Shake Shack Introduce
Introduction / Overview
For New Yorkers, Shake Shack is more than just a hamburger restaurant—it's a taste of home, born right out of a hot dog cart in Madison Square Park. It represents a commitment to fresh, simple, high-quality food in a fun, lively atmosphere. While the bustling city offers countless dining options, finding a reliable, high-quality meal when you're rushing to catch a flight can be a challenge. That's where Shake Shack at John F. Kennedy International Airport (JFK) Terminal 4 comes in, offering a familiar, comforting, and delicious experience right before you depart.
This particular location, nestled post-security in the departures area of Terminal 4, serves as a popular gathering spot for both local travelers and international tourists. It ensures that your last (or first) bite in New York is a memorable one, consistently delivering the signature ShackBurger and other favorites that have cemented the brand's cult following. The restaurant aims to provide a reliable comfort food fix, whether you're looking for a quick breakfast to start your journey or a classic burger and shake for lunch or dinner.
The menu at this Shake Shack location is tailored to the needs of busy airport travelers, including exclusive breakfast offerings not found at every street-side Shack. It’s a convenient, quality-focused choice in the often-mediocre landscape of airport dining. However, travelers should be aware of the airport environment, as even a "fast service" location can experience congestion due to the constant flow of people, a common feedback point for airport eateries.
Location and Accessibility
This specific Shake Shack is strategically located within the heart of global transit at JFK International Airport in Queens, New York. You can find the restaurant post-security, meaning you must have a boarding pass and be past the TSA checkpoint to access it. It’s situated in a high-traffic area, making it a convenient stop for many departing passengers. There are, in fact, two Shake Shack locations in Terminal 4 post-security, with this one positioned closer to the departure gates, specifically:
Address: Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA
Accessibility is a key consideration in any major travel hub, and this location strives to accommodate all patrons. The restaurant itself, located within the modern infrastructure of Terminal 4, offers a welcoming environment for guests requiring special assistance.
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For any additional special assistance, such as requesting a wheelchair, travelers are generally advised to contact their airline in advance of their flight, as these services are typically managed by the carrier or the airport authority.
Services Offered
Shake Shack at JFK Terminal 4 provides a variety of services geared towards the on-the-go traveler, focusing on speed and convenience without compromising on their renowned quality.
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Features / Highlights
The Terminal 4 location retains many of the features that have made Shake Shack a beloved New York institution, even while operating in the unique high-pressure environment of a major international airport.
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Contact Information
For inquiries about Shake Shack at JFK Terminal 4 (Gate B37), or for general company information, you can use the following contact details.
Address: Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA
Phone: (800) 937-5449
Mobile Phone: +1 800-937-5449
Note: The phone numbers provided are generally corporate or customer service lines and may not connect directly to the specific Terminal 4 restaurant location. For operational questions, it is often best to check the official Shake Shack website or a T4 information desk.
What is Worth Choosing
For a true taste of New York's modern burger scene before you jet off, Shake Shack is an essential airport stop. The menu is packed with choices that are worth the temporary break from your travel itinerary.
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Despite occasional reports of slower service, which is a common challenge for nearly all restaurants operating in the unique, high-volume environment of an international airport, the overall high standard of the food remains a compelling reason to choose this Queen's favorite. Shake Shack at Gate B37 in Terminal 4 offers travelers a dependable, delicious, and authentically New York fast-casual dining experience.
Shake Shack Food & drink
Breakfast
- Wake Up Shack $8.19
- Egg White Light $8.19
- Sausage, Egg N' Cheese $6.59
- Bacon, Egg N' Cheese $6.59
- Egg N' Cheese $5.09
- Hashbrowns $3.79
Burgers
- Shackburger® $8.79
- Smokeshackⓡ $10.39
- Shack Stackⓡ $14.59
- Avocado Bacon Burger $11.79
- Cheeseburger $8.39
- Veggie Shack 2 $10.39
Coffee, Tea & Juice
- Drip Coffee $3.60
- Cold Brew Coffee $6.90
- Hot Tea $3.60
- Bottled Oj $4.69
Chicken, Flat-Top Dogs
- Chicken Shack $10.19
- Avocado Bacon Chicken $12.59
- Hot Dog $5.19
Beer
- Shackmeister® Ale $10.15
Crinkle Cut Fries
- Fries $4.89
- Cheese Fries $5.99
- Bacon Cheese Fries $7.39
Chicken
- Avocado Bacon Chicken $12.59
- Chicken Shack™ $10.00
Shakes & Frozen Custard
- Red Eye Shake $7.65
- Classic Shakes $6.70
- Floats $7.45
- Custard Cups $5.49
Drinks
- Shack 20 Bottled Water $4.59
- Organic Brewed Iced Tea $4.59
- Coke
Others
- Fresh Lemonade $4.70
- Shack 20 Bottled Water $4.15
- Organic Brewed Iced Tea
- Fountain Soda $4.15
- Red $11.50
- Breakfast Tots $3.69
- Sausage, Egg Cheese $5.80
Shake Shack Details
Service options
- Takeout
- Dine-in
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Coffee
- Comfort food
- Quick bite
- Wine
Dining options
- Breakfast
- Lunch
- Dinner
Atmosphere
- Casual
- Trendy
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Shake Shack Photos










Shake Shack Location
Shake Shack
Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA
Shake Shack Reviews
airportprice30 minutesemployeesphonesshakesbagsittingmanagementthe terminal
★ 5★ 4★ 3★ 2★ 1If you’re Gluten Free, look at the picture. That’s what you get for $14 dollars. They used to have gluten free bread but now it’s on some leaves, not even a lettuce wrap and the egg was bland. Beware.
August 19 · GIGISlowest food I've ever ordered. Not up to shake shack quality and insanely expensive.Airport food should be fast. Customers are very obviously on a schedule, but the restaurant was almost moving backwards.
July 29 · TomWent here for breakfast before a flight. It was good. The sausage sandwich was practically just a burger with egg, but it was good.
July 03 · Noah BozzutoShake Shack at JFK Airport is a true gem for travelers looking for a quick yet satisfying bite before their flight. The service here is exceptional—fast, efficient, and ideal for anyone on a tight schedule. Even during busy times, the staff keeps things running smoothly, all while maintaining a friendly and welcoming attitude that makes the experience even better.Now, let’s talk about the food. The quality of their hamburgers is outstanding. Each burger is juicy, flavorful, and made with fresh, high-quality ingredients. It’s exactly what you’d hope for from Shake Shack, and it lives up to the brand’s reputation. The buns are soft, the patties are cooked to perfection, and the toppings are fresh and well-balanced.If you’re a beer enthusiast, you’re in for a treat.The IPA beer on their menu is crisp, refreshing, and pairs wonderfully with the rich flavors of their burgers. It’s the perfect way to unwind while waiting for your flight.Overall, Shake Shack at JFK Airport combines convenience, excellent service, and delicious food, making it a must-visit spot for travelers. Whether you’re grabbing a quick meal or just looking for a place to relax before boarding, this Shake Shack delivers on all fronts. Highly recommended!
December 18 · RobbieAfter everyone who ordered before me and many much after me got their food I took my receipt up and asked about mine. Was told it is coming without the employee checking. Then 20 minutes after ordering, I asked for a refund. Employee said I needed a manager so I asked for her to call the manager. Instead she got my food for me. It was cold.My daughter ordered cheese fries. The cheese was not warm.Terrible experience.
September 29 · Lisa Musgraves
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