West Hempstead McDonald's: Convenient Fast Food, Breakfast, and Coffee on Long Island

McDonald's Introduce

Introduction / Overview

For New Yorkers on the go, especially those residing in or commuting through the Long Island area, McDonald's at 856 Hempstead Ave in West Hempstead, NY, represents a convenient and familiar stop for a wide array of fast food options. More than just a traditional hamburger restaurant, this location functions as a multi-faceted food service provider, catering to various daily needs as a dedicated fast food restaurant, a morning breakfast restaurant, a specialty coffee shop, and a casual all-day eatery. This establishment is a crucial component of the local dining landscape, providing dependable service from morning to late night, seven days a week. It offers a consistent, universally recognized menu that includes classic burgers made with 100% real beef patties, beloved Chicken McNuggets®, and the famous World Famous Fries®. Beyond the core menu, the West Hempstead McDonald’s is also a go-to spot for an extensive breakfast lineup, featuring iconic items like the Egg McMuffin® and Hotcakes, making it popular for both early risers and brunch seekers.

The operational model of this location is clearly designed for maximum efficiency and accessibility, offering a multitude of ways for the busy New York consumer to get their food. From the convenience of its drive-through to the modern necessity of no-contact delivery and curbside pickup, the focus is on a quick, smooth, and modern customer experience. Inside, the atmosphere is casual and welcoming, suitable for a quick solo meal, a family visit utilizing the children’s amenities like high chairs and the Happy Meal® options, or a simple meeting over coffee. McDonald's commitment to accessibility, including a wheelchair-accessible entrance and parking lot, underscores its role as a resource for the entire community. While customer reviews occasionally point to areas for operational improvement, the fundamental promise of this McDonald's location remains the same: a fast, affordable, and easily accessible source for global favorites at nearly any time of the day or night. For Long Islanders, it is a known quantity and a reliable choice for satisfying a quick craving. The extensive menu, featuring everything from hearty breakfast meals to cool, delicious McCafé® beverages and desserts like the McFlurry®, ensures that there is always something to choose from, no matter the time or the appetite. This West Hempstead location successfully integrates into the rhythm of Long Island life, offering familiarity and prompt service that New Yorkers value highly.

Location and Accessibility

The McDonald's location in West Hempstead is situated at 856 Hempstead Ave, West Hempstead, NY 11552, USA. Its presence on a main artery like Hempstead Avenue is a key factor in its accessibility for residents and travelers across Long Island. This positioning ensures high visibility and ease of access from various surrounding neighborhoods. For those driving, the restaurant provides valuable amenities, including both a free parking lot and the availability of free street parking nearby, which greatly simplifies a quick stop. Crucially for accessibility, the location is designed to be fully inclusive, featuring a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, demonstrating a commitment to serving all members of the West Hempstead community.

As a major fast food destination, the West Hempstead location caters effectively to the transportation dynamics of New York’s suburbs. The inclusion of a dedicated drive-through is vital for customers who prefer not to leave their vehicle, especially during peak commuting hours or late at night. The restaurant's strategic location ensures it is a popular spot for breakfast, lunch, and dinner, as indicated by its operational popularity. Being in a well-established commercial area of West Hempstead means it serves a dense residential base and also captures significant traffic flow. The reliable operating hours, with the lobby open from 6:00 AM to 11:00 PM and the drive-through often extending to 1:00 AM daily, make it an extremely convenient late-night food option in the area. This superior level of accessibility and operational convenience is what makes the 856 Hempstead Ave McDonald's a practical and dependable resource for the fast-paced lives of Long Island residents.

Services Offered

The McDonald's at 856 Hempstead Ave in West Hempstead, NY, offers a comprehensive suite of dining and convenience services tailored to the needs of the modern New York customer.

Full Meal Service: Offers dining options for Breakfast, Lunch, Dinner, and Dessert, with comfortable Seating available in a casual atmosphere.
Drive-Through: Provides fast and convenient service for customers ordering from their vehicles, with extended hours typically until 1:00 AM daily.
Contactless Ordering and Pickup: Includes Curbside pickup, No-contact delivery, and traditional Takeout to maximize safety and convenience.
Delivery Service: Partners with various third-party platforms to offer Delivery directly to the customer’s location.
Onsite Services: Features in-person Dine-in for a traditional restaurant experience, along with free amenities like Wi-Fi.
Accessibility Features: Fully supports patrons with mobility needs via a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
Payment Flexibility: Accepts modern payment methods, including Debit cards and NFC mobile payments.
Family-Friendly Amenities: Caters to families with High chairs and the Happy Meal® / Mighty Kids Meal® options, and is noted as good for kids’ birthdays.

Features / Highlights

This West Hempstead McDonald's location is characterized by several key features that contribute to its popularity and utility in the Long Island community:

Extensive Operating Hours: The drive-through’s extended hours, running until 1:00 AM daily, solidify its status as a vital source for Late-night food in the area.
All-Day Meal Popularity: It is consistently popular for all major mealtimes: Breakfast, Lunch, and Dinner, making it a reliable spot regardless of when hunger strikes.
High-Quality Coffee Program: Highlighted for its "Great coffee," the location leverages the full McCafé® menu, offering a range of specialty hot and iced coffee drinks, frappes, and smoothies.
Commitment to Accessibility: The provision of a Wheelchair accessible entrance and parking lot ensures the restaurant is accessible and welcoming to all community members.
Family and Group Accommodations: The casual atmosphere and availability of high chairs and the Happy Meal® menu make it an excellent choice for Groups and families with children.
Convenience Technology: Features modern amenities such as Wi-Fi and supports fast payment options like NFC mobile payments, catering to the tech-savvy New York consumer.
Core Menu Quality: Continues to focus on the core product quality, such as its burgers made with 100% real beef patties with no fillers or preservatives, and responsibly sourced Filet-O-Fish®, upholding the brand's commitment to its signature items.

Contact Information

For New York area residents wishing to contact the West Hempstead McDonald's or find its location, the following details are provided:

Address: 856 Hempstead Ave, West Hempstead, NY 11552, USA

Phone: (516) 485-4191

Mobile Phone: +1 516-485-4191

What is worth choosing

When considering a fast food option in the West Hempstead area of Long Island, this McDonald's location at 856 Hempstead Ave is worth choosing primarily for its unparalleled convenience and comprehensive service model. New Yorkers prize efficiency, and the combination of a well-utilized drive-through with its late closing time of 1:00 AM means this location reliably offers a quick bite and late-night food options that many other establishments simply cannot match. For the individual looking for a fast, hassle-free meal, the extensive options for Takeout, Curbside pickup, and No-contact delivery—all accessible via the dedicated phone numbers—make the process seamless.

Beyond convenience, the sheer breadth of offerings ensures there is a meal for any time of day. It is "Popular for" Breakfast, Lunch, and Dinner, which speaks to its consistency across all meal categories. For those starting their day early, the commitment to a quality breakfast, highlighted by the Egg McMuffin® and other popular menu items, combined with "Great coffee" from the McCafé® line, makes it a powerful morning destination. Lunch and dinner crowds appreciate the familiar, quality-controlled items like the Big Mac® and the commitment to using 100% real beef in their burger patties.

While some customer reviews indicate opportunities for improvement in employee training and service consistency—issues common in high-volume, fast-paced environments—the fundamental value proposition remains strong. It is a family-friendly venue, catering well to children with Happy Meal® choices and ample amenities. For the vast majority of local users, the choice of this McDonald's comes down to the promise of speed, familiarity, and accessibility, particularly when a reliable, quick, and affordable meal is the priority. The free parking and the essential accessibility features further reinforce its value as a practical, everyday resource for the West Hempstead community. This McDonald's is a foundational piece of the local fast food infrastructure, built to serve the immediate and diverse needs of Long Island’s busy population.

McDonald's Food & drink

Burgers
When it comes to our burgers, we mean business. 100% real beef patties that have no fillers, additives or preservatives are the foundation for every Hamburger and Cheeseburger we proudly serve. Whether the Quarter Pounder®*, seared to stay thick a...
Big Mac®
Mouthwatering perfection starts with two sear-sizzled 100% pure beef patties and Big Mac® sauce, sandwiched between a sesame seed bun. American cheese, shredded lettuce, onions and pickles top it off.
Cheeseburger
A juicy, 100% pure beef patty with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with a tangy pickle, chopped onions, ketchup, mustard, and a slice of melty American cheese.
Double Cheeseburger
Double Cheeseburger features two 100% pure beef patties with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with tangy pickles, chopped onions, ketchup, mustard and two slices of melty Ameri...
Hamburger
A juicy, 100% pure beef patty with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with a tangy pickle, chopped onions, ketchup and mustard.
Quarter Pounder® Hamburger
A ¼ pound 100% beef patty, slivered onions, ketchup, mustard on a toasted sesame seed bun.
Double Quarter Pounder® With Cheese
Two quarter pound* Ingredients: 100% Pure USDA Inspected Beef; No Fillers, No Extenders. Prepared with Grill Seasoning (Salt, Black Pepper). Layered with two slices of melty cheese, slivered onions and tangy pickles on sesame seed bun. *Weight bef...
McDouble®
McDouble® burger features two 100% pure beef patties with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with tangy pickles, chopped onions, ketchup, mustard and a slice of melty American ch...

Chicken & Sandwiches
Irresistible flavors come to the table. Enjoy options like our chicken sandwiches and salads with chicken. Or try a Filet-O-Fish®, made with whitefish that is wild-caught and sourced from sustainable fisheries. Catch tastiness you can feel good ab...
Chicken McNuggets®
Our tender, juicy Chicken McNuggets are made with 100% white meat chicken and no artificial colors, flavors and now no artificial preservatives.
Filet-O-Fish®
Dive into our wild-caught fish sandwich! Our fish filet is made with Alaskan Pollock sourced from sustainable fisheries, topped with melty American cheese and creamy tartar sauce, and served on a soft, steamed bun.
McChicken®
Deliciously crispy chicken topped with mayonnaise, shredded lettuce, and served on a perfectly toasty bun. *Available at participating restaurants
Crispy Chicken Sandwich
This southern style fried chicken sandwich is crispy, juicy and tender perfection. It’s topped with crinkle-cut pickles and served on a new toasted, buttered potato roll.
Spicy Crispy Chicken Sandwich
With our new spicy pepper sauce topping the new southern style fried chicken on a new toasted potato roll, this sandwich was made for those who like it crispy, juicy, tender and hot.
Deluxe Crispy Chicken Sandwich
Get a little extra with toppings. Go deluxe with shredded lettuce, Roma tomatoes and mayo to take crispy, juicy and tender to the next level.

Breakfast
Meals include hash browns and small coffee or soft drink. Pick a different drink or side for an additional charge. Promotion pricing may be lower than meal pricing.
Egg McMuffin®
An excellent source of protein and oh so delicious. We place a freshly-cracked Grade A egg on a toasted English Muffin topped with real butter and add lean Canadian bacon and melty American cheese. And all that for 290 calories.
Sausage McMuffin® With Egg
Sausage McMuffin® with Egg features a savory hot sausage, a slice of melty American cheese, and a delicious egg all on a freshly toasted English muffin. For a different taste, try it with freshly grilled egg whites and smooth white cheddar*. *past...
Sausage McMuffin®
Sausage McMuffin® features a warm, freshly toasted English muffin, topped with savory hot sausage and a slice of melty American cheese.
Sausage Biscuit
Sausage Biscuit with sizzling hot sausage on a warm buttermilk biscuit that’s topped with real butter and baked to perfection.
Bacon, Egg & Cheese McGriddles®
Bacon, Egg & Cheese McGriddles® feature soft, warm griddle cakes with the sweet taste of maple, holding our thick-cut Applewood smoked bacon, a fluffy folded egg, and a slice of melty American cheese. McGriddles cakes have no artificial preservati...
Sausage McGriddles®
Sausage McGriddles® feature soft, warm griddle cakes—with the taste of sweet maple—that hold our savory, sizzling hot sausage. McGriddles® cakes have no artificial preservatives or flavors and no colors from artificial sources.
Sausage, Egg & Cheese McGriddles®
Sausage, Egg & Cheese McGriddles® feature soft, warm griddle cakes—with the sweet taste of maple—that hold a fluffy folded egg, savory sausage, and melty American cheese. McGriddles cakes have no artificial preservatives or flavors and no colors f...
Sausage Burrito
Start your morning with a Sausage Burrito—fluffy scrambled egg, sausage, melty cheese, green chiles, and onions, all wrapped in a soft tortilla.
Hotcakes & Sausage
Hotcakes and Sausage feature three golden brown, melt-in-your-mouth hotcakes with a side of real butter and the sweet flavor of maple. Plus, a side of our savory hot sausage.
Hotcakes
Three golden brown, melt-in-your-mouth hotcakes with a side of real butter and the sweet flavor of maple.
Big Breakfast
Wake up with a warm biscuit, fluffy scrambled eggs, savory hot sausage, and crispy golden hash browns. For a different taste, try it with freshly grilled egg whites.
Big Breakfast With Hotcakes
Fill up with a warm biscuit, savory hot sausage, fluffy scrambled eggs, crispy hash browns, and golden brown hotcakes with a side of real butter and the sweet flavor of maple. For a different taste, try it with freshly grilled egg whites.
Hashbrown
Deliciously tasty hash browns. Fluffy on the inside, crispy and toasty on the outside.
Apple Slices
Specially selected varieties mean our apple slices are always crisp and juicy.
Fruit N Yogurt Parfait
Creamy Fruit ‘N Yogurt Parfait with low-fat vanilla yogurt, layers of plump blueberries and sweet strawberries, and a crunchy granola topping. *Available at participating restaurants
Egg White Delight McMuffin®
Made with 100% freshly grilled egg whites, extra lean Canadian bacon, smooth white cheddar* and a warm, freshly toasted English muffin. The Egg White Delight is 250 calories and packed with protein. *pasteurized process
Bacon Egg & Cheese Biscuit
Bacon, Egg & Cheese Biscuit features a warm, buttermilk biscuit brushed with real butter, thick cut Applewood smoked bacon, a fluffy folded egg, and a slice of melty American cheese. Or, put a different spin on breakfast and try it with 100%, fres...
Sausage Biscuit with Egg
Sausage Biscuit with Egg features a warm biscuit brushed with real butter, sizzling hot sausage, and a fluffy folded egg.
Fruit & Maple Oatmeal
Our oatmeal starts with two full servings of whole-grain oats and a touch of cream. Loaded with red and green apples, cranberries and two varieties of raisins. And you can have it just how you like it, with or without brown sugar.

Snacks & Sides
Grab somethin’ for your SNACKS & SIDES. We know you aren’t always looking for a full meal, so no matter what you’re craving, we’ve got easy snacks and sides that’ll have you covered.
Hashbrown
Deliciously tasty hash browns. Fluffy on the inside, crispy and toasty on the outside.
World Famous Fries®
Our French fries are born from premium potatoes such as the Russet Burbank and the Shepody. With zero grams of trans fat per labeled serving, these epic fries are crispy and golden on the outside and fluffy on the inside.
Apple Slices
Specially selected varieties mean our apple slices are always crisp and juicy.
Side Salad
Freshly prepared with crisp chopped romaine, baby spinach, baby kale, red leaf lettuce, ribbon cut carrots, tasty grape tomatoes and served with your choice of Newman's Own dressing.

Desserts & Shakes
Our cool options don’t disappoint.
McCafé® Chocolate Shake
Chocolate Shake featuring our deliciously creamy vanilla soft serve and chocolate syrup, topped with whipped topping. Available in Small, Medium, and Large.
McCafé® Strawberry Shake
Strawberry Shake made with creamy vanilla soft serve, blended with strawberry flavored deliciousness, topped with whipped topping. Available in Small, Medium, and Large.
McCafé® Vanilla Shake
The classic vanilla shake, made with our creamy vanilla soft serve, topped with whipped topping. Available in Small, Medium, and Large.
Vanilla Cone
Enjoy a treat made with sweet, creamy vanilla soft serve in a crispy cone.* *Available at participating restaurants.
Hot Fudge Sundae
Vanilla soft serve, smothered in chocolaty fudge sauce. *Nuts optional
McFlurry® With M&M's® Candies
Dig in to a McFlurry® with M&M'S® made from vanilla soft serve with colorful chocolate candies swirled in. Enjoy these classic M&M’S® desserts in Regular Size and Snack Size.
Kiddie Cone
Creamy vanilla soft serve in a crispy little cone.
Hot Caramel Sundae
Cool and creamy vanilla soft serve meets warm, rich, buttery caramel. *Nuts optional
Strawberry Sundae
Creamy vanilla soft serve topped with sliced strawberries in a sweet and tart strawberry sauce. *Nuts optional
McFlurry® With Oreo® Cookies
Vanilla soft serve with OREO® Cookies mixed in. Available in Regular Size and Snack Size.
Baked Apple Pie
Delicious apples, lightly spiced with cinnamon, baked in a flaky pastry.
Strawberry & Crème Pie
Made with strawberries and vanilla flavored crème, baked side by side in a sugar-coated crust.
Chocolate Chip Cookie
Our classic cookie, loaded with chocolate chips and baked to soft, warm perfection. *Available at participating restaurants.
Oatmeal Raisin Cookie
Made with crunchy oats and packed with raisins for sweetness. *Available at participating restaurants.

Happy Meal
You want the best for your family. So do we. Our kid-friendly restaurants have great Happy Meal® options like a Hamburger made with a 100% beef patty that has no fillers, additives or preservatives. Or enjoy our tender and juicy Chicken McNuggets®...
Happy Meal Hamburger
Happy Meal Cheeseburger
Happy Meal 4 McNuggets®
Mighty Kids Meal 6 McNuggets®

McCafé®
McCafé® Strawberry Banana Smoothie
Made with the perfect combination of fruit purees and juices, such as strawberry and banna, blended with creamy low fat yogurt and ice. Available in Small, Medium, and Large. Ala carte only. Price and participation may vary.
McCafé® Mango Pineapple Smoothie
Made with the sweet combination of fruit purees and juices, such as mango and pineapple, blended with creamy low fat yogurt and ice. Available in Small, Medium, and Large.
McCafé® Mocha Frappé
Made with rich chocolate flavor and a hint of coffee, our Frappé Mocha is blended with ice and covered with whipped topping and chocolately drizzle. Available in Small, Medium, and Large.
McCafé® Caramel Frappé
Made with rich caramel flavor and a hint of coffee, blended with ice, and topped with whipped cream and caramel drizzle. Available in Small, Medium, and Large.
McCafé® Mocha
Made from 100% Rainforest Alliance Certified espresso, steamed with whole or nonfat milk, chocolate and caramel syrup, topped with whipped cream and a caramel drizzle.
McCafé® Caramel Mocha
The Caramel Mocha is made with expertly roasted espresso beans that are sustainably sourced from Rainforest Alliance Certified™ farms, steamed whole or nonfat milk, chocolate caramel syrup, and topped with whipped topping and caramel drizzle.
McCafé® Iced Mocha
Made from 100% Rainforest Alliance Certified espresso, whole or nonfat milk, chocolate and caramel syrup, topped with whipped cream and a caramel drizzle.
McCafé® Iced Caramel Mocha
Iced Caramel Mocha, sustainably sourced and made with espresso beans from Rainforest Alliance Certified™ farms, our refreshingly cool iced mocha is made with whole or nonfat milk, chocolate and caramel syrup, and topped with whipped topping and ca...
McCafé® Latte
Warm up with a rich Latte, made from Rainforest Alliance Certified espresso. Customize the Latte that’s made fresh just for you with steamed whole or nonfat milk, mixed with your choice of flavor at certain locations. Available in Small, Medium, a...
McCafé® Caramel Latte
Warm up with a rich Latte, made from Rainforest Alliance Certified espresso. Customize the Latte that’s made fresh just for you with steamed whole or nonfat milk, mixed with your choice of flavor at certain locations. Available in Small, Medium, a...
McCafé® French Vanilla Latte
Warm up with a rich Latte, made from Rainforest Alliance Certified espresso. Customize the Latte that’s made fresh just for you with steamed whole or nonfat milk, mixed with your choice of flavor at certain locations. Available in Small, Medium, a...
McCafé® Iced Latte
Cool down with a cold McCafé® Iced Latte, made from Rainforest Alliance Certified™ espresso. Customize the Iced Latte that’s made fresh just for you with cold whole or nonfat milk, mixed with your choice of flavor at certain locations. Available i...
McCafé® Iced Coffee
Refreshingly cool and made with sustainably sourced 100% Arabica beans, cream, and your choice of flavored syrups. Available in Small, Medium, and Large.
McCafé® Hot Chocolate
Taste the delicious chocolaty flavor of a McCafé® hot chocolate. Hot chocolate made with steamed whole or nonfat milk, rich chocolate syrup, and topped with whipped topping and chocolate drizzle.
McCafé® Coffee
Treat yourself to a cup of our simple, satisfying morning coffee. Made with 100% Arabica beans, McCafé® Coffee is expertly roasted and freshly brewed every 30 minutes. Enjoy your hot coffee black or with your choice of sugar, sweetener, and dairy ...
McCafé® Caramel Iced Coffee
Refreshingly cool and made with sustainably sourced 100% Arabica beans, cream, and your choice of flavored syrups. Available in Small, Medium, and Large.
Iced Tea
Ice Tea with a brisk blend of orange pekoe and pekoe cut black tea, served ice cold. Available in Extra Small, Small, Medium, and Large.
Sweet Tea
Sweet Tea with a briskly refreshing blend of orange pekoe and pekoe cut black tea, sweetened to perfection. Available in Extra Small, Small, Medium, and Large.
McCafé® French Vanilla Iced Coffee
Refreshingly cool and made with our dark roast beans and smooth French vanilla flavor. Personalized with your choice of sweetener and creamer for a taste that’s unmistakably yours.

Beverages
Hit refresh when you sip our DRINKS. Satisfy your thirst with a variety of drinks. From refreshing options like $1 any size soft drinks*, to $2 small McCafé Smoothies, Frappés, or Shakes**. Grab a straw and go.
Coca-Cola®
A cold and refreshing complement to all of our menu items. Available in Extra Small, Small, Medium, and Large.
Diet Coke®
Icy cold Diet Coke®, with zero calories. Available in Extra Small, Small, Medium, and Large.
Sprite®
Delicious lemon-lime taste with no caffeine. Available in Extra Small, Small, Medium, and Large.
Dr. Pepper®
Every sip is truly unique. Available in Extra Small, Small, Medium, and Large.
Diet Dr. Pepper®
Enjoy the unbelievably satisfying taste with no calories. Available in Extra Small, Small, Medium, and Large.
Powerade® Mountain Berry Blast
POWERADE® Mountain Berry Blast® is a blast of refreshment. Available in Extra Small, Small, Medium, and Large. *Available at participating restaurants
Dasani® Water
Purified with minerals for sheer refreshment.
1% Low Fat Milk Jug
Wholesome low fat milk, an excellent source of Calcium and Vitamin D.
Fat Free Chocolate Milk Jug
Fat free chocolate milk, an excellent source of Calcium and Vitamin D.
Honest Kids Appley Ever After Organic Juice Drink
Honest Kids Juice drink is sweetened only with fruit juice, and it’s an organic drink perfect for a kids meal!

McDonald's Details

Service options
Curbside pickup
No-contact delivery
Delivery
Drive-through
Onsite services
Takeout
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Coffee
Late-night food
Quick bite

Dining options
Breakfast
Lunch
Dinner
Dessert
Seating

Amenities
Wi-Fi

Atmosphere
Casual

Crowd
Groups

Payments
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids birthday
High chairs
Kids' menu

Parking
Free parking lot
Free street parking
Parking

McDonald's Photos

McDonald's Location

McDonald's

New York Nassau County West Hempstead Hempstead Avenue

856 Hempstead Ave, West Hempstead, NY 11552, USA

McDonald's Reviews

An average rating of ★3.9 from 708 user reviews.

drive thrucoffeepricebagparkingdiningrenovatedareaappbarrier

★ 5★ 4★ 3★ 2★ 1

I visited with my 10 year old daughter today. When we were almost done with our food, we noticed a small gray hair in our fries. I showed the young man who took our order, and he let his manager know. She asked the young man, in Spanish, if he saw the hair. He replied, also in Spanish, yes, but it was small. She tried to play it off like I didn't understand. I answered her in Spanish that it didn't matter if it was small or long, it's nasty. She offered to replace the fries, and I said no thanks. We'd rather our money back. Then she called over a different manager. And he said it could have been mine or my daughter's. First of all, I'm bald and she has long hair. Secondly, that's terrible to accuse. In my mind, it's basically just give the money back and keep it pushing. Instead, he offered 2 McFlurrys, which I didn't take just to take, we were full (of nasty food). He said he "couldn't" refund even the fries. Disgusting, never again.
August 16 · William P. Murphy
They should hire individual who speaks fluent English! It's always a problem when I go through the drive. The young ladies always has a attitude! It's very disappointing when workers make you feel like they're doing you a favor! I definitely will not go back to this location! Baldwin is my go to McDonald's..Good Service, Very friendly polite and organized.
August 14 · cj rogers
Cold, Stale Food and Unnecessary Rudeness — Disappointing Visit. Go to a different location *I understand that working in a busy, understaffed environment can be stressful — I’ve been there myself. No matter how tough my day is at work, I always make sure to treat people with respect because I know it’s not easy for everyone.That’s why my recent visit to this McDonald’s (July 13th,2025 at approximately 11:00pm) was so disappointing. My food was cold and stale when I received it, and I wasn’t given a receipt. When I politely asked for my drink, the manager — who seemed tired and stressed — told me to come back around and slammed the window on me. When I did come back, I was told I needed to pay extra for my drink. I calmly said I would pay but just wanted a receipt. She cut me off, saying she had other customers, and only reluctantly gave me the receipt and my drink after I insisted.I hope the management takes this feedback seriously because good customer service is just as important as fast food. Everyone deserves to be treated with basic respect, especially customers.
July 14 · Rose C
This is a great location. The food and service are great. The problem is that the Coke is horrible. This is the only McDonald's I've ever been to in any state that has bad tasting soda. I love the Coke at every other McDonald's restaurant.
August 11 · J Hawk
I recently visited the McDonald's located in West Hempstead, across from Halls Pond Park, and had a fantastic experience. From the outstanding service to the friendly staff, my visit left a positive impression on me.One of the highlights of my visit was the wonderful chat I had with two standout employees, Virginia and Mike. They were not only attentive and efficient but also engaged in friendly conversation, making my dining experience even more enjoyable. Their dedication to providing great service was evident throughout my visit.While I hadn't tried a Big Mac in a long time, I decided to indulge in some of my favorite junk food before starting my upcoming diet and intense 75 Hard workout program. The Big Mac I ordered was prepared to perfection, reminding me of the classic taste that made it an iconic menu item. It was a delicious treat that satisfied my cravings.The McDonald's restaurant itself was clean, modern, and had a classy ambiance. The attention to cleanliness and the well-maintained environment further enhanced my dining experience. The atmosphere was welcoming, making it a comfortable place to enjoy my meal.Based on my visit to this McDonald's location, I would definitely recommend it to others. The exceptional service provided by Virginia and Mike, along with the tasty food and pleasant ambiance, contributed to a positive overall experience. Whether you're looking for a quick bite or a place to enjoy some classic fast food favorites, this McDonald's in West Hempstead is a great choice.#McDonaldsWestHempstead#FoodieFinds#FastFoodCravings#williamajacobs#williamjacobs
May 12 · William Jacobs