Shake Shack Staten Island Mall - New Springville Introduce
For New Yorkers seeking an elevated take on classic American fast food, the Shake Shack location at the Staten Island Mall in New Springville stands out as a prime destination. This establishment is more than just a typical hamburger restaurant; it’s part of a brand known for its commitment to high-quality ingredients, friendly service, and a welcoming community atmosphere. Nestled within one of Staten Island’s major retail hubs, it offers a reliable and satisfying dining experience for shoppers, local families, and burger enthusiasts alike.
The core of the menu revolves around premium offerings. Their signature burgers feature a custom blend of 100% Angus beef that is never frozen and raised humanely in the USA, without hormones or antibiotics. This focus on ethical sourcing and quality ingredients extends to their whole white meat chicken sandwiches and hand-spun frozen custard, making every meal a noteworthy indulgence. From a quick bite during a busy shopping trip to a full dinner with friends or family, Shake Shack provides a trendy yet casual spot for delicious comfort food in the heart of Staten Island.
The restaurant’s atmosphere is designed to be casual and trendy, making it popular for lunch and dinner. It draws a diverse crowd, including college students, families, groups, and tourists, and proudly maintains an inclusive environment, noted as both LGBTQ+ friendly and a transgender safe space. The consistent quality of the food and the efficient, fast service are highlights frequently mentioned by patrons in the area, offering a step up from typical fast-food fare.
The menu boasts a variety of choices beyond the classic ShackBurger®. For those looking for something different, the options are extensive:
- Burgers: Signature items include the ShackBurger®, SmokeShack® (cheeseburger with applewood-smoked bacon and chopped cherry peppers), and the Avocado Bacon Burger. Vegetarian guests have options like the 'Shroom Burger (a crisp-fried portobello mushroom filled with melted Muenster and cheddar cheeses) and the Veggie Shack™.
- Chicken: Hand-breaded and crisp-fried to order, the whole white meat chicken sandwiches, such as the Chicken Shack™ and the Avocado Bacon Chicken, are never frozen and made without antibiotics.
- Fries: Their crispy Crinkle Cut Fries are served plain or loaded, with varieties like Cheese Fries and the seasonal Spicy Korean BBQ Fries.
- Shakes & Frozen Custard: The premium, soft ice cream is made in-house daily with real cane sugar and cage-free eggs. Favorites include the Chocolate Salted Caramel Shake and classic flavors like Black & White Shake, alongside non-dairy options.
- Drinks: Freshly made Lemonades and iced teas, fountain sodas, and even Beer & Wine are available.
- Flat-Top Dogs: 100% Vienna® Beef hot dogs are split and griddled crisp.
The location of this Shake Shack is highly convenient for anyone in the New Springville area and beyond, as it is situated directly within the Staten Island Mall. This central placement makes it an easy stop during a day of shopping or an accessible dining option for local residents. The immediate surroundings offer ample parking, which is a major benefit for visitors.
Location and Accessibility
The restaurant can be found at: 2655 Richmond Ave, Staten Island, NY 10314. Being located within the Staten Island Mall means guests benefit from extensive, complimentary amenities. The location is highly accessible, featuring a Wheelchair Accessible Entrance, Wheelchair Accessible Parking Lot, Wheelchair Accessible Restroom, and Wheelchair Accessible Seating, ensuring a comfortable experience for all patrons. Furthermore, the mall complex offers a free parking lot and free street parking nearby, simplifying the logistics of a visit.
Services Offered
- Dine-in Seating and Indoor/Outdoor Seating Options
- Takeout and Curbside Pickup
- Delivery and No-Contact Delivery
- Catering Services (including large order boxes like the ShackBurger Box for 12 servings)
- Lunch and Dinner Service
- Dessert (Frozen Custard and Shakes)
- Payment via Credit Cards, Debit Cards, and NFC Mobile Payments
Features / Highlights
- Commitment to High-Quality Ingredients: Serving 100% all-natural, never-frozen Angus beef (no hormones or antibiotics ever) and whole white meat, antibiotic-free chicken.
- Inclusive Atmosphere: Recognized as Family-friendly, LGBTQ+ friendly, and a Transgender safespace.
- Diverse Offerings: Provides full meals, quick bites, small plates, comfort food, and includes notable Vegetarian Options like the 'Shroom Burger and Veggie Shack™.
- Beverage Selection: Serves Alcohol, including Beer and Wine, alongside Coffee and house-made Lemonades.
- Convenience Amenities: Offers Fast Service, a Gender-neutral restroom, Restroom, and High Chairs for children.
- Pet-Friendly Policy: Dogs are allowed in the outdoor seating area.
Contact Information
Address: 2655 Richmond Ave, Staten Island, NY 10314
Phone: (929) 529-0513 (Also reachable via mobile at: +1 929-529-0513)
What is Worth Choosing Shake Shack Staten Island Mall?
For New York residents, choosing the Shake Shack in the Staten Island Mall is about more than just grabbing a hamburger—it's about selecting a dining experience that doesn't compromise on quality, values community, and offers outstanding convenience. The brand's philosophy, Stand For Something Good®, translates into tangible benefits for the customer. From the moment you taste the custom-blend Angus beef in a classic ShackBurger® or bite into the crispy Avocado Bacon Chicken sandwich, the premium nature of the ingredients is evident.
While some fast-casual experiences can be inconsistent, Shake Shack is celebrated for maintaining flavorful food, delicious crinkle-cut fries, and rich, house-made frozen custard. The location’s ample seating, including outdoor options (weather permitting), and its positioning within the mall, surrounded by free parking, solves many common dining hassles in New York City. Whether you are craving a decadent SmokeShack® for dinner, a light Veggie Shack™ for lunch, or need a large catering box for a gathering, this Staten Island spot reliably delivers. The restaurant's dedication to accessibility and creating an inclusive, family-friendly atmosphere further solidifies its reputation as a preferred choice for high-quality, casual dining on Staten Island.
Shake Shack Staten Island Mall - New Springville Food & drink
Burgers
Our custom 100% Angus beef blend, never frozen, no hormones or antibiotics ever, humanely raised and grazed in the USA
- Korean BBQ Burger
100% Angus beef cheeseburger topped with crispy sweet onions, fresh scallions and a savory Korean BBQ sauce on a toasted potato bun.
- ShackBurger®
Angus beef cheeseburger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
- Avocado Bacon Burger
Angus beef cheeseburger topped with freshly sliced avocado, applewood-smoked bacon, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
- SmokeShack®
Angus beef cheeseburger with applewood-smoked bacon, chopped cherry peppers, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
- Veggie Shack™
Our veggie burger packed with mushrooms, sweet potatoes, carrots, farro, and quinoa, and topped with American cheese, crispy onions, pickles and ShackSauce (contains sesame, eggs, milk, soy, wheat, and gluten)
- 'Shroom Burger $9.29
*Vegetarian* Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
- Shack Stack® $12.29
Angus beef cheeseburger topped with a 'Shroom Burger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
- Hamburger
Angus beef patty and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, and gluten)
- Cheeseburger
Angus beef patty with cheese and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, soy, and gluten)
- Bacon Cheeseburger
Angus beef cheeseburger topped with applewood-smoked bacon on a toasted potato bun (contains sesame, milk, soy, wheat, and gluten)
- BLT $6.49
All-natural Applewood Smoked bacon, lettuce, tomato, ShackSauce
- Grilled Cheese $5.29
American cheese melted in a grilled potato bun (contains sesame, milk, wheat, soy, and gluten)
Chicken
Whole white meat, never frozen, no antibiotics, hand breaded and crisp-fried to order in cholesterol-free soy oil
- Korean Style Fried Chicken Sandwich $9.79
Crispy, white-meat chicken breast coated in a spicy and sweet Gochujang glaze, sprinkled with sesame seeds and topped with white kimchi slaw, featuring Choi’s Kimchi, on a toasted potato bun.
- Avocado Bacon Chicken $10.99
Crispy chicken breast with freshly sliced avocado, applewood-smoked bacon, lettuce, pickles, buttermilk herb mayo (contains sesame, milk, wheat, egg, soy, and gluten)
- Chicken Shack™ $8.79
Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
- Chicken Bites™
Crispy, whole white-meat bites served with ranch, honey mustard or BBQ (contains milk, wheat, soy, and gluten)
Crinkle Cut Fries
Crispy and cut from golden potatoes, prepared in cholesterol-free soy oil
- Spicy Korean BBQ Fries $4.99
Crispy crinkle cuts spiced with kimchi seasoning and served with a side of Korean BBQ sauce.
- Spicy Korean BBQ Cheese Fries $5.99
Crispy crinkle cuts topped with our cheese sauce spiced with kimchi seasoning and served with a side of Korean BBQ sauce.
- Fries $4.49
Crispy crinkle cut fries (contains soy)
- Cheese Fries $5.49
Crispy crinkle cuts topped with our cheese sauce (contains soy and milk)
- Bacon Cheese Fries $6.79
Crispy crinkle cuts topped with our cheese sauce and applewood-smoked bacon (contains soy and milk)
Shakes & Frozen Custard
Soft, premium ice cream, made in house daily only with the good stuff: real cane sugar and cage-free eggs
- Strawberry Frosted Donut Shake
Donut frozen custard hand-spun with rainbow sprinkles and topped with whipped cream, real strawberry frosting and rainbow sprinkles.
- Chocolate Salted Caramel Shake
Chocolate frozen custard hand-spun with salted caramel and chocolate brownie batter topped with whipped cream and salted caramel sauce.
- Peaches and Cream Shake
Vanilla frozen custard hand-spun with real peach, topped with whipped cream.
- Mini Seasonal Shakes
Donut frozen custard hand-spun with rainbow sprinkles and topped with whipped cream, real strawberry frosting and rainbow sprinkles. Chocolate frozen custard hand-spun with salted caramel and chocolate brownie batter topped with whipped...
- Mini Classic Shakes
Our house-made frozen custard hand-spun, and half the size of our regular shakes.
- Vanilla Shake
House-made vanilla frozen custard with real vanilla (contains milk and egg)
- Chocolate Shake
House-made chocolate frozen custard (contains milk and egg)
- Cookies and Cream Shake
Chocolate cookie crumbles hand spun with our house-made vanilla frozen custard
- Strawberry Shake
Real strawberry hand spun with our house-made vanilla frozen custard (contains milk and egg)
- Black & White Shake
Chocolate fudge sauce hand spun with our house-made vanilla frozen custard (contains milk and egg)
- Vanilla & Chocolate Shake
Our house-made vanilla and chocolate frozen custards (contains milk and egg)
- Floats
Root beer or Creamsicle® (contains milk and egg)
- Frozen Custard
Vanilla or Chocolate frozen custard made in house every day (contains milk and egg)
- Non-Dairy Chocolate Shake
Hand-spun chocolatey, creamy, plant-based, non-dairy frozen custard made with NotMilk™.
- Non-Dairy Chocolate Frozen Custard
Chocolatey, creamy scoops of plant-based, non-dairy frozen custard made with NotMilk™.
Drinks
Lemonades and iced teas made in house with real cane sugar
- Sunset Lemonade
Real strawberry and Meyer lemon juice mixed with orange zest and our house-made lemonade
- Yuzu Honey Lemonade
Yuzu and sudachi citrus juices mixed in house with real lemonade and honey
- Dragonfruit Pomegranate
Real dragonfruit and pomegranate mixed with house-made lemonade
- Shack-made Lemonade
Made in house with real juice and real cane sugar
- Fifty/Fifty™ Lemonades
Half lemonade of your choice, half Organic iced tea
- Organic Iced Tea
Organic Harney & Sons iced tea brewed fresh daily
- Fountain Soda
Coke, Diet Coke, Dr Pepper, Fanta Orange, Sprite, Ginger Ale, Coca-Cola Zero Sugar
- Draft Root Beer
Made with real Louisiana cane sugar
- Organic Apple Juice Drink $3.49
Honest Kids®
- Shack2O Water $3.29
Bottled still water
- Sparkling Shack2O Water $3.29
Bottled sparkling water
- Milk
16 oz cup of milk
Flat-Top Dogs
No hormones or antibiotics ever, split and griddled crisp
- Hot Dog $4.49
100% beef from the pros at Vienna® Beef in Chicago (contains wheat, milk, sesame, and gluten)
Beer & Wine
Cheers!
- Brooklyn Shackmeister® Ale Draft
Brooklyn, NY - 4.8% ABV - American Pale Ale with a light, sweet caramel malt base & bright burst of hops.
- Sixpoint The Crisp Draft
Brooklyn, NY - 5.4% ABV - Pilsner Malt hopped with Tettnang and Hallertau for a snappy, clean finish.
- Bud Light $6.99
St. Louis, MO - 4.2% ABV - Refreshing light lager brewed to highlight a clean, crisp finish.
- Brooklyn Stonewall Inn IPA $6.99
Brooklyn, NY - 4.6% ABV - Session IPA, Lively citra hop notes of lemon peel & fresh grapefruit zest.
- Shack Red® Can $9.99
Cabernet Sauvignon & Syrah, Washington. Ripe, rich, spice
- Shack White® Can $9.99
Sauvignon Blanc, California. Bright, crisp, refreshing
- Shack Rosé® Can $9.99
Syrah & Cabernet Sauvignon, Washington. Dry, fruity, lively
Retail
- Bag O' Bones $8.49
A doggie bag of 5 ShackBurger dog biscuits made just for us by NYC’s Bocce’s Bakery
- Pooch-ini ® $4.49
ShackBurger dog biscuits and vanilla custard
Large Orders
Get the party started with large boxes of your Shack favorites
- ShackBurger Box - 12 servings $85.79
The burger that started it all. Made with 100% Angus beef and topped with cheese, lettuce, tomato, and ShackSauce on a toasted potato bun. No modifications available. (serves 12) An order this large deserves a ‘lil extra love. Please allow for ...
- Crinkle Cut Box - 12 Servings $50.99
Crispy, crinkled goodness. Served with containers and ketchup on the side. (serves 12) An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
- Chicken Shack Box - 12 servings $102.29
A fan fave for a reason. Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun. No modifications available. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
- Veggie Shack™ Box - 12 servings $103.49
Nothing lab-grown here. Our Veggie Shack™ is packed with real veggies including mushrooms, sweet potatoes, carrots + farro and quinoa, and is topped with American cheese, crispy onions, pickles and ShackSauce on a toasted potato bun. An order this...
- 'Shroom Burger Box - 12 servings $110.79
A veggie lover’s best friend. Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun. No modifications available. An order this large deserves a ‘lil ext...
- Cheeseburger Box - 12 servings $82.79
Can’t beat a classic. 100% Angus beef topped with melted cheese on a toasted potato bun. Customize with your choice of topping(s) below. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
- Hamburger Box - 12 servings $79.49
Better than basic. 100% Angus beef on a toasted potato bun. Customize with your choice of topping(s) below. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Utensils
- Utensils Opt-In
- Utensils Opt-Out
Shake Shack Staten Island Mall - New Springville Details
Service options
- Outdoor seating
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Assistive hearing loop
Offerings
- Alcohol
- Beer
- Coffee
- Comfort food
- Quick bite
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
Amenities
- Gender-neutral restroom
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Parking
Pets
- Dogs allowed outside
Shake Shack Staten Island Mall - New Springville Photos
Shake Shack Staten Island Mall - New Springville Location
Shake Shack Staten Island Mall - New Springville
2655 Richmond Ave, Staten Island, NY 10314, USA
Shake Shack Staten Island Mall - New Springville Reviews
shakespricefast foodcheese friesbathroomchicken sandwichlemonadecashieremployeetruffle burger
★ 5★ 4★ 3★ 2★ 1I don’t go to the mall often, but when I do I always crave Shake Shack. The food court options don’t do it for me. The burger was flavorful and crisp, the fries were delicious as always. We got the double shack burger and fries with the tropical kiwi lemonade. The seating area is pretty large and happened to be fairly empty, but it does fill up quick during the weekends depending on the time and it’s far too cold currently to sit outside. Overall, Shake Shack continues to provide a satisfying meal.
February 22 · MelodieRestore ms are dirty, service could not provide an order, forgot to produce item that was orderedThe most crucial and serious is oil was not changed forever as fries and fried stuff as bitterness is extreme unfortunately
August 10 · Alex SherDubai chocolate shake is soooooo goood!!!creamy the Kataifi has a great texture just well thought out version of this viral desert!!
July 13 · Gregory MyersI like that there was a kiosk to order your food without going to the cashier. What was confusing is the table number for either dine in or take out. I didn't know where it was. I think a sign somewhere to tell where these numbers were would be great. Its just next to the cashier.
August 25 · PeachiiThe fries and shakes here are always consistent and great. They're always fresh, crispy and tasty. Food is great. It's very clean and now there are little kiosks by the counter where you can place your order if it's busy. The staff are welcoming and the atmosphere is comfortable and casual. For those who are concerned about price, they usually have BOGO deals on UberEats or the Shake Shack app if you check. Highly recommend.
January 16 · Marie W.
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