Shake Shack Forest Hills: Premium Burgers, Shakes, and Quality Dining in Queens, NYC

Shake Shack Forest Hills Introduce

If you're in Queens and seeking a taste of the iconic New York City burger experience, look no further than Shake Shack Forest Hills. Located right on the bustling Austin Street, this establishment brings the famed 'roadside' burger stand concept, born in Manhattan's Madison Square Park, right to the heart of Forest Hills. Shake Shack is celebrated for elevating the classic fast-casual experience by focusing on premium, high-quality ingredients and a commitment to what they call "Enlightened Hospitality." This is more than just a quick meal; it's a neighborhood fixture where friends, families, students, and tourists can gather to enjoy American classics in a vibrant and welcoming setting.

Unlike the original Madison Square Park kiosk, the Forest Hills location offers a substantial, multi-level presence, which customers have noted is "big. Two stories big." This provides a more robust dining environment compared to smaller outposts, making it an excellent spot for both a quick bite and a relaxed sit-down meal. Whether you're craving a classic ShackBurger®, exploring seasonal menu innovations, or indulging in a rich, house-made frozen custard, the Forest Hills Shack maintains the brand's reputation for consistency and excellence.

From its roots as a hot dog cart designed to support a public art project in 2001, Shake Shack has consistently grown into a beloved American institution while holding true to its mission to "Stand For Something Good." This commitment translates directly to their menu, utilizing 100% Angus beef that is never frozen and raised humanely without added hormones or antibiotics. This dedication to ethical sourcing and ingredient quality is a core part of what makes the Shake Shack experience stand out in the competitive New York City dining landscape.

Location and Accessibility

Shake Shack Forest Hills is conveniently situated at the highly accessible address of 71-24 Austin St, Forest Hills, NY 11375, USA. The location places it right in a prime commercial area of Queens, making it a natural gathering spot for the local community and visitors alike. Austin Street is a vibrant corridor known for its wide array of shops and eateries, ensuring the Shack is easy to find and reach. The establishment’s distinct and relatively large, two-story building stands out and is an instant neighborhood beacon.

For New Yorkers utilizing public transit, the location is well-served by nearby subway and bus routes. Drivers should note that the area primarily offers paid street parking options. Once you arrive, accessibility is prioritized for all guests, which is essential in a busy urban area like Forest Hills. The restaurant features a wheelchair accessible entrance, making it welcoming for everyone. Additionally, the interior is equipped with wheelchair accessible seating and a wheelchair accessible restroom, ensuring a comfortable dining experience for all patrons. The overall atmosphere is casual and trendy, appealing to a diverse crowd including college students, groups, and families. The establishment proudly promotes itself as LGBTQ+ friendly and a transgender safe space, underscoring its role as an inclusive community gathering place.

Services Offered

No-contact delivery, Delivery, Takeout, and Dine-in service options are all available for maximum convenience.
Onsite services for lunch, dinner, and dessert, providing a full-service fast-casual experience.
Catering and Large Orders service, including ShackBurger Boxes, Crinkle Cut Boxes, and more, making it an ideal supplier for parties and events.
A variety of menu types are offered, including American restaurant classics, Chicken restaurant fare, a dedicated Dessert restaurant menu, and options from a fast food restaurant and sandwich shop.
Full beverage menu featuring house-made lemonades and iced teas, coffee, Fountain Soda, and alcoholic offerings like Beer (Brooklyn Shackmeister® Ale Draft, Bud Light, etc.) and Wine (Shack Red®, Shack White®, Shack Rosé® Can).
Specialized items for pets, such as Bag O' Bones and the Pooch-ini ®, to treat your four-legged friends.
Variety of payment methods accepted, including Credit cards, Debit cards, and NFC mobile payments for swift transactions.
Accommodations for families, including good options for kids and the provision of High chairs.

Features / Highlights

Commitment to Premium Ingredients: Shake Shack uses a custom 100% Angus beef blend for their burgers, which is always fresh, never frozen, and raised humanely without added hormones or antibiotics. Their chicken is 100% whole white meat, never frozen, and without antibiotics.
House-Made Quality: The Frozen Custard and Shakes are a standout feature, made in house daily using real cane sugar and cage-free eggs, offering a premium soft ice cream texture and taste.
Iconic Menu Items: Signature offerings include the ShackBurger®, SmokeShack®, and the popular 'Shroom Burger, a crispy fried portobello mushroom filled with melted cheese.
Dietary Options: The menu is inclusive, featuring options like the Veggie Shack™ and Non-Dairy Chocolate Shake and Frozen Custard, ensuring there is something delicious for nearly every preference.
Unique Building Design: The Forest Hills location is notably spacious, described by customers as a "double shack" with a two-story layout that adds character and comfortable interior seating.
Excellent Dining Environment: The ambiance is casual, lively, and family-friendly, catering well to groups and solo diners alike for lunch and dinner. The availability of outdoor seating (with dogs allowed outside) enhances the New York City street-side dining experience.
Fast Service & Efficiency: Despite sometimes having a line, the location is known for its fast service, and customers can utilize the app to order ahead and minimize wait times, a great benefit for busy New Yorkers.

Contact Information

For local residents and visitors planning their next visit or order, here is the direct contact information for Shake Shack Forest Hills:

Address: 71-24 Austin St, Forest Hills, NY 11375, USA

Phone: (718) 928-3234

Mobile Phone: +1 718-928-3234

What is Worth Choosing

Choosing Shake Shack Forest Hills is choosing a superior fast-casual experience rooted in quality and community. The brand's origin story in New York City—starting as a simple hot dog cart in Madison Square Park—gives it an authentic local heritage that resonates with New Yorkers. It is this pedigree that established their commitment to fresh, simple, and high-quality food. What truly sets this location apart is its unwavering commitment to ingredient integrity: the 100% Angus beef is raised responsibly without hormones or antibiotics, providing a difference you can taste. This is mirrored in their chicken, which is also raised without antibiotics, and their premium frozen custard made with cage-free eggs and real cane sugar.

Beyond the food, the physical space itself offers a great value proposition in Queens. The multi-story design on Austin Street provides ample seating and a comfortable, modern setting, an upgrade from many smaller, less accommodating quick-service restaurants. This makes it an ideal spot not just for a quick lunch, but for a family dinner or a casual get-together with friends. Customers have appreciated the consistency of the food quality across all Shake Shack locations, ensuring that whether you are ordering a classic ShackBurger®, the savory SmokeShack®, or the popular Chicken Bites™, you are guaranteed a delicious, satisfying meal. When you dine at Shake Shack Forest Hills, you are supporting a business with a mission to "Stand For Something Good," delivering not just a meal, but an uplifting and dependable neighborhood experience right here in Queens.

Shake Shack Forest Hills Menu

Burgers
Our custom 100% Angus beef blend, never frozen, no hormones or antibiotics ever, humanely raised and grazed in the USA
Korean BBQ Burger
100% Angus beef cheeseburger topped with crispy sweet onions, fresh scallions and a savory Korean BBQ sauce on a toasted potato bun.
ShackBurger®
Angus beef cheeseburger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
Avocado Bacon Burger
Angus beef cheeseburger topped with freshly sliced avocado, applewood-smoked bacon, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
SmokeShack®
Angus beef cheeseburger with applewood-smoked bacon, chopped cherry peppers, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Veggie Shack™
Our veggie burger packed with mushrooms, sweet potatoes, carrots, farro, and quinoa, and topped with American cheese, crispy onions, pickles and ShackSauce (contains sesame, eggs, milk, soy, wheat, and gluten)
'Shroom Burger $9.29
*Vegetarian* Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Shack Stack® $12.29
Angus beef cheeseburger topped with a 'Shroom Burger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Hamburger
Angus beef patty and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, and gluten)
Cheeseburger
Angus beef patty with cheese and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, soy, and gluten)
Bacon Cheeseburger
Angus beef cheeseburger topped with applewood-smoked bacon on a toasted potato bun (contains sesame, milk, soy, wheat, and gluten)
BLT $6.49
All-natural Applewood Smoked bacon, lettuce, tomato, ShackSauce
Grilled Cheese $5.29
American cheese melted in a grilled potato bun (contains sesame, milk, wheat, soy, and gluten)

Chicken
Whole white meat, never frozen, no antibiotics, hand breaded and crisp-fried to order in cholesterol-free soy oil
Korean Style Fried Chicken Sandwich $9.79
Crispy, white-meat chicken breast coated in a spicy and sweet Gochujang glaze, sprinkled with sesame seeds and topped with white kimchi slaw, featuring Choi’s Kimchi, on a toasted potato bun.
Avocado Bacon Chicken $10.99
Crispy chicken breast with freshly sliced avocado, applewood-smoked bacon, lettuce, pickles, buttermilk herb mayo (contains sesame, milk, wheat, egg, soy, and gluten)
Chicken Shack™ $8.79
Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Chicken Bites™
Crispy, whole white-meat bites served with ranch, honey mustard or BBQ (contains milk, wheat, soy, and gluten)

Crinkle Cut Fries
Crispy and cut from golden potatoes, prepared in cholesterol-free soy oil
Spicy Korean BBQ Fries $4.99
Crispy crinkle cuts spiced with kimchi seasoning and served with a side of Korean BBQ sauce.
Spicy Korean BBQ Cheese Fries $5.99
Crispy crinkle cuts topped with our cheese sauce spiced with kimchi seasoning and served with a side of Korean BBQ sauce.
Fries $4.49
Crispy crinkle cut fries (contains soy)
Cheese Fries $5.49
Crispy crinkle cuts topped with our cheese sauce (contains soy and milk)
Bacon Cheese Fries $6.79
Crispy crinkle cuts topped with our cheese sauce and applewood-smoked bacon (contains soy and milk)

Shakes & Frozen Custard
Soft, premium ice cream, made in house daily only with the good stuff: real cane sugar and cage-free eggs
Strawberry Frosted Donut Shake
Donut frozen custard hand-spun with rainbow sprinkles and topped with whipped cream, real strawberry frosting and rainbow sprinkles.
Chocolate Salted Caramel Shake
Chocolate frozen custard hand-spun with salted caramel and chocolate brownie batter topped with whipped cream and salted caramel sauce.
Peaches and Cream Shake
Vanilla frozen custard hand-spun with real peach, topped with whipped cream.
Mini Seasonal Shakes
Donut frozen custard hand-spun with rainbow sprinkles and topped with whipped cream, real strawberry frosting and rainbow sprinkles. Chocolate frozen custard hand-spun with salted caramel and chocolate brownie batter topped with whipped...
Mini Classic Shakes
Our house-made frozen custard hand-spun, and half the size of our regular shakes.
Vanilla Shake
House-made vanilla frozen custard with real vanilla (contains milk and egg)
Chocolate Shake
House-made chocolate frozen custard (contains milk and egg)
Cookies and Cream Shake
Chocolate cookie crumbles hand spun with our house-made vanilla frozen custard
Strawberry Shake
Real strawberry hand spun with our house-made vanilla frozen custard (contains milk and egg)
Black & White Shake
Chocolate fudge sauce hand spun with our house-made vanilla frozen custard (contains milk and egg)
Vanilla & Chocolate Shake
Our house-made vanilla and chocolate frozen custards (contains milk and egg)
Floats
Root beer or Creamsicle® (contains milk and egg)
Frozen Custard
Vanilla or Chocolate frozen custard made in house every day (contains milk and egg)
Non-Dairy Chocolate Shake
Hand-spun chocolatey, creamy, plant-based, non-dairy frozen custard made with NotMilk™.
Non-Dairy Chocolate Frozen Custard
Chocolatey, creamy scoops of plant-based, non-dairy frozen custard made with NotMilk™.

Drinks
Lemonades and iced teas made in house with real cane sugar
Sunset Lemonade
Real strawberry and Meyer lemon juice mixed with orange zest and our house-made lemonade
Yuzu Honey Lemonade
Yuzu and sudachi citrus juices mixed in house with real lemonade and honey
Dragonfruit Pomegranate
Real dragonfruit and pomegranate mixed with house-made lemonade
Shack-made Lemonade
Made in house with real juice and real cane sugar
Fifty/Fifty™ Lemonades
Half lemonade of your choice, half Organic iced tea
Organic Iced Tea
Organic Harney & Sons iced tea brewed fresh daily
Fountain Soda
Coke, Diet Coke, Dr Pepper, Fanta Orange, Sprite, Ginger Ale, Coca-Cola Zero Sugar
Draft Root Beer
Made with real Louisiana cane sugar
Organic Apple Juice Drink $3.49
Honest Kids®
Shack2O Water $3.29
Bottled still water
Sparkling Shack2O Water $3.29
Bottled sparkling water
Milk
16 oz cup of milk

Flat-Top Dogs
No hormones or antibiotics ever, split and griddled crisp
Hot Dog $4.49
100% beef from the pros at Vienna® Beef in Chicago (contains wheat, milk, sesame, and gluten)

Beer & Wine
Cheers!
Brooklyn Shackmeister® Ale Draft
Brooklyn, NY - 4.8% ABV - American Pale Ale with a light, sweet caramel malt base & bright burst of hops.
Sixpoint The Crisp Draft
Brooklyn, NY - 5.4% ABV - Pilsner Malt hopped with Tettnang and Hallertau for a snappy, clean finish.
Bud Light $6.99
St. Louis, MO - 4.2% ABV - Refreshing light lager brewed to highlight a clean, crisp finish.
Brooklyn Stonewall Inn IPA $6.99
Brooklyn, NY - 4.6% ABV - Session IPA, Lively citra hop notes of lemon peel & fresh grapefruit zest.
Shack Red® Can $9.99
Cabernet Sauvignon & Syrah, Washington. Ripe, rich, spice
Shack White® Can $9.99
Sauvignon Blanc, California. Bright, crisp, refreshing
Shack Rosé® Can $9.99
Syrah & Cabernet Sauvignon, Washington. Dry, fruity, lively

Retail
Bag O' Bones $8.49
A doggie bag of 5 ShackBurger dog biscuits made just for us by NYC’s Bocce’s Bakery
Pooch-ini ® $4.49
ShackBurger dog biscuits and vanilla custard

Large Orders
Get the party started with large boxes of your Shack favorites
ShackBurger Box - 12 servings $85.79
The burger that started it all. Made with 100% Angus beef and topped with cheese, lettuce, tomato, and ShackSauce on a toasted potato bun. No modifications available. (serves 12) An order this large deserves a ‘lil extra love. Please allow for ...
Crinkle Cut Box - 12 Servings $50.99
Crispy, crinkled goodness. Served with containers and ketchup on the side. (serves 12) An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Chicken Shack Box - 12 servings $102.29
A fan fave for a reason. Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun. No modifications available. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Veggie Shack™ Box - 12 servings $103.49
Nothing lab-grown here. Our Veggie Shack™ is packed with real veggies including mushrooms, sweet potatoes, carrots + farro and quinoa, and is topped with American cheese, crispy onions, pickles and ShackSauce on a toasted potato bun. An order this...
'Shroom Burger Box - 12 servings $110.79
A veggie lover’s best friend. Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun. No modifications available. An order this large deserves a ‘lil ext...
Cheeseburger Box - 12 servings $82.79
Can’t beat a classic. 100% Angus beef topped with melted cheese on a toasted potato bun. Customize with your choice of topping(s) below. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Hamburger Box - 12 servings $79.49
Better than basic. 100% Angus beef on a toasted potato bun. Customize with your choice of topping(s) below. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.

Utensils
Utensils Opt-In
Utensils Opt-Out

Shake Shack Forest Hills Details

Service options
No-contact delivery
Delivery
Onsite services
Takeout
Dine-in

Highlights
Fast service

Popular for
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Assistive hearing loop
Wheelchair accessible parking lot

Offerings
Alcohol
Beer
Coffee
Comfort food
Late-night food
Quick bite
Small plates

Dining options
Lunch
Dinner
Catering
Dessert
Seating
Table service

Amenities
Gender-neutral restroom
Restroom

Atmosphere
Casual
Trendy

Crowd
College students
Family-friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safespace

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs
Kids' menu

Parking
Paid street parking

Pets
Dogs allowed outside

Shake Shack Forest Hills Photos

Shake Shack Forest Hills Location

Shake Shack Forest Hills

New York Queens County Forest Hills Austin Street

71-24 Austin St, Forest Hills, NY 11375, USA

Shake Shack Forest Hills Reviews

An average rating of ★4.3 from 2383 user reviews.

fast foodchicken sandwichcheese frieskioskslemonadecustardemployeeshacksconcretemushroom burger

★ 5★ 4★ 3★ 2★ 1

This shack is big. Two stories big. Should we call this a double shack with some character? Probably. It’s a cool building and the burgers hit the spot.
August 23 · Andrew Hazelrigg
I can say I have never been to a terrible shake shack. I got my regular chicken nuggets and French fries. As I love it from shake shack and it was delicious consistent across the board. The wait time was a little annoying. It was about fifteen minutes and it wasn't busy, but it was properly mobile ? If you're with somebody, the wait time wouldn't affect you.
March 30 · Anita K.
I prefer the Jamaica location but was in the area and ordered on the app. They didn’t put the side of cheese for my fries in the bag but they put two honey mustard and two shack sauces. Just shows the employees don’t care what they give you. The food was stale, chicken was really greasy. I would request a refund but i can’t reach anyone in the managers office over the phone. I will probably have to go through my bank. I won’t order from this location again.
May 23 · Nicole Jay
This is my ‘home’ Shake Shack and for me quite literally the best. Whenever I go to any other shake shack in the city or in Long Island I hold them to the standards of this specific establishment. You are all amazing thank you so much for always being clean, organized, prompt and friendly not only to me but to my family as well. Y’all are awesome! Keep up the great work! 💛😁
April 26 · Giselle Vasquez
I can safely say I've never been to a bad Shake Shack since I first began going to the franchise 8 years ago. It's one of the more pricier burger joints but it's definitely worth it's money in service, quality and overall vibe. I can always come around to any location and expect high shelf service and it's no exception over to where I went. Best Smashburgers in the game, nice tender chicken with the right amount of crisp, fries that could possibly beat out McDonald's in the taste test and nobody is touching the shakes because they own that department. It's just comforting that no matter which location you go to, the service is gonna be as consistent and precise, as well as the food being incredible.
October 12 · Sledge Williams