Capital One Lounge at JFK

- John F. Kennedy International Airport, Terminal 4, Terminal 4 Departures 3rd Floor, Queens, NY 11430

Introduction / Overview

The Capital One Lounge at JFK is redefining the pre-flight experience for New York travelers. While the designation provided is simply "Lounge," this establishment is far from a typical airport waiting area; it is a meticulously designed, flagship luxury space intended as an oasis of calm and quality in the heart of the bustling airport. Located in Queens, this lounge is a modern tribute to New York City, blending high-end design with local culinary partnerships to offer an experience that is elevated, comfortable, and distinctly local.

Unlike many airport lounges that adhere to standard business hours, the Capital One Lounge at JFK is notably open 24 hours a day, seven days a week. This round-the-clock availability is a game-changer for travelers on red-eye flights or those with long, late-night layovers, providing a consistent level of superior service. Focused on exceptional food, curated beverages—including alcohol—and a wide array of amenities, this lounge is designed to make the chaotic reality of international travel melt away, offering a serene environment for relaxation, work, or dining before boarding.

Location and Accessibility

This premier traveler’s retreat is situated in a high-traffic but convenient location for international and domestic passengers using Terminal 4 at John F. Kennedy International Airport (JFK). The full address is John F. Kennedy International Airport, Terminal 4, Terminal 4 Departures 3rd Floor, Queens, NY 11430, USA.

To access the lounge, travelers must pass through the main security checkpoint of Terminal 4. It is positioned post-security, allowing guests to relax without worrying about clearance times. Located on the 3rd Floor of the Retail Hall, the lounge is easily found amidst the main corridor that connects the A and B gates. Its central location means it’s accessible to passengers flying out on a variety of carriers that operate from this terminal, including Delta and several prominent international airlines. For New York-based travelers, knowing the exact location post-security is essential for planning the final moments before a flight, making the transition from city life to air travel as seamless and stress-free as possible.

Services Offered

The service philosophy at the Capital One Lounge goes far beyond providing comfortable seating. It focuses on a complimentary, high-quality culinary and relaxation experience.

• 24/7 Operation: Uniquely in the New York market, this lounge offers 24-hour access, catering to all flight schedules.
• Full Food Service: Complimentary chef-inspired small plates are available. Hot food items can be ordered via a QR code at your seat for freshness, supplementing a cold buffet of local favorites.
• Beverage Program: Complimentary premium Alcohol (craft cocktails, local beers from breweries like Grimm Artisanal Ales, and New York State wines from the Finger Lakes region), a full-service espresso bar with barista service, and artisanal sodas.
• Grab-and-Go Options: A bodega-style counter offers pre-packaged, healthy choices like salads, sandwiches, and the famous Ess-a-Bagels for travelers in a rush.
• Amenities: Features a full Restroom suite, a private shower suite for freshening up, a parents’ room, and reservable private rooms for working or family groups.
• Specialty Experiences: Includes the city-exclusive Murray's Cheese counter for complimentary, guided cheese and charcuterie tastings.

Features / Highlights

The Capital One Lounge is celebrated for a number of features that provide an unparalleled airport experience, bringing a taste of New York’s renowned quality directly to the terminal.

• Local NYC Culinary Partnerships: The lounge elevates airport dining by featuring two beloved New York institutions: Ess-a-Bagel for fresh, hand-rolled bagels and breakfast items, and Murray’s Cheese for an artisanal cheese counter experience.
• Made-to-Order Hot Food: Instead of generic buffet food, guests can order fresh hot small plates like Mac and Cheese or Braised Berkshire Pork Shank directly to their seat via a QR code system.
• Designer Bar Program: The bar features an expertly curated menu of NYC-inspired craft cocktails (like the Jack’s Manual, a Brooklyn-style Manhattan riff), offering an enjoyable alternative to standard lounge drinks.
• Exceptional Comfort and Design: The 13,500-square-foot space is filled with natural light, runway views, curated local artwork, and ample power outlets and USB-C ports at virtually every seat, promoting both relaxation and productivity.
• Unique Amenities: The availability of a Shower suite and the reservable private rooms are significant highlights for long-haul New York travelers needing to fully refresh before or after a flight.

Contact Information

The best way to reach Capital One regarding general lounge policies and access is through their main customer service channel, as the lounge itself does not typically publish a direct line for public inquiries.

Address: John F. Kennedy International Airport, Terminal 4, Terminal 4 Departures 3rd Floor, Queens, NY 11430, USA

Phone: (800) 227-4825

Mobile Phone: +1 800-227-4825

What is worth choosing

For New York residents, the Capital One Lounge at JFK Terminal 4 is absolutely worth choosing for its unmatched combination of quality, convenience, and local flavor. Its defining characteristic is being the only credit card-branded lounge at JFK to operate 24 hours a day, making it an indispensable asset for those dealing with the notoriously unpredictable schedules of a major international hub.

What truly sets it apart is the authentic New York experience integrated into the amenities. The opportunity to grab a fresh Ess-a-Bagel on your way to the gate, or to enjoy a guided tasting at the Murray's Cheese counter, turns what is usually a chore—waiting for a flight—into a genuine pleasure. The commitment to premium, made-to-order food and complimentary, high-quality cocktails elevates the entire travel segment. It transforms the often-dreaded airport time into a serene, productive, and comfortable extension of your New York experience. Choosing this lounge means prioritizing tranquility, gourmet dining, and convenience right up until the moment you board.

Capital One Lounge at JFK

John F. Kennedy International Airport, Terminal 4, Terminal 4 Departures 3rd Floor, Queens, NY 11430, USA