Charleys Cheesesteaks Introduce
If you’re looking for a quick and satisfying meal while shopping in the Valley Stream area, Charleys Cheesesteaks and Wings, nestled within the Green Acres Mall, has established itself as a go-to spot for New York residents craving the classic flavors of a Philadelphia-style cheesesteak and more. While it is part of a national brand, this particular location serves the local Long Island and Queens communities with a menu focused on freshly grilled meats, loaded fries, and refreshing lemonades.
This location, often known simply as Charleys, offers a menu that goes beyond the traditional, featuring a variety of hot, grilled sandwiches, chicken wings, and gourmet sides designed for a fulfilling fast-casual experience. For anyone in the New York metropolitan area—from Long Island to the bordering boroughs—seeking a quick, hot sandwich lunch or dinner, Charleys provides an accessible option right in the heart of a major retail hub.
Charleys Cheesesteaks is a brand that prides itself on preparing its signature sandwiches fresh on the grill, a crucial difference from many grab-and-go options. They use USDA-choice steak or all-white meat chicken, cooked to order with melted cheeses and fresh toppings, all served on their signature toasted roll. This commitment to grilling everything fresh is a core part of the Charleys experience. When you visit this Valley Stream location, you can expect this freshly-prepared focus across their entire offering, from their classic cheesesteaks to their growing line of wings and gourmet fries.
The shop is more than just cheesesteaks, as indicated by its name, Charleys Cheesesteaks and Wings. The expanded menu includes boneless and traditional wings, various loaded fries, and their popular real-fruit lemonades, ensuring there's something for nearly any craving. For local residents, this spot acts as a convenient and quick stop for a meal that offers hearty portions and recognizable flavors.
While the business strives for excellent service and food quality, it is important for prospective patrons to be aware that the store's operations, like any high-volume food service location, sometimes face scrutiny from customers regarding food preparation and service efficiency, as indicated by some public feedback. Patrons are encouraged to visit during non-peak hours if service speed is a high priority, or to use the available delivery options for maximum convenience. This Green Acres Mall location is a staple for mall-goers and local New Yorkers, offering a familiar and straightforward menu in a convenient location.
The hours of operation for Charleys at the Green Acres Mall generally align with the mall's standard operating schedule, making it easy to plan a visit. Typically, the mall's regular hours are Monday through Saturday from 11:00 AM to 9:00 PM. Patrons should, however, always confirm the specific hours of operation for the food court or individual establishment if visiting on a public holiday or outside of these regular times.
The pricing at the Valley Stream location is competitive within the fast-casual space. For example, a small Chicken California cheesesteak is typically priced around $8.49. Sides like Original Fries are available for approximately $3.69, while gourmet options such as Cheese and Bacon Fries are around $5.19. Their popular Strawberry Lemonade is generally priced at $4.59. Patrons should look out for special offers, such as the Rewards Member combo deal which sometimes features a regular Philly Cheesesteak or Chicken Philly combo (including regular gourmet fries and a regular real-fruit lemonade) for a discounted price, a great way for local customers to save money.
The restaurant maintains a focus on providing various options for its core products, including different preparations of their cheesesteaks and loaded fries. For steak enthusiasts, options like the Old School Cheesesteak with Cheez Whiz and the Bacon 3 Cheesesteak stand out, while chicken lovers can choose from varieties like the Chicken Buffalo and Chicken Teriyaki.
The availability of delivery via major third-party platforms for this location means that a fresh cheesesteak or order of gourmet fries is just a few clicks away for residents in Valley Stream and surrounding Long Island areas, offering comfort and convenience right to their doorstep. The shop aims to be a dependable source for hot, satisfying meals, whether you're taking a break from shopping or ordering in for a meal at home.
For local New Yorkers seeking a hot meal at a convenient location, Charleys at Green Acres Mall remains a prominent choice. The combination of fresh grilling, various menu options, and easy access makes it a functional and appealing spot for lunch or an early dinner.
The shop is committed to maintaining its brand promise of freshly made cheesesteaks and is a well-known part of the dining scene within the Green Acres Mall food court. It provides a straightforward, satisfying, and relatively quick option for the busy New York consumer.
The menu is extensive, including a full range of sandwiches, sides, wings, and drinks. This ensures that whether you're looking for a simple Philly, a spicy chicken sandwich, or a side of ultimate loaded fries, you can find a suitable option. The drink menu, specifically their real-fruit lemonades, is a highlight often mentioned by patrons for its refreshing quality.
Ultimately, the experience at Charleys Cheesesteaks in Valley Stream is what you make of it, with a menu full of satisfying options designed to be enjoyed immediately. The ease of access from the Green Acres Mall and the availability of both dine-in (food court style) and delivery services cater to a wide audience of local New York customers.
Location and Accessibility
The Charleys Cheesesteaks and Wings location is conveniently situated inside the Green Acres Mall, a major retail center that is easily accessible to residents throughout Long Island and Queens. Its placement within the mall's food service area makes it an ideal stop for shoppers, or for anyone passing through the Valley Stream area looking for a quick and casual meal.
The mall location offers ample parking and is a known point of interest, which simplifies navigation. For those utilizing public transportation, the mall is served by local bus routes, further enhancing its accessibility for New York consumers who may not be driving.
Services Offered
- In-person ordering and quick service at the mall location.
- Takeout and carryout service for orders placed on-site.
- Delivery service is available through major third-party delivery platforms in the Valley Stream area.
- Catering options may be available for larger orders, subject to confirmation directly with the store.
- Online ordering for pickup or delivery is generally facilitated through the company's website or third-party apps.
- Charleys Rewards program enrollment is offered, providing members with exclusive deals like a regular combo for $10.99.
Features / Highlights
- Specialization in freshly-grilled Cheesesteaks, featuring USDA-choice steak and all-white meat chicken.
- Diverse menu including both traditional and specialty cheesesteaks like the Nashville Hot and Bacon Chipotle Chicken.
- Gourmet side options, notably the popular loaded fries varieties such as Ultimate Fries and Cheese & Bacon Fries.
- Real-fruit Lemonades, available in multiple flavors like Strawberry and Peach, are a signature drink highlight.
- The menu has expanded to include a selection of traditional and boneless chicken wings and wing packs.
- Conveniently located within a major retail hub, Green Acres Mall, offering high accessibility.
Contact Information
Address: 2044 Green Acres Rd S Mall, 220, Valley Stream, NY 11581, USA
Phone: (516) 825-3130
What is worth choosing
For a New Yorker visiting Charleys Cheesesteaks, the primary draw remains the hot, freshly grilled cheesesteaks. The Chicken California Cheesesteak is a highly popular option, featuring grilled all-white meat chicken, provolone cheese, and ranch dressing, served with lettuce, tomato, and mayo on a toasted roll, making it a great alternative to the classic beef-steak sandwich. The smaller size is a strong value proposition, frequently priced around $8.49.
A choice that complements any sandwich is a side of their famous Original Fries or the indulgent Ultimate Fries, which are smothered with melted cheddar cheese sauce, ranch dressing, and bacon bits. The fries are made from natural-cut potatoes and are often cited as a key part of the Charleys experience.
To complete the meal, one of the real-fruit lemonades—especially the Strawberry Lemonade or Watermelon Strawberry Lemonade—is the recommended drink choice. These beverages are often highlighted for their refreshing, real-fruit flavor, contrasting nicely with the savory meal.
For new customers, choosing a combo that bundles a regular sandwich, a regular side of gourmet fries, and a regular real-fruit lemonade, especially when a member deal is active, often provides the best overall value. This allows you to experience the three pillars of the Charleys menu: the freshly grilled cheesesteak, the gourmet fries, and the famous real-fruit lemonade, all in one cost-effective purchase.
However, potential patrons in the New York area should also consider the feedback from other customers. While the core product is generally a crowd-pleaser, some reviews have pointed to inconsistencies in food preparation and customer service. For instance, there have been concerns about the quality of drinks and the freshness of sides like the fries, as well as issues with customer service handling complaints. To ensure the best experience, ordering the freshly-grilled signature items, such as the core cheesesteaks, during times when the location is less busy might increase the likelihood of receiving the highest quality product. If ordering delivery, clearly communicate any special requests to the service provider. The strength of the restaurant lies in its freshly-grilled meats and unique side/drink offerings, and focusing on these will likely lead to the most satisfying meal.
Charleys Cheesesteaks Photos










Charleys Cheesesteaks Location
Charleys Cheesesteaks
2044 Green Acres Rd S Mall, 220, Valley Stream, NY 11581, USA
Charleys Cheesesteaks Reviews
I just received the food I ordered through Door Dash from this restaurant. I couldn’t finish it. The Coke I ordered had to be thrown out because it tasted like the machine has not been cleaned in decades..disgusting! The Classic Philly sandwich I ordered was extremely salty and tasted as though it was prepared on a dirty surface. The city needs to inspect this restaurant to ensure they’re following all guidelines. Never again.
December 02 · majodieOMG Customer service sucks. I could not believe that the manage would take side with a worker that wants to give a loyal customer dried out fries. Fries that are tuff and all ends. Prior to my order I told the manager the same thing happened last week and I could not eat it. I was a loyal customer for years and purchased sandwiches and fries at least twice per week. I was in aah about the extremely bad customer service. I was wondering why, often times, there would be arguments from other customer but now I experience it of my own. Please read reviews. I could not believe that a manager would let the worker give a loyal customer garbage. I hope the owner for the establishment read the reviews because they always say the owner doesn't come to the store so maybe that's why their customer service is so dad. I will NEVER return to this location.
November 06 · Gk2 GowieThey deserve no stars! I went to order their gourmet fries with a drink & the group of guys working there were rude. Telling me I needed to order a sandwich to get what I wanted. They were very rude. Making comments about people, especially women in spanish.You're supposed to be doing a job not turning away customers or making them buy something they do not want.
February 05 · YvetteFood could have been prepared better, plus bigger portion for price.
March 22 · John GoomishianI ordered my food via Door Dash…food was given to someone else and the manager refused to remake or refund me and said that it’s my problem. I showed him the receipt on the app and confirmation email to no avail. The manager was rude and disrespectful and said this happens all the time and they are not responsible for giving away the order. You can show up and pick up an order from the counter without anyone asking for the order number. This is unacceptable and I will not be patronizing this establishment in the future.
September 13 · Adrian Ramnauth
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