New Garden Introduce
**Introduction / Overview: A Staten Island Chinese Food Institution**
For many New Yorkers, a local Chinese takeout spot is more than just a restaurant—it's a crucial part of the weekly routine, a source of reliable comfort food, and a place defined by its fast, friendly service. New Garden Chinese Restaurant, nestled in the heart of Staten Island’s Dongan Hills neighborhood, has long held this esteemed position for its loyal customer base. Operating for decades in the community, this establishment has built a solid reputation for offering authentic and delicious Chinese cuisine at affordable prices, making it a natural and consistent choice for both impromptu and planned weeknight meals.
New Garden offers a sprawling menu that covers virtually every favorite in American Chinese food, from classic appetizers and satisfying fried rice dishes to an extensive list of poultry, beef, and seafood specialties. What customers appreciate most, however, is the consistency of the food quality and the genuine, personal touch in the service. This restaurant is more than a faceless operation; it's a neighborhood staple where patrons feel recognized and valued, often having their preferred orders remembered even after a long absence.
While a single customer review mentioned a concerning lapse in quality control—a critical factor for any dining experience—the overwhelming sentiment from long-time patrons highlights a history of delicious food and excellent, personable customer interaction. In the competitive landscape of New York City Chinese restaurants, longevity and community appreciation speak volumes. New Garden's ability to maintain a loyal following for over 30 years attests to the general quality, value, and quick, efficient service it provides to the Dongan Hills area.
**Location and Accessibility**
New Garden Chinese Restaurant is conveniently situated at **1755 Richmond Rd, Staten Island, NY 10306, USA**. This address places it firmly in a highly accessible commercial section of Staten Island, specifically within the Dongan Hills community. The location on Richmond Road is central to many local homes and businesses, making it incredibly convenient for local residents looking for a quick and easy meal solution.
As a quintessential neighborhood takeout spot, its accessibility is optimized for quick stops. The restaurant is generally designed for takeout and delivery operations, meaning that patrons can easily pull up for a swift pickup. For those relying on public transit or traveling from nearby parts of the island, its position on a major Staten Island thoroughfare ensures it’s easy to find and reach. The establishment's focus on efficient service ensures that customers, whether picking up or waiting for a delivery, can maintain a tight schedule—a must-have for busy New Yorkers.
**Services Offered**
New Garden provides a full array of services tailored to a modern Chinese takeout and delivery model. These services are designed for maximum convenience and choice, which is key for the Staten Island customer base.
- Comprehensive Menu: An extensive menu featuring over a hundred items, including classic appetizers, soups, Fried Rice, Lo Mein, Egg Foo Young, Chow Mein, Chop Suey, and full entries from the Poultry, Beef, and Seafood sections.
- Diverse Specialties: Offers multiple specialty sections like "Our Special Fast Food," "Chef's Suggestions," and "Special Health Menu," providing options for various tastes and dietary preferences.
- Takeout: Efficient counter service for customers picking up their orders, a staple of local Chinese restaurants.
- Delivery: Prompt delivery service available throughout the local Staten Island area, facilitating comfortable at-home dining.
- Online Ordering: The restaurant supports online ordering, allowing customers to easily view the menu, customize their selections, and place an order for pickup or delivery with ease.
- Lunch Specials: A dedicated selection of lunch specials and combination platters, likely offering a full meal at a discounted price during midday hours (though specific details were not provided, these are standard for this type of establishment).
- Family & Catering Options: Provides options such as a Pu Pu Platter appetizer assortment and special catering tray sizes, suitable for family meals, parties, or larger gatherings.
**Features / Highlights**
New Garden stands out from other Chinese eateries in Staten Island due to several distinctive highlights that have secured its place as a community fixture:
- Longevity and Trust: As a "neighborhood restaurant for over 30 years," it boasts a long track record of serving the Dongan Hills area, suggesting stability and a deep understanding of local tastes.
- Exceptional Customer Recognition: A standout feature is the highly personable service, with staff members, such as the featured woman at the counter, remembering individual family orders—a rare and valuable quality that fosters customer loyalty.
- Speed and Efficiency: Praised for its "Fast service, great food" and "quick delivery," the restaurant excels at the rapid turnaround expected of New York Chinese takeout.
- Signature Dishes: Specific items, such as the Roast Pork Lo Mein, are frequently lauded by long-time customers as the "Best" on Staten Island, suggesting a mastery of certain classic Chinese-American dishes.
- Value and Affordability: The food is known for its "excellent prices" and the overall dining cost tends toward the moderate, keeping it an affordable choice for regular family meals.
- Distinctive Food Preparation: A particular point of pride for a customer is the "golden color" of the fried rice, contrasting it positively with other places where the rice may appear "brown and burnt," suggesting attention to traditional preparation techniques.
**Contact Information**
To place an order for delivery or takeout, or for general inquiries, New Garden Chinese Restaurant can be reached using the information provided below:
Address: **1755 Richmond Rd, Staten Island, NY 10306, USA**
Phone: **(718) 668-9059**
Mobile Phone: **+1 718-668-9059**
**What is Worth Choosing: The Long-Standing Local Connection**
For a New Yorker in Staten Island, choosing New Garden is choosing a connection to a proven neighborhood favorite—a reliable source for your go-to Chinese cravings. While any establishment can face occasional issues, the enduring choice of New Garden by generations of Staten Islanders is a testament to the overall positive experience it provides day after day.
What is truly worth choosing here is the combination of fast, efficient service and deeply personal customer care. The staff’s ability to recall specific family orders is a charming, old-school touch that elevates the experience from a simple transaction to a genuine community interaction. This level of personalized service is increasingly rare and highly valued in the city, making the simple act of ordering takeout feel like visiting a familiar friend.
Furthermore, the quality of their most popular items, such as the "Best Roast Pork Lo-mein" and their signature golden-colored fried rice, demonstrates a dedication to perfecting the Chinese-American classics that the community loves. If you live in the Dongan Hills area or are seeking a new, dependable Chinese takeout spot in Staten Island, New Garden’s blend of delicious, affordable food, quick turnaround times, and friendly, personalized service makes it an excellent choice for satisfying that classic Chinese food craving. It’s an easy decision for a convenient and consistently delicious dinner.
New Garden Photos









New Garden Location
New Garden
1755 Richmond Rd, Staten Island, NY 10306, USA
New Garden Reviews
Have been ordering here for a long time, their food is delicious but I ordered last night and found a bug in my food. Unfortunately won’t be ordering from here again.
July 08 · Kaitlyn AlavarcesLove this place. The woman there really gives top service, even when I haven’t ordered in a long time, she knows what my family orders and is just so personable. Fast service, great food.
September 14 · Cobble-Hill XplorersIm fairly new to the neighborhood, so I was nervous to order, so I ordered shrimp fried rice and fried chicken wings combo. And when I tell you the shrimp fried rice was so fresh and delicious, and the chicken wings were fried to perfection🙌🏼😋❤️ and they put the condiments and my chopsticks that I asked for, in the bag also. The food was nice and hot when it was delivered also🤗 Thank you NEW GARDEN🥡🥢🍜💕
May 31 · PrettyNana PrettyNanaOrder my to be delivered at work before got at 5:00 order at 4:15 explained when I ordered, would it be able to get there by 5 o’clock? The young lady said yes I waited and waited and almost missed my bus back to the city. It was just very frustrating. Lack of communication. Long story short, I never received my food
August 13 · Suga Mama BaileyBe careful with their drivers he got in to a private driving.. and maybe he didn’t know how to drive and did a mess and they don’t want to he responsible for it
April 22 · Elias Perez
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