Etihad Airways Lounge

- Jamaica, NY 11430

For travelers departing from New York, the journey begins the moment they step into the exceptional Etihad Airways Lounge. Situated in Jamaica, Queens—a crucial hub for international travel in the greater New York area—this premium facility (now operating as the Chase Sapphire Lounge by The Club with Etihad Airways) is a true urban oasis designed to transform your pre-flight experience from a mundane wait into a moment of pure, sophisticated relaxation. Far exceeding the standard airport terminal environment, this lounge provides an elegant, upscale retreat where comfort, world-class dining, and impeccable service converge, setting a new benchmark for luxury travel departing from JFK.

The original design of the Etihad Lounge was inspired by the striking ‘Facets of Abu Dhabi’ identity, translating the shifting geometry of the Arabian desert dunes and traditional Emirati patterns into a stunning, three-dimensional luxury space. Even today, following its recent partnership and renovation, the lounge maintains this core aesthetic—a blend of mid-century modern style with traditional elements—creating an atmosphere that is at once cozy, contemporary, and profoundly tranquil. It's an ideal setting for both business travelers needing to focus and leisure guests looking to unwind, providing a serene escape from the typical airport bustle, especially when compared to other, often over-crowded, lounges in JFK.

Location and Accessibility

The lounge is strategically located within John F. Kennedy International Airport (JFK), specifically in Terminal 4, making it highly accessible for premium passengers flying from this terminal. Terminal 4 is one of JFK’s largest and busiest international gateways, and having this luxury lounge conveniently located nearby is a significant benefit for New Yorkers and visitors traveling internationally. The address is officially listed as Jamaica, NY 11430, USA, placing it directly in the heart of JFK’s operational zone.

Once you have passed through the security checkpoint in Terminal 4, the lounge can be found on Level 4. For those concerned about accessibility, the lounge features both a wheelchair-accessible entrance and a wheelchair-accessible restroom, ensuring a comfortable and seamless experience for all guests. Its co-location near the American Express Centurion Lounge highlights its status as one of the premier luxury spaces at JFK. This location, post-security, means you can enjoy the lounge's full range of amenities without the stress of rushing through the security process moments before your flight.

Access to this premium lounge is available to eligible Etihad guests flying First or Business Class, as well as select elite status holders. In its current operation as a partner with Chase Sapphire, the lounge also welcomes Chase Sapphire Reserve cardmembers and other eligible cardholders with a Priority Pass Select membership. This expanded access ensures that a wider segment of discerning travelers departing from New York can experience its celebrated amenities and world-class service. It's recommended to confirm your eligibility and access times, as entry is typically permitted up to three or three and a half hours prior to your scheduled flight departure, ensuring the space remains a calm and pleasant environment for all.

Services Offered

The core of the Etihad Airways Lounge experience is the delivery of personalized, high-quality pre-flight services. The staff are renowned for their friendly and highly attentive service, ensuring that guests' needs are met efficiently and with a professional warmth.

• Full Dine-in Service: Guests can enjoy a high-quality dining experience. While a generous self-serve hot and cold buffet is available, the highlight is the fresh, à la carte menu that offers cooked-to-order dishes, providing a true restaurant-quality meal before you fly.
• Premium Bar Service: The beautifully designed central bar, a focal point of the lounge, offers a large selection of top-shelf spirits, premium beers, fine wines, and champagnes. This includes custom cocktails and mocktails developed by leading beverage consultancies.
• Private Shower Suites: For long-haul travelers or those arriving from connecting flights, the lounge provides private, well-appointed shower suites. These are perfect for freshening up and include high-quality bath and body products, robes, and towels.
• Prayer/Reflection Rooms: Dedicated male and female prayer rooms are available, reflecting the airline's commitment to providing comfort and facilities for all guests.
• Reservations Accepted: Although an airport lounge, the dining area and general access may operate with reservation-like systems or a waiting list to manage capacity and ensure a premium experience, offering a degree of planning peace of mind.
• Wi-Fi Access: High-speed, password-protected Wi-Fi is provided throughout the space, allowing travelers to work or stream content comfortably before their departure.
• Private 'The Residence' Area: For guests traveling in the ultra-exclusive 'The Residence' class on Etihad's A380, a private, dedicated lounge space may be available, offering an even higher level of exclusivity and personalized butler-style service.

Features / Highlights

The lounge stands out in the competitive JFK environment due to several distinct and highly-praised features, establishing it as a destination in itself.

• Exceptional Dining Experience: Customers consistently praise the quality of the food, noting the beautiful presentation and delicious flavor, comparing the experience to dining at a fine New York restaurant. Signature offerings often include Arabic Mezze, international favorites, and high-quality main courses.
• Fast and Attentive Service: The service is a key highlight. Staff are proactive, constantly circulating to clear plates and offer assistance, ensuring quick delivery of drinks and à la carte orders.
• The 'Facets of Abu Dhabi' Design: The sophisticated interior, with its geometric patterns, warm lighting, and a color palette inspired by the UAE's sandy landscapes, creates an upscale and memorable ambiance.
• Stunning Bar and Cocktail Program: The sculptural bar overlooking the runway and tarmac is a central feature. It provides beautiful natural light and a premium selection of beverages, making it a perfect spot to enjoy a pre-flight cocktail.
• Comfortable and Upscale Atmosphere: The overall atmosphere is described as casual, cozy, trendy, and notably upscale. Plush Italian leather seating and diverse seating areas—including window-facing chairs with tarmac views—contribute to a highly relaxed setting.
• Appreciation for Solo Dining: The arrangement and service style make it a favored spot for solo travelers who can enjoy a high-quality meal and comfortable seating without feeling out of place.
• Accessibility Features: Complete wheelchair accessibility for both the main entrance and the restrooms demonstrates a commitment to inclusive hospitality for all guests.

Contact Information

For New York-based travelers, getting in touch with the facility is straightforward, particularly for operational hours and access inquiries.

Address: Jamaica, NY 11430, USA (Located in Terminal 4 of JFK International Airport)

Phone: (718) 751-3990

Mobile Phone: +1 718-751-3990

What is worth choosing

Choosing the Etihad Airways Lounge (now Chase Sapphire Lounge by The Club with Etihad Airways) is choosing to invest in a truly elevated travel experience, a clear step above standard lounge offerings at JFK. For New Yorkers embarking on a long journey, the value proposition is clear: you are buying a slice of luxury and tranquility right before the rigors of international flight.

This lounge is a must-visit for its world-class dining. Customers frequently rave about the quality, flavor, and presentation of the food—particularly the a la carte options—making it arguably one of the best pre-flight dining experiences in the entire New York metropolitan area. Furthermore, the attentive, unobtrusive service ensures that you are taken care of from the moment you enter, allowing you to transition into travel mode with maximum comfort. The design is architecturally beautiful, offering a contemporary, elegant, and bright space that genuinely feels exclusive. Whether you are a business traveler seeking fast Wi-Fi and a quiet nook for work, or a leisure traveler looking for a premium cocktail and a sumptuous meal, this lounge provides a comprehensive suite of amenities. It successfully delivers a calm, refined, and distinctly upscale alternative to the overcrowded public spaces, ensuring your journey starts on a perfect, luxurious note.

Etihad Airways Lounge

Jamaica, NY 11430, USA