Frank's Pizzeria (Broad St) Introduce
Frank's Pizzeria, specifically the location associated with the address 500 Bay St in Staten Island, is a local pizza delivery service and takeout spot catering to the appetites of New Yorkers in the 10304 area and beyond. As a dedicated 'Pizza delivery' service, its primary function is to bring classic Italian-American favorites directly to the customer's door, offering maximum convenience, which is highly prized in the busy New York lifestyle.
The establishment operates on a model focused on accessibility and volume, providing essential services like 'Delivery' and 'Takeout' seven days a week, often with late-night hours that can extend into the late evening on weekdays and midnight on weekends. This makes it a go-to choice for various dining scenarios, whether it's a quick lunch, a family dinner, or satisfying a late-night craving after a long commute back to Staten Island.
However, potential customers should be aware that the public feedback for the Frank's Pizzeria associated with the general Broad St area is mixed. While some online reviews praise the food's delicious quality and the speed and timeliness of the 'Delivery' service, stating the food is "always good here" and "delivered on time or early," other reviews express significant concerns regarding both the quality of the food—describing the pizza as 'disgusting' and 'tasteless'—and the customer service, with mentions of rude staff and questionable hygiene practices. This dichotomy suggests that customer experience can vary, and prospective diners may wish to base their decision on factors beyond general reviews, such as proximity and specific menu item interest.
The menu is expansive, typical of a New York-style pizzeria, reaching far beyond a basic cheese pie. It features a wide array of options including various specialty pizzas like Sicilian, Grandma's Pie, and Vodka Pie, alongside a full selection of Italian and American comfort foods such as Buffalo Wings, Chicken Rolls, Hot Heros, cold subs, pasta dishes like Penne Alla Vodka, and various pan pies and stuffed pies. This extensive variety ensures that the delivery service can serve as a comprehensive dinner solution for nearly any craving.
As a business specializing in 'Delivery' and 'Takeout,' the focus is primarily on off-site consumption, and information regarding in-house dining or specific physical accessibility features like wheelchair ramps is not publicly highlighted in the available data. However, for a pizza delivery service, the critical components of accessibility are:
- Service Area: Located in a key Staten Island neighborhood, the 500 Bay St address allows for swift pizza delivery to surrounding homes and businesses.
- Ordering Flexibility: Customers can place orders via phone, using the provided contact numbers, or through various online ordering platforms (as suggested by menu availability on third-party sites), offering maximum convenience.
- Payment Accessibility: The pizzeria facilitates easy transactions by accepting multiple modern payment types, including 'Credit cards' and 'Debit cards,' which is crucial for remote transactions common with 'Delivery' and 'Takeout' services.
The business is strategically positioned to serve the community that relies on quick, affordable, and readily available food options, making its geographical location a key advantage for its core service of 'Pizza delivery.'
- Pizza Delivery: This is the core service, specializing in bringing the entire menu, from large pies to heroes and sides, directly to the customer's home or workplace in the Staten Island service area.
- Takeout Service: Customers can place an order via phone or online and pick up their food directly at the 500 Bay St location, ideal for those passing by or looking to save on potential delivery fees.
- Extensive Menu Variety: The full menu is available for both delivery and takeout, including not only classic New York 'Pizza delivery' options but also:
- Specialty Pies (Sicilian, Grandma's, Pan Pies, Stuffed Pies).
- Full Italian Entrées and Pasta Dinners (like Baked Ziti, Lasagna, and various Chicken dishes).
- American Favorites (Buffalo Wings, Burgers, and French Fries).
- Hot Heroes and Cold Subs (including classics like Chicken Parmigiana and Meatballs).
- Phone and Mobile Ordering: Orders can be placed using the local number, (718) 804-5980, or the mobile number, +1 718-804-5980, ensuring easy, direct communication for customers.
- Flexible Payment Processing: The business accepts 'Credit cards' and 'Debit cards' for all transactions, simplifying the payment process for both delivery drivers and in-store takeout orders.
- Fast Delivery Reputation: A significant highlight reported by many satisfied customers is the speed of the service. Reviews frequently mention that food arrived "super FAST" and "a half hour quicker than estimated," making it a reliable choice when time is of the essence.
- Affordable Specials and Value: The pizzeria is known for offering various affordable specials, such as large cheese pizza deals and family packages, providing significant value for budget-conscious New York families and large groups. The large cheese pie is competitively priced for the area.
- Broad Menu Scope: Unlike limited slice shops, Frank's offers a full-service Italian-American menu. This variety means one order can cover multiple cravings—pizza, pasta, heroes, and wings—making it a convenient one-stop 'meal delivery' option.
- Flexible Operating Hours: The ability to order late, with operating hours often extending to 11:00 PM or 12:00 AM on weekends, caters perfectly to shift workers, late studiers, or simply late-night cravings in the Staten Island community.
- Payment Convenience: The acceptance of major 'Credit cards' and 'Debit cards' for phone and online orders is a crucial feature that simplifies the modern ordering process.
- Inconsistent Customer Experience: It is imperative to note the highly polarized customer feedback. While some report exceptional service and food, others cite rudeness and poor quality control. This inconsistency is a critical feature that defines the customer experience and should be weighed by prospective patrons.
Address: 500 Bay St, Staten Island, NY 10304
Phone: (718) 804-5980
Mobile Phone: +1 718-804-5980
Frank's Pizzeria operates seven days a week, often with hours extending late into the evening. Please call to inquire about the current operating schedule and delivery availability to your specific location.
The Quick and Comprehensive Solution: For a busy New Yorker or a family in need of a fast, all-inclusive meal, Frank's Pizzeria is a practical choice. The sheer breadth of the menu, encompassing Italian dinners, heroes, wings, and multiple types of pizza, means that all members of a party can find something they enjoy in a single order. Furthermore, the reported 'Fast service' makes it a reliable option for a last-minute dinner decision, often beating estimated delivery times, which is a major time-saver.
Value and Late-Night Availability: The business is known for offering compelling 'Everyday Specials' and deals on large pies, positioning it as a highly cost-effective option for feeding a crowd or a large family. Coupled with its late operating hours, it fills a crucial gap for affordable, accessible food when many other local spots have closed for the night.
In essence, you choose Frank's Pizzeria for the speed of its 'Delivery,' the convenience of its vast menu, and the affordability of its pizza specials. While some customer experiences are highly positive, emphasizing the delicious food, others are strongly negative regarding quality and service. Therefore, Frank's Pizzeria should be chosen when the top priority is a quick, inexpensive, and wide-ranging 'Takeout' or 'Delivery' meal, allowing the customer to leverage its best-in-class logistical features.
Frank's Pizzeria (Broad St) Details
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Frank's Pizzeria (Broad St) Photos

Frank's Pizzeria (Broad St) Location
Frank's Pizzeria (Broad St)
500 Bay St, Staten Island, NY 10304, USA
Frank's Pizzeria (Broad St) Reviews
This pizza is the worst that I have ever tasted. The sauce is disgusting. Pizza that I usually get elsewhere don’t look like this. And the people are so rude.
June 27 · iris GonzalezThus place is disgusting. The guy kept on touching everywhere and touching the pizza without washing his hands. The pizza is very disgusting and they have the audacity to charge $16 for a box of plain pizza. It's tasteless, please don't waste your money here.
April 05 · Evelyn ZayzayCustomer service is horrible!! Whoever is answering the phones are unprofessional and rude!!!
July 28 · Akesha Johnson- September 12 · modiline turner
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