Dunkin' in Elmhurst: Your Go-To Spot for Coffee, Donuts, and More

Dunkin' Introduce

For New Yorkers on the go, a reliable coffee shop is more than just a place to grab a drink—it’s an essential part of the daily routine. In the bustling Elmhurst neighborhood of Queens, the Dunkin' at 81-11 Broadway has established itself as a go-to destination for countless locals and tourists alike. With its classic appeal and a menu that goes far beyond just coffee, this location serves as a versatile spot for a quick breakfast, a satisfying lunch, or a much-needed afternoon pick-me-up. The atmosphere is casual and designed for convenience, reflecting the fast-paced energy of the city. Whether you're looking for a quick bite before work, a place to catch up on emails, or a simple spot to enjoy a donut and a hot cup of coffee, this Dunkin' delivers on the promise of familiarity and efficiency. It’s a place that’s deeply woven into the fabric of the neighborhood, providing comfort food and a caffeine fix whenever it's needed.

The menu at this Dunkin' location is a testament to the brand's broad appeal, offering a wide variety of items that cater to all tastes and times of day. Their reputation for great coffee is well-deserved, with an extensive list of hot and iced beverages, including signature lattes, cold brews, and classic blends. But what truly sets them apart is the variety of other items on the menu. From their classic donuts and Munchkins® to more substantial fare like breakfast sandwiches, wraps, and bagels, there's always something to satisfy a craving. They also offer seasonal specials, like their popular pumpkin-flavored drinks and donuts, which add a festive touch to the menu. The options extend to fast food and bakery items, making it a convenient one-stop shop for a quick meal. The presence of vegetarian options also ensures that a wider range of customers can find something delicious to enjoy. This versatility, combined with the quick service that Dunkin' is known for, makes it a reliable choice for a wide variety of dining needs, whether you're a student, a professional, or a family on a day out.

In addition to its wide-ranging menu, the Elmhurst Dunkin' is also a place that understands the needs of its community. The establishment offers amenities like Wi-Fi and is a popular spot for those looking for a place to work on their laptop, turning a coffee break into a productive session. Its ability to serve a variety of dining options, from breakfast to late-night food, makes it a convenient stop at almost any hour. The overall atmosphere is family-friendly, welcoming tourists and locals alike with a straightforward approach. While customer experiences can vary, as is true with any busy location, the fundamental offerings of great coffee and a vast selection of donuts and other food items remain a consistent draw. The blend of a classic menu with modern conveniences like mobile payments and online ordering helps this Dunkin' stay relevant and useful to the ever-evolving demands of the New York consumer.

This Dunkin' location is conveniently situated at 81-11 Broadway, a bustling and easily accessible street in the Elmhurst neighborhood of Queens. Its prime location makes it a highly visible and convenient stop for anyone in the area. The accessibility of the building is a key feature, with a wheelchair-accessible entrance and seating, ensuring that all members of the community can visit comfortably. The restaurant’s position on a major thoroughfare means it is easily reached by foot, car, or public transportation. This accessibility, combined with the familiarity of the Dunkin' brand, makes it a reliable and low-stress option for a quick coffee run or a meal. Its presence in a high-traffic area also means it caters to a diverse crowd, from local residents to tourists exploring the neighborhood. The ease of access and well-known location contribute significantly to its popularity as a go-to spot for a wide range of customers.

The location's layout and amenities are designed to support a variety of customer needs. The presence of restrooms and Wi-Fi makes it a convenient place to stay for a while, whether you are having a solo lunch or need a quiet corner to get some work done. The ability to grab a quick bite and get back to your day is a major plus for busy New Yorkers. The well-known address and consistent branding mean that even first-time visitors or tourists can find their way there with ease. While some reviews may point to individual experiences with staff, the convenience and accessibility of the physical location remain a significant strength. The ability to dine in or take out makes it a flexible choice for any situation. The straightforward and reliable nature of this Dunkin' location is a major reason for its continuous popularity in the heart of Elmhurst.

Dunkin' offers a variety of services designed for maximum convenience, reflecting its fast-paced and customer-focused business model.

Curbside Pickup: For a completely hassle-free experience, customers can place a mobile order and have their food and drinks brought directly to their car.
Delivery: Enjoy your favorite donuts, coffee, and breakfast sandwiches delivered straight to your home or office.
Takeout: Ideal for people on the go, the takeout service allows for quick and efficient pickup of orders.
Dine-in: The casual atmosphere and comfortable seating provide a great option for a quick meal on-site, perfect for solo dining or a brief stop.
Onsite Services: This includes amenities like Wi-Fi and restrooms, making it a convenient spot for a longer stay or for those needing to work.

The Dunkin' in Elmhurst is highlighted by several key features that contribute to its popularity and appeal.

Great Coffee: The brand is known for its coffee, and this location is no exception. They offer a wide range of hot and iced coffee options, from classic blends to signature lattes and cold brews.
Breakfast & Lunch Options: Beyond just donuts, the menu includes a variety of satisfying breakfast and lunch items, such as sandwiches, wraps, and bagels.
Good for Working on Laptop: With Wi-Fi available, it's a popular choice for remote workers or students looking for a place to get work done.
Late-Night Food: The extended hours and availability of late-night food make it a convenient spot for a snack or meal after a long day.
Vegetarian Options: The menu includes several vegetarian-friendly items, ensuring that a broader range of dietary needs can be accommodated.

For a visit to this Dunkin' location, you can find them at 81-11 Broadway, Elmhurst, NY 11373, USA. For inquiries or to place a phone order, you can contact them at (718) 898-0110. The staff is typically ready to assist with your order and answer any questions about their extensive menu. This well-known address and contact information make it simple for anyone in the New York area to find and enjoy their services.

This particular Dunkin' location is worth choosing for its sheer convenience and reliability. In a city where every minute counts, the ability to get great coffee and a wide variety of food items quickly and efficiently is a major plus. The menu is expansive, offering something for every taste and time of day, from a simple cup of coffee to a full breakfast sandwich or a late-night donut. Its accessibility, with a wheelchair-friendly entrance and seating, makes it a welcoming place for all customers. Furthermore, the presence of amenities like Wi-Fi makes it more than just a quick-stop shop; it's a place where you can comfortably sit and get work done. While individual customer service experiences may vary, the core product and service offerings—a staple of the Dunkin' brand—remain consistent and reliable. The combination of a convenient location, a broad menu, and a fast-paced yet comfortable atmosphere makes this Dunkin' a practical and worthwhile choice for any New Yorker in the Elmhurst area seeking a coffee fix or a quick bite to eat.

Dunkin' Menu

Refresh Your Day
Sabrina's Mix Berry Daydream Refresher
Sabrina's Mixed Berry Daydream Refresher made with flavors of sweet strawberry and blueberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Strawberry Daydream Refresher
Sabrina’s Strawberry Daydream Refresher made with flavors of sweet strawberry bliss and topped with a cloud of creamy cold foam.
Sabrina's Daydream Refreshers
Sabrina’s Daydream Refreshers are available in three flavors of Strawberry, Mixed Berry, and Mango - crafted with sweet bliss and topped with a cloud of creamy cold foam.
Mix Your Own Refresher
Build your Refresher, your way— mix and match any two flavors and with your choice of base to craft the perfect sip.
Blueberry Breeze Refresher
Features blueberry and juniper berry flavors, combined with iced green tea, lemonade, or sparkling water for a refreshing boost of energy.
Blueberry Strawberry Sparkling Refresher
A Refresher packed with bright fruit flavors of blueberry and strawberry mixed with Sparkling Water for a refreshing boost of energy.
Blueberry Mango Lemonade Refresher
A Refresher packed with bright fruit flavors of blueberry, mango, and pineapple, mixed with lemonade for a refreshing boost of energy.
Light Dunkin' Refresher
Your favorite Dunkin’ Refresher is now available light, made with iced green tea and less Refresher base, so you can enjoy a refreshing boost of energy with less sugar and 42% fewer calories than our regular green tea Dunkin’ Refreshers. Light: 45...
Golden Hour Refresher
A Refresher packed with bright, fruity flavors of strawberry, mango, pineapple and dragonfruit for a refreshing boost of energy.
Dunkin' Sparkling Refreshers
Your favorite Refreshers flavors combined with fizzy sparkling water for a refreshing boost of energy.
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple, and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple, Raspberry Watermelon, and Tropical Guava flavors.

Pumpkin's Back
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Donut
Pumpkin donut glazed to perfection!
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Iced Pumpkin Loaf
Individually wrapped pumpkin loaf cake with a vanilla cake swirl and topped with cream cheese icing.
Pumpkin MUNCHKINS® Donut Hole Treats
Pumpkin MUNCHKIN® Donut Hole Treats glazed to perfection!
Pumpkin Oatmilk Shakin' Espresso
A double shot of bold espresso is hand shaken with pumpkin flavors and oatmilk for an airy, and lightly frothy sip.
Nutty Pumpkin Iced Coffee
Your favorite iced coffee with warm fall spice notes complimented by creamy pumpkin and subtle nutty hazelnut flavors.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Frozen Coffee
Smooth and creamy Frozen Coffee with notes of spiced pumpkin.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Pumpkin K-Cup® Pods
Make the Dunkin' Coffee you love right from your kitchen. Dunkin' Pumpkin K-Cup® pods are especially for your Keurig® K-Cup® brewing system.

Latest Drops
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Chipotle Loaded Hash Browns
Loaded Hash Browns with Chipotle Aioli and crumbled bacon.
Loaded Hash Browns
Loaded Hash Browns with cheddar queso and crispy bacon.
Braided Apple Pie
A warmed pastry filled with apples and topped with sugar.
Egg and Cheese with Chipotle Aioli
Add a kick to your favorite breakfast sandwich with NEW Chipotle Aioli.
Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a butter croissant.
Wake-Up Wrap® - Maple Sugar Bacon
Maple Sugar Seasoned Bacon, Egg, and White Cheddar Cheese on a signature Wake-Up Wrap®.
Maple Sugar Snackin' Bacon
8 half-strips of our bacon seasoned with Maple Sugar Seasoning and wrapped in a portable sleeve for on-the-go snacking ease.
Cereal N' Milk Coolatta®
Vanilla Bean Coolatta® made with creamy cereal milk.
Blueberry Cereal N' Milk Iced Matcha Latte
Sweetened matcha blended with cereal milk and notes of blueberry.

Crafted Coffees
Cereal N' Milk Iced Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Pumpkin Spice Iced Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Pumpkin Sugar Cookie Iced Coffee
Your favorite iced coffee combined with flavors of pumpkin and vanilla and topped with Sweet Cold Foam for a beverage reminiscent of a Pumpkin Sugar Cookie.
Pumpkin Spice Signature Latte
Rich espresso and milk paired with sweet pumpkin flavor and vanilla notes. All topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Almond Spice Iced Coffee
Your favorite pumpkin iced coffee made with flavors of toasted almond and almondmilk, making for a delicious fall beverage with a twist!
Pumpkin Vanilla Oatmilk Iced Latte
Rich espresso and oatmilk paired with flavors of pumpkin and vanilla.
Cereal N' Milk Latte
Espresso combined with marshmallow flavored cereal milk, made with real cereal – for that bottom of the bowl goodness.
Brown Sugar Shakin' Espresso
A double shot of bold espresso with Brown Sugar syrup and oatmilk shaken to perfection.
Caramel Iced Macchiato
Beautifully layered with rich, bold espresso atop milk & creamy, caramel flavor for a cool, delicious sip.
Pecan Vanilla Iced Latte
Rich espresso and milk paired with butter pecan and vanilla flavors for a delicious, crafted latte.
Brown Sugar Hazelnut Oat Iced Latte
Bold espresso paired with flavors of brown sugar and hazelnut combined with oatmilk for a delicious latte.

Cold Brew Creations
Try Dunkin's crafted cold brew collection for a full bodied coffee with a sweet, rich taste with every sip.
Pumpkin Cold Brew with Sweet Cold Foam
Bold cold brew paired with pumpkin flavors topped with our velvety-smooth sweet cold foam.
Vanilla Creme Cold Brew
Bold cold brew with sweet vanilla flavors and Brown Sugar Syrup - all topped off with delicious sweet cold foam.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
The Caramel Cold Foam
Bold cold brew paired with creamy caramel flavor, topped with velvety smooth sweet cold foam and cinnamon sugar.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Toasted Almond Mocha Cold Brew with Sweet Cold Foam
Bold cold brew paired with toasted almond and mocha flavors topped with our velvety-smooth sweet cold foam.
Butter Pecan Cold Brew with Sweet Cold Foam
Bold cold brew paired with Butter Pecan Swirl topped with our velvety-smooth sweet cold foam.

Iced Drinks
Crisp. Cold. Delicious. Ask to try your favorite beverages served over ice.
Original Blend Iced Coffee
Freshly brewed and full of flavor, our Iced Coffee is the perfect pick-me-up any time of day or night, giving you the boost you need to keep on running.
Cold Brew
An ultra-smooth, full-bodied coffee like no other.
Cold Brew with Sweet Cold Foam
An ultra-smooth, full-bodied coffee topped with sweet cold foam.
Nitro Cold Brew
Our take on the perfect pour! Our Nitro Coffee features Dunkin's Cold Brew Coffee, infused with nitrogen for a bold taste with a smooth and creamy texture.
Nitro Cold Brew with Sweet Cold Foam
Cold Brew Coffee infused with nitrogen and topped with Sweet Cold Foam for a bold taste with smooth and creamy texture.
Iced Latte
Rich espresso combined with milk and served over ice.
Caramel Craze Iced Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Iced Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Iced Cappuccino
Espresso blended with milk and served frothy over ice.
Iced Macchiato
Made with layers of creamy milk and two shots of espresso then served over ice.
Iced Americano
Our Iced Americano blends two shots of Dunkin's 100% Rainforest Alliance Certified espresso richness with water for a refreshing, espresso-forward cup of woah!
Dunkin' Refreshers
Made with B vitamins and energy from green tea. Available in Strawberry Dragonfruit, Mango Pineapple and Blueberry Breeze flavors.
Dunkin' Lemonade Refreshers
Your favorite fruit flavors combined with refreshingly sweet lemonade. Available in Strawberry Dragonfruit, Mango Pineapple and Raspberry Watermelon flavors.
Dunkin' Energy
A new lineup of fizzy energy drinks from Dunkin' made with vitamins & minerals and caffeine from guarana for a revitalizing burst of energy.
Lemonade
Our classic Dunkin' Lemonade is slightly tart and refreshingly sweet.
Iced Matcha Latte
Sweetened matcha green tea blended with milk.
Iced Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Iced Tea
Our refreshing, revitalizing teas are freshly brewed in store each day and served over ice.
Iced Tea Lemonade
Ice Tea combined with our sweet and tart Lemonade.
Dunkin' Energy Punch
Dunkin' Energy Punch combines one 16 oz. can of Rockstar® Energy Drink mixed with either classic Blue Raspberry and Strawberry flavors, served over ice. Contains 160 mg of caffeine.

Hot Drinks
Freshly crafted beverages served hot in a variety of delicious flavors.
Original Blend Coffee
Our coffee beans are freshly ground moments before brewing, and we continually brew throughout the day, so you'll have a freshly brewed cup of coffee every time. Always made just the way you like it, it has that signature smooth taste you can't li...
Dunkin' Midnight Coffee
Rich, intensely dark, chocolatey notes.
Box O' Joe® Coffee
Contains ten 10oz servings which is equivalent to ten small cups of Dunkin' coffee.
Latte
Rich espresso topped with frothy milk.
Caramel Craze Signature Latte
Rich espresso, milk, and caramel swirl topped with whipped cream, caramel drizzle, and cinnamon sugar topping to take your latte to the next level.
Cocoa Mocha Signature Latte
Rich espresso is combined with a decadent, chocolatey mocha swirl and topped with whipped cream, mocha drizzle, and hot chocolate powder.
Cappuccino
Made with espresso and steamed milk.
Macchiato
Made with creamy milk and topped with two shots of espresso.
Americano
Our Hot Americano puts the oh! in Americano by combining two shots of Dunkin’s 100% Rainforest Alliance Certified™ espresso with hot water creating a rich, robust drink.
Espresso
Made from the finest, high-quality Arabica beans.
Tea
Steeped to perfection.
Matcha Latte
Sweetened matcha green tea blended with milk.
Chai Latte
A sweetened blend of chai spices, including cinnamon, cardamom and nutmeg, combined with milk.
Hot Chocolate
Cozy up with one of our creamy, craveable hot chocolates.
Box O' Joe® Hot Chocolate
Our rich, delicious hot chocolate is available by the box! Pick some up to keep the crowd warm and cozy.

Frozen Drinks
Freshly blended creations that turn your favorite flavors into refreshingly frozen treats.
Frozen Coffee
Made with real Dunkin’ coffee.
Caramel Creme Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with caramel and vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar.
Triple Mocha Frozen Coffee
Dunkin’s smooth and creamy Frozen Coffee with rich mocha flavors, topped with whipped cream, mocha drizzle, and hot chocolate powder to top it all off.
Butter Pecan Frozen Coffee
Dunkin's smooth and creamy Frozen Coffee with Butter Pecan flavors.
Frozen Matcha Latte
Sweetened matcha green tea blended with milk.
Frozen Chocolate
Our refreshing Frozen Chocolate is ready to customize with your choice of flavor swirl, drizzle and whipped cream.
Coolatta®
Looking for the ultimate frozen, fruity refreshment? Our Coolatta will do the trick. One sip and refreshment begins.

Sandwiches & Wraps
Freshly made with delicious ingredients, these items are stacked with flavor.
Chicken & Roasted Pepper Dunkin' Wrap
Juicy, diced chicken breast, roasted poblano peppers, and cheese sauce in a lavash wrap.
Grilled Cheese
Toasted sourdough bread with white cheddar and American cheese.
Sourdough Breakfast Sandwich
Two eggs, five half slices of bacon and white cheddar on two pieces of sourdough toast.
Bacon, Egg and Cheese
A tasty combination of bacon, egg and cheese.
Sausage, Egg and Cheese
A tasty combination of sausage, egg and cheese.
Egg and Cheese
Our Egg and Cheese breakfast sandwich is as simple as it gets, making it the perfect way to get running.
Turkey Sausage, Egg and Cheese
Get your day off to a delicious start. Try our flavorful turkey sausage, egg and American cheese on English Muffin, or in a Wake-Up Wrap.
Wake-Up Wrap® - Bacon, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Turkey Sausage, Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.
Wake-Up Wrap® - Egg and Cheese
Start your morning off right with one of our delicious, made-to-order Wake Up Wrap sandwiches.

Savory Bites
Find tasty snacks freshly made with delicious ingredients.
Bacon-Topped Avocado Toast
Toasted sourdough bread topped with avocado spread, crumbled bacon and everything bagel seasoning.
Avocado Toast
Toasted sourdough bread topped with avocado spread and everything bagel seasoning.
Bacon & Cheddar Omelet Bites
Cage-free eggs mixed with bacon and cheddar cheese, cooked sous-vide style and packed with 17g of protein.

Donuts & Bakery
These delicious, goodies hit the spot—any time of day.
Classic Donuts
A delicious variety of Dunkin' classics.
MUNCHKINS® Donut Hole Treats
Our famous MUNCHKINS® make the perfect treat to share with friends, family, and colleagues alike. Made fresh daily in a variety of colorful and delicious flavors, there's a favorite for everyone. Available in the following varieties: Glazed; Glaz...
Assorted Half Dozen or Dozen Donuts
Share the joy by bringing people together with an assortment of half dozen or dozen donuts made in delicious varieties: Glazed, Double Chocolate, Strawberry Frosted, Vanilla Frosted, Chocolate Frosted, Old Fashioned, Boston Kreme, Glazed Chocolate...
Muffins
A morning classic paired perfectly with your favorite beverage
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Bagels
Freshly baked bagels in your favorite varieties.
Bagels with Cream Cheese Spread
A delicious way to start your day. Soft and chewy, these freshly baked bagels come in some of your favorite varieties.
Coffee Roll
Glazed coffee roll laced with pure cinnamon.
Apple Fritter
Glazed Apple Fritter, laced with pure cinnamon and apple filling.
Croissant
Flaky and freshly baked.
English Muffin
Enjoy a classic morning favorite. Our oven-toasted english muffin goes great with your favorite spread.
Cheddar Bagel Twist
Aged white cheddar cheese melted on a twisted plain bagel.

Snacks and Sides
Ham & Swiss Croissant Stuffers
Warm, flaky croissant filled with ham and Swiss cheese.
Plain Stuffed Bagel Minis
Plain mini bagels filled with cream cheese, served warm. Two per order.
Everything Stuffed Bagel Minis
Everything mini bagels filled with plain cream cheese, served warm.
Hash Browns
Our hash browns are lightly seasoned, crispy bites of goodness. Pair them with your breakfast sandwich and your morning pit stop gets even more tasty. Perfectly paired with our freshly brewed Hot or Iced Coffee.

Dunkin' Details

Service options
Curbside pickup
Delivery
Onsite services
Takeout
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Solo dining
Good for working on laptop

Accessibility
Wheelchair accessible entrance
Wheelchair accessible seating

Offerings
Coffee
Comfort food
Late-night food
Quick bite
Vegetarian options

Dining options
Breakfast
Brunch
Lunch
Dinner
Dessert
Table service

Amenities
Restroom
Wi-Fi
Wi-Fi

Atmosphere
Casual

Crowd
Family-friendly
Tourists

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

Dunkin' Photos

Dunkin' Location

Dunkin'

New York Queens County Elmhurst Broadway

81-11 Broadway, Elmhurst, NY 11373, USA

Dunkin' Reviews

An average rating of ★3.2 from 252 user reviews.

donutsmoneymanageremployeesmilkkidsbathroompowderscreamingorder

★ 5★ 4★ 3★ 2★ 1

This was one of the worst customer service experiences I’ve ever had at a Dunkin’ location. I placed a mobile order for an iced Americano well in advance, and when I arrived, there were three staff members on duty, including the store manager—and absolutely no other customers in line.I politely approached the manager to ask if she could check on my mobile order. Her response was shockingly rude and dismissive. She said, “I can’t hear you,” without making any eye contact, showing zero effort to listen or help, and completely ignoring basic courtesy. Her tone and body language made it clear she had no interest in assisting me. I had to ask another staff member for help instead, and thankfully, this young woman was kind, respectful, and professional. She immediately helped me and made sure my drink was prepared. I truly appreciated her attitude, it was everything the manager lacked.Frankly, I’m stunned that someone with such poor customer service skills is in a managerial role. She is not only unqualified for the position but is damaging the reputation of the Dunkin’ brand. I will not return to this location and strongly advise others to avoid it if you expect even basic respect as a customer.
July 09 · yue wang
Not worth the price for the meager items you receive. Very disappointed at this location. Severely unhappy 🙁.
July 03 · Scott Summers
I stopped by needing just a Box of Joe and two dozen donuts, but unfortunately, I didn’t have a good experience. Despite there being three staff members behind the counter and no other customers, I wasn’t acknowledged at all. After waiting for a bit with no help, I decided to take my business to another Dunkin’.
October 15 · Damian Camacho
I am on vacation here and I love my coffee so I went here bc the other places is closed on July 4th.There was a crazy woman screaming at the workers. I was trying to order and I was about to tell her to be quiet so I can order. She keeps screaming and yelling at the hard workers.I told them to have a good day.I got me a Iced vanilla cold brew coffee and with creamer.
July 04 · NOT YOUR BIZZ
The service is too slowthere are a lot of people in line and the people working there dont care about the line.They said they dont have something i asked but it was displayed right there.
July 05 · Nirajan Pokhrel