Popeyes Louisiana Kitchen

- 1220 Surf Ave, Brooklyn, NY 11224

Introduction / Overview

Located right in the heart of the energetic Coney Island area, Popeyes Louisiana Kitchen at 1220 Surf Ave offers New Yorkers a convenient taste of New Orleans-inspired fast-food. While best known globally for its signature Signature Chicken and game-changing Chicken Sandwich, this establishment is officially listed as a seafood restaurant due to its commitment to serving classic Southern seafood options seasoned with authentic Louisiana herbs and spices.

This specific Brooklyn location provides a quick, casual, and affordable option for those visiting the boardwalk, the beach, or the amusement parks. The menu is a vibrant collection of Cajun and Creole flavors, focusing on crispy, hand-battered proteins and rich, savory side dishes that are hallmarks of true Louisiana cooking. From bone-in chicken to butterfly shrimp and seasoned fish, Popeyes brings a distinct flavor profile to the competitive New York quick-service landscape.

The location on Surf Avenue caters to a constant flow of tourists and local residents seeking a flavorful meal on the go. As a major national chain, Popeyes has established core menu offerings for its Lunch and Dinner crowds, making it a familiar and reliable choice for many.

Location and Accessibility

The Popeyes Louisiana Kitchen location at 1220 Surf Ave, Brooklyn, NY 11224, USA benefits from a truly prime and highly accessible spot in the iconic Coney Island neighborhood. Its position on Surf Avenue places it directly within the activity zone of one of Brooklyn’s most famous destinations.

This particular location is designed for maximum convenience, an absolute necessity for any fast food brand operating in a busy New York City environment. It is readily accessible via public transportation, making it a simple stop for both daily commuters and weekend visitors. For those looking for a quick meal without disrupting their Coney Island plans, the convenience of the Takeout and Dine-in options (when available) is a key feature.

Furthermore, as is standard for many modern New York fast-food establishments, this location partners with major delivery services, ensuring that even local Coney Island residents and businesses can enjoy the Louisiana flavors delivered right to their door.

Services Offered

As a major quick-service restaurant, this Popeyes location offers multiple ways for New Yorkers to access their menu items, prioritizing speed and convenience for its local patrons.

• Dine-in and Takeout: Standard services are offered for immediate consumption or convenient Takeout for those on the move.
• Delivery Services: Menu items are available for delivery through all major third-party platforms, extending the restaurant’s reach to surrounding Brooklyn neighborhoods.
• Mobile Ordering: Customers can utilize the official Popeyes app and website for Mobile Ordering, often gaining access to exclusive deals and quicker service upon arrival.
• Operating Hours: The location maintains extensive hours to serve both Lunch and Dinner crowds, with some indications suggesting very late-night operation, catering to the dynamic schedules of the Coney Island area.
• Combos and Family Meals: The menu is structured around value, with a wide variety of Combos and larger Group Meals designed for both individual quick bites and feeding a family.

Features / Highlights

The core identity of Popeyes Louisiana Kitchen lies in its unique New Orleans-inspired flavor profile, which translates into several distinct menu features and business model aspects highly valued by customers.

• Louisiana-Style Seasoning: All proteins, including the seafood and chicken, are marinated for hours in a proprietary blend of traditional Louisiana herbs and seasonings, creating a deep, savory flavor unique to the brand.
• Signature Seafood Options: Fulfilling its classification as a seafood restaurant, the menu consistently features options like the Shrimp Tackle Box (crispy Butterfly Shrimp), $B>Popcorn Shrimp (available by the quarter pound), and the popular $B>Surf N Turf combo, pairing shrimp with chicken tenders.
• Famous Side Dishes: The extensive list of Signature Sides is a major draw, including the beloved $B>Buttermilk Biscuits, creamy $B>Red Beans and Rice (a true Creole staple), $B>Homestyle Mac & Cheese, and seasoned $B>Cajun Fries.
• High-Quality Sandwiches: The $B>Classic Chicken Sandwich and its $B>Spicy variation remain a highlight, featuring a juicy, thick filet, barrel-cured pickles, and a toasted brioche bun.
• Commitment to Improvement: Note to Patrons: Recent public feedback for this specific location has highlighted significant issues related to customer service, food quality (including reports of undercooked or burnt food), and store environment. As a major brand, Popeyes is professionally committed to addressing and rectifying these operational deficiencies immediately to meet the high standards expected by New York customers and ensure that the quality of the food matches the brand’s promise. Management is expected to review and improve staffing, training, and sanitation protocols.

Contact Information

For orders, inquiries, or to provide direct feedback to the establishment, please use the following contact details for the 1220 Surf Ave Brooklyn location:

• Address: 1220 Surf Ave, Brooklyn, NY 11224, USA
• Phone Number: (718) 676-9535

What is Worth Choosing

For New Yorkers prioritizing convenience and the specific, bold flavors of Louisiana cuisine, the menu at Popeyes Louisiana Kitchen offers several compelling choices that make it a worthwhile destination for fast-food seafood and chicken.

The Essential Seafood Experience: Given its classification as a seafood restaurant, the menu’s offerings in this category are worth exploring. The $B>Shrimp Tackle Box is a dependable choice, offering eight pieces of crispy butterfly shrimp that are hand-battered and seasoned with the brand's unique spice blend. The $B>Popcorn Shrimp offers a highly shareable, bite-sized option for a quick snack. Additionally, during certain times of the year, Popeyes features its popular $B>Flounder Fish Sandwich, which is a substantial, flaky fish filet served on a buttery brioche bun, providing a great alternative to the typical fish sandwich options in the city. When available, the $B>Surf N Turf combo provides the perfect pairing of shrimp and chicken for those who can't decide.

The Chicken and Sandwich Standard: While reviewing the seafood, it's impossible to overlook the items that built the brand. The $B>Signature Chicken is marinated for a minimum of 12 hours, ensuring the Cajun flavor penetrates every piece, while the $B>Classic Chicken Sandwich remains a gold standard in the fast-food space. These items provide a consistently seasoned, satisfying meal that is distinct from traditional fried chicken.

The Importance of Sides: At Popeyes, the sides are just as crucial as the main course. The $B>Red Beans and Rice is a cultural staple that offers a deep, savory, and comforting flavor profile—a much-loved side that sets it apart from typical fast-food offerings. Paired with a warm, flaky $B>Buttermilk Biscuit, these sides complete the Louisiana culinary experience. The savory $B>Mashed Potatoes with Cajun Gravy and the crisp $B>Coleslaw offer excellent contrasts to the rich, fried texture of the main courses.

A Final Note on Quality: Based on recent customer feedback provided publicly, there have been acknowledged lapses in execution at this specific location, impacting service speed and food quality consistency. As a professional review of the establishment, it must be stated that the quality of the Louisiana-inspired products and recipes are excellent when executed correctly. New Yorkers choosing this location should do so with the understanding that they may need to rely on the corporate brand's commitment to quality assurance, ensuring their next visit reflects the high standards the Popeyes menu is meant to deliver. The value and unique flavor profile of the menu remain compelling reasons to visit the Surf Ave location, with the expectation that managerial attention will resolve the current operational concerns.

Popeyes Louisiana Kitchen

1220 Surf Ave, Brooklyn, NY 11224, USA