Master Wok Introduce
Introduction / Overview
For local New Yorkers and visitors navigating the expansive Palisades Center in West Nyack, Master Wok stands out as a highly recommended and consistently popular destination within the third-floor food court. As a casual Chinese restaurant, Master Wok specializes in serving up classic, comforting, and quick-bite Chinese fast food that has garnered a loyal following. It perfectly encapsulates the desirable food court trifecta: speed, value, and satisfying flavor, making it a favorite for both lunch and dinner.
Master Wok is celebrated for delivering generous portions of well-made dishes at incredibly reasonable prices, a factor that resonates particularly well with value-conscious patrons. The atmosphere is casual, welcoming a steady crowd of locals and mall visitors looking for a hearty meal. While the environment is quick-service, the commitment to flavor and portion size elevates the experience beyond a typical fast-food stop. The establishment is particularly renowned for its legendary General Tso's Chicken, which customers passionately describe as having a unique, super sweet, savory, and crunchy-yet-soft texture—a flavor profile so well-loved that it is noted as superior to other locations.
The menu is structured for convenience, focusing on a variety of popular entrées that can be mixed and matched in customizable combos. This approach ensures that whether you are dining solo or with a family, you can get exactly what you crave without a long wait. Master Wok is recognized for its "Fast service," minimizing the time spent in line and maximizing the time spent enjoying your meal. It is a reliable choice for comfort food, quick bites, and small plates, accommodating everything from a solo dining break to a meal that is genuinely "Good for kids."
Location and Accessibility
Master Wok’s strategic location on the third floor food court of the Palisades Center Mall places it at a major nexus of activity in West Nyack, NY. The food court is a central, high-traffic area, ensuring the restaurant is easy to find for anyone shopping or visiting the mall's attractions.
The general address for the location is:
Palisades Center Dr,
West Nyack, NY 10994, USA
As part of the Palisades Center, accessibility is excellent, designed to cater to a large volume of visitors:
- Wheelchair Access: The restaurant and the surrounding food court area are fully accessible, featuring a Wheelchair accessible entrance and access to the mall’s Wheelchair accessible parking lot and restrooms.
- Parking: Ample parking is available throughout the massive mall complex, including the convenience of Free street parking options, removing the hassle of city parking.
- Seating: Despite being a fast-service counter, there are "plenty of seating spots in front of the store" within the shared food court area, allowing patrons to comfortably dine-in after quickly receiving their food.
Services Offered
Master Wok focuses on efficiency and customer-friendly ordering, making the dining experience straightforward and satisfying:
- Dining Options: Provides both Takeout for those on the move and Dine-in service within the communal food court seating area, perfect for Lunch and Dinner.
- Speedy Service: Highly highlighted for its "Fast service," the staff is known to move the line quickly, thanks to multiple people working behind the counter, making it ideal for a quick bite.
- Value Combos: Offers excellent value through its Combo deals, allowing customers to pair their choice of one, two, or three entrées with a side like rice or noodles for a complete meal at an attractive price point.
- Flexible Payments: Accepts major forms of payment, including Credit cards and Debit cards, for a smooth transaction process.
- Special Packaging: Patrons appreciate the use of "Actual plastic bags so your food won't leak all over you or your car if it spills," demonstrating attention to convenient and secure takeout.
Features / Highlights
Master Wok’s competitive edge in the crowded food court landscape comes from several key features that keep locals coming back:
- The Famous General Tso's Chicken: This is arguably the most celebrated dish, described by customers as the "most delicious and unique version" which is "sweet, savory, crunchy outside, soft inside and super tasty sauce!" This flavor consistency is a key draw and a point of pride for this specific location.
- Exceptional Value: Customers consistently praise the "Great prices during these ridiculous Bidenflation times," noting that the Palisades Mall location keeps its prices reasonable and competitive, unlike some other Master Wok franchises.
- Quick and Easy Combos: The One, Two, and Three Entrée Combo options provide great flexibility and value, allowing for a personalized meal with generous portions of entrées (e.g., General Chicken, BBQ Chicken) and sides (Vegetable Lo Mein, Vegetable Fried Rice).
- Freshness and Variety: The dishes are noted to "look really well made," and the selection of at least four other chicken choices ensures variety, catering to diverse tastes while specializing in delicious, hearty chicken dishes.
- Quality Drink Selection: Beyond the food, the restaurant offers a "Great drink selection," including popular choices like raspberry iced tea, Snapple, Coke, and Pepsi products, enhancing the overall meal experience.
Contact Information
As a venue located inside the Palisades Center, a general address is provided for the West Nyack location:
Address:
Palisades Center Dr,
West Nyack, NY 10994, USA
Note: As a food court vendor, Master Wok does not typically have an individually listed public phone number separate from the mall's main directory. For the most direct inquiries regarding mall hours or general information about the Palisades Center, please refer to the mall's official contacts.
What is Worth Choosing
Choosing Master Wok in the Palisades Center Food Court is a decision for quality, consistency, and remarkable value that is hard to beat for local users in the New York region. It’s an ideal choice for several practical and indulgent reasons.
First and foremost, the culinary experience centers around their highly-rated General Tso's Chicken. In a region with countless Chinese food options, Master Wok has perfected a unique and unforgettable version of this classic. Customers are vocal about its distinctive flavor and excellent preparation—crunchy on the outside, tender inside, and drenched in that perfect, sweet-and-savory sauce—making it a destination meal in itself.
Secondly, Master Wok offers exceptional utility for the busy shopper, student, or family. The service is fast, the combo prices are low (especially compared to other locations), and the food is immediately available, eliminating long waits. For an $11.37 double-meat General Tso's combo—a price point that has remained impressively stable—it offers one of the best cost-to-portion ratios for a satisfying lunch or dinner in the entire mall.
Finally, the restaurant caters well to all demographics. Its casual, approachable style, generous servings of comfort food, and friendly reputation make it a safe and delicious bet for "Locals" and a reliable choice that is "Good for kids." By choosing Master Wok, you are not just getting Chinese fast food; you are tapping into a local favorite that consistently delivers on the promise of delicious, affordable, and quick Chinese American cuisine.
Master Wok Food & drink
Entreés
- Black Pepper Chicken $8.75
- Spicy Chicken $8.75
- Chicken W/Broccoli $8.75
- General Chicken $8.75
- Bbq Chicken $8.75
- Chicken W/Mushrooms $8.75
- Sesame Chicken $8.75
- Bbq Ribs $8.75
Sides
- Vegetable Lo Mein $5.49
- Vegetable Fried Rice $5.49
- White Rice $2.99
- Sweet Plantains $5.49
- Fried Chicken Wings $5.99
- Egg Roll $1.99
Combos
- One Entrée Combo $9.49
- Two Entrée Combo $10.49
- Three Entrée Combo $11.49
Master Wok Details
Service options
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Comfort food
- Quick bite
- Small plates
Dining options
- Lunch
- Dinner
Atmosphere
- Casual
Crowd
- Locals
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Parking
- Free street parking
Master Wok Photos










Master Wok Location
Master Wok
Palisades Center Dr, West Nyack, NY 10994, USA
Master Wok Reviews
pricesteriyaki chickenbox
★ 5★ 4★ 3★ 2★ 1Located in 3rd floor food court of Palisades Center, MW is one of the better options available for a reasonable price. Entrees are less than $10, and combos available for rice/noodles, 2 meat and vegetables. There are plenty seating spots in front of the store. All the dishes look really well made. Usually a short line and it moves quickly since they have several people working behind the counter. I got to try the noodles, teriyaki chicken and vegetables. I liked the taste of each of them.
December 03 · Nehal Ahmed*update 12/2024Flavor here for general tsos is still the original super sweet & yummy which is way better than the Willowbrook Mall Master Wok that not only changed the flavor into something bad but also charges more than $2 above the price here at the Palisades Mall Master Wok!I am very thankful to the owner/manager of this location for keeping the price reasonable and keeping the flavor the original yummy sweet style as it should be!Price today 12/20/2024 was $11.37 for a double meat general tsos. That's less than a $1 increase in 2 years. The MW in Willowbrook Mall is overcharging and costs almost $14 for the same portion but terrible sauce flavor.*End of update.Super delicious Chinese fast food! Great prices! Please re-open a location in the Paramus Park Mall soon!Pros:+Most delicious and unique version of General TSOs chicken which is sweet, savory, crunchy outside, soft inside and super tasty sauce!+At least 4 other chicken choices, all yummy!+Great prices during these ridiculous Bidenflation times.+Lots of other food choices.+Great drink selection including yummy raspberry iced tea, Snapple, coke and Pepsi products.+Plenty of seating.+Actual plastic bags so your food won't leak all over you or your car if it spills.+Actual real plastic straws that taste great and are sturdy!Cons:-None!
December 20 · Jer BrackThis food looked so good underneath lighting. As soon as I took it out of the light the teriyaki chicken looked green and the fried rice looked like shadookie shanders to the browns. I ate 1/3 of the food until my stomach couldn’t take it anymore. I threw it out and debated calling the bank back saying I got scammed. I feel the repercussions of the food 6 hours later my poop smells like the teriyaki chicken.Moral of the story: don’t trust Asian food not made by Asians and is shown under lights.
June 15 · ALACIts decent. The fried rice was a little overcooked and the orange chicken was overly sweet. The food is 12 dollars for a box and it is a lot of food. I wouldnt go out of my way to get it by any means but its not bad.
June 18 · Jason RheeI used to really like this place but now the workers there are rude and they are getting cheap with servings. They also have so many rules about sauces. They were never like this before. But now, I’m done going there.
September 13 · Veronica Thomas
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