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Lady Lexis Sweets
- 1580 Park Ave, New York, NY 10029

Bakery ★4.0·$

1580 Park Ave, New York, NY 10029, USA

4.0
This is my first experience at Lady Lexis Sweets. I wish I could say my review is about the food (which I'm sure is good), but the service left a very bad taste in my mouth.This location also doubles as a UPS Access Point. I came to pick up a package on behalf of my girlfriend, to which they were justified in denying me since we don't have the same address. We made an attempt to pick up the package during "business hours" two times, but they weren't open during the hours listed. During my solo visit yesterday, the older woman behind the register was very rude to me and told me "she wasn't going to lose her license by releasing a package to me," and asked me to call the recipient, have them call UPS, and have UPS call the store (which turns out is something they aren't allowed to authorize). I told her what UPS explained and asked if I had any other options since the package was due to return to the sender on the same day. She proceeded to pull out a piece of paper with three other names on it, asked me to write the name of the recipient on it so "they know not to accept packages for this person ever again."I'm not sure why I was treated in such a manner. Beyond not being professional, her tone was very rude, dismissive and defensive. The "reject list" is something I've never seen anyone do at a UPS Access Point, and frankly, if this is the way this location treats UPS customers, they shouldn't be accepting packages on behalf of anyone.I'm sure the food is good, but I'll never taste it because of the service. - Kwam Green
Lady Lexis Sweets Overview Intro Services Detail Photos Location Reviews

Lady Lexis Sweets Introduce

Greetings, fellow New Yorkers! In a city where every block offers a new culinary adventure, finding a truly unique spot can be a rewarding experience. Lady Lexis Sweets, located in the dynamic neighborhood of East Harlem, is one such place. While it presents itself as a bakery, a look at the services and reviews reveals a multi-faceted business that is much more than meets the eye. From baked goods to savory dishes and even an unexpected role as a UPS Access Point, this establishment is a fascinating part of the local community. This article aims to provide a clear and engaging overview, giving you the facts you need to decide if Lady Lexis Sweets is the right stop for your next meal or errand.

As local users, we appreciate businesses that are more than just a place to buy a product—they're part of the neighborhood fabric. The provided customer reviews for Lady Lexis Sweets offer a candid look at the experience. One reviewer, while acknowledging the food is likely good, provides a detailed account of a very negative experience with the service, stemming from an issue with a package pick-up. This review highlights significant concerns with customer service, professional demeanor, and the challenges of a business that serves multiple functions. The other review, however, offers a completely different perspective. This customer praises the "love the women who work here" and the "long conversations about life," along with what they describe as some of the "best cakes and cookies" they have ever had. The contrasting nature of these reviews makes it clear that the customer experience here can be very different depending on the circumstances.

This article will provide a balanced perspective, incorporating all the available information to help you form your own opinion. We will detail the bakery’s address and accessibility, as well as its surprising menu that goes well beyond traditional bakery items. We'll also cover its unique features and the different sides of its customer service, as revealed in the reviews. The tone will be friendly and professional, offering a factual overview that helps you navigate this unique local business. It's a place that seems to be a real part of the neighborhood's character, with all the strengths and challenges that can come with that.

In the following sections, we'll break down everything you need to know about Lady Lexis Sweets. We'll start with the practicalities of its location and services, and then delve into the highlights and features that set it apart. We'll also provide the contact information you'll need, and finally, we'll summarize what makes this place a worthy consideration for some, while offering caution based on the candid feedback provided.

Location and Accessibility

Lady Lexis Sweets is located at 1580 Park Ave, New York, NY 10029, USA. This address places it within the bustling East Harlem community, an area with a strong local identity and rich cultural background. Its location on Park Avenue makes it a convenient stop for those living or working in the area.

When it comes to accessibility, the provided information notes that the bakery has a "Wheelchair accessible entrance." This is an important feature that makes the business more inclusive and welcoming to all members of the community. For those who rely on public transportation, the location on Park Avenue is within a reasonable distance of several subway stations, including the 4, 5, and 6 trains, as well as numerous bus routes. This ensures that the bakery is easily reachable from different parts of Manhattan and beyond, making it a viable option for a quick visit or a scheduled pickup.

The business is designed for "Quick visit" and offers "Takeout" and "Delivery" services, which cater to the fast-paced lifestyle of New Yorkers. The convenience of these services, combined with the accessible location, makes Lady Lexis Sweets a practical choice for a variety of needs.

Services Offered

Lady Lexis Sweets is far from a one-dimensional bakery. The provided service information reveals a diverse menu that extends well beyond just sweet treats.

  • Baked Goods: As a bakery, it offers items like "COOKIES," with specific products like the "The Only Beef I Got Is In This Bag Tote" and branded apparel, suggesting a creative approach to their offerings.
  • Savory Meals and Platters: The menu section lists a variety of savory dishes often associated with comfort food or Southern cuisine. Items like "Candied Yams," "Collards Greens," "Geechee Fried Chicken," and "Mac And Cheese" are available in large portions, indicating a catering or family-style meal option.
  • Game Night Menu: A separate menu for "Game Night" includes items like "Chicken Nacho," "Salmon Nacho," and "Veggie Nacho," along with beverages like "Sayin Somethin Sangria" and "Two Fifth Punch." This suggests that the business caters to social gatherings and events.
  • Coffee and Breakfast: The offerings list "Coffee" and the dining options include "Breakfast," which makes it a suitable spot for a morning visit.
  • UPS Access Point: A critical detail from the reviews is that the location "doubles as a UPS Access Point." This unique service means the business handles package pickups and drop-offs for UPS, which can be a convenience for local residents, but as the review shows, can also lead to customer service challenges if not managed well.

Features / Highlights

Based on the provided data and customer feedback, Lady Lexis Sweets has several notable features and highlights.

  • Exceptional Baked Goods: One review describes the cakes and cookies as "exquisite, delectable, moaning-with-delight cakes," which is a powerful testament to the quality of their baked goods. This suggests that their sweet treats are a definite highlight.
  • Diverse and Unexpected Menu: The menu offers a unique mix of traditional baked goods, savory comfort food, and "Game Night" snacks, providing a much wider range of choices than a typical bakery.
  • Friendly and Engaging Staff: One customer review highlights the staff's warmth and willingness to engage in "long conversations about life, politics, the neighborhood, etc.," indicating a strong sense of community and a personal touch for some patrons.
  • Convenient Services: The availability of "Delivery," "Takeout," and a "Quick visit" option aligns with the needs of a fast-paced city. The presence of a "Wheelchair accessible entrance" is also a notable accessibility feature.
  • Flexible Payments: The business accepts "Credit cards" and "Debit cards," making it convenient for a quick transaction.
  • Community Hub: Serving as both a bakery and a UPS Access Point makes Lady Lexis Sweets a multi-functional hub in the neighborhood, a place where locals might stop for a package pickup and a sweet treat at the same time.

Contact Information

To get in touch with Lady Lexis Sweets, here is the provided contact information.

Address: 1580 Park Ave, New York, NY 10029, USA

Phone: (646) 590-9858

Mobile Phone: +1 646-590-9858

What is worth choosing

Choosing a place like Lady Lexis Sweets means accepting a unique and potentially inconsistent experience. The provided information and reviews paint a picture of a business with both significant strengths and notable weaknesses. On one hand, the bakery is praised for its "exquisite" cakes and cookies and the friendly, engaging nature of the staff. For a customer who goes in for a conversation and a sweet treat, the experience appears to be highly positive, even exceptional. The unique menu, which offers everything from nacho platters to southern-style comfort food, also makes it a distinctive and appealing choice for different dining needs.

On the other hand, the negative review concerning the UPS Access Point service reveals a potential downside. The service-related issues, including rude communication and inconsistent business hours, are serious points of concern for potential customers. This review suggests that the multi-functionality of the business, while convenient in theory, can lead to frustration. The key to a good experience here seems to depend heavily on the purpose of your visit. If you are going in specifically for the baked goods or a friendly chat, the positive review indicates you might have a wonderful time. However, if your visit is related to the UPS service, you may want to proceed with caution and be prepared for potential challenges. Ultimately, Lady Lexis Sweets is a true neighborhood spot—a place with character, charm, and the real-world complexities that make a business truly local.

Lady Lexis Sweets Services

  • COOKIES

  • The Only Beef I Got Is In This Bag Tote $18.00

    Cotton tote bag with more than enough room for groceries, books, and anything in between. • Dimensions: 16″ × 14 ½″ × 5″ (40.6 cm × 35.6 cm × 12.7 cm) • Weight limit: 30 lbs (13.6 kg) • 1″ (2.5 cm) wide dual straps, 24.5″ (62.2 cm) length • Open main compartment

  • Yo Let's Go Get This Bread

    Everyone needs a cozy go-to hoodie to curl up in, so go for one that's soft, smooth, and stylish. It's the perfect choice for cooler evenings! • 50% pre-shrunk cotton, 50% polyester • Air-jet spun yarn with a soft feel and reduced pilling • Double-lined hood with matching drawcord • Front pouch pocket

  • Yo Let's Go Get This Bread Sweatshirt Adult

    A sturdy and warm sweatshirt bound to keep you warm in the colder months. A pre-shrunk, classic fit sweater that’s made with air-jet spun yarn for a soft feel. • 50% cotton, 50% polyester • Pre-shrunk • Classic fit

  • Game Night

  • Chicken Nacho $8.00
  • Salmon Nacho $8.00
  • Sayin Somethin Sangria $8.00
  • Two Fifth Punch $8.00
  • Veggie Nacho $8.00
  • Menu

  • Candied Yams (Half) $50.00
  • Chef Demo $175.00
  • Collards Greens (Full) $75.00
  • Cornbread $50.00
  • Deviled Eggs $65.00
  • Geechee Fried Chicken (Full) $140.00
  • Mac And Cheese (Full) $110.00
  • Rice And Black Eyed Peas $75.00
  • Succotash $50.00

Lady Lexis Sweets Details

  • Service options

  • Delivery
  • Takeout
  • Accessibility

  • Wheelchair accessible entrance
  • Offerings

  • Coffee
  • Dining options

  • Breakfast
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards

Lady Lexis Sweets Photos

Lady Lexis Sweets Picture 1Lady Lexis Sweets Picture 2Lady Lexis Sweets Picture 3Lady Lexis Sweets Picture 4Lady Lexis Sweets Picture 5Lady Lexis Sweets Picture 6Lady Lexis Sweets Picture 7Lady Lexis Sweets Picture 8Lady Lexis Sweets Picture 9Lady Lexis Sweets Picture 10

Lady Lexis Sweets Location

Lady Lexis Sweets

1580 Park Ave, New York, NY 10029, USA

Lady Lexis Sweets Reviews

An average rating of ★4.5 from 22 user reviews.

cookies

★ 5★ 4★ 3★ 2★ 1

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