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Shake Shack
- Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430

Hamburger restaurant ★2.0 (97)·$10–20

Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA

2.0
If you’re Gluten Free, look at the picture. That’s what you get for $14 dollars. They used to have gluten free bread but now it’s on some leaves, not even a lettuce wrap and the egg was bland. Beware. - GIGI
Shake Shack Overview Intro Food & drink Detail Photos Location Reviews
$10–20 per person Reported by 97 people$1–10$10–20$20–30$30–50

Shake Shack Introduce

Introduction / Overview

For New Yorkers, Shake Shack is more than just a hamburger restaurant—it's a taste of home, born right out of a hot dog cart in Madison Square Park. It represents a commitment to fresh, simple, high-quality food in a fun, lively atmosphere. While the bustling city offers countless dining options, finding a reliable, high-quality meal when you're rushing to catch a flight can be a challenge. That's where Shake Shack at John F. Kennedy International Airport (JFK) Terminal 4 comes in, offering a familiar, comforting, and delicious experience right before you depart.

This particular location, nestled post-security in the departures area of Terminal 4, serves as a popular gathering spot for both local travelers and international tourists. It ensures that your last (or first) bite in New York is a memorable one, consistently delivering the signature ShackBurger and other favorites that have cemented the brand's cult following. The restaurant aims to provide a reliable comfort food fix, whether you're looking for a quick breakfast to start your journey or a classic burger and shake for lunch or dinner.

The menu at this Shake Shack location is tailored to the needs of busy airport travelers, including exclusive breakfast offerings not found at every street-side Shack. It’s a convenient, quality-focused choice in the often-mediocre landscape of airport dining. However, travelers should be aware of the airport environment, as even a "fast service" location can experience congestion due to the constant flow of people, a common feedback point for airport eateries.

Location and Accessibility

This specific Shake Shack is strategically located within the heart of global transit at JFK International Airport in Queens, New York. You can find the restaurant post-security, meaning you must have a boarding pass and be past the TSA checkpoint to access it. It’s situated in a high-traffic area, making it a convenient stop for many departing passengers. There are, in fact, two Shake Shack locations in Terminal 4 post-security, with this one positioned closer to the departure gates, specifically:

Address: Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA

Accessibility is a key consideration in any major travel hub, and this location strives to accommodate all patrons. The restaurant itself, located within the modern infrastructure of Terminal 4, offers a welcoming environment for guests requiring special assistance.

UL

  • Wheelchair Accessible Entrance: The terminal and the restaurant’s storefront are designed to be easily accessible for guests using wheelchairs or scooters.
  • Wheelchair Accessible Seating: Comfortable, designated seating options are available to ensure an inclusive dining experience.
  • Terminal Accessibility: JFK's Terminal 4 is equipped with ADA-compliant facilities, including restrooms, water fountains, and service animal relief areas, enhancing the overall accessibility of your journey to the restaurant.
  • AirTrain Compliant: The JFK AirTrain, which connects to the terminal, is also fully compliant with ADA requirements, providing an accessible pathway to the airport itself.
  • For any additional special assistance, such as requesting a wheelchair, travelers are generally advised to contact their airline in advance of their flight, as these services are typically managed by the carrier or the airport authority.

    Services Offered

    Shake Shack at JFK Terminal 4 provides a variety of services geared towards the on-the-go traveler, focusing on speed and convenience without compromising on their renowned quality.

    UL

  • Dine-in: Available for those with time to relax and enjoy their meal in a casual, trendy airport atmosphere.
  • Takeout: The ideal option for passengers needing to grab their food quickly to make it to their gate.
  • Breakfast Service: A crucial offering for early morning flights, featuring airport-exclusive items to cater to the first wave of daily travelers.
  • Lunch and Dinner Service: Serving their full line of classic burgers, chicken, fries, and shakes throughout the day.
  • Alcohol Service: Patrons can enjoy a selection of Beer (including the Shackmeister® Ale) and Wine with their meal.
  • Mobile Payments: Accepting various forms of payment including Credit Cards, Debit Cards, and NFC Mobile Payments for fast, contact-less transactions.
  • Family-Friendly Dining: Considered good for kids, making it an easy choice for families traveling together.
  • Mobile Ordering: While not explicitly stated for this exact location, Shake Shack's app generally encourages pre-ordering to "never wait in line again" and often provides better menu pricing than national delivery apps, a service particularly valuable in a busy airport setting. It's recommended to check the Shack App for availability at this terminal location.
  • Features / Highlights

    The Terminal 4 location retains many of the features that have made Shake Shack a beloved New York institution, even while operating in the unique high-pressure environment of a major international airport.

    UL

  • Iconic Burgers: Serving the famous ShackBurger®, made with 100% Angus beef, and other staples like the SmokeShack® and the large Shack Stack®.
  • Airport-Exclusive Breakfast Menu: Catering to early travelers with items like the Wake Up Shack, Sausage, Egg N' Cheese, and Bacon, Egg N' Cheese, alongside Breakfast Tots.
  • Vegetarian Options: The menu includes the popular Veggie Shack and the 'Shroom Burger (a crisp-fried portobello mushroom filled with melted Muenster and Cheddar cheeses), ensuring choices for non-meat-eaters, though gluten-free options may be limited (a previous customer mentioned changes to their gluten-free bun, now often served on lettuce/leaves).
  • Signature Sides and Sweets: Offering the classic Crinkle Cut Fries, Cheese Fries, and a variety of thick Shakes & Frozen Custard, like the Red Eye Shake and Classic Shakes.
  • Fast Service Focus: Identified as a location with a focus on fast service, though wait times can be highly dependent on the airport’s passenger volume (a point of contention in customer feedback, highlighting the typical airport challenge of balancing speed and quality).
  • Comfort Food for Travelers: A highly popular spot known for providing satisfying comfort food—a welcome relief during the stresses of air travel.
  • Trendy and Casual Atmosphere: Offers a relaxed, modern environment that is perfect for a quick bite or a solo meal while waiting for a flight.
  • Tourist Magnet: Located in an international terminal, the restaurant is a hit with the traveling crowd, making it a trendy and recognizable brand for those coming to and leaving New York.
  • Contact Information

    For inquiries about Shake Shack at JFK Terminal 4 (Gate B37), or for general company information, you can use the following contact details.

    Address: Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA

    Phone: (800) 937-5449

    Mobile Phone: +1 800-937-5449

    Note: The phone numbers provided are generally corporate or customer service lines and may not connect directly to the specific Terminal 4 restaurant location. For operational questions, it is often best to check the official Shake Shack website or a T4 information desk.

    What is Worth Choosing

    For a true taste of New York's modern burger scene before you jet off, Shake Shack is an essential airport stop. The menu is packed with choices that are worth the temporary break from your travel itinerary.

    UL

  • The ShackBurger®: Always the cornerstone of the menu. This is the burger that started it all, a single cheeseburger with lettuce, tomato, and the signature ShackSauce. It's the ultimate benchmark for a classic, high-quality fast-food burger, and the reason Shake Shack maintains its high reputation.
  • The SmokeShack®: A must-try for those who enjoy a richer flavor profile. This burger takes the classic cheeseburger and elevates it with applewood-smoked bacon and chopped cherry peppers for a spicy, smoky kick.
  • Crinkle Cut Fries with Cheese: The fries are a perfect companion to any burger, and upgrading to the Cheese Fries is a classic indulgence. The thick, crispy crinkle cuts hold the melted cheddar and American cheese sauce perfectly.
  • Airport Breakfast: For morning flyers, the Wake Up Shack or the Bacon, Egg N' Cheese sandwich combined with a side of Hashbrowns is a far superior alternative to standard airport fare, offering a substantial and flavorful start to your travel day.
  • Shakes & Frozen Custard: Don’t leave without a hand-spun Classic Shake. Whether you choose vanilla, chocolate, or a seasonal favorite, the dense, rich frozen custard is the perfect nostalgic New York sweet treat to cap off your meal.
  • The Veggie Shack: A great selection for a plant-forward meal, packed with real veggies like mushrooms, sweet potatoes, carrots, farro, and quinoa, topped with American cheese, crispy onions, pickles, and ShackSauce.
  • Despite occasional reports of slower service, which is a common challenge for nearly all restaurants operating in the unique, high-volume environment of an international airport, the overall high standard of the food remains a compelling reason to choose this Queen's favorite. Shake Shack at Gate B37 in Terminal 4 offers travelers a dependable, delicious, and authentically New York fast-casual dining experience.

    Shake Shack Food & drink

    • Breakfast

    • Wake Up Shack $8.19
    • Egg White Light $8.19
    • Sausage, Egg N' Cheese $6.59
    • Bacon, Egg N' Cheese $6.59
    • Egg N' Cheese $5.09
    • Hashbrowns $3.79
    • Burgers

    • Shackburger® $8.79
    • Smokeshackⓡ $10.39
    • Shack Stackⓡ $14.59
    • Avocado Bacon Burger $11.79
    • Cheeseburger $8.39
    • Veggie Shack 2 $10.39
    • Coffee, Tea & Juice

    • Drip Coffee $3.60
    • Cold Brew Coffee $6.90
    • Hot Tea $3.60
    • Bottled Oj $4.69
    • Chicken, Flat-Top Dogs

    • Chicken Shack $10.19
    • Avocado Bacon Chicken $12.59
    • Hot Dog $5.19
    • Beer

    • Shackmeister® Ale $10.15
    • Crinkle Cut Fries

    • Fries $4.89
    • Cheese Fries $5.99
    • Bacon Cheese Fries $7.39
    • Chicken

    • Avocado Bacon Chicken $12.59
    • Chicken Shack™ $10.00
    • Shakes & Frozen Custard

    • Red Eye Shake $7.65
    • Classic Shakes $6.70
    • Floats $7.45
    • Custard Cups $5.49
    • Drinks

    • Shack 20 Bottled Water $4.59
    • Organic Brewed Iced Tea $4.59
    • Coke
    • Others

    • Fresh Lemonade $4.70
    • Shack 20 Bottled Water $4.15
    • Organic Brewed Iced Tea
    • Fountain Soda $4.15
    • Red $11.50
    • Breakfast Tots $3.69
    • Sausage, Egg Cheese $5.80

    Shake Shack Details

    • Service options

    • Takeout
    • Dine-in
    • Highlights

    • Fast service
    • Popular for

    • Lunch
    • Dinner
    • Solo dining
    • Accessibility

    • Wheelchair accessible entrance
    • Wheelchair accessible seating
    • Offerings

    • Alcohol
    • Beer
    • Coffee
    • Comfort food
    • Quick bite
    • Wine
    • Dining options

    • Breakfast
    • Lunch
    • Dinner
    • Atmosphere

    • Casual
    • Trendy
    • Crowd

    • Tourists
    • Payments

    • Credit cards
    • Debit cards
    • NFC mobile payments
    • Children

    • Good for kids

    Shake Shack Photos

    Shake Shack Picture 1Shake Shack Picture 2Shake Shack Picture 3Shake Shack Picture 4Shake Shack Picture 5Shake Shack Picture 6Shake Shack Picture 7Shake Shack Picture 8Shake Shack Picture 9Shake Shack Picture 10

    Shake Shack Location

    Shake Shack

    Terminal 4, Terminal 4 Departures Gate B37, Queens, NY 11430, USA

    Shake Shack Reviews

    An average rating of ★2 from 179 user reviews.

    airportprice30 minutesemployeesphonesshakesbagsittingmanagementthe terminal

    ★ 5★ 4★ 3★ 2★ 1

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