Godiva Corporate Office Introduce
In the world of luxury chocolate, Godiva is a name synonymous with elegance and quality. Known for its rich Belgian heritage and exquisite confections, the brand has a global presence that has captured the hearts of chocolate lovers for decades. While many may be familiar with their iconic gold boxes and delicious truffles, the heart of the brand's operations in the United States is its corporate office. This location serves as the administrative hub for all things Godiva, managing everything from brand strategy to customer service, rather than operating as a traditional retail storefront. Located in the bustling heart of Midtown Manhattan, this office is where the business behind the beloved chocolates is conducted, ensuring that the brand continues to reach its many fans through various channels, including online and retail partners.
It is important for local New York users to understand the distinction between a corporate office and a retail shop. While the provided information lists this location as a "chocolate shop" and "candy store," it is, in fact, the Godiva Corporate Office. This means that while the business deals in chocolate and candy, it does not function as a place for the public to walk in and purchase items directly. The primary services offered are related to corporate operations and managing customer orders, particularly those placed for delivery. As such, the dining option of "dessert" is fulfilled through the brand's delivery service, which brings the final product to the customer, rather than being served on-site. The information provided in customer reviews, which speak to issues with delivery and customer service, is a direct reflection of the business's primary function. It is a place of business, not a public-facing retail outlet for in-person shopping.
The Godiva Corporate Office is located at 333 W 34th St, 6th Floor, New York, NY 10001. This address places it in a prime commercial area in Midtown, easily accessible by public transportation, including several subway lines and bus routes. Its central location makes it a logical choice for a corporate headquarters, allowing for easy access for employees and business partners. The building itself is wheelchair accessible, which is an important feature for any modern office space. However, it is crucial to note that this accessibility applies to the corporate nature of the building and does not indicate a public retail entrance. For local users, if you are looking to purchase Godiva chocolates, it would be best to visit one of the many retail locations in department stores or other parts of the city, or to place an order for delivery online.
Services Offered:
- Manages brand and corporate strategy for Godiva in the United States.
- Facilitates customer service for online and delivery orders.
- Handles corporate delivery services for business clients and consumers.
Features and Highlights:
- Serves as the corporate headquarters for a globally recognized chocolate brand.
- Focuses on the delivery of products rather than in-person retail.
- The location is a professional, corporate environment, not a consumer-facing store.
- Provides an example of the behind-the-scenes operations of a major brand.
- Features a wheelchair-accessible entrance, as is standard for modern office buildings.
What is worth knowing about this place?
While this particular location may not be a retail destination, knowing about the Godiva Corporate Office is valuable for understanding the brand's operations in New York City. The information provided, particularly in the customer reviews, sheds light on the challenges and realities of a company that relies heavily on its delivery and customer service infrastructure. It highlights the importance of timely delivery and responsive customer support, which are key aspects of a successful business that operates through a delivery-based model. For consumers, this is a reminder that the a company's corporate operations directly impact the final product and service they receive. The reviews about melted chocolate and order issues are not tied to a specific retail experience but rather to the logistical complexities of a large-scale delivery service. For New Yorkers, this location is a point of contact for corporate matters, not a place to satisfy a chocolate craving on the go. For that, you would need to visit a dedicated Godiva retail location or place an order online for home delivery, understanding the potential risks and benefits associated with the service. The information provides a clear, factual look at what this address truly represents within the Godiva brand.
Contact Information:
Address: 333 W 34th St. 6th Floor, New York, NY 10001
Phone: (212) 984-5900
Godiva Corporate Office Details
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
Dining options
- Dessert
Godiva Corporate Office Photos










Godiva Corporate Office Location
Godiva Corporate Office
333 W 34th St. 6th Floor, New York, NY 10001, USA
Godiva Corporate Office Reviews
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★ 5★ 4★ 3★ 2★ 1It melts and if you don’t let them know in 30 days that their product arrived melted they won’t stand by their product. I was 1day too late when I opened the inedible box at Christmas. 4 days too late when I contacted them. No replacement No refund. Out all $$ for the melted gifts I gave my friends. Embarrassed too. Watch out. Who opens their presents before Christmas?
February 08 · karen DemiccoI placed the order one week ago, but received nothing after one week. So I contacted the customer service, then they said there was no order in your account. Then I sent them the screenshot for my account to show them I placed the order. Then they admitted that oh, it was a system error. They did not receive the order information. Then they asked me to place a new order, and it took me about an hour for the new order in the chat, and I did not receive the confirmation email after I made the payment. So I contacted them again, and after receiving the email I found out they placed a wrong item for me. Then I had to contact them again to make the correction, they said no changes could be made. Then I requested to cancel the order, they said that was not an option. This is really the worst shopping experience I ever had. No one from the CS team is helpful.
November 06 · M ZTerrible service. I placed an order on Thur. I paid $22 extra for 2 day service. As of the following Wed my order still has not arrived. I contacted customer service and they said Wed is the 2nd day because Fri, Sat, Sun and Mon DO NOT count as business days. Therefore Tues is day 1 and Wed is day 2. WHAT!? Fri and Mon are not business days!? So paying extra for 2 day delivery was a complete waste of money. A so called 2 day order can actually take 6 days and the company will argue how it is still only 2 days. Toilet paper math! Never again.I have since discovered See's Candy. They are terrific!
January 04 · robert joyceI have never been more disappointed with service especially from a company who is supposed to be highly rated. My order was placed on December 4th and not delivered in the time frame that it was supposed to be. These chocolates were gifts for teachers who never got them because they were greatly delayed. I also received an email that I would be notified when the shipment was to be sent to me, but that did not occur. I sent three separate emails to customer service with no response. I ultimately was left with no choice and had to go out and purchase new gifts for all of my children's teachers. I will not be recommending Godiva c nor will I be purchasing from you again.
January 03 · JODI ZALECKEvery year I order about 20 boxes to be delivered to friends and mostly to doctors, therapists and others who have helped during the year. This year 2 boxes were not delivered . One UPS called and said they were sending back to Godiva and Ashley said I would receive a refund and nothing. Another shows delivered but the receipient checked with building management and nothing. Can't get a straight answer and you can only e mail or text. Really poor service from a customer who puts in that many orders every year.
January 08 · RR
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