Philly Pretzel Factory - Staten Island Introduce
For New Yorkers craving the warm, chewy, satisfying taste of a freshly baked, hand-twisted soft pretzel, **Philly Pretzel Factory - Staten Island** stands as a neighborhood favorite. Located right on Forest Avenue, this establishment operates as a specialized **Bakery** and a dedicated **Caterer**, focusing entirely on delivering the simple pleasure of a perfect pretzel. It's not just a place for a quick snack; it's a go-to source for satisfying cravings, treating the family, or providing easy, crowd-pleasing fare for any size event.
The core of their offering is the authentic soft pretzel, presented in various formats to suit every need. Whether you're grabbing a classic, large **Pretzel** or opting for the bite-sized convenience of Rivets, the commitment to freshness is evident. Customers consistently praise the quality, noting that the pretzels are "fresh and delicious." The experience is enhanced by the staff, who are described as "friendly" and welcoming. One reviewer specifically highlighted receiving a sample and helpful information upon entering, demonstrating a focus on customer engagement that sets this local business apart.
The atmosphere is geared towards a **Quick visit**, making it an ideal stop for busy Staten Islanders. The business understands the metropolitan need for speed and convenience, ensuring that a craving for hot, fresh baked goods can be satisfied quickly. Beyond the everyday grab-and-go, the factory’s robust **Caterer** services, centered around large **Party Trays**, make it an invaluable resource for corporate events, family gatherings, and celebrations across the borough and beyond.
The Philly Pretzel Factory - Staten Island is conveniently located at **604 Forest Ave, Staten Island, NY 10310**. Forest Avenue is a major commercial street, situating the bakery in an easily identifiable and accessible part of the borough, particularly for those in the West Brighton and surrounding neighborhoods.
Accessibility is a key feature of this location, making it welcoming to all members of the community. The establishment offers **Wheelchair accessible entrance** and, notably, a **Wheelchair accessible parking lot**. This dedication to broad access ensures that everyone can easily visit the bakery. Parking options are also flexible for the New York user, providing both a **Free parking lot** and the availability of **Paid street parking**, offering choices based on the duration of the visit or personal preference.
Its prominent spot on Forest Avenue ensures high visibility, making it a natural stop for residents running errands or commuters looking for a fresh treat on their way home.
As both a bakery and caterer, Philly Pretzel Factory - Staten Island offers a structured set of services designed for maximum customer convenience and event planning ease, catering effectively to the New York lifestyle.
- **In-Store Pickup & Takeout:** The essential services for any quick-stop bakery, allowing customers to easily drop in, grab their order, and go, perfect for a **Quick visit**.
- **Delivery:** A crucial service in the New York area, **Delivery** ensures that fresh pretzels and catering orders can be brought directly to homes, offices, or event locations.
- **Onsite Services:** The availability of **Onsite services** points to the ability to handle both in-person transactions and possibly service of catering materials, such as the setup of Party Trays.
- **Catering Services:** The core non-retail service focuses on **Party Trays**, including options like the Small and Large Rivet Trays, Mini Dog Trays, and combinations thereof, designed to serve groups ranging from 10 to 25+ guests.
- **Flexible Payments:** Transactions are streamlined through acceptance of **Credit cards**, **Debit cards**, and **NFC mobile payments**, catering to the modern, cashless New York consumer.
The appeal of Philly Pretzel Factory lies in its specialization, offering high-quality, focused products that have built a loyal local following. The features emphasize variety within the pretzel category and exceptional customer care.
- **Fresh, Hand-Twisted Pretzels:** The primary highlight is the dedication to the **Original Pretzels**—fresh-baked, soft, and delicious, consistently garnering positive reviews for their quality and freshness.
- **Variety of Specialty Pretzels:** Beyond the classic twist, the shop offers **Specialty Pretzels** like Mini Dogs, Mini Cheesesteaks, Pepperoni Melts, and sweet options like the Cinnamon Rivet Shaker, ensuring a savory or sweet choice for every craving.
- **Catering Specialization (Party Trays):** The business excels as a **Caterer**, providing specialized **Party Trays** that are perfect for events. These trays are offered in various sizes and combinations, making event food planning simple and highly appealing to a crowd.
- **Exceptional Customer Service:** Patrons consistently highlight the "Friendly staff" and praise the owner and his son for being "great," indicating a strong, community-focused business with personal, welcoming service.
- **Generous Sampling Policy:** The practice of giving out samples, such as the sugar cinnamon samples mentioned in a review, is a highly appreciated highlight that allows customers to discover new favorites before committing to an order.
- **Accessibility:** The provision of **Wheelchair accessible entrance** and **Free parking lot** are significant logistical highlights that make the venue convenient and accessible to a broad demographic of New York users.
For New Yorkers on Staten Island looking to place an order, arrange a pickup, or inquire about catering, the contact information is as follows:
Address: 604 Forest Ave, Staten Island, NY 10310
Phone: (718) 981-2951 or +1 718-981-2951
Choosing **Philly Pretzel Factory - Staten Island** is a choice for quality, simplicity, and reliability—three elements that New Yorkers highly value. It is worth choosing because it provides a dedicated, best-in-class product: the genuine, fresh soft pretzel. Unlike general bakeries, this factory is a specialist, ensuring every twist and every Rivet meets a high standard of freshness, as affirmed by customers who find the pretzels "hot and fresh."
For the individual or small group, the combination of quick service, convenient payment options, and the delicious variety of **Specialty Pretzels** (from savory Mini Cheesesteaks to sweet Cinnamon Rivet Shakers) makes it an easy, satisfying stop. For larger needs, its professional **Caterer** service, built around customizable **Party Trays**, makes event planning effortless and guarantees a popular, universally enjoyed food item for any gathering. When combined with the excellent accessibility features, including the **Free parking lot**, the Philly Pretzel Factory on Forest Avenue provides an unbeatable blend of quality product and user-friendly convenience, solidifying its place as a reliable local staple.
Philly Pretzel Factory - Staten Island Food & drink
- original pretzels
- Pretzelsoriginal size hand twisted pretzels 
- Specialty Pretzelsall beef hot dogs, mini cheesesteaks, cinn. bites, pepp. melt, spicy sausage 
- Party TraysOur bite size pretzels and meat items on a party tray for any event or occasion 
Philly Pretzel Factory - Staten Island Details
- Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
- Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Planning
- Quick visit
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Parking
- Free parking lot
- Paid street parking
Philly Pretzel Factory - Staten Island Photos










Philly Pretzel Factory - Staten Island Location
Philly Pretzel Factory - Staten Island
604 Forest Ave, Staten Island, NY 10310, USA
Philly Pretzel Factory - Staten Island Reviews
pricespartyrivetsownerhot dogsdipping saucebucketcinnamonappplatter
★ 5★ 4★ 3★ 2★ 1- Recommend for sure. When I came in I was given a sample & some info on the location. Friendly staff and great food. UPDATE- Such a great place to enjoy with anyone. Family, friends, dates, kids, your business ETC. The owner is a great guy along with his son. Definitely go here. November 30 · West
- I haven't been here in a while. Went to get a bucket of pretzels. Worker gave me sugar cinnamon samples, they were delish and will be in the next stops order! Pretzels were fresh and delicious. Workers were friendly. August 22 · Vickie
- I visited Philly Pretzel Factory today and purchased 5 classic pretzels. They were delicious and had a good crispy crust. Overall, it was a satisfying experience and I would definitely recommend it to others. February 13 · Ralph Y
- This place is the absolute best. Always a hit to bring to events and gatherings. And the owner is super nice dude! April 05 · Cathryn Antenucci
- If I could have I would have gave him a zero all across the board. The guy in there has no personality no customer service skills at all. We stood there while he continued to make pretzels not engaging not letting us know how long it was going to take for a small little order, and then when I asked him he shrugged his shoulders like he didn't want to be bothered- after already waiting for 10 minutes!!! He looked miserable he didn't look happy so you shouldn't be there I don't care if he's the owner or a worker. you lose customers that way and you definitely lost customers today and I hope other people see this and don't go into this location and get the same miserable treatment. It's funny, the one day I wanted to take my son and he has to deal with this. They should be embarrassed. If this guy would of at least acknowledged us to let us know we wouldn't have left. Let some other person wait. His response is the only Interaction we had with him. There will be other posts to follow... August 23 · Anthony Lamberti
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