Carvel Introduce
Welcome to the essential guide for New York residents looking for the best in frozen treats. If you are anywhere near Nassau County, particularly the Franklin Square area, a visit to Carvel on Franklin Avenue is a must. This location is more than just a typical ice cream shop; it is a neighborhood institution, delivering the brand’s iconic soft serve, famous ice cream cakes, and wide selection of delightful desserts. For decades, Carvel has been synonymous with celebrating life's sweetest moments, and the Franklin Square shop continues this tradition with a friendly, efficient, and quality-driven approach that local customers consistently praise.
Carvel in Franklin Square stands out not just for its enduring popularity, but for its dedicated service to the community. As one customer aptly noted, “Beyond being a well run Carvel with delicious ice cream, Dan and his team set the standard for customer service and consideration. A perfect example of what a small business/neighborhood establishment should be.” Whether you are picking up a cake for a major birthday celebration, grabbing a quick Bonnet® Cone after a Long Island Rail Road commute, or having a treat delivered right to your door, this local spot ensures a delightful experience every time. The atmosphere is casual, welcoming families, children, and anyone looking for a quick, high-quality frozen dessert.
From the smooth, creamy texture of The Original Soft Serve™ to the irresistible crunch of chocolate crunchies in every cake, Carvel in Franklin Square offers a reliable and beloved taste of nostalgia that New Yorkers of all ages appreciate. Their menu is constantly updated with seasonal and limited-time offerings—like the popular S’mores treats—ensuring there is always something new and exciting alongside the timeless classics. When you're in the mood for an authentic, crowd-pleasing ice cream experience on Long Island, make Carvel in Franklin Square your first stop.
Location and Accessibility
The Carvel Ice Cream Shoppe is strategically located at a convenient and easily accessible point in Franklin Square, New York, making it a simple destination for residents across Long Island. The shop is situated at:
362 Franklin Ave, Franklin Square, NY 11010, USA
This address places the store right on Franklin Avenue, a major roadway in the area, which helps ensure easy navigation whether you are arriving by car or on foot. The location is known as the Carvel Franklin Ave & Arlington Ave store, highlighting its spot at a key intersection. The store hours are accommodating for both midday cravings and evening dessert runs. The official operating hours, as of the latest public data, are consistently:
Monday: 10:00 AM - 10:00 PM
Tuesday: 10:00 AM - 10:00 PM
Wednesday: 10:00 AM - 10:00 PM
Thursday: 10:00 AM - 10:00 PM
Friday: 10:00 AM - 10:00 PM
Saturday: 10:00 AM - 10:00 PM
Sunday: 10:00 AM - 10:00 PM
Accessibility is a key consideration for this location. The premises are committed to serving all members of the community, offering a wheelchair accessible parking lot. This detail makes a quick visit or a leisurely trip to pick up a celebration cake simple and stress-free. For those opting not to visit in person, the Franklin Square Carvel is highly integrated with modern convenience, offering robust delivery and pickup services through various platforms, extending its reach to homes and parties throughout the Nassau County region.
Services Offered
Carvel in Franklin Square provides a comprehensive suite of services centered around making the ice cream experience as convenient and enjoyable as possible. Their offerings cater to both immediate personal treats and large-scale party planning needs.
- In-Store Pickup and Takeout: Perfect for a quick visit or planned collection, allowing customers to grab their order directly from the counter.
- Delivery: The shop offers extensive ice cream and cake delivery services, making it easy to enjoy your favorites without leaving home. This service is essential for parties, last-minute cravings, or simple convenience across the local area.
- Onsite Services: The store provides a casual, friendly atmosphere suitable for a quick stop or an outing with the family, known for being good for kids.
- Specialty Celebration Cakes: Custom and signature ice cream cakes are available for all occasions, including favorites like Fudgie The Whale®, Cookie Puss®, and the Crunchie Munchie Monster Cake. Options include Square, Round, and Sheet Ice Cream Cakes to fit any party size, along with all the necessary accessories like Standard and Numbered Candles.
- Extensive Payment Options: The store accepts multiple modern payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, ensuring a smooth and quick checkout process.
- Party Essentials: In addition to cakes, the shop offers dessert packs like Chipsters, Flying Saucers®, Ice Cream Pints, and Ice Cream Quarts, making bulk ordering for events simple.
Features / Highlights
The Franklin Square Carvel is celebrated for several key features that solidify its status as a local favorite for ice cream and desserts. These highlights demonstrate the quality and variety available at this New York ice cream shop.
- The Original Soft Serve™: This is the foundation of the Carvel brand, and the Franklin Square location proudly serves this famously creamy, fresh soft serve, which can be enjoyed in cones, cups, or as the base for various creations.
- Signature Sundae Dashers®: A highlight of the menu, these layered desserts feature premium ice cream and mix-ins, with popular options like the Reese’s ® Peanut Butter Sundae Dasher®, OREO® Cookie Sundae Dasher®, and the classic Fudge Brownie Sundae Dasher®.
- Iconic Ice Cream Cakes: The shop is the go-to source for legendary Carvel cakes. The unique layering of vanilla and chocolate soft serve separated by the beloved layer of chocolate crunchies makes these cakes a staple for Long Island birthdays and celebrations.
- Seasonal and Limited-Time Menu Items: Customers frequently look forward to special offerings that introduce new and exciting flavors, such as the popular Limited Time S’mores line of products, including the S'mores Sundae Dasher®, S’mores Scooped, and Toasted Marshmallow Soft Serve.
- Community-Praised Customer Service: As noted by patrons, the staff and management (often highlighted as 'Dan and his team') are commended for providing exceptional customer service, being friendly, helpful, and setting a high standard for a neighborhood establishment.
- Variety of Treats: Beyond cakes and sundaes, the menu includes classic items like the Banana Barge, Flying Saucers®, Chipsters, and various options for scooped ice cream, shakes, and the mix-in heavy Carvelanche.
- Dairy-Free and Vegan Options: The store offers Sorbet, a sweet and fruity frozen treat that is dairy-free and vegan-friendly, catering to guests with dietary restrictions.
Contact Information
For residents and visitors in the New York area looking to contact the Carvel in Franklin Square for orders, inquiries, or customized cake requests, please use the following information:
Address: 362 Franklin Ave, Franklin Square, NY 11010, USA
Phone Number: (516) 354-9776
The local team is ready to assist you with ordering custom celebration cakes, clarifying menu items, or arranging delivery.
What is Worth Choosing
Choosing Carvel in Franklin Square means opting for a guaranteed crowd-pleaser and a piece of Long Island's beloved ice cream heritage. For those new to the Carvel experience or simply looking for the best selection, there are several items that are truly worth choosing:
Firstly, for any celebration, the choice must be one of their Celebration Cakes. Whether it’s the iconic Fudgie The Whale® or a simple Square Ice Cream Cake, the combination of premium vanilla and chocolate soft serve with that unforgettable layer of chocolate crunchies is a unique, festive dessert that consistently delights party guests. The Square Ice Cream Cake, for instance, is a classic, reliably perfect for birthdays and gatherings, serving four to eight people easily.
Secondly, for an immediate personal indulgence, a Sundae Dasher® is a must-try. These are not mere sundaes; they are carefully layered parfaits of ice cream, toppings, and whipped cream. The Reese’s ® Peanut Butter Sundae Dasher® is a top seller, offering layers of Reese's Peanut Butter Cups, Reese's Peanut Butter Sauce, vanilla ice cream, and fudge. Similarly, the OREO® Cookie Sundae Dasher® is a classic choice.
Thirdly, a visit is not complete without experiencing The Original Soft Serve™. At a competitive price, this signature offering is what made Carvel famous. You can enjoy it as a simple cone, dipped in a crunchy Bonnet® shell, or mixed into a rich, customizable Carvelanche. For those looking for a slightly more elaborate indulgence, the classic Sundae with your choice of topping, whipped cream, and a cherry, provides that perfect balance of simple soft serve and sweet additions. For a fun, portable treat, a box of Flying Saucers® or Chipsters is excellent for sharing or stocking up your freezer. In short, the Carvel in Franklin Square offers an accessible, delicious, and professionally run ice cream experience that serves as a cornerstone for dessert lovers throughout the community.
Carvel Food & drink
Dashers
- Bananas Foster Sundae Dasher® $0.00
Layers of bananas, vanilla ice cream and caramel topped with whipped cream and caramel drizzle.
- Reese’s ® Peanut Butter Sundae Dasher® $0.00
Layers of Reese's® Peanut Butter Cups, Reese's® Peanut Butter Sauce, vanilla ice cream and fudge topped with whipped cream and fudge drizzle.
- OREO® Cookie Sundae Dasher® $0.00
Layers of Oreo® cookies, vanilla ice cream and fudge topped with whipped cream and fudge drizzle.
- Fudge Brownie Sundae Dasher® $0.00
Layers of fudge brownie bites, vanilla ice cream and hot fudge topped with whipped cream and fudge drizzle.
- Heath® Sundae Dasher® $0.00
Layers of Heath® pieces, vanilla ice cream and caramel topped with whipped cream and caramel drizzle.
- Strawberry Crunchies Sundae Dasher® $0.00
Ridiculously delicious layers of classic vanilla soft serve, Strawberry Crunchies, strawberries, whipped cream, and more Crunchies.
- Mint Chocolate Chip Sundae Dasher® $0.00
Layers of chocolate crunchies, mint ice cream and fudge topped with whipped cream and fudge drizzle.
- Carvel Crunchies™ Sundae Dasher® $0.00
Layers of Oreo® cookies, vanilla ice cream and fudge topped with whipped cream and fudge drizzle.
- Strawberry Shortcake Sundae Dasher® $0.00
Layers of vanilla ice cream, strawberries and pound cake topped with whipped cream and strawberry drizzle.
Celebration Cakes
- Cookie Puss® $0.00
A favorite party guest with layers of vanilla and chocolate ice cream, separated by a layer of chocolate crunchies then topped with a scoop of chocolate ice cream in a sugar cone, two chocolate chip cookies and fudge. Serves 10-12 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Numbered Candles $0.00
Number of your choice. We won't tell. *candle style may vary
- Game Ball® $0.00
Everyone's a winner with layers of vanilla and chocolate ice cream, separated by a layer of chocolate crunchies then topped with chocolate crunchies and whipped topping. No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- 3PD Fall Seasonal Round Cake $17.99
- Standard Candles $0.00
24 candles to blow out. Wish not included. *candle style may vary
- Crunchie Munchie Monster Cake $0.00
Topped with a mountain of smooth milk chocolate fudge, cone horns, and signature Chocolate Carvel Crunchies™, Crunchie Munchie Monster is layered with delicious vanilla and chocolate soft serve sandwiching a layer of chocolate Carvel Crunchies™. It’s the perfect mix of creamy goodness and a delightful crunch with every bite. Whether you’re hosting a monster bash or a spooky season gathering, invite the lovable Crunchie Munchie Monster to your next party!
- Round Ice Cream Cake $0.00
Round ice cream cakes perfect for any occasion made with layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 10-16 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Sheet Ice Cream Cake $0.00
Sheet ice cream cakes perfect for any occasion made with layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 14-40 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Cup Of Toppings $0.00
Your choice of extra toppings.
- Square Ice Cream Cake $0.00
Square Ice cream cakes perfect for any occasion made with layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 4-8 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Fudgie The Whale® $0.00
Our famous whale of a cake with layers of vanilla and chocolate ice cream, separated by a layer of chocolate crunchies then covered with fudge, crunchies and whipped topping. Variety of sizes that serve 6-12 people No substitutions, alterations, or additions. For a more customized cake, please call or visit this location.
- Pumpkin Cake $19.99
Layers of freshly made, premium vanilla and chocolate soft serve ice cream, separated by a layer of our famously delicious chocolate crunchies. Variety of sizes that serve 8-10 people. No substitutions, alterations, or additions. For a more customized cake, please call or visit this location
Ice Cream & Sorbet
- Cup Of Toppings - 9oz $0.00
Your choice of extra toppings.
- Scooped Ice Cream $0.00
Classic scooped ice cream in a variety of flavors
- Sorbet $0.00
A sweet and fruity frozen treat that’s dairy-free but full of flavor. (Vegan & Dairy-Free Dessert*) *Toppings may not be vegan or dairy-free
- The Original Soft Serve™ $0.00
The Original Soft Serve™ that started it all. Available in a variety of classic and seasonal flavors.
Dessert Packs
- Bonnet® Cone $0.00
The Original Soft Serve™ dipped in a delicious bonnet flavor, and served on a sugar cone.
- Sprinkle Flying Saucers® $0.00
Soft ice cream rolled in sprinkles and sandwiched between two Flying Saucer® chocolate wafers.
- Fudgie Pop $0.00
Mini Fudgie-shaped ice cream pop on a stick, made with vanilla soft serve ice cream covered in chocolate bonnet shell and decorated with frosting. Product Contains: Milk, Soy, Egg
- Sprinkle Cups $0.00
Vanilla or chocolate ice cream with sprinkles served with a cherry on top.
- Chipsters $0.00
Soft serve vanilla ice cream sandwiched between two chocolate chip cookies.
- OREO® Rounders $0.00
Vanilla ice cream sandwiched between two Oreo® cookies.
- Ice Cream Pint $0.00
Your choice of ice cream flavor in a pint.
- Chocolate Crunchies Flying Saucers® $0.00
Soft ice cream rolled in Crunchies and sandwiched between two Flying Saucer chocolate wafers.
- Ice Cream Quart $0.00
Your choice of ice cream flavor in a quart.
- Flying Saucers® $0.00
Soft ice cream sandwiched between two Flying Saucer® chocolate wafers
Limited Time
- Toasted Marshmallow Flying Saucer $0.00
Creamy toasted marshmallow soft serve tucked between two rich chocolatey wafers for a twist on your favorite campfire treat. ?
- S’mores Shake $0.00
ONLINE ONLY! Toasted marshmallow ice cream, hand-spun with rich fudge and graham cracker topping.
- S'mores Sundae Dasher® $0.00
Creamy toasted marshmallow soft serve layered with crunchy graham cracker crumbles and rich ribbons of fudge. Finished with whipped cream and a fudge drizzled – need we say s’more??
- S'mores Scooped $0.00
Toasted marshmallow ice cream brings the campfire flavor with graham cracker and ribbons of fudge in every creamy bite —your favorite s’mores combo, scooped to perfection.?
- S’mores Sundae $0.00
ONLINE ONLY! Enjoy the sweetness of caramelized toasted marshmallow ice cream topped with graham cracker and rich fudge. ?
- Reese’s Toasted Marshmallow Sundae Dasher® $0.00
Layers of creamy toasted marshmallow soft serve swirled with REESE’S® peanut butter sauce and chunks of peanut butter cups. Topped with fluffy whipped cream and a final drizzle of rich, peanut buttery goodness. It’s the ultimate campfire treat in a cup ?
- Toasted Marshmallow Soft Serve $0.00
Dive into the sweetness of caramelized toasted marshmallow with our original soft serve.
- Toasted Marshmallow Pop $0.00
This pop’s got it all—creamy toasted marshmallow ice cream with a snap of our iconic Brown bonnet hard shell. It’s a crackly, melty, toasty treat on a stick.?
Shake, Carvelanche & Sundae
- Banana Barge $12.49
Never has a banana had it so good as when topped with two sundaes with toppings, whipped cream and cherries.
- Sundae $0.00
Your choice of soft ice cream, one topping, whipped cream and a cherry.
- Carvelanche $0.00
Our signature soft ice cream with your choice of mix-ins. Best enjoyed with a spoon
- Shakes $0.00
Hand-spun shakes made with our signature soft serve ice cream
Carvel Details
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible parking lot
Dining options
- Table service
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Carvel Photos










Carvel Location
Carvel
362 Franklin Ave, Franklin Square, NY 11010, USA
Carvel Reviews
staffchocolate milkshakesprinklesbirthdayprices
★ 5★ 4★ 3★ 2★ 1Beyond being a well run Carvel with delicious ice cream, Dan and his team set the standard for customer service and consideration. A perfect example of what a small business/neighborhood establishment should be.
June 22 · Doron HaramatiIn the summer month's this is a twice a week spot for us. The variety of ice cream is great. The cones are fresh. The staff is friendly and helpful.
February 18 · S GThey have a great socially distant set up, minimizing the number of customers allowed inside. Obviously Carvel is pretty straightforward, and you know what to expect. Five stars for friendly service and covid safe protocols.
September 13 · Ameer AhmedQuick service. They were out of mint chocolate chip ice cream when I went. The girls behind the counter were friendly. Our order was correct. There is a 3% upcharge for credit card usage.
June 18 · Shelly SchwabThere is not much that differentiates one carvel from another product-wise. However, the awesome customer service and friendly staff is what makes this one shine. We have a peanut allergy in the family and have never had an issue either.They also do a phenomenal job decorating cakes. 10/10 would recommend :)
November 25 · Tom F
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