Chipotle Mexican Grill Introduce
In the vibrant and culturally rich neighborhood of East Harlem, Chipotle Mexican Grill stands as a well-known destination for fresh, customizable Mexican-inspired food. This isn't just a simple fast-food joint; it's a place that has built a reputation on its commitment to providing high-quality, responsibly sourced ingredients in a fast-casual setting. The brand's focus on allowing customers to "build their own" meal ensures that every order is a unique creation, perfectly tailored to individual tastes and dietary needs. Whether you're craving a hearty burrito, a wholesome salad, or a flavorful bowl, the menu offers a vast array of options to choose from. A customer review highlights the dedication of the staff, noting how a particular employee, Santonio, was "attentive, polite & surprisingly moved like he was a seasoned pro." This kind of personal, friendly service, even during busy periods, is a testament to the team's commitment to a positive customer experience. Chipotle is a versatile spot that caters to a diverse crowd, from **college students** to **tourists** and large **groups**. Its trendy yet casual atmosphere makes it a comfortable place to hang out, while its emphasis on **healthy options**, **vegan options**, and **vegetarian options** ensures that it appeals to a broad audience. It’s a place that perfectly balances speed and quality, offering a delicious meal that is both convenient and satisfying. The transparency of the open-kitchen concept allows customers to see their food being prepared, adding an extra layer of trust and engagement to the dining experience. It's a cornerstone of the modern urban culinary landscape, and this location in East Harlem is no exception.
Chipotle Mexican Grill is conveniently located at 165 E 116th St, New York, NY 10029, USA. This address places it in the heart of East Harlem, a bustling neighborhood known for its vibrant community and diverse food scene. The restaurant's location is easily accessible for a wide range of people. It is situated near several key public transportation hubs, including the 6 subway line at the 116th Street station, making it a quick and easy trip from various parts of Manhattan. Additionally, numerous bus routes run through the area, providing another simple way to reach the restaurant. A significant highlight of the location is its comprehensive accessibility. It features a **wheelchair accessible entrance**, a **wheelchair accessible restroom**, and **wheelchair accessible seating**, ensuring that the restaurant is a welcoming and accommodating space for all members of the community. Its position on a well-trafficked street means it's a convenient stop for a quick lunch or dinner. While parking in this area of New York can be challenging, the ease of public transportation makes it a go-to spot for those on foot or using the subway. The combination of a prime location and a strong commitment to accessibility ensures that this Chipotle is available to a broad audience. It’s a place that is deeply integrated into the rhythm of the neighborhood, serving as a reliable and popular dining option for everyone.
Chipotle Mexican Grill provides a range of service options designed for maximum convenience and flexibility. As a leader in the fast-casual dining industry, its operations are streamlined to cater to modern urban lifestyles. The primary services offered are:
- Delivery: For customers who prefer to enjoy their meal at home or the office, the restaurant offers delivery services, bringing their freshly prepared food right to their door.
- Takeout: Customers can place an order for takeout and pick it up at their convenience. This is a popular option for a quick lunch break or a meal on the go.
- Dine-in: The restaurant features a casual and comfortable setting for customers who wish to eat on the premises. The seating is conducive to both individual diners and groups.
- Catering: Chipotle also offers a catering service, making it a great option for office parties, events, or gatherings. The "Build Your Own" catering spreads allow guests to customize their meals with a variety of fresh ingredients.
The combination of these services provides a great deal of flexibility, ensuring that customers can get their Chipotle fix in the way that works best for them. The **fast service** is a key highlight, as mentioned in customer feedback, ensuring that even during busy periods, the line moves efficiently. The **delivery** and **takeout** options are essential for the fast-paced New York environment, catering to those who prioritize convenience. The availability of **catering** makes it a versatile choice for a wide range of events, from small get-togethers to larger parties. This multi-faceted approach to service allows Chipotle to effectively serve a broad customer base, from busy professionals to families planning a meal. It shows a commitment to being adaptable and meeting the diverse needs of the community. This focus on convenience and customer choice is a defining aspect of the restaurant's operations and a major reason why it is a popular spot in the neighborhood. It's a place that works with you, no matter your schedule or preference.
Chipotle Mexican Grill stands out in the competitive New York food scene with several key features and highlights that contribute to its unique appeal. These elements are what make it a reliable and enjoyable destination for a satisfying meal.
- Highlights: The restaurant is known for its **fast service**, a crucial element for a fast-casual spot in a busy city. It is also celebrated for its focus on **healthy options**, catering to the growing demand for nutritious fast food.
- Popularity: The restaurant is a go-to spot for **Lunch** and **Dinner**, with its offerings perfectly suited for these meal periods. It is also popular for **Solo dining**, as the convenient and quick nature of the service makes it a comfortable choice for individuals.
- Accessibility: The restaurant is fully accessible, featuring a **wheelchair accessible entrance**, **restroom**, and **seating**, which ensures a welcoming and inclusive environment for everyone.
- Offerings: The menu includes classic **Comfort food**, along with a wide range of **Vegan options** and **Vegetarian options** like the "Wholesome Bowl" and "Veggie Full Bowl." It also offers **Quick bites** and **Small plates** for a lighter meal.
- Dining Options: The restaurant offers **Lunch**, **Dinner**, and **Catering**, providing a variety of dining experiences.
- Amenities: The availability of a **Restroom** is a key amenity that adds to the comfort and convenience of a dine-in visit.
- Atmosphere and Crowd: The atmosphere is described as both **Casual** and **Trendy**, creating a modern and relaxed setting. The restaurant attracts a diverse crowd, including **College students**, **Groups**, and **Tourists**, highlighting its broad appeal.
- Children: The restaurant is noted as **Good for kids**, and the availability of a **Kids' menu** with options like "Build Your Own Kid's Meal" and "Kid's Quesadilla" makes it a great choice for families.
- Payments: For customer convenience, the restaurant accepts **Credit cards**, **Debit cards**, and **NFC mobile payments**, ensuring a smooth and modern transaction process.
These features collectively create a space that is both efficient and accommodating. The fast service and flexible offerings cater to the busy urbanite, while the diverse menu and family-friendly amenities make it a welcoming spot for a wide range of people. The commitment to providing healthy, vegan, and vegetarian options is a key highlight that sets this Chipotle apart, ensuring that it is a place for a quick, delicious, and enjoyable meal that can be tailored to any preference.
For any inquiries or to learn more about the menu and services, you can contact Chipotle Mexican Grill using the following information. The staff is ready to assist you and ensure your experience is as smooth as possible.
- Address: 165 E 116th St, New York, NY 10029, USA
- Phone: (332) 258-8948
Having clear and accessible contact information is a crucial part of providing excellent customer service, and Chipotle Mexican Grill makes it simple to get in touch. The provided phone number is the most direct way to communicate with the restaurant's team, whether you're asking about their menu, checking their hours, or placing a takeout order. This is particularly useful for those who want to minimize their wait time. The physical address is also clearly listed, which is essential for both locals and out-of-town visitors who might be using GPS or a map to find the location. This straightforward approach to communication reflects the restaurant's overall no-fuss ethos. It’s a small but significant detail that shows they value their customers' time and are committed to being easily reachable. Whether you are planning a visit or just have a quick question, these contact points provide a reliable connection to the restaurant's team. It’s a foundational element of their customer service, helping to ensure that every interaction, from the first call to the final bite, is a positive and efficient one. The simplicity of their contact information aligns with the restaurant's dedication to a straightforward and customer-friendly experience.
What makes Chipotle Mexican Grill a truly worthwhile choice for your next meal is its unique blend of qualities that cater perfectly to the New York lifestyle. This is a place that understands the need for a quality meal that is both fast and flavorful. By choosing Chipotle, you are opting for a streamlined experience that focuses on fresh ingredients and complete customization. The "Build Your Own" concept is a major strength, allowing you to create a meal that is exactly what you want, whether it's a calorie-conscious bowl or a decadent burrito with all the fixings. The positive customer reviews, which highlight the great food and attentive staff like Santonio, are a testament to the quality of their service and product. The restaurant’s comprehensive accessibility features, including fully accessible seating and restrooms, offer maximum convenience for every type of customer. The fact that they offer a wide range of **healthy options**, **vegan options**, and **vegetarian options** sets them apart from many fast-food chains and makes them a reliable choice for those with dietary restrictions or preferences. In a city with countless dining options, Chipotle stands out by offering a consistent, high-quality, and friendly service that leaves a lasting positive impression. It's a place that provides a great meal that embodies the spirit of modern, customizable dining in a casual and trendy setting.
Chipotle Mexican Grill Vibe
Burrito
- Build Your Own Burrito
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Burrito Bowl
- Build Your Own Burrito Bowl
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Lifestyle Bowl
- Balanced Macros Bowl
Light Rice, Black Beans, Chicken, Fajita Veggies, Fresh Tomato Salsa, Guacamole, and Extra Romaine Lettuce. Digital order only.
- Wholesome Bowl
Digital Order Only. Salad Blend, Chicken, Fajita Veggies, Fresh Tomato Salsa, and Guac. The Wholesome Bowl is Paleo, Whole30®, Grain Free, Gluten Free, and Keto. Digital order only.
- Wholesome Bowl with Carnitas
Salad Blend, Carnitas, Fajita Veggies, Fresh Tomato Salsa, and Guacamole. Digital order only.
- Keto Salad Bowl
Salad Blend, Chicken, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Cheese. It's Keto, Grain Free, and Gluten Free so you can make it work for you every time. Digital order only.
- High Protein Bowl
White Rice, Black Beans, Double Chicken, Red Chili Salsa, Cheese, and Shredded Romaine Lettuce. Digital order only.
- Veggie Full Bowl
White Rice, Black Beans, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Plant Powered Bowl
Salad Blend, White Rice, Sofritas, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Guacamole. Digital order only.
- Go Half Veggie Bowl
½ Chicken, ½ Sofritas, Lettuce White Rice, Fajita Veggies, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, and Sour Cream. Digital order only.
Quesadilla
- Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Salad
- Build Your Own Salad
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigre...
Tacos
- Build Your Own Tacos
Your choice of 3 or 1 freshly grilled meat, sofritas, or guacamole, and up to five toppings served in a soft or hard-shell tortilla.
Kid's Meal
- Build Your Own Kid's Meal
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
- Kid's Quesadilla
With a side of rice and beans. Includes fruit or kid's chips and organic juice or milk.
Chips & Sides
- Chips
- Chips & Guacamole
- Large Chips
- Large Chips & Large Guacamole
- Chips & Fresh Tomato Salsa
- Chips & Tomatillo-Red Chili Salsa
- Chips & Tomatillo-Green Chili Salsa
- Chips & Roasted Chili-Corn Salsa
- Chips & Queso Blanco
- Large Chips & Large Queso Blanco
- Side of Adobo Ranch
- Side of Guacamole
- Large Side of Guacamole
- Side of Queso Blanco
- Large Side of Queso Blanco
- Tortilla on the Side
Drinks
- Organic Watermelon Limeade
Seasonal Flavor
- Organic Lemonade
- Organic Mandarin Agua Fresca
- Organic Berry Agua Fresca
- Fountain Drink
Soda and Iced Tea
- Mexican Coca-Cola
- Mexican Sprite
- Topo Chico Mineral Water
- Coke Zero
- Poppi Strawberry Lemon
- Poppi Orange
- Grapefruit Izze
- Blackberry Izze
- Tractor Organic Lemonade
- Apple Juice
- Open Water Still
Chipotle Mexican Grill Details
Service options
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Wheelchair accessible parking lot
Offerings
- Comfort food
- Healthy options
- Quick bite
- Vegan options
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Table service
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- Kids' menu
Chipotle Mexican Grill Photos










Chipotle Mexican Grill Location
Chipotle Mexican Grill
165 E 116th St, New York, NY 10029, USA
Chipotle Mexican Grill Reviews
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★ 5★ 4★ 3★ 2★ 1This location has been my primary spot since it opened. I've seen many employees come & go. The place has its share of homeless people gleaning the soda station and teens coming in after school and causing an occasional ruckus but the staff really try their best to keep the place clean, sanitized and items stocked. Being courteous to them goes a long way as I've managed to steal a smile from their tired faces but today was quite different. The ONLY new & young employee I've ever seen take the time to make sure I didn't get the bottom of the barrel chicken was SANTONIO. He was attentive, polite & surpringly moved like he was a seasoned pro!
May 20 · Y. “Relly Rosegold” H.The staff (server and cashier) were very courteous and nice to me. They were very busy (most of the items on the bar were empty, so they had to refill). There was another preparer behind doing online orders. Food is great! She packed it very well for me (I get the vegetable - no meat). It was $11.45 with queso of $1.80 totalling $13.15 (including tax).
July 05 · LiTwo bowls, same result. We ordered in person to go around 10:30pm, 30 minutes before closing. The scoop of chicken they gave me was so small but they overloaded on the rice. I got brown rice instead of white, and it tasted hard. There was no sour cream left. The chicken tasted super salty. Overall the bowl tasted dry and salty. It wasn’t worth $12.
June 01 · Tracy ChanThis location desperately needs new management and staff or a long term visit from corporate offices. They’re consistently out of certain items and when they run out they tell you it’s gonna be 15/20 min for it to be replaced. Been working in Food & Beverage in nyc for several years and that grill is definitely not up to DOH standards. Love chipotle and been a long time customer, this location is closest to where I live but I hate coming to this spot purely cause of the disorganization and lack of effort.
May 27 · Conrad CelestinIt’s always dirty. Even when it’s slow, the workers will stand behind the counters doing nothing when there is trash and food on every single table and the floor. There are often no clean tables to sit at. They will watch customers clean off tables to eat and do nothing to help. Definitely needs corporate support.
May 28 · Tarryn Willis
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