Starbucks at 1889 Broadway: Your Upper West Side Coffee Destination

Starbucks Introduce

For many New Yorkers, a great day starts with a great cup of coffee. In a city where every corner seems to have a café, finding one that combines convenience, quality, and a welcoming atmosphere is a true win. The Starbucks located at 1889 Broadway, nestled in the vibrant Upper West Side, is more than just a place to grab your usual order. It's a bustling hub that serves as a morning ritual, a mid-day escape, and a meeting point for locals and visitors alike. This particular Starbucks location is known for its efficient service and friendly staff, making it a reliable spot for your daily caffeine fix. Whether you're a regular or just passing through, you'll find the familiar, comforting Starbucks experience with a distinct New York energy.

The coffee shop has cultivated a reputation for its exceptional team, with customers frequently highlighting the staff's positive attitudes and quick service. One customer, for instance, praised an employee named Gigi for her remarkable kindness after a small accident, noting how she went above and beyond to save their day. Another review mentioned Jay's great job taking their order, "didn't miss a beat." This level of attentiveness and genuine customer service elevates the experience, transforming a simple transaction into a pleasant interaction that brightens your day. This location also has a great reputation for its delicious drinks and a clean, well-maintained environment, with one reviewer noting the pleasant young man cleaning the lobby.

The Starbucks at 1889 Broadway, New York, NY 10023, USA, enjoys a prime location that is hard to beat. Situated directly on Broadway, it's just a stone's throw away from some of Manhattan's most famous landmarks, including Lincoln Center. This makes it an ideal stop for a pre-show pick-me-up or a post-performance chat. Its proximity to public transportation is a major advantage for busy New Yorkers. The coffee shop is conveniently located near multiple subway stations, including the 1 train at 66th Street-Lincoln Center, and is easily accessible by various bus routes. For those who prefer to walk, the area is highly pedestrian-friendly, connecting you to the surrounding residential and commercial areas with ease. The central location in the Upper West Side makes it a natural gathering spot for a diverse crowd, from students and artists to business professionals and families.

Even though the provided reviews highlight the excellent service, let's look at the variety of products and services this Starbucks offers:

A full range of Starbucks' signature coffee beverages, including hot and iced drinks, and espresso-based creations.
Blended beverages, such as the famous Frappuccinos, with a customer specifically mentioning the "caramel frappuccino is great as always."
A selection of tea and other non-coffee drinks to cater to all tastes.
A variety of food items, including pastries, sandwiches, and wraps. A customer review noted their satisfaction with the "spinach, feta, egg white wrap," even while observing it was "thinner than advertised but still delicious."
The ability to place mobile orders for quick pick-up, a service that is highly valued by fast-paced New Yorkers.
Complimentary Wi-Fi for customers, as evidenced by a review mentioning people on their laptops, suggesting it's a good spot for work or study.
A welcoming environment that encourages both quick visits and longer stays, despite the limited seating mentioned in one review.

This particular Starbucks location stands out for several reasons that make it a local favorite and a highlight among the many options in the city.

Exceptional Customer Service: The staff at this Starbucks consistently receives high praise from customers. Reviews highlight their friendliness, efficiency, and willingness to go the extra mile to ensure a positive experience.
Prime Location: Its proximity to Lincoln Center and other key Upper West Side attractions makes it a convenient and strategic spot. Whether you are a local resident or a tourist, it's an easy stop to fit into your busy day.
Reliable Quality: The consistency of Starbucks' products is a key feature. As one customer noted, the quality of their signature drinks remains high, providing a dependable and satisfying experience every time.
A Great Place to Work: Despite the noise, a reviewer noted that it's a good spot to work. The availability of Wi-Fi and a generally pleasant environment makes it a productive space for those needing a change of scenery.
Efficiency: In a city that never sleeps, quick and accurate service is a must. This location is repeatedly noted for its great and very quick service, which is essential for New Yorkers on the go.

For anyone looking to connect with the coffee shop, the contact information is as follows:

Address: 1889 Broadway, New York, NY 10023, USA

Phone: (212) 245-1362

Mobile Phone: +1 212-245-1362

What makes this Starbucks a truly worthwhile choice is its seamless integration into the New York lifestyle. It understands the needs of its customers: speed, quality, and a touch of human connection in a fast-paced environment. The combination of a highly-rated, friendly staff with a quick and efficient service model is what sets it apart. While every Starbucks offers the same menu, the personal touch and excellent service at this particular location make it special. It’s a place where your order is taken with a smile, your drink is made to perfection, and you feel genuinely welcome. Whether you're craving a classic caramel Frappuccino or a spinach wrap, you can count on this Starbucks to deliver a satisfying experience, all within one of the city's most iconic neighborhoods. For those in the Upper West Side, this isn't just a coffee shop; it's a reliable part of the community.

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Starbucks Location

Starbucks

New York New York County New York Broadway

1889 Broadway, New York, NY 10023, USA

Starbucks Reviews

Gigi is amazing, I had an accident and dropped my whole drink (almost cried) and she saved my day. Her kindness and customer service is exceptional, she really made my day, my drink was delicious to top it off. Jay did a great job taking my order, didn’t miss a beat. Even the young man cleaning the lobby was very pleasant. Thank you. Great staff and location.
September 03 · Coco Black
This Starbucks is not too bad. There isn't a lot of seating but we managed to find a seat. It's quite noisy here, but there are a few people on their laptops so this seems like an nice place to work. The service here is great and very quick. The guy who works here is very nice.The caramel frappuccino is great as always. Their spinach, feta, egg white wrap was thinner than advertised but still delicious.
July 04 · JaeHee Kwak
I ordered a bagel with cream cheese And got it in a bag without a knife to spread the cream cheese so I had to go back to the counter to ask for a knife. I sat down again, only to realize that there was no napkins in the bag so I went up to the receiving counter and asked the young lady for a napkin. Before she even addressed my questions she barked at me “don’t lean over-the-counter”. I was actually standing about two feet away from the counter, I found it very disrespectful and aggressive. I told her that I was not leaning over-the-counter and she continued to berate me at the top of her voice, so that everyone in the store was looking at her. I’m A fairly frequent visitor to Starbucks, but after this experience, I am unlikely to visit another Starbucks. This person lack common courtesy, andneeds to be trained!
May 18 · Milton Brady
I was walking by in a hot day and decided to get a refresher. I'm very peculiar with this drink because I prefer it more watery than flavorful. Thankfully a barista named Dani was very patient and helpful and made the drink to my liking. An exceptional example of quality customer service, exactly what Starbucks is aiming for. Kudos to the store and her for making my day a little better
July 25 · Florencio Morales
I usually don’t take the time to write negative reviews, but as someone who loves this neighborhood and visits Starbucks almost daily, I felt it was important to share my experience in hopes that things can improve.Unfortunately, I’ve consistently had unpleasant interactions at the 63rd Street and Broadway location; especially when compared to the warm and friendly service at the 67th Street store. Each time I visit, the atmosphere feels unwelcoming.While I understand that everyone can have a tough day, I’ve noticed that ALL of the FEMALE staff members at this location often project negative attitudes toward customers. It’s reached a point where I feel uncomfortable asking for basic items like a straw or sleeve, as I’m met with eye rolls, dismissive responses, or even ignored altogether.What was especially upsetting during my recent visit was being laughed at while I was speaking. It felt incredibly disrespectful and embarrassing. No customer should be made to feel that way, and it certainly doesn’t reflect the standard of service I associate with Starbucks.Today’s experience was particularly disappointing, and it left me wondering whether some of the staff truly want to be there. As a loyal customer and a resident who cares about this community, I hope that this feedback will be taken seriously and lead to better service; not just for me, but for everyone in the neighborhood.Thank you for taking the time to listen.
July 26 · Angela Yoon