Shake Shack Upper East Side: A New York Burger Institution

Shake Shack Upper East Side Introduce

In a city celebrated for its diverse and competitive food scene, few names resonate with the consistent quality and a quintessential New York experience quite like Shake Shack. On the Upper East Side, a beloved institution for locals and visitors alike, Shake Shack at 154 East 86th Street stands as a testament to the brand's enduring appeal. It's more than just a place to grab a quick bite; it’s a modern American eatery that has perfected the art of the classic burger. Praised by patrons as "my favorite burger spot in New York," this location upholds the brand's commitment to using only the best ingredients—from their custom 100% Angus beef blend that is never frozen, to their hand-breaded chicken that is crisp-fried to order in cholesterol-free soy oil. The combination of high-quality food, a trendy and casual atmosphere, and an incredibly friendly staff creates an experience that is consistently fresh and delicious, living up to its reputation every time.

While the restaurant is a go-to for many New Yorkers, its popularity means there is "usually a wait" to place an order. However, this is not a deterrent, but rather a sign of its high demand and a testament to the quality that awaits. The staff is well-known for their fast service, ensuring that even with a line, you’ll be enjoying your meal in no time. This blend of premium quality and efficient service is what elevates Shake Shack beyond a simple fast food joint to a true fast-casual dining icon. It's a place where you can enjoy comfort food without compromising on the quality of ingredients, all within an environment designed for a vibrant, enjoyable outing with friends, family, or even for some peaceful solo dining.

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Location and Accessibility

The Shake Shack on the Upper East Side is strategically located at 154 East 86th St, New York, NY 10028, placing it in a prime, high-traffic area. Situated on a major street, it’s easily accessible for anyone on foot, by bus, or by subway. The location is an ideal pit stop for shoppers, commuters, or those heading to and from nearby museums and parks. For those with a car, there is paid street parking available, which, while typical for New York City, is a convenient option to have. The bakery’s vibrant location makes it a central hub for the neighborhood, attracting a steady stream of patrons throughout the day and into the night.

The establishment is also highly committed to ensuring that its space is accessible to all members of the community. It features a wheelchair accessible entrance, a wheelchair accessible restroom, and wheelchair accessible seating. This focus on inclusivity means that everyone, regardless of their mobility needs, can comfortably enter, enjoy their meal, and use the facilities. This commitment to a welcoming environment is also reflected in the presence of gender-neutral restrooms, further cementing its status as an inviting and progressive space in the heart of the city.

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Services Offered

Shake Shack on the Upper East Side provides a variety of service options designed for the ultimate convenience of its New York City clientele.

Dine-in: Enjoy your meal in the casual and trendy atmosphere with plenty of seating. It's the perfect way to experience the full ambiance of the restaurant.
Takeout: For those in a hurry or who prefer to enjoy their meal elsewhere, the takeout service is quick and efficient.
Delivery: Stay in the comfort of your home or office and have your favorite burgers, fries, and shakes delivered right to your door with no-contact delivery options available for added safety.
Outdoor Seating: Take advantage of the pleasant weather by enjoying your meal at the outdoor tables. This option is particularly popular as it is a dog-friendly space where pets are welcome to join their owners outside.
Catering: For parties or large gatherings, Shake Shack offers catering services with large boxes of your favorite items, including the ShackBurger®, Chicken Shack, and Crinkle Cut Box, making it easy to get the party started.

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Features and Highlights

Shake Shack’s appeal goes far beyond its menu. The Upper East Side location is defined by its outstanding features and highlights that create a truly unique and enjoyable experience.

Casual and Trendy Vibe: The atmosphere is a perfect blend of casual and trendy, making it a comfortable spot for any occasion. It’s a popular hangout for a diverse crowd, including college students, families, and groups of friends.
Inclusivity and Community Focus: The restaurant prides itself on being an inclusive space. It is openly LGBTQ+ friendly and is a transgender safespace. The presence of a gender-neutral restroom is a key amenity that reflects this commitment to a welcoming environment for all.
Accommodating for All: The establishment is a fantastic choice for families, as it is good for kids and offers a dedicated kids' menu along with high chairs. It also serves as a great destination for tourists exploring the city.
Beyond Burgers: While hamburgers are the main event, the pub has an extensive and versatile menu. It offers comfort food, small plates, and even late-night food, making it a great option for a quick bite after a long evening. A selection of beer & wine is also available, elevating the dining experience.
Pet-Friendly: As a nod to its New York roots and love for its patrons’ furry friends, dogs are allowed in the outdoor seating area. The pub even has a dedicated menu for canine companions, with items like the Bag O' Bones and Pooch-ini®.

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Contact Information

For more information, or to inquire about catering, you can contact Shake Shack Upper East Side at the following address and phone number.

Address: 154 East 86th St, New York, NY 10028
Phone: (646) 237-5035

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What is worth choosing?

With an extensive menu of carefully crafted options, Shake Shack has something for everyone. For first-time visitors or a guaranteed classic, the iconic ShackBurger® is the star of the show. It’s a classic cheeseburger with lettuce, tomato, and ShackSauce on a toasted potato bun, and its reputation as a "most liked" item is well-earned. For those who want to try something a bit more adventurous, the new Korean BBQ Burger and the Avocado Bacon Burger are excellent choices that showcase the brand’s innovative spirit.

Vegetarians will be delighted with the ‘Shroom Burger, which was praised in a review for its "fresh buns, a juicy, cheesy patty, and overall amazing flavor." This isn't a simple veggie patty; it’s a crisp-fried portobello mushroom stuffed with melted Muenster and cheddar cheeses, a truly unique and delicious experience that is a must-try. Another great option is the Veggie Shack™ burger, which is packed with real vegetables. For those craving chicken, the Korean Style Fried Chicken Sandwich and the classic Chicken Shack™ are fantastic, made with whole white meat chicken that is hand-breaded and fried to perfection. The sides are just as important, and the Crinkle Cut Fries are a delicious, crispy staple. You can enjoy them plain or indulge with the Spicy Korean BBQ Cheese Fries for an extra kick.

To top it all off, no visit is complete without a dessert. The Frozen Custard is made in-house daily with real cane sugar and cage-free eggs, resulting in a rich, creamy treat that sets Shake Shack apart. The menu features a wide variety of shakes, from the classic Chocolate Shake to a seasonal favorite like the Strawberry Frosted Donut Shake. For those with a furry companion, don't forget to grab a Pooch-ini®, a special dog-friendly dessert that ensures everyone in the family gets to enjoy a treat. Everything on the menu, from the burgers to the refreshing Fifty/Fifty™ Lemonades, is a testament to Shake Shack’s unwavering commitment to quality and flavor.

Shake Shack Upper East Side Menu

Burgers
Our custom 100% Angus beef blend, never frozen, no hormones or antibiotics ever, humanely raised and grazed in the USA
Korean BBQ Burger
100% Angus beef cheeseburger topped with crispy sweet onions, fresh scallions and a savory Korean BBQ sauce on a toasted potato bun.
ShackBurger®
Angus beef cheeseburger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
Avocado Bacon Burger
Angus beef cheeseburger topped with freshly sliced avocado, applewood-smoked bacon, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
SmokeShack®
Angus beef cheeseburger with applewood-smoked bacon, chopped cherry peppers, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Veggie Shack™
Our veggie burger packed with mushrooms, sweet potatoes, carrots, farro, and quinoa, and topped with American cheese, crispy onions, pickles and ShackSauce (contains sesame, eggs, milk, soy, wheat, and gluten)
'Shroom Burger $9.79
*Vegetarian* Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Shack Stack® $13.29
Angus beef cheeseburger topped with a 'Shroom Burger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Hamburger
Angus beef patty and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, and gluten)
Cheeseburger
Angus beef patty with cheese and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, soy, and gluten)
Bacon Cheeseburger
Angus beef cheeseburger topped with applewood-smoked bacon on a toasted potato bun (contains sesame, milk, soy, wheat, and gluten)
BLT $6.99
All-natural Applewood Smoked bacon, lettuce, tomato, ShackSauce
Grilled Cheese $5.79
American cheese melted in a grilled potato bun (contains sesame, milk, wheat, soy, and gluten)

Chicken
Whole white meat, never frozen, no antibiotics, hand breaded and crisp-fried to order in cholesterol-free soy oil
Korean Style Fried Chicken Sandwich $9.99
Crispy, white-meat chicken breast coated in a spicy and sweet Gochujang glaze, sprinkled with sesame seeds and topped with white kimchi slaw, featuring Choi’s Kimchi, on a toasted potato bun.
Avocado Bacon Chicken $11.49
Crispy chicken breast with freshly sliced avocado, applewood-smoked bacon, lettuce, pickles, buttermilk herb mayo (contains sesame, milk, wheat, egg, soy, and gluten)
Chicken Shack™ $9.29
Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Chicken Bites™
Crispy, whole white-meat bites served with ranch, honey mustard or BBQ (contains milk, wheat, soy, and gluten)

Crinkle Cut Fries
Crispy and cut from golden potatoes, prepared in cholesterol-free soy oil
Spicy Korean BBQ Fries $4.99
Crispy crinkle cuts spiced with kimchi seasoning and served with a side of Korean BBQ sauce.
Spicy Korean BBQ Cheese Fries $5.99
Crispy crinkle cuts topped with our cheese sauce spiced with kimchi seasoning and served with a side of Korean BBQ sauce.
Fries $4.49
Crispy crinkle cut fries (contains soy)
Cheese Fries $5.49
Crispy crinkle cuts topped with our cheese sauce (contains soy and milk)
Bacon Cheese Fries $6.79
Crispy crinkle cuts topped with our cheese sauce and applewood-smoked bacon (contains soy and milk)

Shakes & Frozen Custard
Soft, premium ice cream, made in house daily only with the good stuff: real cane sugar and cage-free eggs
Strawberry Frosted Donut Shake
Donut frozen custard hand-spun with rainbow sprinkles and topped with whipped cream, real strawberry frosting and rainbow sprinkles.
Chocolate Salted Caramel Shake
Chocolate frozen custard hand-spun with salted caramel and chocolate brownie batter topped with whipped cream and salted caramel sauce.
Peaches and Cream Shake
Vanilla frozen custard hand-spun with real peach, topped with whipped cream.
Mini Seasonal Shakes
Donut frozen custard hand-spun with rainbow sprinkles and topped with whipped cream, real strawberry frosting and rainbow sprinkles. Chocolate frozen custard hand-spun with salted caramel and chocolate brownie batter topped with whipped...
Mini Classic Shakes
Our house-made frozen custard hand-spun, and half the size of our regular shakes.
Vanilla Shake
House-made vanilla frozen custard with real vanilla (contains milk and egg)
Chocolate Shake
House-made chocolate frozen custard (contains milk and egg)
Cookies and Cream Shake
Chocolate cookie crumbles hand spun with our house-made vanilla frozen custard
Strawberry Shake
Real strawberry hand spun with our house-made vanilla frozen custard (contains milk and egg)
Black & White Shake
Chocolate fudge sauce hand spun with our house-made vanilla frozen custard (contains milk and egg)
Vanilla & Chocolate Shake
Our house-made vanilla and chocolate frozen custards (contains milk and egg)
Floats
Root beer or Creamsicle® (contains milk and egg)
Frozen Custard
Vanilla or Chocolate frozen custard made in house every day (contains milk and egg)
Non-Dairy Chocolate Shake
Hand-spun chocolatey, creamy, plant-based, non-dairy frozen custard made with NotMilk™.
Non-Dairy Chocolate Frozen Custard
Chocolatey, creamy scoops of plant-based, non-dairy frozen custard made with NotMilk™.

Drinks
Lemonades and iced teas made in house with real cane sugar
Sunset Lemonade
Real strawberry and Meyer lemon juice mixed with orange zest and our house-made lemonade
Yuzu Honey Lemonade
Yuzu and sudachi citrus juices mixed in house with real lemonade and honey
Dragonfruit Pomegranate
Real dragonfruit and pomegranate mixed with house-made lemonade
Shack-made Lemonade
Made in house with real juice and real cane sugar
Fifty/Fifty™ Lemonades
Half lemonade of your choice, half Organic iced tea
Organic Iced Tea
Organic Harney & Sons iced tea brewed fresh daily
Fountain Soda
Coke, Diet Coke, Dr Pepper, Fanta Orange, Sprite, Ginger Ale, Coca-Cola Zero Sugar
Draft Root Beer
Made with real Louisiana cane sugar
Organic Apple Juice Drink $3.79
Honest Kids®
Shack2O Water $3.79
Bottled still water
Sparkling Shack2O Water $3.79
Bottled sparkling water
Milk
16 oz cup of milk

Flat-Top Dogs
No hormones or antibiotics ever, split and griddled crisp
Hot Dog $4.79
100% beef from the pros at Vienna® Beef in Chicago (contains wheat, milk, sesame, and gluten)

Beer & Wine
Cheers!
Brooklyn Shackmeister® Ale Draft
Brooklyn, NY - 4.8% ABV - American Pale Ale with a light, sweet caramel malt base & bright burst of hops.
Sixpoint The Crisp Draft
Brooklyn, NY - 5.4% ABV - Pilsner Malt hopped with Tettnang and Hallertau for a snappy, clean finish.
Bud Light $7.69
St. Louis, MO - 4.2% ABV - Refreshing light lager brewed to highlight a clean, crisp finish.
Brooklyn Stonewall Inn IPA $7.69
Brooklyn, NY - 4.6% ABV - Session IPA, Lively citra hop notes of lemon peel & fresh grapefruit zest.

Retail
Bag O' Bones $8.49
A doggie bag of 5 ShackBurger dog biscuits made just for us by NYC’s Bocce’s Bakery
Pooch-ini ® $4.79
ShackBurger dog biscuits and vanilla custard

Large Orders
Get the party started with large boxes of your Shack favorites
ShackBurger Box - 12 servings $90.99
The burger that started it all. Made with 100% Angus beef and topped with cheese, lettuce, tomato, and ShackSauce on a toasted potato bun. No modifications available. (serves 12) An order this large deserves a ‘lil extra love. Please allow for ...
Crinkle Cut Box - 12 Servings $51.29
Crispy, crinkled goodness. Served with containers and ketchup on the side. (serves 12) An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Chicken Shack Box - 12 servings $108.49
A fan fave for a reason. Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun. No modifications available. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Veggie Shack™ Box - 12 servings $110.79
Nothing lab-grown here. Our Veggie Shack™ is packed with real veggies including mushrooms, sweet potatoes, carrots + farro and quinoa, and is topped with American cheese, crispy onions, pickles and ShackSauce on a toasted potato bun. An order this...
'Shroom Burger Box - 12 servings $114.79
A veggie lover’s best friend. Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun. No modifications available. An order this large deserves a ‘lil ext...
Cheeseburger Box - 12 servings $89.99
Can’t beat a classic. 100% Angus beef topped with melted cheese on a toasted potato bun. Customize with your choice of topping(s) below. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.
Hamburger Box - 12 servings $85.79
Better than basic. 100% Angus beef on a toasted potato bun. Customize with your choice of topping(s) below. An order this large deserves a ‘lil extra love. Please allow for more cook + prep time.

Utensils
Utensils Opt-In
Utensils Opt-Out

Shake Shack Upper East Side Details

Service options
Outdoor seating
No-contact delivery
Delivery
Takeout
Dine-in

Highlights
Fast service

Popular for
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Assistive hearing loop
Wheelchair accessible parking lot

Offerings
Alcohol
Beer
Coffee
Comfort food
Late-night food
Quick bite
Small plates
Wine

Dining options
Lunch
Dinner
Catering
Dessert
Seating
Table service

Amenities
Gender-neutral restroom
Restroom

Atmosphere
Casual
Trendy

Crowd
College students
Family-friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safespace

Planning
Usually a wait
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids
High chairs
Kids' menu

Parking
Paid street parking

Pets
Dogs allowed outside

Shake Shack Upper East Side Photos

Shake Shack Upper East Side Location

Shake Shack Upper East Side

New York New York County New York East 86th Street

154 East 86th St, New York, NY 10028, USA

Shake Shack Upper East Side Reviews

An average rating of ★4.3 from 5091 user reviews.

crinkle friespatiolemonadecustardshroomcrowdthe metstairsmadison square parkcherry peppers

★ 5★ 4★ 3★ 2★ 1

Lovely place with great staff!I tried their ‘Shroom Burger and Mango Lemonade—both were delicious. The burger had fresh buns, a juicy, cheesy patty, and overall amazing flavor. I was really impressed by the quality of their vegetarian options, which makes me curious how good the non-veg must be! The Mango Lemonade was refreshing—slightly on the sour side, but still enjoyable. Definitely recommend giving this place a try at least once!
July 10 · saretta vaz
Shake Shack is my favorite burger spot in New York. Everything tastes fresh and delicious, from the burgers to the fries, and the service is consistently good. A great place to enjoy a quality meal every time.
September 08 · Amelia Liu
They have Dubai chocolate shakes which are amazing. The food of course is always consistent and love the delivery to table service. Pricy but worth it because of the staff, environment, and experience.
July 17 · Anastazia Gold
I got the seasonal truffle burger and a smoke shack with French fries and a peach and cream shake. Everything was very good. I enjoyed the burgers, the patty was nice and juicy. They also have a generous amount of cheese. It definitely passed my string test. The flavor was nice. I also really enjoyed their shake. It got real peach chunks in it and that was just wonderful. I also didn’t know that they had people bringing the food in a tray to you in the restaurant, and that was very nice.Edit 1, I tried the ‘Shroom and the black truffle’Shroom burgers for the first time, and both were delicious!!
April 27 · Bradley C
Can’t say enough good about here. It’s Sunday 7/12 in the afternoon- this staff is exceptional in every way. Their smiling is infectious and the food is outstanding. Best damn burger I’ve had in a while, real perfection of a classic burger. Those cooks on the grill are phenomenal. Well done this team should be celebrated, they all take this seriously and clearly strive for perfection. Raises/bonuses are in order! Will be back asap.
July 12 · Mercury C