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Auntie Anne's
- 8th Avenue and, W 31st St, New York, NY 10001

Bakery ★2.0 (9)·$20–30

8th Avenue and, W 31st St, New York, NY 10001, USA

2.0
The pretzels were burnt I asked for a new badge and they were also burnt and did not taste good. I checked at the kiosk a few days later and saw the pretzels in the same condition meaning it was not just an issue with the day I bought them.The staff were lovely and tried their best but the quality of the pretzel is just not good. - Adati Tarfa
Auntie Anne's Overview Intro Detail Photos Location Reviews
$20–30 per person Reported by 9 people$1–10$10–20$20–30$30–50

Auntie Anne's Introduce

In the bustling heart of New York City, where life moves at an incredibly fast pace, a quick and convenient snack is often a necessity. Auntie Anne's, a globally recognized bakery brand, offers just that, with a location situated at the busy intersection of 8th Avenue and W 31st St. This bakery, often associated with its classic, hand-rolled soft pretzels, has become a fixture for many a commuter and traveler passing through the area, as it's a popular option in the Penn Station vicinity. The main draw is the simplicity and speed of the service, making it an ideal spot for a "quick visit." The concept is straightforward: a fresh, warm pretzel to satisfy a craving on the go. While the brand is well-known, and the smell of a freshly baked pretzel can be quite enticing, this specific location has received mixed feedback from customers. Some reviews point to issues with the quality of the pretzels, mentioning that they were "burnt" or "stale," which is a concern. However, other feedback praises the "lovely" staff who "tried their best," suggesting that the issues may be with product consistency rather than the service itself. It’s a place that thrives on its brand recognition and high-traffic location, serving as a convenient snack stop for a diverse crowd.

Auntie Anne's brand is built on the promise of a fresh, hot-out-of-the-oven pretzel. The simple recipe of soft dough, a signature twist, and a choice of classic flavors has made it a favorite for decades. The menu typically features the iconic Original Pretzel, as well as a variety of other sweet and savory options. These often include the Cinnamon Sugar Pretzel, pretzel nuggets, pretzel dogs, and a selection of dips and beverages. The menu is designed for a fast-casual experience, catering to those who need a quick bite. However, the quality of the product can be inconsistent, as some customer reviews have pointed out. For example, a customer noted that they were sold a pretzel that was "stale (likely a few days old)," which is a significant issue for a brand built on freshness. Another customer mentioned that the pretzels were "burnt." This indicates that while the staff may be trying their best, there can be a disconnect in the final product's quality. This specific location's menu may also include offerings from Cinnabon, given the common partnership between the two brands, providing additional options like cinnamon rolls and other baked goods. The variety of items and the speed of service are key components of what Auntie Anne's provides, but customers should be aware of the potential for inconsistent quality. The ability to grab a snack quickly and pay with credit or debit cards makes it a very convenient choice, but the "diabolical" experience of a stale pretzel for a high price is something to keep in mind.

Auntie Anne's is located at the bustling corner of 8th Avenue and W 31st St, New York, NY 10001, USA. This places it in a prime, high-traffic area, particularly for those passing through Penn Station. The location makes it incredibly accessible for commuters, tourists, and anyone working or living in the Midtown area. The proximity to a major transportation hub means that a constant stream of potential customers is just steps away. The main service option is takeout, which is perfectly suited for a location designed for people on the move. The focus is on a grab-and-go model, with no mention of seating or a place to dine in. This is common for establishments located in transit hubs, where the primary goal is to get a customer their order as quickly as possible. The establishment also prides itself on its accessibility, featuring a wheelchair-accessible entrance, which is a key highlight for a business in such a high-traffic urban environment. The combination of a central location and an accessible, quick-service model makes Auntie Anne's a highly practical option for a fast snack in the city.

Auntie Anne's is known for its classic offerings and a streamlined service model designed for efficiency. While the core product is the pretzel, the menu often includes a variety of other items to appeal to a wider audience. The service is geared towards speed, making it a perfect spot for those in a hurry. The bakery's main service option is simple: you can walk up and get your order to go. This "quick visit" model is its defining feature. The payment process is also designed for convenience, accepting both credit and debit cards. The following is a summary of the key services and offerings you can expect to find at Auntie Anne's:

  • Service options: The primary service is Takeout, perfect for a quick snack on the go.
  • Core products: The main offerings are soft pretzels, which come in a variety of flavors, including the Original and Cinnamon Sugar. Other popular items often include Pretzel Nuggets and Pretzel Dogs.
  • Beverages and Sides: The menu usually features a selection of drinks, such as their popular lemonade, and various dipping sauces like cheese and cinnamon glaze.
  • Payment: The bakery accepts both Credit cards and Debit cards, providing a convenient way to pay.
  • Quick Visit: The business is set up for a fast transaction, making it ideal for those who are in a rush.

Auntie Anne's has several highlights that contribute to its standing as a well-known bakery, despite some of the negative feedback. The brand's reputation for classic soft pretzels is a significant draw, and for many, the taste is a comforting and familiar experience. The location's accessibility is also a major highlight, as the wheelchair-accessible entrance ensures that the business is open to everyone. While the reviews from this specific location are mixed, it's important to note the positive feedback about the staff. Their "lovely" and "tried their best" attitude suggests a commitment to customer service, even when faced with product quality issues. This human element can be a significant factor in a customer's overall experience. The convenience of the location and the ability to grab a snack quickly are also key features that make it a popular choice for commuters and tourists alike. The fact that the bakery is a "quick visit" destination is a highlight in itself, as it caters to a specific and important need in a bustling city like New York. The straightforward business model and well-known products make it a reliable, if sometimes inconsistent, choice for a quick snack.

  • Service options: The business is strictly takeout, prioritizing speed and convenience.
  • Accessibility: The wheelchair-accessible entrance makes it an inclusive option for all customers.
  • Planning: It is designed for a "quick visit," which is ideal for people on the go.
  • Payments: The acceptance of credit and debit cards makes transactions easy.
  • Staff: Positive customer feedback on the staff's friendliness and effort is a notable highlight.

For inquiries or a quick visit, Auntie Anne's can be found at the following location. The business is set up for in-person orders, and its primary mode of operation is to serve customers directly from the counter. As a franchise, customer service inquiries can often be directed to a corporate number, but for a direct visit, the address is the most important piece of information. The following contact information provides the necessary details for finding the bakery in person.

  • Address: 8th Avenue and, W 31st St, New York, NY 10001, USA
  • Phone: N/A
  • Mobile Phone: N/A

What is truly worth choosing about Auntie Anne's is its status as a reliable and convenient option for a classic snack. While the reviews from this particular location highlight a serious concern about inconsistent quality—with a pretzel being "burnt" or "stale"—the brand's general reputation and the staff's positive attitude are mitigating factors. The fact that customers noted the staff's effort and kindness is a testament to the human element of the business. It is a perfect example of a place that serves a specific purpose in the urban landscape: a fast, recognizable, and easy snack for people on the go. The convenience of its location near Penn Station and the ability to get a quick bite without any hassle is a major plus. The simple service model and acceptance of modern payment methods also contribute to its appeal. For those who need a quick and familiar snack and are willing to take a chance on the product quality, Auntie Anne's is a viable option. It's a place that caters to the needs of a fast-paced city, making it a functional and valuable stop for a quick pretzel.

Auntie Anne's Details

  • Service options

  • Takeout
  • Accessibility

  • Wheelchair accessible entrance
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards

Auntie Anne's Photos

Auntie Anne's Picture 1Auntie Anne's Picture 2Auntie Anne's Picture 3Auntie Anne's Picture 4Auntie Anne's Picture 5Auntie Anne's Picture 6Auntie Anne's Picture 7Auntie Anne's Picture 8Auntie Anne's Picture 9Auntie Anne's Picture 10

Auntie Anne's Location

Auntie Anne's

8th Avenue and, W 31st St, New York, NY 10001, USA

Auntie Anne's Reviews

An average rating of ★2.3 from 24 user reviews.

pretzelspricepretzel nuggetsscamcinnamon sugarkioskreceiptfranchisecouponlemonade

★ 5★ 4★ 3★ 2★ 1

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