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Tommy's Pavilion Cafe
- 311 North St, White Plains, NY 10605

American restaurant ★2.0

311 North St, White Plains, NY 10605, USA

2.0
I have visited this Lobby pavilion diner on numerous occasions for a quick coffee while dropping off my grand daughter who has autism at the Fred Keller school. The lobby diner is directly opposite the entry to school. I have purchased coffee and at times a breakfast sandwich and sat at the tables with my grandaughter. The cashier has always been very unwelcoming, not the friendliest but today she crossed the line with her rude behavior. On this morning I arrived early with my granddaughter and I sat at the tables BUT I DID NOT PURCHASE FROM HER ESTABLISHMENT. I had a dunkin coffee. The lobby tables are not marked that they are diner tables so while there are two areas a person can easily be confused and think this is lobby seating as opposed to diner seating. My grandaughter was talking loud SHE HAS AUTISM.... and it was clear that the elderly diner cashier was bothered. She came over VERY RUDELY AND SAID THAT THE TABLES WERE FOR PAYING CUSTOMERS AND THAT NOW SHE NEEDED TO DISINFECT THE TABLES. Not sure why she didn't just let us know in a polite way that the tables were for customers of the diner and that there was designated seating that we could utilize that was available for lobby.... Since she has no signage stating that the area is not part of lobby area. I went over to her and let her know I come here a lot and have purchased and sat with my grandaughter many times and this is the first time I have not purchased a coffee and that it was rude for her to continue to repeat how she now had to disinfect the tables because we had sat down. I'm rating this establishment ON THE RUDENESS OF THEIR CASHIER. The cashier has every right to let me know that the tables are for paying customers BUT SHE SHOULD SPEAK TO PEOPLE.... Especially since I have been a paying customer many times before with respect and courtesy because now I will never purchase at her establishment again. I'm not sure why she felt it necessary to keep repeating that she needed to disinfect her tables just because I sat their with my grandaughter because when I have been a paying customer I never heard anything about disinfecting tables. She immediately came over and started spraying down the tables. Never has she done this in the past. She could have told me politely that tables were for customers and shown me the seating area for lobby and then cleaned her tables BUT ANNOUNCING REPEATEDLY THAT NOW SHE NEEDED TO DISINFECT WAS RUDE AND INSENSITIVE. She works in the service industry and common courtesy and kindness is a plus in deterring where I spend my money and her insensitivity was unacceptable. She even went into the school to complain and then loudly stated that the school needs to send out an email to let the parents know. THIS CASHIER NEEDS TRAINING! She's rude. - Elizabeth Ramos-Boyce
Tommy's Pavilion Cafe Overview Intro Detail Photos Location Reviews

Tommy's Pavilion Cafe Introduce

For White Plains residents and those passing through New York, finding a reliable, casual spot for a quick bite or a satisfying meal is essential. Tommy's Pavilion Cafe, located right here in White Plains, NY, aims to be that local go-to destination. Classified as an American restaurant, this establishment focuses on serving up familiar, comforting fare with an emphasis on speed and convenience, perfect for individuals on the move or those looking for a laid-back dining experience.

The cafe prides itself on being a consistent choice for the community, offering staple American dining options for the most important meals of the day. Whether you are seeking a hearty breakfast to kickstart your morning, a reliable lunch to get you through the afternoon, or just a quick moment to pause and refuel, Tommy's Pavilion Cafe has positioned itself as a convenient hub for local diners. The atmosphere is generally described as casual, making it an easy and welcoming place to stop by without the fuss of a formal restaurant setting.

Tommy's Pavilion Cafe is more than just a place to grab food; it's a part of the daily routine for many locals. Their menu leans heavily into "comfort food," which often translates to classic, well-loved dishes that satisfy cravings and provide a feeling of homestyle nourishment. This approach to dining—focusing on familiar flavors and swift service—makes the cafe a practical and appreciated option in the White Plains area's dining landscape. The general consensus highlights its quick service and a focus on essential offerings like good coffee, catering directly to the needs of busy New Yorkers.

The restaurant's commitment to accessibility is also a notable aspect of its public profile, ensuring that it can accommodate a wide range of patrons with various needs. This commitment to inclusivity further solidifies its role as a true community spot where everyone can feel welcome. From the initial search for a local cafe to the final bite of comfort food, Tommy's Pavilion Cafe strives to deliver a straightforward and satisfying experience for those looking for quality American cuisine in White Plains, New York.

In the bustling Westchester County area, having a dependable eatery like Tommy's is a real advantage. The cafe’s focus on the basics—good food, fast service, and a comfortable setting—is what keeps the locals coming back. The variety of options ensures that whether you're craving something warm and hearty or just need a simple cup of coffee, your needs can be met quickly and efficiently.

For those unfamiliar with the area or new to White Plains, knowing where to find such a convenient and welcoming spot is key. Tommy's Pavilion Cafe serves as a practical solution for daily dining, removing the complexity from the meal decision-making process with its simple, comforting, and quick offerings. It’s a testament to the enduring appeal of classic American cafe culture right here in New York.

Location and Accessibility

Tommy's Pavilion Cafe is conveniently located in White Plains, New York, making it an easy destination for locals and visitors alike. The physical address is 311 North St, White Plains, NY 10605, USA. This location places it within the community, providing a nearby option for daily dining needs.

Accessibility is a key factor that Tommy's Pavilion Cafe has proactively addressed, ensuring a welcoming environment for all patrons. The facility demonstrates a clear commitment to inclusivity through several key features designed to make visiting as easy as possible.

The accessibility features at Tommy's Pavilion Cafe include:

  • Wheelchair accessible entrance, allowing smooth entry into the establishment.
  • Wheelchair accessible parking lot, providing dedicated spaces close to the entrance for convenience.
  • Wheelchair accessible restroom, ensuring comfort and easy maneuverability within the facilities.
  • Wheelchair accessible seating, so all guests can enjoy their meal in a comfortable and appropriate space.

These measures indicate the cafe's dedication to serving the entire community, positioning it as a thoughtful and accommodating local business. Being located on North St further contributes to its ease of access within the White Plains area.

Services Offered

Tommy's Pavilion Cafe offers several foundational services to accommodate various dining preferences and schedules in White Plains:

  • Dine-in: Guests are welcome to sit down and enjoy their meals in the casual atmosphere of the cafe.
  • Takeout: For customers on the go, the cafe provides convenient options to pick up their food and beverages quickly.
  • Breakfast: Serving a morning menu to start the day, popular for both quick stops and solo diners.
  • Lunch: Offering various options for a mid-day meal, including comfort food and quick bites.
  • Dessert: Providing a selection of sweet items to cap off a meal or satisfy a sweet craving.
  • Quick bite options: Catering to those who need a very fast, no-fuss meal.

Features / Highlights

The experience at Tommy's Pavilion Cafe is defined by several key highlights that draw customers to this local White Plains spot:

  • Fast service: The cafe is known for its efficiency, ensuring customers receive their orders quickly.
  • Great coffee: A key highlight for many patrons, offering quality coffee for morning starts or afternoon boosts.
  • Comfort food focus: The menu is centered around classic, hearty dishes that provide a sense of warmth and familiarity.
  • Casual atmosphere: The setting is laid-back and informal, making it an easy and relaxing place to dine.
  • Good for kids: The environment and offerings are suitable and welcoming for families with children.
  • Popular for solo dining: The casual and quick nature of the cafe makes it an ideal choice for individuals dining alone.

Contact Information

To get in touch with Tommy's Pavilion Cafe, please use the following contact details:

Address: 311 North St, White Plains, NY 10605, USA

Phone: (914) 368-8289

What is Worth Choosing

Tommy's Pavilion Cafe stands out in the White Plains dining scene for its commitment to simplicity and speed, making it an excellent choice for a specific type of diner. What makes this American restaurant particularly worth choosing is its unwavering focus on core offerings that meet the daily needs of the community.

The dedication to "Fast service" is arguably the single most important draw, especially in a dynamic area like New York where time is often of the essence. For busy professionals, local workers, or parents on a tight schedule, knowing you can rely on a quick turnaround without sacrificing a hot meal is a significant advantage. This emphasis on efficiency makes it a top consideration for routine meal breaks.

Furthermore, the menu’s focus on "Comfort food" is a major selling point. In contrast to high-end dining or overly trendy spots, Tommy's offers the satisfying, traditional flavors that people crave. Whether it’s a classic breakfast item or a hearty lunch, the menu provides a predictable and pleasant dining experience. This is complemented by the quality of their "Coffee," which is a highlight, ensuring that the foundational elements of a morning or mid-day pick-me-up are well executed.

For individuals, the fact that the cafe is "Popular for solo dining" speaks volumes about its welcoming and non-intimidating atmosphere. It is a place where one can comfortably grab a meal without feeling out of place. The "Casual" atmosphere reinforces this, providing a stress-free environment that contrasts with the fast pace of city life.

The comprehensive "Accessibility" features are another compelling reason to choose Tommy's Pavilion Cafe. By including wheelchair accessible entrances, parking, seating, and restrooms, the establishment demonstrates a meaningful commitment to serving all members of the community, ensuring a hassle-free experience for patrons with mobility needs.

In summary, Tommy's Pavilion Cafe is the perfect choice in White Plains for anyone needing a swift, reliable, and comfortable source of classic American breakfast or lunch. It's a no-frills, community-focused spot that delivers on its promise of quick bites and comforting flavors, making it a valuable and practical addition to the local New York restaurant landscape. While every local business has unique challenges in the service industry, as evidenced by some past customer feedback regarding staff interactions, the cafe's core value proposition—reliable comfort food, great coffee, and remarkable speed—makes it a highly practical option for daily dining. Patrons looking for a place that is consistently open for quick meals and accommodating to various needs will find Tommy's Pavilion Cafe to be a worthy choice.

Tommy's Pavilion Cafe Details

  • Service options

  • Takeout
  • Dine-in
  • Delivery
  • Highlights

  • Fast service
  • Great coffee
  • Popular for

  • Breakfast
  • Lunch
  • Solo dining
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Offerings

  • Coffee
  • Comfort food
  • Quick bite
  • Dining options

  • Breakfast
  • Lunch
  • Dessert
  • Amenities

  • Restroom
  • Atmosphere

  • Casual
  • Children

  • Good for kids

Tommy's Pavilion Cafe Photos

Tommy's Pavilion Cafe Picture 1Tommy's Pavilion Cafe Picture 2

Tommy's Pavilion Cafe Location

Tommy's Pavilion Cafe

311 North St, White Plains, NY 10605, USA

Tommy's Pavilion Cafe Reviews

An average rating of ★2.8 from 6 user reviews.

satcashier

★ 5★ 4★ 3★ 2★ 1

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