Urban Dessert Lab Introduce
In a city as dynamic as New York, innovation is key, and Urban Dessert Lab is a perfect example of a business that is changing the game. This is not just a dessert shop; it's a revolutionary concept that has created a decadent, plant-based frozen dessert from oat milk that is so creamy and delicious, even dairy lovers are impressed. As a Black- and women-owned business, Urban Dessert Lab, also known as Whipped Urban Dessert Lab, brings a unique and inspiring presence to the Lower East Side. They are the world's first oat milk soft-serve shop, a title they have earned through a commitment to quality and a passion for creating a dessert that is inclusive of everyone. The shop’s signature "Whipped Flips" are a creative and customizable experience, allowing customers to design their own delicious creations with a variety of bases, flavor syrups, and toppings. The menu also features other innovative treats like "Brûléesants" (a crème brûlée croissant) and a variety of signature cookies and cakes, all 100% plant-based and decadently delicious. This is a place that goes beyond simply serving dessert; it provides a joyful and guilt-free experience for those with dietary restrictions or anyone simply looking for a new and exciting treat.
Urban Dessert Lab has a vibe that is both fun and friendly, creating a welcoming atmosphere for all who visit. The shop is well-known for its dedication to being allergen-friendly, offering an entirely vegan menu with many gluten-free options. A customer review highlights this, noting that the shop is "very allergen friendly including having a good number of gluten free options." The staff is consistently described as kind and accommodating, with a focus on ensuring customer satisfaction and addressing any allergy concerns. The creative menu allows for endless combinations, from classic chocolate and sweet crème bases to unique flavors like apple cinnamon and peanut butter pretzel, which one reviewer described as "fantastic." While the shop can get busy with lines forming down the block, the wait is often considered worth it for the high-quality product. The friendly service and the quality of the dessert make the experience feel special, and the outdoor seating is a perfect spot for people-watching in the bustling Lower East Side. It’s a place where you can enjoy a beautifully presented treat that is not only delicious but also made with thoughtfulness and care for both the customer and the environment, as oats are a sustainable, low-input crop.
Urban Dessert Lab is perfectly situated at 95 Orchard St, New York, NY 10002. This address places it in the vibrant Lower East Side, a neighborhood that is a cultural hub known for its rich history and trendy businesses. The location is easily accessible from various parts of the city via public transportation. Several subway lines are within a short walking distance, including the F, J, M, and Z trains at the Delancey St-Essex St station and the F train at the 2nd Avenue station. This makes it a convenient spot to visit for a sweet treat after exploring the neighborhood's many shops and museums. The shop’s street-level presence and eye-catching decor make it easy to spot. For those with mobility needs, the shop features a wheelchair-accessible entrance, ensuring that all customers can enjoy their delicious desserts without any hassle. The outdoor seating provides a great way to take a break and enjoy your dessert while soaking in the lively atmosphere of Orchard Street. The location is an integral part of the experience, offering a quintessential New York street-level dessert experience in a dynamic and bustling part of the city.
The services offered at Urban Dessert Lab are designed to be as convenient and accessible as their desserts. They understand the different needs of their customers, from those who want a quick snack to those who are ordering for a special event. Their service options are streamlined to ensure a smooth and enjoyable transaction, whether you're ordering in-person or online. The business's commitment to efficiency and customer satisfaction is evident in every service they provide. Here is a rundown of their key services:
- Delivery: Enjoy their delicious plant-based desserts from the comfort of your own home, with local delivery options available.
- In-store pickup: For those who want to skip the line, you can place your order online and pick it up at your convenience.
- In-store shopping: Experience the full customizable process in person by designing your own dessert right at the counter.
- Takeout: All desserts are perfectly packaged for takeout, making it easy to enjoy your treat on the go or at a different location.
These services, combined with the shop’s convenient payment options, ensure that getting your hands on a delicious dessert from Urban Dessert Lab is always a quick and pleasant experience. The business's focus on these core services allows them to maintain a high level of quality in their products and customer interactions.
Urban Dessert Lab is a standout due to a number of unique features and highlights that set it apart from traditional dessert shops. These attributes are what have earned it a loyal and enthusiastic following in a city with no shortage of dessert options. The business’s dedication to a fully plant-based menu, without compromising on flavor or texture, is its most notable highlight. They are trailblazers in the industry, and their success is a testament to their innovative approach. Here are some of the key highlights of the business:
- Revolutionary Oat Milk Soft Serve: They are the world's first oat milk soft-serve shop, offering a creamy, fluffy, and decadent dessert that is 100% plant-based and dairy-free.
- Allergen-Friendly: The entire shop is vegan, with a wide variety of gluten-free options, making it a safe and delicious choice for those with allergies or dietary restrictions.
- Customizable Creations: Customers can "Design Your Delicious" by choosing their own base, flavor syrup, and toppings, allowing for endless unique combinations.
- Women-Owned and Black-Owned: Urban Dessert Lab is a Black- and women-owned business, which is an important aspect for many customers who want to support diverse ownership.
- Outdoor Seating and Vibe: The availability of outdoor seating and the "nice little spot" with great people-watching make it a perfect place to relax and enjoy your treat.
These features, from their innovative product to their inclusive and welcoming business practices, make Urban Dessert Lab a truly special place in the New York dessert scene.
For more information or to plan your visit, you can contact Urban Dessert Lab using the details below. Their address is in a very accessible part of the city, and their phone number is available for any inquiries. The shop's online presence, including social media and a website, provides additional information on their menu, hours, and the story behind their brand. The provided phone number is a direct line to the shop, making it easy to call ahead with any questions you may have about their current offerings or wait times, as reviews note the line can get long. Their business is set up for modern, convenient payments, accepting debit cards and NFC mobile payments, which adds to the seamless experience. Having this contact information readily available makes it easy for customers to plan their visit or place an order from anywhere. The combination of a strong digital presence and a prime physical location makes Urban Dessert Lab a very accessible and user-friendly business.
Address: 95 Orchard St, New York, NY 10002, USA
Phone: (646) 892-3338
What is truly worth choosing at Urban Dessert Lab is the unique and high-quality product they offer. It is a game-changer for anyone who has struggled to find a truly satisfying vegan or dairy-free dessert. The reviews from real customers provide the best evidence of this. One customer proclaimed it "The best ice cream I’ve had in so long!" and praised the "fluffiest ice cream and tasty options," noting that the apple cinnamon and peanut butter pretzel flavors were "fantastic." This is a strong endorsement from a customer who has likely tried many different dessert options. The fact that the entire shop is vegan and has a good number of gluten-free options makes it an incredibly safe and welcoming space for people with dietary concerns, as one reviewer pointed out. The customizable "create your own" concept adds a layer of fun and personalization to the experience, ensuring that every visit can be a new adventure. Despite being "a bit pricey," customers still find the value to be there, as the quality and experience are top-notch. For anyone, whether vegan or not, who wants to try a truly unique, delicious, and inclusive dessert, Urban Dessert Lab is a must-visit destination in New York City.
Urban Dessert Lab Details
From the business
- Identifies as Black-owned
- Identifies as women-owned
Service options
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
Payments
- Debit cards
- NFC mobile payments
- Credit cards
Urban Dessert Lab Photos










Urban Dessert Lab Location
Urban Dessert Lab
95 Orchard St, New York, NY 10002, USA
Urban Dessert Lab Reviews
soft servestrawberry shortcaketoppingsplant basedpretzeloat milk ice creamlactose intolerantvegan ice creamcrumblepecan
★ 5★ 4★ 3★ 2★ 1Nice little spot for well presented ice cream with fun toppings.Very allergen friendly including having a good number of gluten free options (entire shop is vegan).Bit pricey like many things in NYC but, has outdoor seating with great people watching so serves as a nice place to take a break and have a snack.
June 02 · Shelly PuriThe best ice cream I’ve had in so long! A variety of flavor mixes are offered, as well as a ‘create your own.’ Select your base, flavor syrup, and topping. Whipped Dessert Lab has the fluffiest ice cream and tasty options. I tried the apple cinnamon ice cream and the peanut butter pretzel; they were both fantastic. The servers are kind and assure you to ask about any allergy concerns beforehand. The line does get long, so I recommend arriving early before it fills up.
April 10 · madi christiansenAbsolutely love this vegan dessert place! The variety of treats is impressive, and each one is a delightful explosion of flavors. From Strawberry Shortcake to Coffee Waffle Crunch, everything is so indulgent yet guilt-free. Plus, the presentation is stunning! A must-visit for vegans, Jains, and dessert enthusiasts alike.This vegan dessert spot is a true hidden gem!!!
June 15 · Shrenik RamaniThis is a really fun and exciting place to grab vegan/non-dairy desserts. Yes it’s Instagramable as you’ve seen but it’s also tasty. The person working that day was friendly and made a wonderful dessert for me! I think they’re redoing their interior because it’s not much too look at, Bert little seating but that’s how it is sometimes in NYC. Definitely go out and try this treat!
December 30 · B EWhat a pleasure it was to come and have dessert here!I heard about Whipped on Instagram and I had to check it out. It’s surrounded by my fave vegan spots, so of course I had to stopped by.The location states they are currently under renovation but that didn’t stop me from a good ole treat.The ice cream was so delicious. I had the swirl with pretzels, peanut butter and chocolate while my cousin had the strawberry short cake flavor. Both were delicious and would definitely be coming back!
July 26 · Desiré Fernandez
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