Dunkin' Fresh Meadows: Your All-Day Spot for Coffee, Donuts, and Fast Breakfast in Queens

Dunkin' Introduce

Introduction / Overview

For New Yorkers on the go, especially those traveling through the Fresh Meadows and Hollis areas of Queens, Dunkin' at the Gulf Gas Station on Grand Central Parkway is an essential, reliable stop. More than just a simple coffee shop, this location serves as a multifaceted quick-service hub, specializing in a wide array of beverages, baked goods, and fast, satisfying meals. This is the spot where local residents, commuters, and tourists alike can quickly grab their daily caffeine fix, a fresh bagel or donut, or a complete breakfast, lunch, or even late-night bite.

The location’s strength lies in its comprehensive offerings, combining the convenience of a Fast food restaurant and Takeout Restaurant with the essential service of a dedicated Coffee shop and Donut shop. Whether you're craving a classic Original Blend Coffee, an innovative Pumpkin Cold Brew with Sweet Cold Foam during the fall season, or a savory Maple Sugar Bacon Breakfast Sandwich, this Dunkin' delivers the familiar quality and speed that busy Queens residents depend on. It’s particularly Popular for Breakfast and Solo dining, offering a casual atmosphere and service that accepts all modern payment methods including NFC mobile payments.

Location and Accessibility

The Dunkin' shop is strategically located at 196-05 Grand Central Pkwy, Hollis, NY 11423, USA, inside the Gulf Gas Station complex. Its placement right on the service road of the Grand Central Parkway makes it extremely convenient for those driving in the area. This is a critical factor for accessibility, especially for commuters leaving or returning to Long Island or traveling within Queens.

Accessibility at this location is a major plus for New York customers. The site features a dedicated Free parking lot and available Free street parking, a highly sought-after amenity in a dense area of Queens. Furthermore, the establishment ensures broad access with a Wheelchair accessible entrance and Wheelchair accessible parking lot. For those utilizing public transportation, while the location is primarily geared towards drivers due to its Grand Central Parkway placement, the surrounding Hollis and Fresh Meadows neighborhoods are serviced by various MTA bus routes that provide connecting access within walking distance.

Services Offered

This Dunkin' location provides a full suite of convenient services tailored for the fast-paced New York lifestyle:

Takeout: Fast and reliable service for picking up orders on the spot.
Delivery: Enjoy the full menu delivered directly to your home or office.
No-Contact Delivery: An available option for safety and convenience.
Curbside Pickup: Quick and easy retrieval of mobile orders without entering the store.
Dine-in: Offering a Casual atmosphere for those who wish to sit and enjoy their meal.
All-Day Dining: Serving Breakfast, Brunch, Lunch, Dinner, and Dessert with options for Late-night food.
Amenities: Complimentary Wi-Fi and a clean Restroom for customer use.

Features / Highlights

Dunkin' distinguishes itself with a vast and constantly evolving menu, categorized by popular demand and seasonal shifts:

Seasonal Specialties: The return of the Pumpkin's Back menu is a major highlight every fall, featuring the beloved Pumpkin Spice Iced Signature Latte, Pumpkin Donut, and Pumpkin Cold Brew with Sweet Cold Foam.
Extensive Coffee & Espresso Menu: Recognized for having Great coffee, the menu includes classic Original Blend Coffee, various lattes and cappuccinos, Cold Brew Creations (including Nitro Cold Brew), and the newest Cereal N' Milk Iced Latte.
Innovative Refreshers: A popular alternative to coffee, the Dunkin' Refreshers line includes refreshing drinks like the Blueberry Mango Lemonade Refresher and the limited-time Sabrina's Mix Berry Daydream Refresher.
All-Day Food Selection: Offering more than just donuts, the shop features savory items like the Sourdough Breakfast Sandwich, various Wake-Up Wrap® options, Avocado Toast, and the newly dropped Chipotle Loaded Hash Browns.
Bakery Variety: The classic favorites include Classic Donuts, MUNCHKINS® Donut Hole Treats, Bagels with Cream Cheese Spread, and the indulgent Braided Apple Pie.
Dietary Options: The menu includes Vegetarian options and is categorized as serving Comfort food and Quick bites.

Contact Information

For quick coffee, donuts, or to place a large order, use the following contact details:

Address: Gulf Gas Station, 196-05 Grand Central Pkwy, Hollis, NY 11423, USA

Phone: (718) 264-1326 or +1 718-264-1326

What is Worth Choosing

This specific Dunkin' location is worth choosing for New York users primarily because of its unbeatable convenience and broad menu variety, perfectly catering to the demanding, on-the-go lifestyle of Queens.

The key differentiator is the accessibility factor. Its location on the Grand Central Parkway and the provision of a Free parking lot make it a high-utility pit-stop that avoids the hassle of city parking. The availability of a wide range of services, including delivery, curbside pickup, and an array of payment options, further emphasizes its convenience for both local residents running errands and daily commuters.

From a menu perspective, the sheer depth of the offerings ensures there is something for everyone, whether you are fueling up for the morning or grabbing a late-night treat. Tourists and locals alike appreciate the consistent quality and speed. While some local feedback notes the occasional slower service, the overall consensus is the indispensable role this Dunkin' plays in providing reliable, fast, and familiar Great coffee and food options across the entire spectrum of the day, from an early Wake-Up Wrap® to a post-dinner Frozen Coffee. For a quick, dependable, and centrally-located coffee and breakfast joint in Queens, this Dunkin' is the default choice.

Dunkin' Vibe

Refresh Your Day
Sabrina's Mix Berry Daydream Refresher
Sabrina's Mixed Berry Daydream Refresher made with flavors of sweet strawberry and blueberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Strawberry Daydream Refresher
Sabrina’s Strawberry Daydream Refresher made with flavors of sweet strawberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Daydream Refreshers
Sabrina’s Daydream Refreshers are available in three flavors of Strawberry, Mixed Berry, and Mango - crafted with sweet bliss and topped with a cloud of creamy cold foam.
Mix Your Own Refresher
Build your Refresher, your way— mix and match any two flavors and with your choice of base to craft the perfect sip.
Blueberry Breeze Refresher
Features blueberry and juniper berry flavors, combined with iced green tea, lemonade, or sparkling water for a refreshing boost of energy.
Blueberry Strawberry Sparkling Refresher
A Refresher packed with bright fruit flavors of blueberry and strawberry mixed with Sparkling Water for a refreshing boost of energy.
Blueberry Mango Lemonade Refresher
A Refresher packed with bright fruit flavors of blueberry, mango, and pineapple, mixed with lemonade for a refreshing boost of energy.
Light Dunkin' Refresher
Your favorite Dunkin’ Refresher is now available light, made with iced green tea and less Refresher base, so you can enjoy a refreshing boost of energy with less sugar and 42% fewer calories than our regular green tea Dunkin’ Refreshers. Light: 45...
Golden Hour Refresher
A Refresher packed with bright, fruity flavors of strawberry, mango, pineapple and dragonfruit for a refreshing boost of energy.
Dunkin' Sparkling Refreshers
Your favorite Refreshers flavors combined with fizzy sparkling water for a refreshing boost of energy.
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple, and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple, Raspberry Watermelon, and Tropical Guava flavors.

Pumpkin's Back
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Donut
Pumpkin donut glazed to perfection!
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Iced Pumpkin Loaf
Individually wrapped pumpkin loaf cake with a vanilla cake swirl and topped with cream cheese icing.
Pumpkin MUNCHKINS® Donut Hole Treats
Pumpkin MUNCHKIN® Donut Hole Treats glazed to perfection!
Pumpkin Oatmilk Shakin' Espresso
A double shot of bold espresso is hand shaken with pumpkin flavors and oatmilk for an airy, and lightly frothy sip.
Nutty Pumpkin Iced Coffee
Your favorite iced coffee with warm fall spice notes complimented by creamy pumpkin and subtle nutty hazelnut flavors.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Frozen Coffee
Smooth and creamy Frozen Coffee with notes of spiced pumpkin.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Pumpkin K-Cup® Pods
Make the Dunkin' Coffee you love right from your kitchen. Dunkin' Pumpkin K-Cup® pods are especially for your Keurig® K-Cup® brewing system.

Latest Drops
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Chipotle Loaded Hash Browns
Loaded Hash Browns with Chipotle Aioli and crumbled bacon.
Loaded Hash Browns
Loaded Hash Browns with cheddar queso and crispy bacon.
Braided Apple Pie
A warmed pastry filled with apples and topped with sugar.
Egg and Cheese with Chipotle Aioli
Add a kick to your favorite breakfast sandwich with NEW Chipotle Aioli.
Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a butter croissant.
Wake-Up Wrap® - Maple Sugar Bacon
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a signature Wake-Up Wrap®.
Maple Sugar Snackin' Bacon
8 half-strips of our bacon seasoned with Maple Sugar Seasoning and wrapped in a portable sleeve for on-the-go snacking ease.
Cereal N' Milk Coolatta®
Vanilla Bean Coolatta® made with creamy cereal milk.
Blueberry Cereal N' Milk Iced Matcha Latte
Sweetened matcha blended with cereal milk and notes of blueberry.

Crafted Coffees
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Almond Spice Iced Coffee
Your favorite pumpkin iced coffee made with flavors of toasted almond and almondmilk, making for a delicious fall beverage with a twist!
Pumpkin Vanilla Oatmilk Iced Latte
Rich espresso and oatmilk paired with flavors of pumpkin and vanilla.
Cereal N' Milk Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Brown Sugar Shakin' Espresso
A double shot of bold espresso with Brown Sugar syrup and oatmilk shaken to perfection.
Caramel Iced Macchiato
Beautifully layered with rich, bold espresso atop milk & creamy, caramel flavor for a cool, delicious sip.
Pecan Vanilla Iced Latte
Rich espresso and milk paired with butter pecan and vanilla flavors for a delicious, crafted latte.
Brown Sugar Hazelnut Oat Iced Latte
Bold espresso paired with flavors of brown sugar and hazelnut combined with oatmilk for a delicious latte.

Cold Brew Creations
Try Dunkin's crafted cold brew collection for a full bodied coffee with a sweet, rich taste with every sip.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Vanilla Creme Cold Brew
Bold cold brew with sweet vanilla flavors and Brown Sugar Syrup - all topped off with delicious sweet cold foam.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
The Caramel Cold Foam
Bold cold brew paired with creamy caramel flavor, topped with velvety smooth sweet cold foam and cinnamon sugar.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Toasted Almond Mocha Cold Brew with Sweet Cold Foam
Bold cold brew paired with toasted almond and mocha flavors topped with our velvety-smooth sweet cold foam.
Butter Pecan Cold Brew with Sweet Cold Foam
Bold cold brew paired with Butter Pecan Swirl topped with our velvety-smooth sweet cold foam.

Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.

Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't li...
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.

Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.

Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.

Savory Bites
Find tasty snacks freshly made with delicious ingredients.
Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.

Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
Classic Donuts
A delicious variety of Dunkin' classics.
MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone. Available in the following varieties: Glazed; Glaz...
Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate...
Muffins
A morning classic paired perfectly with your favorite beverage
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Bagels
Freshly baked bagels in your favorite varieties.
Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
Coffee Roll
Glazed coffee roll laced with pure cinnamon.
Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
Croissant
Flaky and freshly baked.
English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.

Snacks and Sides
Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.

Dunkin' Details

Service options
Curbside pickup
No-contact delivery
Delivery
Onsite services
Takeout
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Coffee
Comfort food
Late-night food
Quick bite
Vegetarian options

Dining options
Breakfast
Brunch
Lunch
Dinner
Dessert
Table service

Amenities
Restroom
Wi-Fi
Wi-Fi

Atmosphere
Casual

Crowd
Family-friendly
Tourists

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments

Children
Good for kids

Parking
Free parking lot
Free street parking
Parking

Dunkin' Photos

Dunkin' Location

Dunkin'

New York Queens County Hollis Grand Central Parkway

Gulf Gas Station, 196-05 Grand Central Pkwy, Hollis, NY 11423, USA

Dunkin' Reviews

An average rating of ★3.9 from 233 user reviews.

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★ 5★ 4★ 3★ 2★ 1

AVOID AT ALL COST. I used to get coffee daily from here but today a car hit and ran my vehicle while I was parked. The manager would not allow the police to look at the cameras. They have no problem with you spending your money there but will not help you when you become a victim on their property. Go anywhere else
June 16 · Joseph Falquecee
Unfortunately I frequent this location most mornings. The service is slow. It’s a one woman show- and feedback is regarded as a “customer who always has a problem with something when they come”. There are many customers who expressed dissatisfaction with size deep breaths this can be improved with clear communication and respect for the customers feedback.
May 09 · Alicia Robinson
I was driving from Upstate NY down to NJ. I stopped by this store to get my coffee. I ordered Large Hot Coffee with Almond milk and Butter pecan. I grabbed my coffee and drove off. I tasted my coffee. The milk Is definitely NOT Almond milk and my HOT coffee was COLD. I was utterly disappointed. I felt so unhappy driving until I found me another DD to get another coffee.
August 16 · ALLSMILES
The worst store! Don't go there! They couldn't fulfill my order and would not cancel it! Nor refund it! The guy was so rude! DON'T BUY FROM THEM!
May 29 · Joanna Ben
Good morning,I encountered an issue with my recent in-store purchase at your establishment. Despite having made an online order earlier that did not go through due to the store's opening hours, I decided to visit the store and place an order in person.I ordered two coffees and was aware of the current promotion offering a free donut with each coffee purchase. However, when I requested the two free donuts, the cashier, Jaima, simply asked which donuts I would like without clarifying any conditions or restrictions.Upon reaching the payment stage, I noticed that the donuts had been added to my bill at their regular price. When I inquired about this discrepancy, Jaima informed me that the promotion was only applicable to online orders. This information was not communicated to me at any point during my interaction with her.Jaima's demeanor throughout the exchange was notably rude and disrespectful, exhibiting poor communication skills and a lack of customer service orientation. She became visibly upset and angry when I questioned the discrepancy, which resulted in her refunding my money.I would like to bring this matter to your attention and request that appropriate measures be taken to address the miscommunication regarding the promotion and to ensure that staff members, particularly Jaima, receive adequate training in customer service and effective communication.Thank you for your attention to this matter.
January 09 · Alex Pastukh