Melt Shop

- 2655 Richmond Ave, Staten Island, NY 10314

For New York residents looking for a satisfying take on classic American comfort food, the Melt Shop at the Staten Island Mall offers a compelling mix of quality ingredients and friendly service. More than just a grilled cheese joint, this location provides a menu filled with creatively topped melts, hearty burgers, and beloved sides, all prepared with a focus on delivering a familiar yet elevated dining experience right here in Staten Island, NY.

Known for its dedication to the ultimate cheese-pull and crispy bread perfection, Melt Shop has established itself as a reliable destination for a quick and deliciously indulgent meal. Whether you're a local resident running errands or a family enjoying a day out at the mall, this eatery promises to warm you up with its signature sandwiches and sides.

The core of the Melt Shop experience is their take on the grilled cheese sandwich, which goes far beyond the simple American-and-bread of childhood. Their menu boasts a wide range of melts, featuring high-quality cheeses, savory meats, and unique toppings that appeal to every comfort food craving. This local spot serves as a delicious pause in the busy New York day, inviting patrons to enjoy a taste of pure, cheesy satisfaction.

The Melt Shop is conveniently located in the Staten Island Mall, making it an easy-to-access dining option for a wide area of Staten Island residents and visitors. Being situated within a major commercial hub like the Staten Island Mall ensures excellent accessibility, whether you are driving or using public transportation within the New York City borough.

The specific address is:

2655 Richmond Ave, Staten Island, NY 10314

This location benefits greatly from its placement within the mall, providing ample parking for drivers—a significant convenience in New York City. The mall is a nexus for several local bus routes, offering practical public transit options for those traveling from different parts of the island. Its central position off Richmond Avenue makes it a simple and recognizable destination for those seeking quick and delicious comfort food in the borough.

Melt Shop caters to the fast-paced, modern needs of the New York consumer, focusing on efficient and convenient service models. The range of options ensures that whether you’re rushing on a lunch break or grabbing dinner for the family, your needs can be met with ease.

• In-Person Ordering: Standard counter-service for quick and efficient ordering directly at the restaurant.
• Takeout Service: Patrons can place an order and pick it up for an on-the-go meal.
• Local Delivery Options: Utilizing popular third-party delivery services, Melt Shop ensures their full menu of comfort food favorites can be delivered directly to homes and offices across the Staten Island area.
• Group Ordering and Catering: Options are available for ordering larger quantities, such as 'Gameday Bundles' or platters of chicken tenders and chicken-on-a-bun sandwiches, perfect for local gatherings or parties.
• Diverse Menu Options: The menu is designed to serve as a complete meal option, featuring appetizers, main courses (melts, burgers, chicken sandwiches), sides, salads, and indulgent shakes.
• Payment Convenience: Accepts various modern payment methods typical of a high-volume NYC eatery.

The Melt Shop experience is defined by several key features that set it apart in the competitive New York dining scene, combining high-quality ingredients with a welcoming atmosphere.

• Signature Comfort Food Menu: The restaurant specializes in elevated comfort classics, focusing on grilled cheese sandwiches, crispy chicken offerings, and thick, delicious milkshakes.
• High-Quality Beef: The menu proudly features $1/3$ lb. Wagyu Beef patties for their cheeseburgers and burger melts, offering a premium and juicy option for meat lovers. The Burger Melt, for instance, pairs the Wagyu beef with American and Cheddar cheeses, caramelized onions, and house burger sauce.
• Extensive Side Dish Variety: Beyond standard fries, the Melt Shop offers a popular selection of crispy tots, including Naked, Cheesy, Herb Parmesan, and Loaded options, as well as Mozzarella Sticks served with Marinara.
• Specialty Mac N' Cheese: The creamy, three-cheese blend Mac N’ Cheese is a standout offering, available in indulgent varieties like the Mike's Hot Honey Mac and the Buffalo Chicken Mac.
• Popular Menu Melts: Fan favorites include the Classic Melt (American & Cheddar), the Crispy Chicken Melt (Pepper Jack, Slaw, and Melt Sauce), and The Biggie Burger Melt on thick-cut French Bread.
• Exceptional Staff and Customer Service: A key differentiator, as highlighted by local customers, is the superior performance of the staff. Employees are frequently described as "friendly, welcoming, and helpful," going "above and beyond" to ensure customers feel like valued patrons. This commitment to excellent service is a primary reason why many customers choose this specific Staten Island location.

For patrons in the New York area looking to reach the Melt Shop at the Staten Island Mall, the following contact information is provided:

Address: 2655 Richmond Ave, Staten Island, NY 10314

Phone: (917) 388-9488

Mobile Phone: +1 917-388-9488

This information should be used for inquiries regarding hours of operation, menu details, or placing a direct order for pickup.

Choosing Melt Shop at the Staten Island Mall is a decision driven by more than just the food; it's about the complete, satisfying experience. While some local feedback notes that the food, while good, can feel "average and overpriced for what you get," a strong and consistent theme emerges that elevates the entire visit: the phenomenal customer service.

Local customers repeatedly emphasize that the employees are "always so friendly, welcoming, and helpful," and that the staff truly "goes above and beyond." For New Yorkers, where efficiency and a positive attitude can be as important as the meal itself, this high level of service is a massive draw. The warm, welcoming atmosphere created by the team significantly improves the dining experience, making patrons feel "like a valued customer." It’s an ideal choice for anyone who prioritizes feeling appreciated and well-cared for during their meal. If you are looking for a quick service restaurant where the human element shines, Melt Shop is highly recommended for its staff alone.

Beyond the service, the menu has distinct highlights that are undeniably worth the visit. The use of premium ingredients like $1/3$ lb. Wagyu Beef in their burgers, described as "absolutely delicious, with its juicy and meaty flavor," is a strong reason to stop by. The Classic Grilled Cheese and the assortment of gourmet melts are perfect for those seeking a comforting classic executed with quality and care. For those willing to explore, the specialty Mac N' Cheese bowls, particularly the Mike's Hot Honey Mac, or the diverse range of unique side options like the Cheesy Tots, offer an exciting indulgence that perfectly complements the savory sandwiches. For a reliable, satisfying, and exceptionally friendly dining experience in Staten Island, Melt Shop is a top contender.

Melt Shop

2655 Richmond Ave, Staten Island, NY 10314, USA