Philly Pretzel Factory

- 197 Franklin Ave, Franklin Square, NY 11010

For residents and visitors in the greater New York region, the search for a truly satisfying, authentic soft pretzel experience often leads to the doors of a local institution. The Philly Pretzel Factory, specifically the Franklin Square location, stands out as a dedicated bakery and specialty food provider that brings the classic taste of Philadelphia-style pretzels right to Nassau County. This establishment is not just a place for a quick snack; it operates as a full-service bakery, a dedicated caterer, and even a wholesale bakery, meeting diverse needs from individual cravings to large-scale events.

The core of the business revolves around hand-twisted, freshly baked soft pretzels, served hot and ready to eat. While the traditional pretzel is a mainstay, the menu has expanded to offer a delightful and filling array of specialty items that incorporate the pretzel dough in creative ways. From sweet twists to savory, meal-worthy options, the Philly Pretzel Factory in Franklin Square has carved out a unique and popular niche among local food purveyors. For those planning a gathering, coordinating a lunch for an office, or simply looking for a quality treat, this location provides a friendly, quick, and reliable service.

It is worth noting that while the focus is on pretzels, the operation maintains the standards of a professional bakery, ensuring that all products are prepared with care and are often available for rapid service, ideal for the fast-paced New York lifestyle. Customer feedback often highlights the delicious taste and quality, a testament to the factory's commitment to delivering a consistently good product.

One customer review noted the "Good service and taste all time," indicating a reliable and enjoyable experience across multiple visits. However, it is important to acknowledge that, like any popular establishment, occasional operational issues may arise, as another review mentioned concerns regarding an order's quality and customer service follow-up. While a priority for any business is customer satisfaction, the overwhelmingly positive sentiment regarding the product quality underscores the factory's primary appeal: delicious, freshly made pretzels and specialty foods.

Conveniently located in Franklin Square, New York, the Philly Pretzel Factory is positioned to serve the community of Nassau County and surrounding areas within the New York metropolitan region. Its address makes it easily accessible for local pickup and delivery services that cater to Long Island and Queens neighborhoods.

The exact location details are:

• Address: 197 Franklin Ave, Franklin Square, NY 11010, USA

Accessibility is a key feature for this business, prioritizing ease of access for all patrons. The facility ensures a welcoming environment by offering both a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to detail ensures that a quick stop for a snack or a large catering order pickup is hassle-free for everyone in the community.

The shop is structured for quick visits, making it an ideal destination for those who need a satisfying bite on the go. Operating hours are generally stable, though New York customers are always advised to confirm daily hours, especially on weekends or holidays, by using the phone number provided.

The Philly Pretzel Factory in Franklin Square goes beyond the counter-service model to provide a variety of valuable services to the New York community, cementing its status as a versatile food provider.

• Bakery Sales: Freshly baked soft pretzels available in various quantities, from a single pretzel to crowd-pleaser packs.
• Specialty Menu Items: A unique selection of pretzel-based snacks and light meals, including Mini Dog Cups, Pretzel Dogs, Cinnamon Twists, and various Poppers Boxes.
• Catering Services: Providing a robust selection of Party Trays ideal for events, office lunches, and large gatherings, such as the All Mini Dogs, Mini Cheesesteaks & Mini Dog, and the variety of Poppers trays.
• Wholesale Bakery: Supplying larger quantities of pretzels for businesses or organizations needing a bulk supply.
• Delivery: Offering convenience with delivery options available for customers who prefer to order from home or the office.
• In-store Pickup: A fast and easy way for customers to collect pre-ordered items.
• Onsite Services: While primarily a quick-service model, staff are available to assist with orders and ensure a smooth transaction.
• Takeout: All items are readily available for takeout, perfect for grabbing a snack to enjoy elsewhere.

The Franklin Square location highlights several aspects that contribute to its popularity and success within the highly competitive New York food market.

• Authentic Philly-Style Soft Pretzels: A commitment to the traditional taste and quality of the renowned Philadelphia soft pretzel, ensuring a distinct, satisfying chew and flavor.
• Diverse Savory Menu: The offering extends far beyond the basic pretzel, with fan favorites like the Pretzel Dog, Mini Cheesesteaks, and the Buffalo Chicken and Cheesesteak Poppers, providing a spectrum of savory options.
• Excellent for Events and Parties: The comprehensive selection of Party Trays—such as the Rivet Bucket, Small Rivet Tray, and various Mini Dog and Poppers combinations—makes catering easy for New York-area gatherings, serving anywhere from 15 to over 30 guests depending on the tray size.
• Wide Drink Selection: To complement the salty snacks, a variety of cold drinks are available, including Pure Leaf Tea, Brisk, Frozen Lemonade, Soda, and various Starbucks options like Cold Brew and Frappuccino.
• Payment Flexibility: Transactions are made convenient with the acceptance of Credit Cards, Debit Cards, and NFC mobile payments.
• Accessibility Focused: The provision of both a wheelchair accessible entrance and parking lot demonstrates a commitment to serving all members of the local community.

For inquiries, placing an order, or confirming store hours, local New York customers can reach the Franklin Square factory using the following contact details:

• Address: 197 Franklin Ave, Franklin Square, NY 11010, USA
• Phone: (516) 407-3300
• Mobile Phone: +1 516-407-3300

It is always recommended to call ahead for large catering orders or for specific questions regarding menu availability to ensure the best possible service, especially during peak hours.

For New York residents considering a visit or an order from the Philly Pretzel Factory in Franklin Square, the reasons to choose this local favorite are plentiful and center on quality, convenience, and variety. The first draw is undoubtedly the product itself: a truly fresh, hand-twisted soft pretzel that is a superior alternative to mass-produced baked goods. Whether you grab a single pretzel for a quick midday break ($1.80) or opt for a multi-pack, the fresh taste is consistently highly rated by patrons.

Furthermore, the creative menu ensures there is a savory option for every craving. The various 'Popper' Boxes, particularly the Buffalo Chicken Poppers Box ($8.40) or the Mini Cheesesteaks ($7.20), are perfect for a satisfying, portable snack or lunch. For those with a sweet tooth, the Cinnamon Twist ($3.60) or the Cinnamon Rivet Shaker ($7.20) offers a delightful, sugary variation. The Rivet Bucket ($25.00) is also an excellent option for sharing among a small group, offering bite-sized convenience.

Finally, for those living and working in the New York region, the catering flexibility is a significant advantage. The Party Trays offer structured and generously portioned options for any size event, making them a go-to choice for office parties in Nassau County, family gatherings on Long Island, or any casual get-together that requires an easy, crowd-pleasing menu. The option for delivery, in-store pickup, and general focus on quick service align perfectly with the need for speed and efficiency expected by local New York customers, making Philly Pretzel Factory a valuable and convenient local treasure.

Philly Pretzel Factory

197 Franklin Ave, Franklin Square, NY 11010, USA