16 Handles Introduce
For New Yorkers with a sweet tooth, a trip to an ice cream or frozen yogurt shop is a classic and delightful treat. 16 Handles, a prominent name in the world of frozen desserts, brings its signature self-serve experience to the Upper East Side. This popular frozen yogurt and ice cream shop is a go-to destination for those seeking a fun, customizable, and delicious dessert. The concept is simple and engaging: you choose your own flavors from a rotating selection of 16 handles and then top your creation with a wide array of toppings. The pay-by-weight model allows for complete creative freedom, encouraging you to mix and match flavors and toppings to your heart's content. It's a dessert experience that is as much about the process as it is about the final product.
16 Handles offers a diverse menu that goes beyond just frozen yogurt. While the soft serve is the star of the show, the shop also features classic milkshakes in flavors like chocolate, strawberry, and vanilla. The frozen yogurt flavors themselves are a major draw, with options ranging from the classic "Original Tart" and "Classic Vanilla" to more unique tastes like "Arriba Coffee" and "Shirley Temple Sorbet." The shop is also highly regarded for its inclusive offerings, which include vegan and dairy-free options. The "Oat Milk Chocolate Banana Soft Serve" and "Pomegranate Raspberry Sorbet" are excellent choices for those with dietary restrictions or who prefer a plant-based treat. The convenience of a "quick visit" model makes it an ideal spot for a spontaneous dessert run, whether you're enjoying a break from shopping or capping off a meal at a nearby restaurant. The casual and welcoming atmosphere is perfect for a solo treat or a fun outing with friends and family, making it a staple in the neighborhood's dessert scene.
While the business is built on a simple concept, the execution is what makes it a local favorite. The variety of flavors, which often change, keeps the experience fresh and exciting, encouraging repeat visits. The extensive toppings bar, a key component of the 16 Handles experience, allows for endless combinations of textures and tastes. Whether you're a fan of fresh fruit, crushed cookies, or candy pieces, you'll find something to complement your frozen yogurt creation. The shop’s commitment to providing a wide range of choices, including both traditional frozen yogurt and dairy-free options, ensures that every customer can find something they love. It's a place where you can indulge your sweet cravings and get creative with your dessert, all in a fun and low-key environment.
---16 Handles is conveniently located on the Upper East Side, making it easily accessible for anyone in the neighborhood. The shop can be found at 1569 2nd Ave, New York, NY 10028. Its location on a well-known avenue means it is a straightforward destination for those walking or using public transportation. The area is served by various bus routes and is within a reasonable distance of subway stations, making it a convenient stop for a quick dessert. For those who choose to drive, paid street parking is available in the vicinity. A significant aspect of this location's accessibility is its wheelchair-accessible entrance, which ensures that all members of the community can visit and enjoy the delicious treats without any barriers. This commitment to inclusivity is a valuable feature that makes the shop a welcoming spot for everyone. Its prime location in a bustling part of the neighborhood ensures it is a popular and convenient choice for a quick visit or a planned dessert outing.
---16 Handles offers a variety of service options designed to cater to a modern, fast-paced lifestyle. The focus is on providing a flexible and convenient experience, whether you're grabbing a quick treat or planning a special dessert night at home. The services are built around the concept of speed and convenience, and they include:
- Dine-in: Customers can enjoy their frozen yogurt inside the shop, taking a moment to sit and savor their custom creation.
- Takeout: The self-serve model is perfectly suited for takeout, allowing you to fill your cup and enjoy your treat on the go.
- Delivery: For the ultimate convenience, 16 Handles offers a delivery service, bringing their delicious frozen yogurt and milkshakes directly to your door. This is a great option for an easy dessert at home.
- In-store pickup: If you've placed an order online, you can quickly pick it up in-store, minimizing wait time.
- No-contact delivery: This service option ensures a safe and convenient delivery process, giving customers peace of mind.
In addition to these services, the shop accepts a wide range of payments, including credit cards, debit cards, and NFC mobile payments, making the checkout process fast and easy.
---16 Handles is distinguished by a number of highlights that make it a standout choice for frozen desserts in the area. These features are a key part of what has made the brand so popular and what keeps customers coming back for more. Here are some of the key highlights of this location:
- Great Coffee and Tea Selection: The provided information indicates the brand is known for great coffee and tea selections. While not a coffee shop, this suggests a high standard for beverages and a potential for complementary drinks.
- Wide Variety of Soft Serve Flavors: The core of the experience is the wide and rotating selection of 16 flavors, from classic frozen yogurt to innovative sorbets and vegan options.
- Vegan and Dairy-Free Options: A major highlight is the availability of dairy-free soft serve made with oat milk, as well as various fruit-based sorbets. This makes the shop accessible to those with dietary restrictions or preferences.
- Customizable Experience: The self-serve model allows customers to create their own unique dessert, mixing and matching flavors and toppings to their personal taste.
- Popular for Quick Visits: The shop is known for being a perfect spot for a quick and easy treat, ideal for a spontaneous craving.
- Wheelchair Accessible: The wheelchair-accessible entrance is a thoughtful feature that ensures the space is welcoming to all members of the community.
For more information or to place an order, you can contact 16 Handles using the details below. Their team is ready to assist you with any questions about the current flavors or to help with an order.
Address: 1569 2nd Ave, New York, NY 10028
Phone: (646) 863-2522
---For New Yorkers in the mood for a sweet treat, 16 Handles is a worthwhile choice for several reasons. The primary appeal lies in the sheer variety and the fun, interactive experience. The ability to create your own unique combination of frozen yogurt and toppings means you can have a different dessert every time you visit. This level of customization is a major draw and sets it apart from traditional ice cream parlors. The inclusion of vegan and dairy-free options, such as the Oat Milk soft serve and fruit sorbets, is a huge plus, as it caters to a broader audience and shows a commitment to modern dietary needs. Furthermore, the convenience of the shop is a significant factor. Whether you want to dine in, take your treat to go, or have it delivered to your home, 16 Handles provides multiple service options to fit your schedule. The pricing, based on weight, gives you full control over how much you spend, and the a la carte style allows you to indulge in as little or as much as you want. The fact that the shop is popular for a "quick visit" speaks to its efficiency and role as a go-to spot for a fast and satisfying dessert. In a city where options are endless, 16 Handles stands out for its delicious and diverse offerings, its interactive experience, and its undeniable convenience, making it a reliable and delightful choice for anyone craving a frozen treat on the Upper East Side.
16 Handles Ice cream
Soft Serve
- Arriba Coffee Frozen Yogurt
Rich, dark roast coffee frozen yogurt made with 100% Arabica coffee beans
- Birthday Cake Frozen Yogurt
Our fro-yo take on a classic cake batter ice cream
- Chocolicious Frozen Yogurt
Classic and creamy chocolate frozen yogurt made with real cocoa
- Classic Vanilla Frozen Yogurt
Classic vanilla soft serve fro-yo
- Cookies & Cream Frozen Yogurt
The name says it all—this frozen yogurt flavor is a dessert lover's dream!
- Made With Nutella Frozen Yogurt
Chocolate-hazelnut frozen yogurt made with real Nutella swirled in
- Oat Milk Chocolate Banana Soft Serve (V)
Creamy oat milk meets rich chocolate and ripe banana in this dreamy, dairy-free soft serve. Indulgently smooth and perfectly sweet, it’s a vegan treat that hits the spot.
- Oat Milk Vanilla Soft Serve (V)
Our flavorologist wanted to make a oat milk vanilla that was so good you wouldn’t even know it's not dairy. This bold new vanilla is creamy and delicious, and sure to satisfy your dessert craving!
- Original Tart Frozen Yogurt
Tart and fresh fro-yo with a classic yogurt taste that balances tart and sweet flavors
- Passion Fruit Tart Frozen Yogurt
The lightest of our fruit tart fro-yo flavors is sweet, tropical, and tangy
- Pomegranate Raspberry Sorbet (V)
This classic superfruit sorbet has been on our menu since opening day!
- Sour Swirl Frozen Yogurt
Sour Swirl frozen yogurt, inspired by the beloved sour-then-sweet childhood candy, is an electrifying fusion of lemon, lime, and watermelon. Delight in the refreshing tang of citrus kissed with the sweetness of juicy watermelon in every creamy spoonful.
- Strawberry Fields Frozen Yogurt
Strawberry frozen yogurt with a summery, sweet taste you're sure to love
- Shirley Temple Sorbet
A bubbly twist on a classic! Our Shirley Temple Sorbet blends sweet cherry and zesty lime into a light, refreshing artisan sorbet-- perfect for a nostalgic sip-in-spoon treat.
- Zero Sugar Added NY Cheesecake Frozen Yogurt
All the iconic flavor of a slice of homemade New York cheesecake swirled into our fro-yo, this time with a no sugar added recipe!
Milkshakes
- Chocolate Milkshake $8.95
Made with Ghirardelli chocolate sauce
- Cookies & Cream Milkshake $8.95
Made with crushed Oreos
- Strawberry Milkshake $8.95
Made with fresh strawberries
- Vanilla Milkshake $8.95
Made with premium vanilla syrup
Bottled Beverages
- Can Of Coke $1.95
Can of Coke
- Can Of Diet Coke $1.95
Can of Diet Coke
- Can Of Sprite $1.95
Can of Sprite
- Water Bottle (16.9 Oz) $2.00
Please note: brand my vary by location
16 Handles Details
Service options
- No-contact delivery
- Delivery
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
16 Handles Photos










16 Handles Location
16 Handles Reviews
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★ 5★ 4★ 3★ 2★ 1I visited this 16 Handles location today based on a couple of negative reviews I had read, but my experience was deeply disappointing, especially compared to other locations I frequent in New Jersey Long Island Queens Manhattan & the Brooklyn .From the moment I walked in, the service was lacking. I was not greeted, and one staff member in particular was notably unfriendly. When I asked if they had any strawberries, she responded with a dismissive, "You don't see any strawberries there?" I had to point out that I did not, at which point another employee quickly retrieved some from the back. This second employee was helpful, but the older first woman's attitude was unpleasant and unnecessary.Furthermore, the store's cleanliness did not meet the standard I've come to expect from this chain. The dining area and serving stations were not as clean as they should be.For a product that is a premium treat, both in price and deliciousness, the experience should be accompanied by pleasantries and welcoming customer service. I truly hope the manager reads these reviews. I know 16 Handles is a great brand with delicious frozen yogurt, but that excellence needs to be matched by the service and environment in every store. This location has significant room for improvement.
September 08 · Jasinta KyddTy 16 handles for a lovely national ice cream day and a shoutout to the two lovely workers who had to deal with national ice cream day lol
July 22 · GenieThe staff here was so wonderful! They were organized, kind, and efficient! They allowed me to sample the flavors and were so nice about it. Great location! You can tell they value their customers and enjoy working there!
July 23 · Maggie RoseThis place is a joke. Not only is their frozen yogurt painfully average, but their draconian "sample policy" is both ridiculous and downright unsanitary.First off, they refuse to let you serve yourself samples - apparently, they don’t trust customers to operate a tiny sample cup without causing an apocalypse. Instead, an employee has to hand you exactly two miserly samples, like they’re rationing yogurt during a famine. God forbid you want to actually taste more than two flavors before committing to an overpriced cup.But here’s the real issue: how is this sanitary? You’re telling me that instead of letting me use a clean cup to serve my own sample (like every other self-respecting froyo place), they have employees, who’ve been handling cash, wiping counters, and who knows what else, doling out samples? That’s disgusting. I watched the same gloved hand that just took someone's payment then fish around in the yogurt area and spouts and touch the side of my cups. No thanks.The whole setup is lazy, controlling, and unhygienic. If you can’t trust customers to serve themselves samples (which, by the way, is the industry standard), maybe you shouldn’t be in the self-serve frozen yogurt business.
June 22 · LLUmmmm what is going on at this location. No cold toppings. And literally only 5 flavors. Some of the machines are broken. Worked with the braids have headphones and leaning over on his phone. Unsanitary. Hello ecosure.
August 28 · Kelsi Howell
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