Gong Cha Introduce
Welcome to Gong Cha in West Nyack, a premier destination for bubble tea enthusiasts and curious newcomers in the New York area. More than just a simple beverage stop, this popular spot represents a modern tea house experience, specializing in a vast, high-quality menu centered around the globally beloved bubble tea. Nestled conveniently within the sprawling Palisades Center shopping complex, Gong Cha offers a refreshing break from shopping or a perfect planned visit for a sweet, customizable treat.
Known for its dedication to fresh, flavorful, and carefully prepared drinks, Gong Cha in West Nyack caters to every palate. Whether you're searching for the classic Pearl Milk Tea, one of the trendy and rich Milk Foam creations, or a fruity Slush for a hot day, this location delivers on quality and variety. The shop's commitment to allowing customers to fully control their beverage—from selecting sugar levels to ice amounts—ensures a truly personalized and satisfying experience every time. The friendly and efficient service, as noted by local customers, makes even a quick stop enjoyable.
This West Nyack location is an essential part of the local New York bubble tea landscape. It provides not only an extensive menu but also convenient access, making it the ideal choice for anyone in Rockland County and the surrounding boroughs looking for an authentic and exceptional bubble tea fix. With seasonal offerings that keep the menu exciting and staple favorites that satisfy daily cravings, Gong Cha is a reliable source for delicious refreshment.
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Location and Accessibility
Gong Cha is strategically located at 2691 Palisades Center Dr g209, West Nyack, NY 10994, USA. This address places the bubble tea store inside the Palisades Center, one of the largest shopping malls in the United States, providing significant visibility and accessibility to a wide audience of local New York shoppers and visitors.
Specifically, the store is conveniently positioned on the second floor, with customer reviews highlighting its location near Macy's, making it easy to find for anyone navigating the mall. The Palisades Center is readily accessible via major regional roadways, including the New York State Thruway (I-87/287) and the Palisades Interstate Parkway, making it a simple drive for residents across the greater New York region.
Accessibility for all customers is a key feature of this location. As part of the Palisades Center, Gong Cha benefits from mall-wide accommodations, including a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring a comfortable and inclusive visit for every member of the community. Whether you're coming in for a quick takeout order or planning to dine in, the convenient placement and focus on accessibility make this a stress-free destination.
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Services Offered
Gong Cha provides versatile service options to accommodate the dynamic needs and preferences of its New York customer base, whether they are in a hurry or planning a relaxing visit.
- Dine-in: Although the establishment may be small, it offers a clean, welcoming space for customers to sit and enjoy their beverages immediately.
- Takeout: Fast and efficient service allows for quick ordering and pickup, perfect for shoppers on a break or commuters heading home.
- Delivery: The availability of delivery service ensures that customers in the local area can enjoy their favorite bubble tea and specialty drinks from the comfort of their homes or offices.
- Customization: A core service highlight is the ability to customize sugar and ice levels in nearly every drink, allowing for a perfectly tailored sweetness and temperature profile.
- Merchandise Sales: The location sells branded merchandise, such as Line Friends Minini Tumblers and keychains, providing gift options or ways for fans to showcase their love for the brand.
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Features / Highlights
The distinguishing features of Gong Cha in West Nyack emphasize its commitment to both quality ingredients and customer-centric options, standing out in the local market.
- Great Tea Selection: The extensive menu features a remarkable variety of base teas and flavor combinations. Offerings range from traditional Black, Earl Grey, Green, and Oolong Brewed Teas to unique options like Hibiscus Green Tea and Wintermelon Oolong.
- Signature Milk Foam: Gong Cha is particularly renowned for its thick, creamy Milk Foam topping, featured on drinks like the Milk Foam Oolong Tea and the indulgent Creme Brulee Brown Sugar Milk Tea.
- Seasonal and Limited-Time Drinks: The menu constantly evolves with exciting new additions, such as the seasonal Pumpkin Spice Milk Tea series and the colorful Dragon Fruit Mango offerings, keeping the experience fresh for repeat customers.
- Diverse Topping Options: Customers can enhance their drinks with popular additions like pearls (boba), white pearls, coconut jelly, ai-yu, and herbal jelly, enabling countless creative combinations.
- Non-Dairy and Caffeine-Free Options: The menu includes many dairy-free and caffeine-free alternatives within the Creative Mix, Slush, and Brewed Tea categories, accommodating various dietary needs and preferences.
- XL Size Options: For those with a bigger craving, select favorites like the XL Brown Sugar Milk Tea and XL Mango Milk Slush are available for maximum enjoyment.
- Convenient Payment: The store facilitates modern, easy transactions by accepting Credit Cards, Debit Cards, and NFC Mobile Payments.
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Contact Information
For local New York customers planning a visit or needing to place an order, here is the essential contact information for the Gong Cha location:
Address: 2691 Palisades Center Dr g209, West Nyack, NY 10994, USA
Phone: (845) 501-0920
Mobile Phone: +1 845-501-0920
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What is Worth Choosing
For New York residents in search of the area’s best bubble tea, choosing Gong Cha at the Palisades Center is a clear choice, primarily due to its unrivaled combination of customization, variety, and quality.
The most compelling reason to choose this spot is the breadth of the menu and the level of personalization. Unlike many competitors, Gong Cha offers almost two dozen different drink types across categories like Milk Tea, Slush, Milk Foam, and Tea Latte, ensuring that every visit offers a new taste experience. The ability to specify your preferred sugar and ice level is a massive benefit, allowing you to fine-tune your drink to exactly your liking—whether you prefer a robust, unsweetened tea base or a rich, dessert-like concoction. This commitment to personalized beverages is consistently praised in local reviews.
Furthermore, the quality of the ingredients, particularly the Great Tea Selection highlighted as a feature, ensures a superior final product. The base teas are fresh, and the signature ingredients, such as the creamy Milk Foam and the perfectly chewy pearls (boba), are prepared with care. For a true classic, the Brown Sugar Milk Tea W Pearls is often cited as a must-try "Felix Pick," representing the best of their offering.
Finally, the convenient location and service options seal the deal. Its placement near Macy's in the Palisades Center makes it highly accessible for a quick treat while running errands or shopping. With options for dine-in, takeout, and delivery, Gong Cha ensures that you can satisfy your craving no matter how busy your day is. For a consistently excellent, customizable, and convenient bubble tea experience in the West Nyack and greater New York area, Gong Cha is the premier choice.
Gong Cha Vibe
What's New
- Pumpkin Spice Milk Tea W/ Milk Foam And Pearls $7.60
Pumpkin Spice Milk Tea with Milk Foam & Pearls: Premium black milk tea combines spiced pumpkin flavors, chewy pearls, and a layer of Gong cha’s signature creamy milk foam
- Pumpkin Spice Smoothie W/ Milk Foam $7.60
Pumpkin Spice Smoothie with Milk Foam: Premium black milk tea is combined with the seasonal flavors of pumpkin, blended with ice, and topped with milk foam to create a refreshing twist on a fall classic
- Hot Pumpkin Spice Milk Tea W/ Milk Foam
Hot Pumpkin Spice Milk Tea with Milk Foam: Cozy up with a warm cup of creamy black milk tea infused with the flavors of pumpkin spice, and topped with Gong cha’s signature milk foam
- Dragon Fruit Mango Milk Tea With Dragon Fruit Crisps $7.05
- Dragon Fruit Mango Smoothie With Dragon Fruit Crisps $7.30
- Dragon Fruit Oolong Lemonade Tea With Dragon Fruit Crisps $7.05
- Mini Pearl Mango Milk $6.50
Creamy mango coconut blend, poured over coconut jelly, layered with mango puree, mini pearls, and topped with diced mango.
- Mini Pearl Mango Smoothie $7.05
Smooth coconut slush blend layered with mini pearls, and topped off with mango puree and diced mango.
- Mini Pearl Strawberry Milk Tea $6.50
Strawberry milk tea poured over coconut jelly, layered with mini pearls, and topped with strawberry pieces.
- Mini Pearl Strawberry Smoothie $7.05
Strawberry slush layered with mini pearls, a drizzle of sweet strawberry pulp, and topped with strawberry pieces.
Felix's Picks
- Felix Pick - Brown Sugar Milk Tea W Pearls $6.25
- Felix Pick - Taro W Pearls $6.50
- Felix Pick - Milk Foam Oolong Tea W Coconut Jelly $6.50
Go XL
- XL Brown Sugar Milk Tea $7.30
Black milk tea with brown sugar.
- XL Caramel Milk Tea $7.30
Black milk tea with caramel.
- XL Lychee Oolong $7.30
- XL Mango Milk Slush $8.65
- XL Passionfruit Green Tea $7.30
- XL Peach Green Tea $7.30
- XL Pearl Milk Tea $7.60
Commonly known as Bubble Milk Tea. Black Milk Tea with our pearl topping included.
- XL Strawberry Green Tea $7.30
- XL Strawberry Milk Tea $7.60
- XL Taro $7.60
Merchandise
- Line Friends Minini Tumbler - White $21.60
- Line Friends Minini Tumbler – Pink $21.60
- Flat PMT Keychain $4.35
Milk Tea
- Black Milk Tea $4.90
If you require a milk substitute visit our Tea Latte Series
- Brown Sugar Milk Tea $5.40
Black milk tea with brown sugar
- Caramel Milk Tea $5.40
Black milk tea with caramel
- Earl Grey Milk Tea $4.90
If you require a milk substitute visit our Tea Latte Series
- Earl Grey Milk Tea 3Js $6.50
Earl grey milk tea with 3 toppings included- pearls, pudding jelly & herbal jelly
- Green Milk Tea $4.90
If you require a milk substitute visit our Tea Latte Series
- Mango Milk Tea $5.70
Black milk tea with mango puree
- Oolong Milk Tea $4.90
If you require a milk substitute visit our Tea Latte Series
- Pearl Milk Tea $5.70
Commonly known as Bubble Milk Tea. Black Milk Tea with our pearl topping included
- Strawberry Milk Tea $5.70
- Wintermelon Milk Tea $5.40
Creative Mix
- Caramel Chocolate $5.70
Rich and bitter cocoa drink with a caramel drizzle
- Chocolate Drink $4.90
Rich & bitter cocoa drink, be sure to adjust your sugar level
- Double Coconut $6.50
- Hibiscus Green Tea $5.40
Sweet and tart hibiscus with jasmine green tea
- Honey Green Tea $5.40
- Honey Lemon Green Tea $5.95
- Lemon Ai-Yu White Pearls $5.95
- Lemon Green Tea $5.40
- Lemon Wintermelon Basil Seeds $5.95
- Lemon Yogurt Drink $6.25
Japanese-style yogurt flavored drink combined with lemon (small lemon pieces included)
- Lychee Oolong $5.40
- Mango Coconut Drink $6.50
- Mango Green Tea $5.40
- Mango Yogurt Drink $6.25
Japanese-style yogurt flavored drink combined with mango puree
- Passionfruit Green Tea $5.40
- Passionfruit Yogurt Drink $6.25
- Peach Green Tea $5.40
- Peach Yogurt Drink $6.25
- Strawberry Green Tea $5.40
- Strawberry Lemonade $5.70
- Strawberry Yogurt Drink $6.25
Japanese-style yogurt flavored drink combined with strawberry puree
- Taro $5.70
Milk Foam
- Creme Brulee Brown Sugar Milk Tea $7.05
Black milk tea and brown sugar topped with our crème brulee milk foam topping
- Creme Brulee Strawberry Latte $7.05
Strawberry and whole milk topped with our crème brulee milk foam topping
- Milk Foam Dirty Brown Sugar Milk Tea $6.50
Black milk tea and brown sugar topped off with our house special cream topping (sweet with a hint of salt!)
- Milk Foam Black Tea $5.70
Freshly brewed black tea topped with our house special cream topping (sweet with a hint of salt!)
- Milk Foam Earl Grey Tea $5.70
Freshly brewed earl grey tea topped with our house special cream topping (sweet with a hint of salt!)
- Milk Foam Green Tea $5.70
Freshly brewed jasmine green tea topped with our house special cream topping (sweet with a hint of salt!)
- Milk Foam Oolong Tea $5.70
Freshly brewed oolong tea topped with our house special cream topping (sweet with a hint of salt!)
- Milk Foam Wintermelon $5.70
Wintermelon (sweet melon based beverage) topped with our house special cream topping (sweet with a hint of salt!)
Slush
- Caramel Chocolate Slush $6.75
- Honey Lemon Slush $7.05
- Lychee Slush $6.75
- Mango Milk Slush $6.75
- Milk Foam Peach Slush Star Jelly $7.85
Peach green tea slushie with our star jelly and house special cream topping
- Matcha Milk Slush $6.75
- Passionfruit Yogurt Slush $6.75
- Peach Slush $6.75
- Strawberry Milk Slush $6.75
- Taro Milk Slush $6.75
Tea Latte
- Black Tea Latte $5.70
Made with whole milk but can be substituted with a non-dairy milk option below
- Earl Grey Tea Latte $5.70
Made with whole milk but can be substituted with a non-dairy milk option below
- Fresh Milk With Herbal Jelly $5.95
Herbal jelly with milk, caffeine-free
- Green Tea Latte $5.70
Made with whole milk but can be substituted with a non-dairy milk option below
- Matcha Tea Latte $5.70
Japanese-style green tea powder with milk
- Oolong Tea Latte $5.70
Made with whole milk but can be substituted with a non-dairy milk option below
- Strawberry Matcha Latte $6.50
- Thai Tea Latte $6.25
- Wintermelon Latte $5.70
Coffee
- Black Coffee $4.05
House brewed arabica coffee
- Coffee Milk Tea $5.40
Arabica coffee combined with earl grey milk tea
- Milk Coffee $5.40
House brewed arabica coffee with creamer
- Milk Foam Black Coffee $5.95
House brewed arabica coffee topped with our house special cream (sweet with a hint of salt)
- Vietnamese Coffee $5.95
Brewed Tea
- Black Tea $4.60
Freshly brewed premium black tea, rich in flavor
- Earl Grey Tea $4.60
Freshly brewed earl grey tea infused with the essence of bergamot, has a lemon citrus aroma
- Green Tea $4.60
Jasmine-infused green tea draws its aromatic qualities from delicate jasmine blossoms
- Oolong Tea $4.60
Freshly brewed oolong tea with a roasted aroma
- Wintermelon $4.90
Sweet melon based beverage, caffeine-free. No additional sugar can be added
- Wintermelon Oolong $4.90
Sweet melon based wintermelon combined with our freshly brewed roasted oolong tea
Gong Cha Details
Service options
- Delivery
- Takeout
- Dine-in
Highlights
- Great tea selection
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Gong Cha Photos










Gong Cha Location
Gong Cha
2691 Palisades Center Dr g209, West Nyack, NY 10994, USA
Gong Cha Reviews
mallhappythe menuemployeefruitdrink
★ 5★ 4★ 3★ 2★ 1If you love bubble tea, run to Gong Cha! It’s phenomenal that Gong Cha opened inside the Palisades Mall! Not to mention it’s also conveniently located near Macy’s on the SECOND floor. The establishment is small, but service is fast and efficient! Definitely try the Brown Sugar Milk Tea my absolute favorite. They explained the menu and how you’re able to pick your sugar level as well as ice level. The space is very clean, we will most definitely come back in the future.
July 22 · ThomasI love the creative series, & dairy + caffeine free options.I always get white pearls + coconut jelly as additions.The fact that you can control sugar & ice amounts is a plus as well.The sparkling hibiscus is AMAZING!My usual (pictured) is Passion Fruit G.Tea w/W. pearls & Coconut Jelly.PS: Their merch is super cute. Got a few of these keychains as gifts.
July 23 · S.PunkieLove the Gong cha chain and this one stands up to the name. Great service and a large variety of teas. You can custom order the tea, boba type and fruit from the menu or go with a standard drink. Everything comes in two sizes and you can customize the sweetness level and ice level. So delicious! Sign up for points and get rewards!
June 17 · Stacey O'NeilAt first I liked this store and I wanted to give 5 stars, but after I received my drink: expectation/reality - I had to remove 1 star
July 14 · T MTruly disgusted by the service of this Gong Cha. There was a nail in my earl gray boba tea. I refuse to believe that you would serve someone a dysfunctional bubble tea with somebody’s nail in my boba. This is true blasphemy and the person who served this boba truly needs to reconsider their job before serving anymore boba. I spit out the nail so therefore I cannot provide photographic evidence. But my boba is currently in a target cart after I threw it for having a GODAMN nail in it. Here’s photographic evidence. This is truly outrageous behavior and get prepared to be sued. Cause COVID isn’t gone yet. Good luck.
July 08 · Sebastian Williams
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