Jersey Mike's Subs Introduce
In the vibrant and bustling neighborhood of Washington Heights, New York, Jersey Mike's Subs stands as a destination for those in search of a fresh, made-to-order sandwich experience. As part of a well-regarded national chain, this specific location on Broadway brings the brand's commitment to quality and classic sub flavors to the local community. The core philosophy of Jersey Mike's centers on the preparation of each sandwich with deli meats and cheeses sliced right in front of the customer, ensuring a level of freshness that sets it apart from typical fast-food offerings. This dedication to craftsmanship is a key reason many patrons seek out the brand.
While the brand's promise of fresh, made-to-order subs is a major draw, the reality of a busy New York location can sometimes present a challenge. According to a detailed customer review, the restaurant, at times, experiences high demand, particularly during peak hours, which can lead to longer wait times. The review praised the professionalism and hard work of the staff who, despite being under pressure and potentially understaffed, remained courteous and dedicated. This human element is a significant part of the dining experience, showcasing the grace under pressure that is a hallmark of many New York service workers. However, another customer review pointed to similar staffing issues and described a frustratingly long wait time and an instance of rude behavior. This candid feedback from real customers provides a balanced perspective, acknowledging the excellent food while also highlighting the practical realities of service at a high-volume location.
Despite these operational challenges, the restaurant’s commitment to its customers remains evident in its wide array of service options and amenities. Whether you’re looking for a quick meal to take away, a comfortable spot to dine-in, or a meal delivered to your doorstep, this Jersey Mike’s location strives to meet those needs. The menu is designed to be inclusive, offering everything from classic comfort food to specific options like halal and vegetarian selections, ensuring that a diverse range of dietary preferences can be accommodated. The atmosphere is casual and family-friendly, making it a welcoming spot for anyone to grab a quick and satisfying bite.
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Located at 4055 Broadway, New York, NY 10032, USA, Jersey Mike's Subs is situated on one of Manhattan's most famous and longest avenues. This prime location places it in the lively and community-oriented neighborhood of Washington Heights. Being on Broadway means the sandwich shop is easily accessible by a variety of transportation methods, which is a major convenience for New Yorkers. The A and 1 subway lines are within walking distance, and a network of city buses runs frequently along Broadway and nearby streets, making it simple to get to from almost anywhere in Upper Manhattan and beyond.
For those who drive, the restaurant offers both free and paid street parking options, a valuable detail in a city where parking can be a challenge. Beyond general convenience, this location of Jersey Mike's is committed to comprehensive accessibility. It features a wheelchair accessible entrance, ensuring that all patrons can easily enter the building. This commitment extends to the interior, with wheelchair accessible seating available, providing comfortable dining for everyone. Furthermore, the location goes above and beyond with a wheelchair accessible restroom and a wheelchair accessible parking lot. This extensive list of features demonstrates a genuine effort to create a welcoming and accommodating environment for all members of the community, making it a truly inclusive dining destination.
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Curbside Pickup: For a convenient and contactless experience, customers can place their order and have it delivered directly to their car.
No-contact Delivery: Enjoy your favorite subs delivered to your doorstep without direct interaction, perfect for safety and convenience.
Delivery: Standard delivery service is available, bringing fresh subs right to you.
Onsite Services: This encompasses both the dine-in experience and the counter service for placing and receiving orders.
Takeout: A traditional and efficient option for grabbing a delicious meal to go.
Dine-in: Guests are welcome to enjoy their sandwiches in the casual atmosphere of the restaurant, with available seating and restrooms.
Catering: For events or group lunches, Jersey Mike's offers catering services, providing a delicious and convenient solution for feeding a crowd.
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Fresh, Made-to-Order Subs: A hallmark of the Jersey Mike's brand, the process of slicing fresh deli meats and cheeses for each sub is a key feature that guarantees quality and flavor.
Wide-Ranging Offerings: The menu includes classic comfort food, options for a quick bite, and specific choices like Halal food and a variety of vegetarian options, catering to diverse dietary needs.
Family-Friendly Environment: The restaurant is designed to be a comfortable place for families. It offers a dedicated kids' menu and provides high chairs, making it a stress-free option for parents dining with children.
Comprehensive Accessibility: With a wheelchair accessible entrance, parking lot, restroom, and seating, the restaurant demonstrates a strong commitment to serving all members of the community.
Convenient Amenities: Patrons can take advantage of the Wi-Fi and a clean restroom, adding to the convenience and comfort of the dine-in experience.
Flexible Payments: The restaurant accepts a variety of modern payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a smooth and easy transaction.
Dog-Friendly: For those with pets, dogs are allowed in the outside dining area, a great feature for enjoying a meal with your furry companion.
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When considering a sandwich shop in New York, Jersey Mike's Subs on Broadway presents a compelling proposition, but with a nuanced reality. What is truly worth choosing here is the promise of a fresh, high-quality sub experience. The core commitment to slicing meats and cheeses to order is a significant differentiator in the fast-food space, ensuring that your meal is prepared with care. For those seeking specific dietary options, the availability of halal food and a variety of vegetarian options makes it a versatile and inclusive choice. Furthermore, the family-friendly atmosphere, complete with a kids' menu and high chairs, makes it an ideal spot for a quick and easy meal with the family.
However, it is important for potential customers to be aware of the potential for longer waits, as highlighted by multiple real customer reviews. While the hardworking staff are to be commended for their professionalism under pressure, this is a location where efficiency can be impacted by high demand. For the New Yorker on a very tight schedule, this is a factor to consider. Despite this, the restaurant's extensive range of services and amenities, from the convenience of curbside pickup and delivery to the provision of Wi-Fi and accessible restrooms, makes it a highly practical choice. The comprehensive accessibility features, in particular, set this location apart, demonstrating a dedication to serving a broad audience.
In conclusion, you should choose Jersey Mike's Subs when your priority is a delicious, made-to-order sub with a wide range of options, including those for specific dietary needs. It is an excellent choice for a casual, family-friendly meal where quality of ingredients is a top priority. While you may need to be patient during busy hours, the end result is a sandwich that stands up to the brand's reputation for freshness. The commitment to accessibility and convenience, combined with a dedicated staff, makes it a solid and worthy destination for your next sub craving in Washington Heights.
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Address: 4055 Broadway, New York, NY 10032, USA
Phone: (332) 219-0504
Mobile Phone: +1 332-219-0504
Jersey Mike's Subs Details
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Onsite services
- Takeout
- Dine-in
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Comfort food
- Halal food
- Quick bite
- Vegetarian options
Dining options
- Lunch
- Dinner
- Catering
- Counter service
- Seating
- Table service
Amenities
- Restroom
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family-friendly
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free street parking
- Paid street parking
Pets
- Dogs allowed outside
Jersey Mike's Subs Photos










Jersey Mike's Subs Location
Jersey Mike's Subs Reviews
teamnumberorderglovescashierbroadwayrosemary202530 minutescold cuts
★ 5★ 4★ 3★ 2★ 1I stopped by today to get an original sandwich and immediately noticed a long line, with only two staff members at the front handling everything. Both were Hispanic men who worked incredibly hard and remained courteous despite the pressure. Since the sandwiches are made fresh, one person had to cut the deli meat while also trying to manage the rest of the line. Ideally, there should be separate staff members for slicing, assembling (lettuce, tomato, etc.), and working the register. These two gentlemen were doing it all. I did see a woman working the grill in the back, but it was clear the store was understaffed.While I truly commend the two men at the front for their professionalism and grace under pressure, this situation points to a larger issue: poor staffing decisions. Upper management needs to ensure there are enough team members to meet demand, especially during busy hours. Customers shouldn’t have to wait, and employees shouldn’t be stretched this thin.All three team members; the two guys at the front and the woman on the grill; deserve a bonus for their hard work, patience, and dedication. They held it down with grace, but they shouldn’t have had to do it alone.I also saw orders flying in from what I would imagine are Grubhub and DoorDash—Support your employees, and you will have better customer experience.
June 10 · Brenda LThis was my second time frequenting this location of Jersey Mike's and by far the WORST.At the time I arrived, there were 3 customers ahead of me. There was only one worker slicing cold cuts for sandwiches, the second was in the back preparing orders for takeout. The first worker refused to complete the sandwiches (adding toppings and spreads) and waited for the second to finish. This was all while the first worker continued to take orders of new customers coming in. And once the second worker was able to come to the first worker's aid, he was doing the job of two people -- finishing sandwiches and checking people out, which required the worker to remove his gloves in between. I cannot emphasize enough how incredibly inefficient and slow this process was. I waited for nearly 20 minutes for my order to be completed. There was someone behind me who walked out because it was taking too long.On top of the egregiously long wait time, even the completion of my wrap was flawed. The wrap was folded the weirdest of ways and was not completely closed.On top of all this, in the process of waiting, the first worker was incredibly rude to two older women for whom English was not a first language and called one of them a "trouble-maker".While I do enjoy the food at Jersey Mike's, I will no longer be a customer at this location.
April 02 · Daniella FoderaWas in there today had to wait 15 min due to lack of workers nothing was prepared mini bread is getting smaller this store has declined big time there is no tomatoes on my sandwich at all and it's the wrong sandwich
August 03 · Kevin JohnsonI went today July 28, 2025, around 3:40pm to pick up an online order. The store was extremely hot and it’s truly upsetting that those workers were enduring horrible working conditions all while still giving customers great customer service and battling with the rude drivers, that kept swarming in. My order was taking long and about 30 minutes had passed by. As soon as I let them know they began to make my order without any hesitation all while completing the other orders they had at the same time. All I can say, is those workers that were there today deserve a raise and a better environment because Jersey Mikes is truly lucky to have them. None of them had a nasty attitude and they were all being optimistic regardless of their circumstances.
July 28 · Vicky MaldonadoFood was typical but the service was poor. Younger crew that does way more talking than serving. If I wasn't watching, they would have gotten my sandwich order wrong because of the back and forth talking. I also stood there a while waiting while the crew talked. The space is pretty small so there no room to eat there. I'll visit another Jersey Mike's instead of this one.
September 18 · Reese K
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