Your Flushing Coffee & Breakfast Hub: Dunkin' on Parsons Blvd

Dunkin' Introduce

Introduction / Overview

For New Yorkers, especially those in the bustling Queens neighborhood of Flushing, a reliable and quick stop for coffee and breakfast is essential to navigating the day. **Dunkin'** at 25-17 Parsons Blvd stands as a foundational local business, serving the community's need for fast, high-quality beverages and a comprehensive menu of classic baked goods and sandwiches. This location operates as much more than just a typical coffee spot; it’s a fully functional **Bagel shop**, **Bakery**, **Breakfast restaurant**, **Donut shop**, and **Fast food restaurant**, making it a true all-in-one destination for any meal of the day.

Dunkin' has built its reputation on efficiency, flavor, and consistency, and this Flushing outpost is no exception. It caters specifically to the local pace, offering rapid service for those on the go while also providing a comfortable, casual atmosphere for those who need to sit down for a moment. Whether you're craving a classic dozen donuts for the office, a customizable iced coffee, or a hearty breakfast sandwich, this location aims to be the dependable, local solution for fuel and refreshment.

While one customer mentioned a regrettable interaction regarding professional conduct, the consistent availability of the full Dunkin' menu, its wide array of service options, and its essential role in providing accessible food and drink keep it a highly utilized option for area residents and visitors alike. It is recognized by users as a solid choice for those familiar with the brand and in need of convenience in this specific strip mall area.

Location and Accessibility

Dunkin' is strategically located at **25-17 Parsons Blvd, Flushing, NY 11354, USA**. This address places it directly on Parsons Boulevard, near the intersection with Willets Point Blvd and 25th Avenue, making it a prominent and easily identifiable stop. Being situated in a strip mall enhances its convenience, particularly for vehicle-dependent New Yorkers, a rarity in the city.

The location prioritizes accessibility for all customers. Key accessibility features include:

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

This commitment to accessibility ensures that everyone in the Queens community can comfortably visit. Furthermore, for those who prefer to save time, the available services, including curbside pickup and delivery, leverage the convenient location to serve the surrounding residential and commercial areas efficiently.

Services Offered

As a multi-faceted food service provider, this Dunkin' location offers a comprehensive range of services and dining options to fit every New Yorker’s schedule, morning, noon, or night:

Curbside pickup for maximum efficiency
Delivery service for home or office convenience
Takeout services for quick access
Dine-in seating for casual meetings or relaxation
Onsite services including Wi-Fi and Restroom access
Serving all-day meals: Breakfast, Brunch, Lunch, Dinner, and Dessert
Family-friendly atmosphere and amenities, including High chairs

Features / Highlights

Dunkin' on Parsons Blvd is celebrated for its extensive menu and reliable operational features, making it a competitive choice for food and beverage in the area:

Great Coffee and Tea Selection: The foundation of the business, highlighted by customers as a feature. The menu boasts a full range of **Iced Drinks** (like the Original Blend Iced Coffee and Iced Matcha Latte), **Hot Drinks** (including the Dunkin' Midnight Coffee and Signature Lattes), and specialty lines like **Cold Brew Creations** (e.g., Cold Brew with Sweet Cold Foam).
Seasonal and Limited-Time Drops: The menu frequently refreshes with exciting, time-sensitive items like the popular **Pumpkin Spice Signature Latte**, **Pumpkin Donut**, and the innovative **Cereal N' Milk Iced Latte**, keeping the offerings fresh and engaging.
Dunkin' Refreshers Line: A key feature for non-coffee drinkers, offering options like the customizable **Mix Your Own Refresher**, the vibrant **Sabrina's Mix Berry Daydream Refresher**, and the **Blueberry Mango Lemonade Refresher**.
All-Day Breakfast and Sandwiches: Provides substantial food options well beyond donuts, featuring favorites like the **Sourdough Breakfast Sandwich**, various **Wake-Up Wraps®**, and savory options like **Avocado Toast** and **Bacon & Cheddar Omelet Bites**.
Fast Service: A noted highlight that New Yorkers value, ensuring quick order fulfillment whether you're using curbside pickup or dining in.
Dietary Inclusivity: Offers **Vegetarian options** and can accommodate solo diners, groups, and those looking for a quiet spot for working on a laptop, thanks to available Wi-Fi and seating.

Contact Information

For direct communication, menu inquiries, or to place a phone order, you can use the following contact details:

Address: 25-17 Parsons Blvd, Flushing, NY 11354, USA
Phone: (718) 353-8327

What is Worth Choosing

For a New Yorker choosing a coffee shop in Flushing, this Dunkin' location is worth choosing primarily for its unparalleled blend of **speed, extensive menu variety, and accessibility**. Unlike smaller, single-focus cafes, this establishment provides a complete spectrum of options from a **Bagel shop** to a **Fast food restaurant**, all under one roof.

The **Crafted Coffees** and **Cold Brew Creations** are a particular highlight. For example, opting for the **Pumpkin Cold Brew with Sweet Cold Foam** during the fall season provides a luxurious, full-bodied coffee experience. For breakfast, the reliability of a **Bacon, Egg and Cheese sandwich** or a classic **Bagel with Cream Cheese Spread** provides the necessary fuel without the fuss.

Beyond the menu, the operational conveniences are paramount for city residents. The offering of **Curbside pickup** and dedicated **Wheelchair accessible parking** is a significant advantage in the Queens area, mitigating the typical challenges of urban dining. Furthermore, the commitment to all-day dining—from **Breakfast** through **Dessert**—means that whether you need a morning jolt or late-night food, this Dunkin' is a dependable option. While service attitude may vary, the consistent product quality and essential convenience make it a valuable resource for the Flushing community.

Dunkin' Vibe

Refresh Your Day
Sabrina's Mix Berry Daydream Refresher
Sabrina's Mixed Berry Daydream Refresher made with flavors of sweet strawberry and blueberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Strawberry Daydream Refresher
Sabrina’s Strawberry Daydream Refresher made with flavors of sweet strawberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Daydream Refreshers
Sabrina’s Daydream Refreshers are available in three flavors of Strawberry, Mixed Berry, and Mango - crafted with sweet bliss and topped with a cloud of creamy cold foam.
Mix Your Own Refresher
Build your Refresher, your way— mix and match any two flavors and with your choice of base to craft the perfect sip.
Blueberry Breeze Refresher
Features blueberry and juniper berry flavors, combined with iced green tea, lemonade, or sparkling water for a refreshing boost of energy.
Blueberry Strawberry Sparkling Refresher
A Refresher packed with bright fruit flavors of blueberry and strawberry mixed with Sparkling Water for a refreshing boost of energy.
Blueberry Mango Lemonade Refresher
A Refresher packed with bright fruit flavors of blueberry, mango, and pineapple, mixed with lemonade for a refreshing boost of energy.
Light Dunkin' Refresher
Your favorite Dunkin’ Refresher is now available light, made with iced green tea and less Refresher base, so you can enjoy a refreshing boost of energy with less sugar and 42% fewer calories than our regular green tea Dunkin’ Refreshers. Light: 45...
Golden Hour Refresher
A Refresher packed with bright, fruity flavors of strawberry, mango, pineapple and dragonfruit for a refreshing boost of energy.
Dunkin' Sparkling Refreshers
Your favorite Refreshers flavors combined with fizzy sparkling water for a refreshing boost of energy.
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple, and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple, Raspberry Watermelon, and Tropical Guava flavors.

Pumpkin's Back
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Donut
Pumpkin donut glazed to perfection!
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Iced Pumpkin Loaf
Individually wrapped pumpkin loaf cake with a vanilla cake swirl and topped with cream cheese icing.
Pumpkin MUNCHKINS® Donut Hole Treats
Pumpkin MUNCHKIN® Donut Hole Treats glazed to perfection!
Pumpkin Oatmilk Shakin' Espresso
A double shot of bold espresso is hand shaken with pumpkin flavors and oatmilk for an airy, and lightly frothy sip.
Nutty Pumpkin Iced Coffee
Your favorite iced coffee with warm fall spice notes complimented by creamy pumpkin and subtle nutty hazelnut flavors.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Frozen Coffee
Smooth and creamy Frozen Coffee with notes of spiced pumpkin.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Pumpkin K-Cup® Pods
Make the Dunkin' Coffee you love right from your kitchen. Dunkin' Pumpkin K-Cup® pods are especially for your Keurig® K-Cup® brewing system.

Latest Drops
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Chipotle Loaded Hash Browns
Loaded Hash Browns with Chipotle Aioli and crumbled bacon.
Loaded Hash Browns
Loaded Hash Browns with cheddar queso and crispy bacon.
Braided Apple Pie
A warmed pastry filled with apples and topped with sugar.
Egg and Cheese with Chipotle Aioli
Add a kick to your favorite breakfast sandwich with NEW Chipotle Aioli.
Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a butter croissant.
Wake-Up Wrap® - Maple Sugar Bacon
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a signature Wake-Up Wrap®.
Maple Sugar Snackin' Bacon
8 half-strips of our bacon seasoned with Maple Sugar Seasoning and wrapped in a portable sleeve for on-the-go snacking ease.
Cereal N' Milk Coolatta®
Vanilla Bean Coolatta® made with creamy cereal milk.
Blueberry Cereal N' Milk Iced Matcha Latte
Sweetened matcha blended with cereal milk and notes of blueberry.

Crafted Coffees
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Almond Spice Iced Coffee
Your favorite pumpkin iced coffee made with flavors of toasted almond and almondmilk, making for a delicious fall beverage with a twist!
Pumpkin Vanilla Oatmilk Iced Latte
Rich espresso and oatmilk paired with flavors of pumpkin and vanilla.
Cereal N' Milk Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Brown Sugar Shakin' Espresso
A double shot of bold espresso with Brown Sugar syrup and oatmilk shaken to perfection.
Caramel Iced Macchiato
Beautifully layered with rich, bold espresso atop milk & creamy, caramel flavor for a cool, delicious sip.
Pecan Vanilla Iced Latte
Rich espresso and milk paired with butter pecan and vanilla flavors for a delicious, crafted latte.
Brown Sugar Hazelnut Oat Iced Latte
Bold espresso paired with flavors of brown sugar and hazelnut combined with oatmilk for a delicious latte.

Cold Brew Creations
Try Dunkin's crafted cold brew collection for a full bodied coffee with a sweet, rich taste with every sip.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Vanilla Creme Cold Brew
Bold cold brew with sweet vanilla flavors and Brown Sugar Syrup - all topped off with delicious sweet cold foam.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
The Caramel Cold Foam
Bold cold brew paired with creamy caramel flavor, topped with velvety smooth sweet cold foam and cinnamon sugar.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Toasted Almond Mocha Cold Brew with Sweet Cold Foam
Bold cold brew paired with toasted almond and mocha flavors topped with our velvety-smooth sweet cold foam.
Butter Pecan Cold Brew with Sweet Cold Foam
Bold cold brew paired with Butter Pecan Swirl topped with our velvety-smooth sweet cold foam.

Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.

Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't li...
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.

Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.

Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.

Savory Bites
Find tasty snacks freshly made with delicious ingredients.
Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.

Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
Classic Donuts
A delicious variety of Dunkin' classics.
MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone. Available in the following varieties: Glazed; Glaz...
Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate...
Muffins
A morning classic paired perfectly with your favorite beverage
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Bagels
Freshly baked bagels in your favorite varieties.
Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
Coffee Roll
Glazed coffee roll laced with pure cinnamon.
Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
Croissant
Flaky and freshly baked.
English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.

Snacks and Sides
Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.

Dunkin' Details

Service options
Curbside pickup
Delivery
Onsite services
Takeout
Dine-in

Highlights
Fast service
Great coffee
Great tea selection

Popular for
Breakfast
Solo dining
Good for working on laptop

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Offerings
Coffee
Comfort food
Late-night food
Quick bite
Vegetarian options

Dining options
Breakfast
Brunch
Lunch
Dinner
Dessert
Seating
Table service

Amenities
Restroom
Wi-Fi
Wi-Fi

Atmosphere
Casual

Crowd
Family-friendly
Groups

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs

Dunkin' Photos

Dunkin' Location

Dunkin'

New York Queens County Flushing Parsons Boulevard

25-17 Parsons Blvd, Flushing, NY 11354, USA

Dunkin' Reviews

An average rating of ★3.3 from 160 user reviews.

managementdonutscuprestroomorderscashierkitchenemployeelatte

★ 5★ 4★ 3★ 2★ 1

This morning, I visited a Dunkin near my neighborhood, ordered a cup of coffee, and went inside. While waiting, I asked the female staff at the counter if I could use the restroom. Instead of politely saying, “Please wait a moment,” she bluntly told me, “I’m busy right now, so you wait.”That is not an appropriate or professional way to respond to a customer. Even giving this place one star feels generous. Even she said she is a manager with this attitude. What a shame. Don’t waste your time for a day here.
September 21 · Hongdon Lee
This is a standalone Dunkin in a strip mall. It's on Parsons, near the intersection of Parsons Blvd/Willets Point Blvd/25th Avenue. It's mediocre. I would never travel to it, but if you're in area cause you're doing something else in the parking lot/strip mall, it's something. There's a competitor 4 blocks away, but for the people the know the Dunkin menu, it's an option I guess.
June 11 · CRS NYC
I've ordered from this place several times, the same female staff always has consistently had a bad attitude. She never says a word during the ordering process and never smiles. I went to the pickup area to get my mobile order. She saw me from the kitchen, and when I told her I had a mobile order, she didn't say anything but stared at me unfriendly. The overall experience felt very unwelcoming.
May 27 · Kayla Li
Absolutely the worst customer service I’ve ever experienced at a Dunkin’. I was a paying customer — finished my coffee and food, and was quietly studying on my laptop. Out of nowhere, a staff member rudely barked, “You have to move out.”When I asked why, he flat-out lied and said the store was closing (it was only 6 PM, they close at 8). When I pointed that out, he switched his excuse to, “Each customer can only sit for 20 minutes.” Really? Since when does Dunkin’ run on kindergarten rules?To make matters worse, I watched him treat another polite customer the same way. She patiently waited for her order, only to be ignored completely until she left. This guy is rude, arrogant, and clearly not fit for customer service. If management cares about this store’s reputation, they should replace him immediately. I’ll never be coming back.
August 10 · DUAN HUANCHEN
Got a bad coffee, way too sweet. Took one sip and noticed so I asked for an exchange. Was denied. Told me that it cost 7 dollars I have to pay. I already paid for the first one I didn't drink. Just disappointed at this Dunkin's service and drink quality.
May 11 · Lucci