Dunkin' on Broadway: Your Go-To Spot for Coffee, Donuts, and More in NYC

Dunkin' Introduce

In the bustling landscape of New York City, where every minute counts, having a reliable and friendly spot for your daily caffeine fix and a quick bite is essential. Dunkin' at 3369 Broadway is a familiar name and a go-to destination for countless locals and tourists alike. Known for its wide array of beverages and classic food items, this coffee shop offers much more than just a cup of coffee. It’s a convenient hub for a quick breakfast, a satisfying lunch, or a sweet treat any time of day. This location embodies the fast-paced, accessible spirit of New York, providing a consistent experience whether you're starting your morning commute or grabbing an afternoon pick-me-up.

Dunkin' serves as a dependable part of the neighborhood’s daily rhythm, a place where people can grab their favorite iced latte or a classic donut without a second thought. It's a spot that caters to a diverse crowd, from individuals on their way to work to families and tourists looking for a taste of a well-known American brand. The atmosphere is casual and welcoming, designed for a quick stop rather than a long, drawn-out meal. Its popularity is evident in its ability to cater to a variety of needs, offering everything from a quick espresso shot to a full breakfast sandwich. With its iconic menu and efficient service model, Dunkin' on Broadway has solidified its place as a reliable and convenient option for anyone navigating the city's lively streets.

Located at 3369 Broadway, New York, NY 10031, USA, Dunkin' is situated in a vibrant and easily accessible part of the city. Its position on Broadway places it in a high-traffic area, making it a convenient stop for those living, working, or visiting the surrounding neighborhoods. This prime location ensures that patrons can easily find and access the coffee shop from various points of the city. The accessibility of this location is a major plus for many New Yorkers. The restaurant is well-served by public transportation, with numerous subway and bus routes nearby, making it a practical choice for commuters. For those traveling by car, paid street parking is available, providing a practical if sometimes competitive option for drivers. A key feature of this location is its commitment to accessibility, as it offers both a wheelchair-accessible entrance and wheelchair-accessible seating. This ensures that the venue is welcoming to everyone in the community, allowing all patrons to enjoy their visit comfortably. The location's strategic placement and focus on accessibility make it a hassle-free choice for anyone in need of a quick coffee or snack in the New York area.

Dunkin' offers an extensive range of services and menu items designed to meet the diverse needs of its customers, from grab-and-go convenience to a place to sit and relax. The services available include:

Curbside Pickup and Delivery: For maximum convenience, Dunkin' provides curbside pickup and delivery services. These options are perfect for those with a tight schedule, allowing you to get your order without even having to enter the store. It's an ideal solution for a busy morning or a late-night craving.
Takeout and Dine-in: Customers have the choice to either take their order to go or enjoy their food and drinks in the casual dining area. The dine-in option offers a relaxed atmosphere with seating and Wi-Fi, making it a great spot for a quick break, a casual meeting, or a place to get some work done.
Onsite Services: The store provides a full range of on-site services, including a full menu of hot and iced beverages, freshly made food items, and baked goods. This ensures that all your cravings can be satisfied in one convenient location.
Wide Range of Offerings: Dunkin' is not just about coffee. The menu includes a variety of offerings such as comfort food, late-night food, and quick bites. The menu is also inclusive, featuring several vegetarian options, ensuring there's something for everyone to enjoy.

Dunkin' on Broadway stands out for a number of key features and highlights that make it a popular spot in the neighborhood. These elements contribute to its reputation as a reliable and welcoming establishment.

Great Coffee: As a coffee shop, the quality of the coffee is a major highlight. Dunkin' is well-regarded for its consistently good coffee, available in various forms, including hot, iced, cold brew, and frozen. The menu features a wide selection of crafted coffees, from classic Original Blend to seasonal favorites like the Pumpkin Spice Iced Signature Latte.
Extensive Menu: Beyond coffee, the menu is a significant feature. Customers can choose from a large variety of food items, including breakfast sandwiches, wraps, bagels, and savory bites like Loaded Hash Browns. The selection of donuts and other bakery items, such as muffins and croissants, is a major draw.
Diverse Dining Options: The restaurant caters to various dining needs throughout the day. It’s popular for breakfast and brunch, but also offers options for lunch, dinner, and dessert. The availability of late-night food is a bonus for those with non-traditional schedules.
Kid- and Pet-Friendly Amenities: The location is good for kids, with high chairs available for families. Additionally, it has a dog-friendly policy, allowing pets to be present in the outside areas. This makes it a great spot for a family outing or a quick stop while walking your dog.
Amenities: The availability of Wi-Fi is a key feature for many customers who use the location as a workspace or a place to relax and browse the internet. This, combined with the casual atmosphere and seating, makes it a comfortable spot for solo dining or working remotely.

For more information or to place an order, you can contact Dunkin' using the following information. The store is located at 3369 Broadway, New York, NY 10031, USA. You can reach them by phone at (646) 368-5127 or +1 646-368-5127. While some customer reviews have mentioned issues with mobile app orders and staff interactions, it's always best to contact the store directly for the most up-to-date information on hours and services. The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and easy. These contact details are crucial for anyone looking to inquire about the menu, check store hours, or address specific concerns, ensuring a smoother experience.

So, why is Dunkin' on Broadway worth choosing over the countless other cafes and fast-food joints in the city? Despite some feedback regarding occasional service issues, the core value of this establishment remains its reliability and convenience. It is a well-known brand that consistently delivers a menu of beloved products that many New Yorkers have come to rely on. The broad range of offerings—from classic hot and iced coffees to a full menu of breakfast sandwiches, bakery items, and new seasonal drops—means there's always something to satisfy a craving, no matter the time of day. Its ability to serve as a fast food restaurant, coffee shop, and a takeout spot all in one makes it incredibly versatile. The availability of curbside pickup and delivery caters to the modern, on-the-go lifestyle of New Yorkers, while the comfortable seating and Wi-Fi provide a welcoming space for those who prefer to linger. The fact that it is a popular spot for both locals and tourists speaks to its widespread appeal and solid reputation. Ultimately, what makes Dunkin' worth choosing is its role as a dependable community staple, offering a quick and satisfying solution for your daily coffee and food needs in the heart of New York City.

Dunkin' Food & drink

Refresh Your Day
Sabrina's Mix Berry Daydream Refresher
Sabrina's Mixed Berry Daydream Refresher made with flavors of sweet strawberry and blueberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Strawberry Daydream Refresher
Sabrina’s Strawberry Daydream Refresher made with flavors of sweet strawberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Daydream Refreshers
Sabrina’s Daydream Refreshers are available in three flavors of Strawberry, Mixed Berry, and Mango - crafted with sweet bliss and topped with a cloud of creamy cold foam.
Mix Your Own Refresher
Build your Refresher, your way— mix and match any two flavors and with your choice of base to craft the perfect sip.
Blueberry Breeze Refresher
Features blueberry and juniper berry flavors, combined with iced green tea, lemonade, or sparkling water for a refreshing boost of energy.
Blueberry Strawberry Sparkling Refresher
A Refresher packed with bright fruit flavors of blueberry and strawberry mixed with Sparkling Water for a refreshing boost of energy.
Blueberry Mango Lemonade Refresher
A Refresher packed with bright fruit flavors of blueberry, mango, and pineapple, mixed with lemonade for a refreshing boost of energy.
Light Dunkin' Refresher
Your favorite Dunkin’ Refresher is now available light, made with iced green tea and less Refresher base, so you can enjoy a refreshing boost of energy with less sugar and 42% fewer calories than our regular green tea Dunkin’ Refreshers. Light: 45...
Golden Hour Refresher
A Refresher packed with bright, fruity flavors of strawberry, mango, pineapple and dragonfruit for a refreshing boost of energy.
Dunkin' Sparkling Refreshers
Your favorite Refreshers flavors combined with fizzy sparkling water for a refreshing boost of energy.
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple, and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple, Raspberry Watermelon, and Tropical Guava flavors.

Pumpkin's Back
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Donut
Pumpkin donut glazed to perfection!
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Iced Pumpkin Loaf
Individually wrapped pumpkin loaf cake with a vanilla cake swirl and topped with cream cheese icing.
Pumpkin MUNCHKINS® Donut Hole Treats
Pumpkin MUNCHKIN® Donut Hole Treats glazed to perfection!
Pumpkin Oatmilk Shakin' Espresso
A double shot of bold espresso is hand shaken with pumpkin flavors and oatmilk for an airy, and lightly frothy sip.
Nutty Pumpkin Iced Coffee
Your favorite iced coffee with warm fall spice notes complimented by creamy pumpkin and subtle nutty hazelnut flavors.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Frozen Coffee
Smooth and creamy Frozen Coffee with notes of spiced pumpkin.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Pumpkin K-Cup® Pods
Make the Dunkin' Coffee you love right from your kitchen. Dunkin' Pumpkin K-Cup® pods are especially for your Keurig® K-Cup® brewing system.

Latest Drops
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Chipotle Loaded Hash Browns
Loaded Hash Browns with Chipotle Aioli and crumbled bacon.
Loaded Hash Browns
Loaded Hash Browns with cheddar queso and crispy bacon.
Braided Apple Pie
A warmed pastry filled with apples and topped with sugar.
Egg and Cheese with Chipotle Aioli
Add a kick to your favorite breakfast sandwich with NEW Chipotle Aioli.
Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a butter croissant.
Wake-Up Wrap® - Maple Sugar Bacon
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a signature Wake-Up Wrap®.
Maple Sugar Snackin' Bacon
8 half-strips of our bacon seasoned with Maple Sugar Seasoning and wrapped in a portable sleeve for on-the-go snacking ease.
Cereal N' Milk Coolatta®
Vanilla Bean Coolatta® made with creamy cereal milk.
Blueberry Cereal N' Milk Iced Matcha Latte
Sweetened matcha blended with cereal milk and notes of blueberry.

Crafted Coffees
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Almond Spice Iced Coffee
Your favorite pumpkin iced coffee made with flavors of toasted almond and almondmilk, making for a delicious fall beverage with a twist!
Pumpkin Vanilla Oatmilk Iced Latte
Rich espresso and oatmilk paired with flavors of pumpkin and vanilla.
Cereal N' Milk Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Brown Sugar Shakin' Espresso
A double shot of bold espresso with Brown Sugar syrup and oatmilk shaken to perfection.
Caramel Iced Macchiato
Beautifully layered with rich, bold espresso atop milk & creamy, caramel flavor for a cool, delicious sip.
Pecan Vanilla Iced Latte
Rich espresso and milk paired with butter pecan and vanilla flavors for a delicious, crafted latte.
Brown Sugar Hazelnut Oat Iced Latte
Bold espresso paired with flavors of brown sugar and hazelnut combined with oatmilk for a delicious latte.

Cold Brew Creations
Try Dunkin's crafted cold brew collection for a full bodied coffee with a sweet, rich taste with every sip.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Vanilla Creme Cold Brew
Bold cold brew with sweet vanilla flavors and Brown Sugar Syrup - all topped off with delicious sweet cold foam.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
The Caramel Cold Foam
Bold cold brew paired with creamy caramel flavor, topped with velvety smooth sweet cold foam and cinnamon sugar.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Toasted Almond Mocha Cold Brew with Sweet Cold Foam
Bold cold brew paired with toasted almond and mocha flavors topped with our velvety-smooth sweet cold foam.
Butter Pecan Cold Brew with Sweet Cold Foam
Bold cold brew paired with Butter Pecan Swirl topped with our velvety-smooth sweet cold foam.

Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.

Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't li...
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.

Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.

Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.

Savory Bites
Find tasty snacks freshly made with delicious ingredients.
Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.

Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
Classic Donuts
A delicious variety of Dunkin' classics.
MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone. Available in the following varieties: Glazed; Glaz...
Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate...
Muffins
A morning classic paired perfectly with your favorite beverage
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Bagels
Freshly baked bagels in your favorite varieties.
Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
Coffee Roll
Glazed coffee roll laced with pure cinnamon.
Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
Croissant
Flaky and freshly baked.
English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.

Snacks and Sides
Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.

Dunkin' Details

Service options
Curbside pickup
Delivery
Onsite services
Takeout
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible seating
Wheelchair accessible parking lot

Offerings
Coffee
Comfort food
Late-night food
Quick bite
Vegetarian options

Dining options
Breakfast
Brunch
Lunch
Dinner
Dessert
Seating
Table service

Amenities
Wi-Fi
Wi-Fi

Atmosphere
Casual

Crowd
Family-friendly
Tourists

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs

Parking
Paid street parking

Pets
Dogs allowed outside

Dunkin' Photos

Dunkin' Location

Dunkin'

New York New York County New York Broadway

3369 Broadway, New York, NY 10031, USA

Dunkin' Reviews

An average rating of ★3 from 80 user reviews.

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★ 5★ 4★ 3★ 2★ 1

To Whom It May Concern:I am writing to express my profound disappointment and dissatisfaction with the service I received at your Dunkin' location. This is the second time in recent weeks that I have used the mobile app to place an order for pickup, only to arrive and find the store closed with the lights off, despite it being within operating hours.My routine is tightly scheduled, and I rely on the convenience of your app to save time. However, this recurring issue has not only wasted my limited time but has also left me without the coffee I prepaid for. The lack of reliable service at this location is unacceptable and demonstrates a significant failure in your brand's commitment to customer satisfaction.Furthermore, my attempts to resolve the issue and seek a refund for my missing order have been met with an incredibly slow and cumbersome online customer service process. The prospect of not being reimbursed for my money or receiving my loyalty points is a serious concern and adds insult to injury.The combination of unreliable store hours and poor customer service reflects a systemic problem that needs immediate attention. As a regular customer, I cannot in good conscience continue to support a business that consistently fails to meet basic expectations. If these issues are not addressed promptly and effectively, I will be forced to take my business elsewhere and will advise my constituents to do the same.I urge you to take these concerns seriously and implement the necessary changes to ensure that this does not happen to other customers. I expect a response and a resolution to this matter in a timely manner.Sincerely,A Disappointed Customer
August 12 · Anthony Othello Pratt Jr.
Horrible, the night shift guy with long hair and glasses is so rude. I did an order for pick up and he refused to give me my order because he said he was uber eats delivery. Also the other night he tried giving me an order that was not made properly…
July 04 · Itachi Rage
Ordered breakfast from here and it was terrible. The hash browns were cold! HOW?! Every Dunkin’ I’ve been to always served me hot hash browns, this is the only Dunkin’ that I got cold, and when I say cold, I mean COLD. When I told the employee, he goes “he’s too busy to reheat them”. You should’ve heated them right in the first place! That tells you they don’t even follow the protocol for making food, which is extremely suspicious because that screams health code violations. The medium iced coffee was $5, and if you want less ice, they charge you for it, but if you order the regular, they put so much ice in it that you only get 3-4 sips. I won’t be returning to this Dunkin’.
April 13 · Joseph Mathias
I had a really disappointing experience at this location, and it's not the first time. I ordered the midnight coffee, but the barista handed me the regular blend, assuming I wasn't paying attention. When I asked about what he was giving me, he claimed it was the midnight blend. I told him I noticed which one he was serving, and he stated that he didn't have the midnight blend ready.After several negative experiences at this location, I’ve decided not to return. I also requested a refund, and they returned my money in cash instead of processing a refund to my card.
April 01 · Miguel L Carreto-Pena
Guven the location and the ppl outside, this Dunkin the cleanest, friendliest & fastest dunking I've been. Truelly spotless . Otherness than that is simply Dunkin.
January 12 · RAM IMAGERY