ready to try their cold Hong Kong milk tea in glass bottle. Take a big sip swirl it in my mouth to get the texture and flavor profile - conclusion for USA standards of HK Milk tea it is Ok not authentic HK Milk tea but average to a tad better. Flavor isn’t the best I’ve had in the states and isn’t as complex as the best I’ve had in NY/NJ but it can pass as decent average in my opinion.So in summary is Cuppa Tea an authentic Hong Kong spot offering authentic eats and HK teas - it is NOT but it is below average for the egg waffle and average for the HK teas. Service and wait times are below average as well. I can’t say I would return anytime soon.Amendment to Cuppa Tea review after their reply:Thank you Cuppa Tea for your response. In all honesty your reply about improving said delays/wait times, bad or non existent basic customer service from your staff, and food seems to be pre-existing issues from prior reviews of customers dated months and years ago - and I read similar replies from you as well. I hope that things will change. One thing I disagree with in your reply is your suggestions to me for a "smoother experience"...I as a customer should have a smooth experience no matter what time I arrive at your establishment, nor should I need to order ahead of time, nor should I have to install an app on my phone to have a smooth experience especially when there was no line, and not packed with customers. I believe you need to sort out the inherent issues and inefficiencies at Cuppa Tea rather then having the customer improve their experience at Cuppa Tea.Lastly, you did not explain your hidden “Convenience Fee” in your reply.
January 27 · Will Fong
I would get the store a 0 if I could. waited over 30 minutes for a simple drink. All of their ingredients were out of stock, and this girl was on her phone. The whole time when there was a big crowd, she her AirPods in, working really slow and didn’t care. I saw a guy open some package of his teeth. DONT come here. The girl with the AirPods in picked up the orange slices of her hands when there’s a tonga for that. SO UNSANITARY.
September 11 · qing
My previous 5 Stars review: The place is popping! I love how flavorful their Hong Kong-style milk tea is - it makes me feel warm and cozy, especially when served in a glass bottle. I also truly enjoy their limited-edition egg tart waffles as well. Delicious 😋🥹🥹🥹Update:1. The quality of the egg tart waffles has decreased substantially. It is the second time we got this issue. They don’t hit the spot anymore - the filling is different, they aren’t baked well, and they taste like a completely different recipe and execution compared to the egg tarts I bought about two months ago.2. The Signature Hong Kong Milk Tea (Hot) is also not as flavorful anymore and tastes different (did you change the recipe as well???) since maybe a month ago.An owner or a supervisor of the place must to take some action ASAP, to fix the quality of the tea and waffles or you gonna lose so many loyal customers.
September 10 · Anton Gavrilenkov