Papa Johns Pizza in Irvington, NJ: Local Delivery, Late-Night Eats, and Specialty Crusts

Papa Johns Pizza Introduce

Papa Johns Pizza at 742 Lyons Ave is a cornerstone of convenient, reliable, and high-quality pizza and comfort food service for the Irvington, NJ, community. Known for its commitment to "Better Ingredients. Better Pizza," this location provides local residents and visitors alike with a wide variety of menu options, from classic favorites to innovative specialty items, all made with fresh, never-frozen original dough.

As a dedicated Pizza restaurant, the menu caters to every pizza preference. The Most Popular items—the classic Pepperoni Pizza, Cheese Pizza, and Sausage Pizza—are consistently top choices for those seeking a dependable, savory meal. However, Papa Johns is also at the forefront of crust innovation, offering unique bases like the highly-praised Garlic Epic Stuffed Crust Pizza and the New York Style Crust, giving New Jersey pizza lovers exciting ways to enjoy their favorite food.

Beyond pizza, the Irvington location offers a full spectrum of Offerings, specializing in delicious Comfort food, perfect for any time of day. The menu includes savory sides, desserts, and the popular Papadia flatbread-style sandwiches, making it a complete meal solution. This establishment is particularly popular for both Lunch and Dinner, and crucially for local users, it is a go-to spot for Late-night food, with operational hours extending well past midnight most days of the week. This combination of quality, variety, and accessibility makes Papa Johns a convenient fixture in the Irvington dining landscape.

Location and Accessibility

The Papa Johns Pizza location is strategically placed on Lyons Avenue, serving as a highly accessible hub for pizza pickup and delivery in Irvington and the surrounding New Jersey neighborhoods.

The address is: 742 Lyons Ave, Irvington, NJ 07111, USA.

This location is designed for maximum customer convenience. For those choosing to drive for Takeout, the restaurant provides Free parking lot access, eliminating the difficulty of securing street parking. Furthermore, accessibility is a priority, as the location features a Wheelchair accessible entrance, ensuring ease of access for all customers. Its presence on a main thoroughfare like Lyons Ave allows for swift movement of delivery drivers, supporting the commitment to prompt pizza delivery across the local service area. The store's consistent, extended operating hours support local residents' schedules, whether they are picking up a dinner on the way home or ordering a late-night snack.

Services Offered

Papa Johns Pizza on Lyons Ave offers streamlined services focused on speed, convenience, and a variety of ordering methods to suit the busy lives of New Jersey residents.

Delivery Service: Offers standard Delivery options to the local area, ensuring hot food is brought directly to the customer’s home.
No-Contact Delivery: Provides a No-contact delivery option for added safety and convenience, allowing customers to receive their order without direct interaction.
Takeout Service: Customers can place their order online or by phone and use the easy Free parking lot for a quick in-and-out pickup.
Late-Night Availability: Operates with hours that support Late-night food cravings, keeping the kitchen open past 1:30 AM most nights for both delivery and carryout.
Catering: Offers Catering services for large groups, parties, or corporate events, with diverse menu options suitable for any size gathering.
Specialty Dipping Sauces: Provides an array of unique Dipping Sauces to enhance the pizza and sides, including the signature Special Garlic Sauce, Spicy Garlic Sauce, and Ranch Sauce.
Digital Payment Acceptance: Accepts a variety of modern payment methods for a smooth transaction, including Credit cards, Debit cards, and NFC mobile payments.

Features / Highlights

The highlights of the Irvington Papa Johns location revolve around a wide-ranging, affordable menu and innovative product offerings that appeal to a mass-market audience.

Crust Innovation: Features unique crust options, most notably the Epic Stuffed Crust Pizza and the fan-favorite Garlic Epic Stuffed Crust Pizza, which adds a savory, cheesy twist to the pizza experience. The New York Style Crust also provides a thinner, foldable option.
Signature Menu Items: Beyond traditional pizzas, highlights include the Papadia—a versatile flatbread-style sandwich available in popular flavors like Philly Cheesesteak Papadia and BBQ Chicken & Bacon Papadia.
Diverse Sides and Appetizers: The menu is packed with shareable sides such as various Cheesesticks (Original, Tuscan 6-Cheese, Bacon), Breadsticks, and specialty Papa Bites (Jalapeño Papa Bites, Chicken Parmesan Papa Bites).
Wing Selection: Offers a robust Wings menu with both traditional and boneless options in a variety of flavors, including Buffalo Wings, Garlic Parmesan Wings, and Honey Chipotle Wings.
Convenient Bundles and Deals: Features popular, affordable meal combinations like the Pepperoni Pizza, Brownie & Drinks Bundle and the Boneless Wings & Drinks Bundle, perfect for a quick, value-driven meal.
Celebrity-Endorsed Pizza: Features the Shaq-A-Roni Pizza, a highly-marketed specialty pizza that is often a popular choice due to its size and appeal.
Dessert Variety: Offers a comforting selection of desserts to complete any meal, including the Double Chocolate Chip Brownie, Chocolate Chip Cookie, and OREO® Cookie Papa Bites.
Customization Options: Provides extensive customization with a full 'Create Your Own' option for both pizza and the Papadia, plus additional toppings and flavor boosters like Banana Peppers and Jalapeño Peppers.

Contact Information

To place your order for delivery, takeout, or catering, or to inquire about local deals and store hours, please use the following contact details:

Address: 742 Lyons Ave, Irvington, NJ 07111, USA
Phone: (973) 375-7272

What is Worth Choosing

For Irvington and surrounding New Jersey residents, Papa Johns on Lyons Ave offers an unbeatable combination of convenience and menu diversity, making it an excellent choice for any pizza night. If you value a wide selection of crusts and toppings, this location consistently delivers. The most compelling reasons to choose Papa Johns are centered on their unique offerings and customer convenience.

First, the menu innovation is a major draw. You must try one of the specialty crusts, especially the decadent Garlic Epic Stuffed Crust Pizza, which is a guaranteed upgrade to your traditional pizza order. Pairing this with a popular specialty pizza like The Works Pizza or Philly Cheesesteak Pizza offers a hearty, satisfying meal that is anything but basic.

Second, the sheer convenience of the service is a huge benefit for locals. With its extended hours covering Late-night food cravings and offering both reliable Delivery (including no-contact options) and easy Takeout supported by a Free parking lot, Papa Johns is built for your schedule. For lunch, the affordable bundles like the Papadia & Drinks Bundle provide a perfect Quick bite without slowing down your day. Whether you are feeding a family with a massive Shaq-A-Roni Pizza, looking for small plates like the various Papa Bites, or satisfying a sweet tooth with the Double Chocolate Chip Brownie, this Irvington location provides an efficient and flavorful solution.

Papa Johns Pizza Food & drink

Wings
Garlic Parmesan Boneless Wings $9.59
Juicy all-white meat chicken, lightly breaded with hints of parmesan and pepper and oven-baked to a crispy golden brown. Covered in our savory garlic parmesan sauce. Includes your choice of dipping sauce.
Unsauced Roasted Wings $10.19
No sauce? No worries. We’ll make your bone-in wings just the way you like them: oven-baked and unsauced so they’re unbelievably tender and tasty. Includes your choice of dipping sauce.
Buffalo Wings $10.19
Kick it up a notch with our oven-baked bone-in wings covered in satisfyingly spicy buffalo sauce with just the right amount of heat to enhance our juicy wings. Includes your choice of dipping sauce.
Honey Chipotle Boneless Wings $9.59
Juicy all-white meat chicken, lightly breaded with hints of parmesan and pepper and oven-baked to a crispy golden brown. Covered in our honey chipotle sauce that's the perfect blend of sweet and spicy. Includes your choice of dipping sauce.
Buffalo Boneless Wings $9.59
Juicy all-white meat chicken, lightly breaded with hints of parmesan and pepper and oven-baked to a crispy golden brown. Covered in our satisfyingly spicy buffalo sauce with just the right amount of heat. Includes your choice of dipping sauce.
Unsauced Boneless Wings $9.59
Our mouth-watering boneless wings are made using juicy all-white meat chicken, then lightly breaded with hints of parmesan and pepper and oven-baked to a crispy golden brown. Enjoy with your choice of dipping sauce.
BBQ Wings $10.19
We never just wing it with Papa Johns BBQ wings. Our made-to-order, bone-in wings are oven-baked and covered in a thick and bold smokehouse-style BBQ sauce. Includes your choice of dipping sauce.
Garlic Parmesan Wings $10.19
Bone-in wings are oven-baked and covered in garlic parmesan sauce.
BBQ Boneless Wings $9.59
Juicy all-white meat chicken, lightly breaded with hints of parmesan and pepper and oven-baked to a crispy golden brown. Covered in our thick and bold smokehouse-style BBQ sauce. Includes your choice of dipping sauce.
Honey Chipotle Wings $10.19
A perfect blend of sweet and spicy, honey chipotle sauce adds a savory flavor to our bone-in, oven-baked wings. Includes your choice of dipping sauce.

Most Popular
Pepperoni Pizza $11.79
Your choice of crust covered with our signature pizza sauce, real cheese made from mozzarella, and pepperoni. With a pepperoni in almost every bite, it's one of our most popular pizzas.
Cheese Pizza $11.58
Simple, yet simply delicious. Real cheese made from mozzarella on top of our signature pizza sauce with your choice of crust, then baked to a golden brown. It has just what you want, and nothing you don’t.
Sausage Pizza $11.79
Our signature pizza sauce layered with sausage and real cheese made from mozzarella for a taste you’ll crave. Your choice of crust.

Extras
Parmesan Cheese $0.59
Parmesan Cheese
Banana Peppers $1.69
Some people go bananas for Papa John’s banana peppers. Perhaps because they’re as flavorful as they are colorful. Our real banana peppers are brined with vinegar to keep them bright yellow.
Anchovies $0.89
Anchovy fillets
Crushed Red Pepper $0.59
Crushed Red Pepper
Special Seasonings $0.59
Special Seasonings
Pepperoncinis $0.89
Our signature whole pepperoncini peppers are subtly sweet, medium-heat and grown in the Mediterranean regions.
Jalapeño Peppers $0.89
With honest and authentic ingredients like our jalapeno peppers, great taste comes naturally to Papa John’s. Fresh sliced and packed in a spicy brine with turmeric spice, the real Jalapeno Peppers are perfect when you want just a little extra pizzazz on your pizza.

Create Your Own
New York Style Crust $14.38
NY Style pizza is more delicious than ever when it’s made with Papa Johns fresh, never frozen dough. Oversized, foldable slices with just the right balance of crust and your favorite toppings.
Epic Stuffed Crust Pizza $20.48
Choose your favorite toppings and cheese up your crust. Epicness is now even easier. Indulge in your favorite pizza paired with a pillowy, savory, cheese-filled crust.
Create Your Own Pizza $11.58
Build your own custom pizza and we'll handcraft it for you. With so many delicious options to choose from, your masterpiece is waiting!
Garlic Epic Stuffed Crust Pizza $21.58
Epic Stuffed Crust meets your favorite garlic sauce flavor. The Garlic Epic Stuffed Crust pizza has our signature garlic flavor stuffed into and drizzled on the cheesy crust. Served with our Special Garlic Dipping Sauce — the flavor that inspired it all!
Create Your Own Gluten-Free Crust $11.58
Our Ancient Grains Gluten-Free Crust is thin, crispy and layered with signature pizza sauce, real cheese made from mozzarella, and your favorite toppings.

Late Night
Pepperoni Pizza, Brownie & Drinks Bundle $3.69
Pepperoni Pizza, Brownie & Pepsi Bundle
Oreo Papa Bites $6.79
Oreo Papa Bites
Pepperoni Pizza, Chzstx, Brownie & Drinks $3.69
Pepperoni Pizza, Cheesesticks, Brownie & Pepsi Bundle
8 Piece Buffalo Wings $12.49
8 Piece Buffalo Wings
Cheesesticks $8.89
Cheesesticks
Cinnamon Pull Apart $8.29
Cinnamon Pull Apart
Cheese Pizza, Chztx, Brownie & Drinks $3.69
Cheese Pizza, Cheesesticks, Brownie & Drinks Bundle

Lunch
Boneless Wings & Drinks Bundle $2.49
Boneless Wings & Pepsi Bundle
Cheesesticks $8.89
Cheesesticks
Papadia & Drinks Bundle $2.49
Papadia & Pepsi Bundle
20 Ounce Pepsi $2.49
20 Ounce Pepsi
Create Your Own $11.58
Create Your Own

Sides
Original Breadsticks $7.19
You can’t live by bread alone. On the other hand, some can’t live without our breadsticks. Fresh dough baked to a golden brown. Served with Original Pizza sauce for dipping.
Tuscan 6-Cheese Cheesesticks $9.39
Enjoy a taste of Tuscany with our fresh dough covered in Special Garlic sauce and smothered in an authentic six-cheese blend of real cheese made from Mozzarella, Parmesan, Romano, Asiago, provolone and Fontina. Sprinkled with our blend of Italian herb seasonings for an extra dash of flavor. Served with original pizza sauce for dipping.
Pepperoni Rolls $6.79
These new Rollups are filled with pepperoni and 3 cheeses: fontina, asiago, and provolone, with ranch sauce all rolled in fresh dough and baked to golden brown. These handheld Rollups come in an order of 6 and are perfect for sharing and dipping in your favorite sauce.
Garlic Parmesan Breadsticks $7.89
Fresh dough baked to a golden brown then topped with our Special Garlic sauce and Parmesan cheese. Served with original pizza sauce for dipping.
Garlic Knots $7.89
Eight Garlic Knots made with fresh dough and garlic Parmesan seasoning, served with original pizza sauce. Share a Papa Johns side that’s sure to please.
Jalapeño Papa Bites $6.79
Eight spicy bites of flavorful jalapeños, creamy alfredo sauce, and our signature cheese wrapped in our original fresh dough. Baked fresh and served with ranch dipping sauce on the side.
Bacon Cheesesticks $9.59
Original fresh dough covered with Special Garlic sauce, topped with bacon and real cheese made from mozzarella, then baked to a light golden brown. Served with original pizza sauce for dipping.
Chicken Parmesan Papa Bites $6.79
Eight savory bites of flavorful chicken and parmesan cheese, wrapped in our original fresh dough. Baked fresh and served with original pizza dipping sauce on the side.
Cheesesticks $8.89
Original fresh dough covered with Special Garlic sauce, topped with mounds of real cheese made from mozzarella, then baked to a cheesy, gooey goodness. Served with original pizza sauce for dipping!

Desserts
OREO® Cookie Papa Bites $6.79
Eight sweet bites of OREO® Cookie wrapped in our original fresh dough and drizzled in icing. Baked fresh and served with cream cheese icing dipping sauce on the side.
Double Chocolate Chip Brownie $8.29
A decadent delight for chocolate lovers. This cakey on the outside, fudgy in the middle brownie is filled with rich chocolate chips, baked fresh and cut into nine squares, then served warm.
Chocolate Chip Cookie $8.29
Save room for dessert. Papa Johns' family-size Chocolate Chip Cookie is baked fresh, cut into 8 slices and served warm.
Cinnamon Pull Aparts $8.29
Bite-sized sweet roll pieces covered in cinnamon and sugar, topped with cinnamon crumbles then baked to a gooey goodness and drizzled with sweet cream cheese icing.

Papa Bowls
Create Your Own Papa Bowl $9.19
No crust. Just your favorite pizza toppings in a bowl. Delicious vegetables, savory meats, melty cheeses, and our signature sauces are baked to piping hot perfection. Choose from our carefully crafted flavors or create your own. *Italian Seasoning contains gluten

Dipping Sauces
Barbeque Sauce $0.89
Barbeque Sauce
Cream Cheese Icing $0.59
Cream Cheese Icing
Spicy Garlic Sauce $0.89
Spicy Garlic Sauce
Garlic Sauce Trio $3.39
Three garlic-inspired dipping sauces: Roasted Garlic Parmesan, Creamy Garlic Pesto and Garlic Hot Honey.
Original Pizza Sauce $0.89
Original Pizza Sauce
Blue Cheese Sauce $0.89
Blue Cheese Sauce
Ranch Sauce $0.89
Ranch Sauce
Special Garlic Sauce $0.89
Special Garlic Sauce
Cheese Sauce $0.89
Cheese Sauce
Buffalo Spicy Sauce $0.89
Buffalo Spicy Sauce

Papadias
Create Your Own Papadia $7.59
Pizza sauce, cheese and up to three favorite toppings. Served with garlic dipping sauce.
BBQ Chicken & Bacon Papadia $7.59
Flatbread-style sandwich with grilled chicken, bacon, onions, cheese, and BBQ sauce. Served with BBQ dipping sauce.
Grilled Buffalo Chicken Papadia $7.59
Flatbread-style sandwich made from original fresh dough and loaded with grilled chicken, onions, our signature cheese plus our 3-cheese blend, buttermilk ranch sauce, and buffalo sauce. Served with ranch dipping sauce.
Philly Cheesesteak Papadia $7.59
Flatbread-style sandwich with Philly sauce, cheese, steak, onions and green peppers. Served with garlic dipping sauce.

Papa Dippa
Garlic Sauce Trio $3.39
Three garlic-inspired dipping sauces: Roasted Garlic Parmesan, Creamy Garlic Pesto and Garlic Hot Honey.
Papa Dippa $17.50
A 3-cheese pepperoni pizza cut into 16 strips. Served with four sauces, including NEW Roasted Garlic Parmesan, Creamy Garlic Pesto and Garlic Hot Honey, plus our Special Garlic Sauce.

Newly Added
Epic Stuffed Crust $20.48
Epic Stuffed Crust
Papa Dippa $17.50
A 3-cheese pepperoni pizza cut into 16 strips. Served with four sauces, including NEW Roasted Garlic Parmesan, Creamy Garlic Pesto and Garlic Hot Honey, plus our Special Garlic Sauce.
Garlic Epic Stuffed Crust $21.58
Garlic Epic Stuffed Crust
New York Style Crust $14.38
NY Style pizza is more delicious than ever when it’s made with Papa Johns fresh, never frozen dough. Oversized, foldable slices with just the right balance of crust and your favorite toppings.
Shaq-A-Roni Pizza $20.79
Extra cheese and extra pepperoni on an extra large New York style pizza cut into 8 oversized, foldable slices. Served with our Special Garlic Sauce and a pepperoncini.
Garlic Sauce Trio $3.39
Three garlic-inspired dipping sauces: Roasted Garlic Parmesan, Creamy Garlic Pesto and Garlic Hot Honey.

Drinks
Mountain Dew $2.49
Mountain Dew
Starry $2.49
Starry
Crush Orange $2.49
Crush Orange
Aquafina $2.49
Aquafina
Pepsi $2.49
Pepsi
Pepsi Zero Sugar $2.49
Pepsi Zero Sugar
Schweppes Ginger Ale $2.49
Schweppes Ginger Ale

Pizza
Papa Dippa $17.50
A 3-cheese pepperoni pizza cut into 16 strips. Served with four sauces, including NEW Roasted Garlic Parmesan, Creamy Garlic Pesto and Garlic Hot Honey, plus our Special Garlic Sauce.
Ultimate Pepperoni Pizza $15.19
Just when you think our pepperoni pizza couldn’t get any tastier, we craft the ultimate masterpiece. Our original fresh dough is covered with signature pizza sauce, 30% more pepperoni than our traditional pie, a blend of Parmesan and Romano, and real cheese made from mozzarella, all sprinkled with classic Italian seasoning.
Fiery Buffalo Chicken Pizza $15.19
We’re bringing the heat with more of the bold buffalo flavor you love. Our original crust is covered in a new buffalo sauce with a hint of buttery richness and a tangy, craveable kick. Piled high with grilled chicken, hickory-smoked bacon, fresh-cut onions, and real cheese made from mozzarella.
Fresh Spinach & Tomato Alfredo Pizza $15.19
Crafted with fresh cream and Parmesan and Romano cheeses, our 2-Cheese Alfredo sauce is deliciously creamy. We top it with fresh baby spinach, fresh-cut Roma tomatoes, real cheese made from mozzarella, plus classic Italian seasoning for an extra dash of flavor.
Shaq-A-Roni Pizza $20.79
Extra cheese and extra pepperoni on an extra large New York style pizza cut into 8 oversized, foldable slices. Served with our Special Garlic Sauce and a pepperoncini.
The Works Pizza $15.19
It’s everything you want on a pizza – and then some. A heaping helping of pepperoni, julienne-cut Canadian bacon, spicy Italian sausage, fresh-cut onions, crisp green peppers, mushrooms, ripe black olives, and real cheese made from mozzarella. When you’re hungry for a hearty pizza, the Works always works.
Super Hawaiian Pizza $15.19
Get a taste of the tropics. This super delicious pizza is loaded with sweet, juicy pineapple tidbits, julienne-cut Canadian bacon, hickory-smoked bacon, a three-cheese blend, and real cheese made from mozzarella on our signature sauce and original fresh dough.
The Meats Pizza $15.19
A masterpiece of hearty, high-quality meats including pepperoni, savory sausage, real beef, hickory-smoked bacon, and julienne-cut Canadian bacon, all topped with real cheese made from mozzarella.
BBQ Chicken Bacon Pizza $15.19
We had you at bacon, right? It gets even better. Smoky Southern-style BBQ sauce adds a tangy twist to this irresistible pizza topped with grilled chicken, hickory-smoked bacon, fresh-cut onions, and real cheese made from mozzarella. Round one up today.
Philly Cheesesteak Pizza $15.19
Whether you’re a native Philadelphian or still waiting to visit the City of Brotherly Love, “youse” can enjoy an elevated form of the classic Philly cheesesteak in this original tribute to the king of hot sandwiches, the Papa John’s Philly Cheesesteak pizza. Considered by its fans to be one of the best Papa John’s pizza varieties, this meaty and cheesy triumph will keep the party going all night long. For a flavorful treat that would satisfy even the Philly Phanatic, try the Philly Cheesesteak pizza from Papa John’s.
Hawaiian BBQ Chicken Pizza $15.19
Aloha! You’re on island time with the Hawaiian BBQ Chicken pizza. Smothered in smoky BBQ sauce, it’s topped with grilled chicken, hickory-smoked bacon, real cheese made from mozzarella, plus fresh-cut onions, and sweet, juicy pineapple tidbits for a taste of the tropics.
Garden Fresh Pizza $15.19
All your favorite veggies together on a delightfully delicious pizza. Loaded with crisp green peppers, fresh-cut onions, mushrooms, ripe black olives, vine-ripened Roma tomatoes, and real cheese made from mozzarella.
Tuscan Six Cheese Pizza $15.19
Experience the authentic taste of Italy! Layered with signature pizza sauce and an authentic blend of Parmesan, Romano, Asiago, Fontina, provolone, and real cheese made from mozzarella. Baked hot and fresh then finished with classic Italian seasoning.

Papa Bites
Jalapeño Papa Bites $6.79
Eight spicy bites of flavorful jalapeños, creamy alfredo sauce, and our signature cheese wrapped in our original fresh dough. Baked fresh and served with ranch dipping sauce on the side.
Chicken Parmesan Papa Bites $6.79
Eight savory bites of flavorful chicken and parmesan cheese, wrapped in our original fresh dough. Baked fresh and served with original pizza dipping sauce on the side.
OREO® Cookie Papa Bites $6.79
Eight sweet bites of OREO® Cookie wrapped in our original fresh dough and drizzled in icing. Baked fresh and served with cream cheese icing dipping sauce on the side.

Papa Johns Pizza Details

Service options
No-contact delivery
Delivery
Takeout

Popular for
Lunch
Dinner

Accessibility
Wheelchair accessible entrance
Wheelchair accessible seating

Offerings
Comfort food
Late-night food
Quick bite

Dining options
Lunch
Dinner
Catering
Dessert
Table service

Amenities
Restroom

Atmosphere
Casual

Crowd
Tourists

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
Free parking lot
Parking

Papa Johns Pizza Photos

Papa Johns Pizza Location

Papa Johns Pizza

New Jersey Essex County Irvington Lyons Avenue

742 Lyons Ave, Irvington, NJ 07111, USA

Papa Johns Pizza Reviews

An average rating of ★3.7 from 350 user reviews.

priceorderwingsparmesanparkingpineapplessodasonrudeovercooked

★ 5★ 4★ 3★ 2★ 1

I'm not understanding this is the second time I ordered online and my order is placed for the same day.The person I spoke with today because I saw they called my phone and it was charging. Told my phone was ringing and I didn't answer,now that's crazy cause it was completely dead and on the charger in another area. So I asked why didn't you ring the bell,no response. So I asked why when you purchase online it automatically put in for today and I wanted it for tomorrow. He said I would have to pay again remind you the order was for 11:00 am and it's 12:55 pm. The pizza is cold meaning the temperature is not to be given to anyone. I'M NEVER Ordering AGAIN FROM PAPA Johns again.
July 17 · TERRI FRAZIER
I am writing to express my extreme frustration and disappointment with my recent experience ordering from your restaurant through Uber Eats. Unfortunately, the order I received was incomplete — I was missing a pizza and two 2-liter bottles of soda that I had paid for.After noticing the issue, I made the effort to return to the restaurant in person to resolve the problem. I spoke with a manager on site and provided him with the order number from Uber Eats. To my surprise, he claimed that my order was not showing in their system. I then showed him proof that the order was indeed placed through Uber Eats and clearly indicated your restaurant as the source. Despite this, he continued to insist that he couldn’t find my order and offered no resolution.This entire situation has been extremely frustrating. As a paying customer, I expect to receive what I ordered, and if there is a problem, I expect it to be handled with care and professionalism. Instead, I was left with no food, no refund, and no accountability from the staff I spoke with.I would greatly appreciate it if the store manager could personally reach out to me to discuss this matter further. I am hopeful that your team values customer satisfaction and will take the time to address this issue properly.Thank you for your attention to this matter. I look forward to hearing from someone soon.
July 23 · rachelly Diaz
My fav spotMore than 7 years ordering pizza there. At least once a week. Never have any issue.
August 03 · Simi
All the people are awesome especially little and Sean food is on time and customer service is excellent
October 06 · David Dehope
I need to stop ordering from here, I keep trying to give them the benefit of the doubt but missing a pizza for a buy one get free pizza order is crazy. I ended up paying for a single pizza and was still charged full price. I live papa John, I hate this place in Irvington. Don’t order from here especially on Uber eats or door dash, I promise you they will mess up and not care.
March 24 · Manuel