Dunkin' Introduce
For travelers navigating the bustling terminals of LaGuardia Airport in Queens, Dunkin' stands as a familiar and convenient haven for a quick meal and a caffeine fix. Located within the airport, this Dunkin' is a classic "Coffee shop" that also doubles as a "Bagel shop," a "Bakery," and a "Fast food restaurant." It's an essential stop for "Tourists" and "Locals" alike who are either starting their day with an early flight or in need of a quick pick-me-up. The atmosphere is undeniably "Casual," reflecting the fast-paced, on-the-go nature of an airport setting.
The menu at this Dunkin' location is extensive, offering everything from signature beverages to a variety of baked goods and sandwiches. The "Highlights" include "Great coffee," which is a core part of the Dunkin' brand identity. Customers can choose from a wide array of "Crafted Coffees" like the "Pumpkin Spice Iced Signature Latte" or a classic "Original Blend Iced Coffee." The menu also features a selection of "Cold Brew Creations" and "Frozen Drinks" to suit every preference. Beyond the beverages, the food menu is equally vast, with a full "Breakfast" menu that makes it "Popular for" an essential morning meal. Options range from "Sandwiches & Wraps" like the classic "Bacon, Egg and Cheese" to savory "Snacks and Sides" like "Avocado Toast" and "Hash Browns."
While the Dunkin' brand is celebrated for its consistent quality and a wide variety of offerings, some customer reviews for this specific airport location highlight a few challenges. One reviewer noted a "Worst designed and worst managed" experience, citing long lines and a "baffling, kafkaesque" system. Another review mentioned being "yelled at" by a manager who stated they were out of lattes and cappuccinos, leading to a "Terrible service" experience. It is important to acknowledge that airport locations often face unique logistical challenges, such as high traffic and staffing issues, which can impact service. However, the brand's core offerings and the convenience they provide remain a constant draw for many travelers.
Despite some of the negative feedback, many people still find Dunkin' to be a reliable choice. The convenience of having a familiar brand with a diverse menu right inside the airport is a major plus. The sheer variety of food and drink options ensures that there is something for everyone, whether you're craving a sweet donut or a savory breakfast sandwich. The menu even includes "Vegetarian options," showing a commitment to catering to different dietary needs. The availability of "Late-night food" is also a significant benefit for those with late-night or early morning flights.
Ultimately, Dunkin' at LaGuardia is a functional and popular spot that provides essential services to travelers. While the service experience may vary based on peak hours and staffing, the core offerings—a wide menu of coffee, donuts, and breakfast items—remain a consistent draw for those in need of a quick and familiar meal. The presence of Wi-Fi is also a great amenity for travelers.
Location and Accessibility
This particular Dunkin' location is situated at Lga Airport Mat, Laguardia Airport, Queens, NY 11371, USA. Being within the LaGuardia Airport complex, it is a highly convenient stop for both departing and arriving passengers. Its location in Queens makes it a key part of the city's travel infrastructure.
The restaurant is well-equipped to handle the fast-paced nature of airport traffic. It offers a variety of service options to cater to a wide range of needs. These include "Curbside pickup," "Delivery," and "Takeout," which are all excellent for travelers on a tight schedule. The "Wheelchair accessible entrance" also ensures that the location is accessible to all patrons, which is a crucial feature for an airport establishment.
Services Offered
Dunkin' offers a comprehensive suite of services to ensure a smooth experience for its customers.
Dining Options: This location is open for "Breakfast," "Brunch," "Lunch," "Dinner," and "Dessert," making it a reliable option at almost any time of day. The "Onsite services" allow for a full dine-in experience, but it is primarily used as a quick, on-the-go stop for travelers.
Food & Beverage Offerings: The menu is a major draw, with a wide range of items including "Coffee," "Comfort food," and "Quick bite" options. In addition to a full coffee menu that includes lattes, cold brew, and frozen drinks, they also offer "Donuts & Bakery" items, "Sandwiches & Wraps," and "Savory Bites." The presence of "Vegetarian options" and "Late-night food" adds to its appeal.
Amenities & Convenience: Dunkin' provides "Wi-Fi," which is a critical amenity for travelers who need to check emails, browse the web, or connect with loved ones before a flight. They also accept "Credit cards," "Debit cards," and "NFC mobile payments," ensuring a quick and easy checkout process.
Features / Highlights
Several key features make Dunkin' at LaGuardia a popular choice for airport visitors.
Convenience: The most significant highlight is its location and the convenience it provides. Being inside the airport means it’s a readily available option for travelers in a hurry. The "Curbside pickup" and "Takeout" services are tailored for this purpose.
Great Coffee: The brand's reputation for "Great coffee" is a major draw. Whether you're a fan of a classic hot coffee or a specialty iced latte, Dunkin' provides a familiar and reliable choice.
Wide Menu Selection: The extensive menu that includes not just coffee but also a full range of breakfast and lunch items, donuts, and snacks makes it a one-stop-shop for many needs. This variety is a key highlight for a diverse crowd of "Family-friendly" diners and "Solo dining" individuals.
Accessibility: The "Wheelchair accessible entrance" is an important feature that ensures all travelers can use the services provided by the coffee shop.
Contact Information
For those who wish to contact or learn more about this specific Dunkin' location, here is the essential information:
Address: Lga Airport Mat, Laguardia Airport, Queens, NY 11371, USA
Phone: (973) 223-8527
What is worth choosing
Choosing this Dunkin' location is a practical decision for any traveler passing through LaGuardia Airport. The main reason it's worth choosing is its unparalleled convenience and the familiar comfort of a trusted brand. When you're in a busy, and often stressful, airport environment, having a reliable and quick option for "Breakfast" or a "Quick bite" is invaluable.
Despite some of the challenges noted in customer reviews, the fundamental offerings of this Dunkin' remain strong. The menu is vast, offering everything from "Dunkin' Refreshers" to a classic "Bacon, Egg and Cheese" sandwich. The ability to grab a donut, a bagel, or a coffee and go is a service that many travelers depend on. The availability of "Late-night food" and "Wi-Fi" further solidifies its status as a vital amenity within the airport. For a fast, familiar, and diverse menu of coffee and food options, Dunkin' at LaGuardia is a solid choice for anyone on the go.
Dunkin' Menu
Refresh Your Day
- Sabrina's Mix Berry Daydream Refresher
Sabrina's Mixed Berry Daydream Refresher made with flavors of sweet strawberry and blueberry bliss and topped with a cloud of creamy cold foam.
- Sabrina's Strawberry Daydream Refresher
Sabrina’s Strawberry Daydream Refresher made with flavors of sweet strawberry bliss and topped with a cloud of creamy cold foam.
- Sabrina's Daydream Refreshers
Sabrina’s Daydream Refreshers are available in three flavors of Strawberry, Mixed Berry, and Mango - crafted with sweet bliss and topped with a cloud of creamy cold foam.
- Mix Your Own Refresher
Build your Refresher, your way— mix and match any two flavors and with your choice of base to craft the perfect sip.
- Blueberry Breeze Refresher
Features blueberry and juniper berry flavors, combined with iced green tea, lemonade, or sparkling water for a refreshing boost of energy.
- Blueberry Strawberry Sparkling Refresher
A Refresher packed with bright fruit flavors of blueberry and strawberry mixed with Sparkling Water for a refreshing boost of energy.
- Blueberry Mango Lemonade Refresher
A Refresher packed with bright fruit flavors of blueberry, mango, and pineapple, mixed with lemonade for a refreshing boost of energy.
- Light Dunkin' Refresher
Your favorite Dunkin’ Refresher is now available light, made with iced green tea and less Refresher base, so you can enjoy a refreshing boost of energy with less sugar and 42% fewer calories than our regular green tea Dunkin’ Refreshers. Light: 45...
- Golden Hour Refresher
A Refresher packed with bright, fruity flavors of strawberry, mango, pineapple and dragonfruit for a refreshing boost of energy.
- Dunkin' Sparkling Refreshers
Your favorite Refreshers flavors combined with fizzy sparkling water for a refreshing boost of energy.
- Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple, and Blueberry Breeze flavors.
- Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple, Raspberry Watermelon, and Tropical Guava flavors.
Pumpkin's Back
- Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
- Pumpkin Donut
Pumpkin donut glazed to perfection!
- Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
- Iced Pumpkin Loaf
Individually wrapped pumpkin loaf cake with a vanilla cake swirl and topped with cream cheese icing.
- Pumpkin MUNCHKINS® Donut Hole Treats
Pumpkin MUNCHKIN® Donut Hole Treats glazed to perfection!
- Pumpkin Oatmilk Shakin' Espresso
A double shot of bold espresso is hand shaken with pumpkin flavors and oatmilk for an airy, and lightly frothy sip.
- Nutty Pumpkin Iced Coffee
Your favorite iced coffee with warm fall spice notes complimented by creamy pumpkin and subtle nutty hazelnut flavors.
- Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
- Pumpkin Frozen Coffee
Smooth and creamy Frozen Coffee with notes of spiced pumpkin.
- Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
- Pumpkin K-Cup® Pods
Make the Dunkin' Coffee you love right from your kitchen. Dunkin' Pumpkin K-Cup® pods are especially for your Keurig® K-Cup® brewing system.
Latest Drops
- Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
- Chipotle Loaded Hash Browns
Loaded Hash Browns with Chipotle Aioli and crumbled bacon.
- Loaded Hash Browns
Loaded Hash Browns with cheddar queso and crispy bacon.
- Braided Apple Pie
A warmed pastry filled with apples and topped with sugar.
- Egg and Cheese with Chipotle Aioli
Add a kick to your favorite breakfast sandwich with NEW Chipotle Aioli.
- Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a butter croissant.
- Wake-Up Wrap® - Maple Sugar Bacon
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a signature Wake-Up Wrap®.
- Maple Sugar Snackin' Bacon
8 half-strips of our bacon seasoned with Maple Sugar Seasoning and wrapped in a portable sleeve for on-the-go snacking ease.
- Cereal N' Milk Coolatta®
Vanilla Bean Coolatta® made with creamy cereal milk.
- Blueberry Cereal N' Milk Iced Matcha Latte
Sweetened matcha blended with cereal milk and notes of blueberry.
Crafted Coffees
- Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
- Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
- Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
- Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
- Almond Spice Iced Coffee
Your favorite pumpkin iced coffee made with flavors of toasted almond and almondmilk, making for a delicious fall beverage with a twist!
- Pumpkin Vanilla Oatmilk Iced Latte
Rich espresso and oatmilk paired with flavors of pumpkin and vanilla.
- Cereal N' Milk Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
- Brown Sugar Shakin' Espresso
A double shot of bold espresso with Brown Sugar syrup and oatmilk shaken to perfection.
- Caramel Iced Macchiato
Beautifully layered with rich, bold espresso atop milk & creamy, caramel flavor for a cool, delicious sip.
- Pecan Vanilla Iced Latte
Rich espresso and milk paired with butter pecan and vanilla flavors for a delicious, crafted latte.
- Brown Sugar Hazelnut Oat Iced Latte
Bold espresso paired with flavors of brown sugar and hazelnut combined with oatmilk for a delicious latte.
Cold Brew Creations
Try Dunkin's crafted cold brew collection for a full bodied coffee with a sweet, rich taste with every sip.
- Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
- Vanilla Creme Cold Brew
Bold cold brew with sweet vanilla flavors and Brown Sugar Syrup - all topped off with delicious sweet cold foam.
- Cold Brew
An ultra-smooth, full-bodied coffee like no other.
- Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
- The Caramel Cold Foam
Bold cold brew paired with creamy caramel flavor, topped with velvety smooth sweet cold foam and cinnamon sugar.
- Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
- Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
- Toasted Almond Mocha Cold Brew with Sweet Cold Foam
Bold cold brew paired with toasted almond and mocha flavors topped with our velvety-smooth sweet cold foam.
- Butter Pecan Cold Brew with Sweet Cold Foam
Bold cold brew paired with Butter Pecan Swirl topped with our velvety-smooth sweet cold foam.
Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
- Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
- Cold Brew
An ultra-smooth, full-bodied coffee like no other.
- Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
- Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
- Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
- Iced Latte
Rich espresso combined with milk and served over ice.
- Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
- Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
- Iced Cappuccino
Espresso blended with milk and served frothy over ice.
- Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
- Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
- Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
- Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
- Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
- Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
- Iced Matcha Latte
Sweetened matcha green tea blended with milk.
- Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
- Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
- Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
- Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.
Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
- Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't li...
- Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
- Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
- Latte
Rich espresso topped with frothy milk.
- Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
- Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
- Cappuccino
Made with espresso and steamed milk.
- Macchiato
Made with creamy milk and topped with two shots of espresso.
- Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
- Espresso
Made from the finest, high-quality Arabica beans.
- Tea
Steeped to perfection.
- Matcha Latte
Sweetened matcha green tea blended with milk.
- Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
- Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
- Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.
Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
- Frozen Coffee
Made with real Dunkin’ coffee.
- Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
- Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
- Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
- Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
- Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
- Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.
Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
- Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
- Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
- Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
- Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
- Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
- Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
- Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
- Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
- Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
- Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
- Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Savory Bites
Find tasty snacks freshly made with delicious ingredients.
- Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
- Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
- Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.
Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
- Classic Donuts
A delicious variety of Dunkin' classics.
- MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone. Available in the following varieties: Glazed; Glaz...
- Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate...
- Muffins
A morning classic paired perfectly with your favorite beverage
- Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
- Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
- Bagels
Freshly baked bagels in your favorite varieties.
- Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
- Coffee Roll
Glazed coffee roll laced with pure cinnamon.
- Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
- Croissant
Flaky and freshly baked.
- English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
- Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.
Snacks and Sides
- Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
- Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
- Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
- Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.
Dunkin' Details
Service options
- Curbside pickup
- Delivery
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Breakfast
- Solo dining
Accessibility
- Wheelchair accessible entrance
Offerings
- Coffee
- Comfort food
- Late-night food
- Quick bite
- Vegetarian options
Dining options
- Breakfast
- Brunch
- Lunch
- Dinner
- Dessert
- Table service
Amenities
- Wi-Fi
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family-friendly
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Dunkin' Photos










Dunkin' Location
Dunkin' Reviews
donutskiosksairportcashemployeesprice30 minutessystemappmachine
★ 5★ 4★ 3★ 2★ 1Worst designed and worst managed Dunkin’ I’ve ever seen. 3 staff working during peak morning rush with 20+ in line consistently. No system at all: each staff member runs around randomly yelling, sometimes on cash, sometimes making drinks. If you actually order a donut, god help you getting it as the order disappears and nobody grabs it for you - you’ll have to shout someone down and beg them for it. Menu boards are all broken and don’t show prices which seems illegal. Kiosk is horribly designed for ordering and the menu on the kiosk is different from the menu boards - for example, menu boards say there’s a mango pineapple refresher, but you can’t order it - you can only order Yellow or Blue, whatever that means. Baffling, kafkaesque experience. Welcome to New York, I guess. Would it surprise you to learn that the iced tea was horrible? On the bright side, if you want a free donut, just walk in, stand by the counter, and shout “Can I get the jelly filled I ordered?” and they’ll give it to you because they have no system whatsoever.
June 26 · Grant OystonChoose to get coffee at this location because you expect the quality and service to be great. Wrong! Not this location. A manager barked at the line of customers that they were out of Lattes, Cappuccino etc and basically just had plain coffee. She yelled “so don’t order it and we’re not taking orders via app either!” She states they had run out even though it was 4am in the morning. Terrible service. We ended up ordering to plain coffees from the kiosk and they forgot to add sugar to one. Terrible. PS: There are other coffee options as you go further into the gate areas. Don’t waste you time at this one. It was way too early to get yelled at.
July 13 · Angelica AlcoserI'm from Chicago, so writing a review of a Dunkin in New York feels pretty weird, but there are multiple specific reasons a traveler might want to pick somewhere else for their airport meal:1. You are encouraged to order from a kiosk, but the kiosk does not accept any order customizations. I am lactose intolerant, and have zero problems ordering a breakfast sandwich with no cheese at other locations, but here, you literally have to yell your changes to the already-overwhelmed employee making your food.2. The kiosk does not accept cash. They must open a register for you if you have cash.3. At least when I was there, the register used for cash transactions was not producing itemized receipts. So, a young woman who needed this documentation for corporate reimbursement purposes needed to speak to a manager. This held up the entire place.4. All of these unforced errors are being balanced with only 1 or 2 people working. I feel awful for them.I'm giving an extra star because the food was hot and fresh, and the employees were absolutely doing their best to function in a totally dysfunctional system.
April 02 · Lauren JustineA long, long line to wait to order at a kiosk. Followed by a fifteen minute wait after that to get my order, which I got only by speaking up after seeing other people, who ordered after me, get served before me. The system is optimized to take in payments, not to serve customers.
July 21 · Allen LThe line was insane and once I was finally up there nobody took my order for 12 minutes and they saw me standing around with my app open nobody said anything. After I kept calling for someone then they told me they don’t take apps. 30 minutes of standing around and they were just laughing and joking around instead of making drinks.
June 29 · Maria Santos
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