Sweet Charlie's Introduce
For dessert enthusiasts across the New York region, the search for a unique and high-quality sweet treat often leads to Sweet Charlie's in New Hyde Park. This ice cream shop is far more than a typical parlor; it offers a one-of-a-kind, theatrical dessert experience rooted in the popular Thai-inspired rolled ice cream technique. Unlike pre-made ice cream, every cup at Sweet Charlie's is made-to-order, in minutes, right before your eyes, ensuring an incredibly fresh and engaging process that is as fun to watch as it is delicious to eat.
The core philosophy of Sweet Charlie's is about freshness and customization. The process begins with a liquid base—choosing from a premium ice cream, fat-free frozen yogurt, or a dairy-free alternative (vegan-friendly)—which is poured onto a super-chilled metal surface below 20 degrees. This unique method eliminates the need for stabilizers, emulsifiers, or preservatives, resulting in a cleaner, smoother, and healthier-tasting product. As the base freezes, flavors are chopped, mixed, and mashed in, until the consistency is perfect for being scraped into delightful, spiraled rolls.
The menu at Sweet Charlie's goes beyond the novelty of the rolled preparation. The shop is also highly celebrated by local patrons for its freshly baked cookies. Customers frequently rave about the cookies being served warm and yummy, and available in large bundles at great prices, making them perfect for parties, family gatherings, or just a sweet fix. With its casual and trendy atmosphere, comfortable seating, and amenities like Wi-Fi and engaging board games like Uno and Jenga, Sweet Charlie's has become a favorite local hangout spot. It's a place where exceptional customer service meets innovative desserts, making it a must-visit destination for anyone with a sweet tooth in Nassau County, Long Island.
Sweet Charlie's is conveniently situated in a bustling local area, making it easily accessible for residents and visitors throughout New Hyde Park and surrounding Long Island neighborhoods.
- Address: 3336 Hillside Ave. STE 2, New Hyde Park, NY 11040, USA
The location is designed for maximum convenience and inclusivity, offering several essential accessibility features:
- Wheelchair accessible entrance: Ensures easy entry for all guests.
- Wheelchair accessible parking lot: Provides hassle-free parking directly near the shop.
- Planning a Quick Visit: The layout and service options are optimized for those looking for a quick and satisfying dessert break.
Whether you are grabbing a quick treat or planning an outing with Family-friendly groups, the central location on Hillside Avenue coupled with thoughtful accessibility makes Sweet Charlie's a convenient choice.
Sweet Charlie's is committed to serving the New York community with flexible and diverse service options for enjoying their delicious rolled ice cream and other treats.
- Dine-in: Enjoy your dessert in the Casual and Trendy atmosphere, complete with Seating and amenities like Wi-Fi and board games.
- Delivery & Takeout: Offers conventional Takeout, traditional Delivery, and No-contact delivery for maximum safety and convenience.
- Curbside Pickup & In-store Pickup: Quick and easy options for grabbing your order without having to spend much time inside.
- Broad Menu Offerings: Beyond ice cream, they also serve Smoothies (like Strawberry Banana, Mixed Berries, and Mango Pineapple), Waffles, Cookies & Brownies, and various Coffee beverages (including Latte, Cappuccino, and Affogato).
- Payment Options: Accepts all modern payment methods including Credit cards, Debit cards, and NFC mobile payments.
- Family and Group Friendly: The shop is Good for kids and is a popular spot for Groups, providing an engaging experience for all ages.
The defining elements that make Sweet Charlie's stand out as a top local dessert shop include:
- Rolled Ice Cream Novelty: The use of the Thai-inspired technique, where fresh liquid base is frozen and rolled on a cold plate, provides an engaging show for customers and results in a uniquely fresh texture, free of unwanted additives.
- Diverse Bases and Dietary Options: Patrons can select from a standard premium ice cream base, a fat-free frozen yogurt base, or a dairy-free/vegan option, making it accessible for those with specific dietary needs.
- Unique and Trendy Flavors: The shop offers a compelling range of flavors, often including unique, new items beyond the usual, such as Perfect Matcha, Paan Masala, Gulab Jamun, Falooda, and the fan-favorite Mo' Mango and Wonderfilled (Oreo) rolled ice creams.
- Signature Baked Goods: Customers consistently praise the freshly baked cookies, which are available in single servings or large bundles like the Six, Twelve, and Twenty-Four packs, in flavors like Red Velvet, White Chocolate Macadamia, and Vegan Chocolate Chip. The Cookie Sammie—ice cream served between two fresh cookies—is a highly popular specialty item.
- Brookie Dessert: A unique hybrid dessert combining a brownie, a cookie, and vanilla ice cream, providing a rich, multi-textured treat.
- Exceptional Customer Service: Reviewers repeatedly highlight the friendly, welcoming, and caring nature of the staff, noting their willingness to explain options and make the visit special.
For the freshest rolled ice cream and warm cookies in New Hyde Park, contact Sweet Charlie's directly:
- Address: 3336 Hillside Ave. STE 2, New Hyde Park, NY 11040, USA
- Phone: (516) 493-9697
To get the most out of your visit to Sweet Charlie's, local customers suggest diving into their signature and highly-rated items that best showcase their unique offerings:
The Ultimate Ice Cream Experience: Go for a hand-rolled cup of ice cream. A recurring favorite among locals is the Mo' Mango for a burst of fresh, tropical flavor, or the Wonderfilled (Oreo) for a classic, comforting treat. For the adventurous palate, try one of the exotic new additions like Paan Masala or Perfect Matcha, which demonstrate the shop's willingness to experiment with unique flavors. Don't forget that you can Build Your Own flavor by choosing up to three mix-ins with your choice of base, including the popular vegan-friendly alternative.
Beyond the Roll: Do not overlook the bakery side of the menu. The Cookie Sammie is a perfect pairing of their delicious, fresh-baked cookies and your favorite rolled ice cream flavor. Alternatively, a bundle of their cookies—such as the highly-praised Six Pack Cookies—is a must-try. The cookies are perfect for making your own ice cream sandwiches at home or simply enjoying warm with a cup of their Coffee, such as an Affogato or Latte. Sweet Charlie’s provides a wonderful, customizable dessert experience that is well worth a visit from anywhere in the New York area.
Sweet Charlie's Details
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Dine-in
Highlights
- Great dessert
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Seating
- Table service
Amenities
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
- Trendy
Crowd
- Family-friendly
- Groups
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Sweet Charlie's Photos










Sweet Charlie's Location
Sweet Charlie's
3336 Hillside Ave. STE 2, New Hyde Park, NY 11040, USA
Sweet Charlie's Reviews
veganrolled ice creamcookieswaffleflavorschoicestoppingspricemilkshakenamaste
★ 5★ 4★ 3★ 2★ 1So pleased with my experience here! I was so happy to see a rolled ice cream place in long island, and i was not disappointed. The oreo ice cream was so good and I loved the whipped cream on top. Also, the workers were so nice and caring. They freshly made a batch of 24 cookies for us on the spot!! It took only 15 minutes but i got an amazing deal - 24 cookies for only $24! It was one of the best prices I’ve seen for freshly based cookies in the New York area. The cookies were so warm and yummy too. There were so many unique flavors of ice cream on the menu, i want to come back for the matcha rolled ice cream. The interior was also really nice- a cute place to hang out with friends, and the place even has a bathroom. There were board games inside like Uno, Jenga, and Bananagrams.
September 12 · Jessica WongI had an absolutely delightful experience! The ice cream was so delicious I got the Mo' Mango flavor!What truly stood out, however, was the exceptional customer service. Ryan and Niranjala were incredibly friendly and welcoming, making us feel right at home. They took the time to explain the different flavors and options available, which made the decision-making process so much easier and enjoyable. Their enthusiasm and kindness made the visit even more special. I can't recommend this place enough! If you're looking for a unique treat and a warm atmosphere, this is definitely the spot to check out.
September 21 · Jesy VasquezWe went for the first time to have vegan ice cream and coffee. It's hard to find vegan ice cream! We watched them mix the (birthday cake) flavor and roll the ice cream and add fruit toppings. Then we sat to play a game of uno at a little table. The uno cards were a little sticky, but it was ok. Overall had a wonderful time. The comfortable atmosphere, kind service and delicious treats were great.
July 13 · Aimee FarethSo pleased with my experience here! I was so happy to see a rolled ice cream place in long island, and i was not disappointed.
September 21 · Patel Mohilso so yummy. do not sleep on their cookies, i waited less than 15 minutes to get fresh baked ones and they were so so good. the staff was really sweet and friendly and their ice cream was really yummy too! we were taking a while to figure out what we wanted to order and they were very helpful and patient with us. we also had a coffee milkshake that was also good. no complaints about anything that we got, overall was a nice time with good snacks. dont forget about their cookies!
April 02 · Rehnuma BhuiyanThe ice cream was enjoyable, and the staff was friendly. Although the waffle I had was tasty, I felt let down that it came prepackaged. Considering the abundance of great food places on Long Island, I had hoped they would prepare their own waffle batter.
August 26 · Victor Feliciano
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