Auntie Anne's/Carvel Express Introduce
## Introduction / Overview: A Double Delight on the Upper West Side
New York City often brings together unexpected, yet delightful, pairings, and the Auntie Anne's/Carvel Express shop at 2568 Broadway is a perfect example. This unique combination store caters to both your sweet and savory cravings by housing two beloved national brands under one roof. While its primary classification is an **Ice cream shop**—drawing on the iconic frozen treats of Carvel Express—it equally serves as the Upper West Side's go-to destination for the fresh, buttery, and famous pretzels of Auntie Anne's.
The shop offers a wide array of Auntie Anne's signature menu items, including the classic **Original Pretzel** and the addictively sweet **Cinnamon Sugar Pretzel Nuggets**. For those seeking heartier fare, they feature **Pretzel Dogs** and various savory nugget flavors like **Sour Cream & Onion** and **Pepperoni**. The concept is designed entirely around the **Quick visit** model, providing a **Casual** spot for New Yorkers to grab a fast, satisfying treat while on the move. It's an easy choice for a snack, known to be **Good for kids**, and offers a fun variety of drinks and dips to complete the experience.
## Location and Accessibility
The Auntie Anne's/Carvel Express is conveniently situated at 2568 Broadway, New York, NY 10025. This address positions it centrally in the Upper West Side, making it easily accessible for local residents, college students, and passersby looking for a quick and comforting snack. Located close to major retail and residential areas, it is an ideal stop during an afternoon of errands or a quick break from city walking.
In line with prioritizing customer convenience, the shop ensures practical accessibility. It features a **Wheelchair accessible entrance**, making it easy for all community members to enter and place an order. Since the focus is on a quick transaction, the store is primarily geared toward **Takeout** service, emphasizing speed and efficiency. The location on a high-traffic avenue like Broadway ensures it is well-connected to New York’s extensive public transportation network, simplifying a stop for a fast treat.
## Comprehensive Services Offered
The services at this combination shop are tailored to the "grab-and-go" culture of Manhattan, maximizing speed and minimizing complexity to provide a seamless customer experience:
- Takeout Service: The core service model focuses on **Takeout**, allowing for quick transactions and immediate enjoyment of the products.
- Quick Visit Focus: The entire operation is designed for a **Quick visit**, ensuring patrons can get their items and be on their way efficiently.
- Extensive Pretzel Options: Offers a full menu of classic Auntie Anne’s items, including Classic Pretzels, **Pretzel Nuggets**, and **Mini Pretzel Dogs**.
- Large-Format Offerings: Provides **Pretzel Buckets**, such as the **Original Pretzel Nuggets Bucket** and the **Pepperoni Nuggets Bucket**, perfect for sharing with **Groups** or taking home for a family gathering.
- Wide Dip Selection: Offers a variety of dips to customize the pretzel experience, including sweet options like **Caramel Dip** and savory choices like **Hot Salsa Cheese Dip** and **Marinara Dip**.
- Specialty Cinnabon Treats: Features select Cinnabon offerings and beverages, like the **Chocolate Peanut Butter Cup Chillatta Made With REESE'S**, expanding the sweet treat options beyond traditional ice cream.
## Key Features and Highlights
The appeal of the Auntie Anne's/Carvel Express lies in the synergy of its two core brands, delivering both novelty and familiarity:
- Dual-Brand Convenience: The combination of Auntie Anne's pretzels and Carvel Express ice cream/frozen treats is a major draw, offering a one-stop shop for diverse snacking needs—from hot, savory pretzels to cold, creamy desserts (though specific Carvel ice cream details are not provided, the 'Ice cream shop' type is confirmed).
- The Pretzel Bucket Advantage: The **Pretzel Buckets** are a major highlight, providing excellent value and convenience for families or group events like watching sports (**Football Buckets** are explicitly featured).
- Savory Pretzel Variety: Beyond the classic sweet options, the shop provides unique savory pretzel nuggets, such as the **Sour Cream & Onion Pretzel Nuggets** and **Honey Mustard Pretzel Nuggets**, offering a unique snack that is a step above standard fast food.
- Seasonal/Featured Drinks: The menu often features refreshing, limited-time beverages like the **Watermelon Spritz** and **Watermelon Lemonade Mixer**, providing an enticing cold drink option.
- Easy Payment: The acceptance of major **Credit cards** and **Debit cards** ensures quick and frictionless transactions, fitting the fast-paced nature of New York City.
- Family-Friendly Destination: As a location deemed **Good for kids**, it’s a simple, reliable spot for a treat that parents and children can agree on.
## Contact and Location Information
For New Yorkers looking to quickly locate or contact the shop for their next snack run, here is the essential information:
Address: 2568 Broadway, New York, NY 10025
The shop’s focus on the **Takeout** model means in-person interaction is generally brief and efficient, reflecting its **Quick visit** planning designation.
## What is Worth Choosing at Auntie Anne's/Carvel Express
Choosing Auntie Anne's/Carvel Express is choosing immediate satisfaction and comfort food familiarity on the Upper West Side. While some customer reviews highlight issues related to product quality and staff service, the worth of this location is rooted in its proven menu items and convenient concept.
What is highly worth choosing here are the classic, hot pretzel products, particularly the signature **Original Pretzel Nuggets** with a dip like the **Sweet Glaze Dip** or **Cream Cheese Dip**. For a heartier savory meal, the **Mini Pretzel Dogs** offer a filling, handheld option. For gatherings, the value and variety of the **Pretzel Buckets** (like the **Cinnamon Sugar Pretzel Nuggets Bucket**) are unmatched for easy sharing.
New Yorkers should view this stop as a reliable, casual source for the brand-name treats they know and love, accessible on a busy stretch of Broadway. It's a pragmatic choice when the need for a **Quick visit** or a satisfying sweet/salty snack strikes, especially for families and college students in the area. The convenience of having both the iconic pretzel and frozen treat options at one accessible spot makes it a unique and valuable part of the UWS quick-service landscape.
Auntie Anne's/Carvel Express Services
Featured Products
- Football Buckets
Get a Football Bucket with two flavors of Pretzel Nuggets/Mini Dogs and your choice of three dips.
- Sour Cream & Onion Pretzel Nuggets
Original Nuggets Topped with Sour Cream & Onion Seasoning
- Honey Mustard Pretzel Nuggets
Original Nuggets Topped with Honey Mustard Seasoning
- Pepperoni Pretzel Nuggets
Bite-size pizza with pretzel dough. each one is topped with a pepperoni slice and a three cheese blend.
- Watermelon Spritz
We added Watermelon flavor to our refreshing twist of lemonade and Sprite®. Try this limited time Spritz today.
- Watermelon Lemonade Mixer
Refreshing Watermelon flavor mixed with our Original Lemonade.
- Watermelon Frozen Lemonade Mixer
Watermelon Lemonade with a frozen twist.
Pretzel Buckets
- Pepperoni Nuggets Bucket $49.99
A fun twist on pizza delivery. Add Marinara Dips to complete the pizza party. Each bucket includes 5, 16 oz. cup servings per bucket.
- Original Pretzel Nuggets Bucket $45.99
Shareable bucket of salty Original Nuggets. Each bucket includes 5, 16 oz. cup servings per bucket.
- Mini Pretzel Dogs Bucket $49.99
Mini dogs for many friends! Try a Mini Pretzel Dogs Bucket. Each bucket includes 5, 16 oz. cup servings per bucket.
- Cinnamon Sugar Pretzel Nuggets Bucket $45.99
Sharing is sweeter with Cinnamon Sugar Nuggets. Each bucket includes 5, 16 oz. cup servings per bucket.
Classic Pretzels
- Original Pretzel $7.99
The original twist that started it all; a simple, buttery and salty pretzel.
- Cinnamon Sugar Pretzel $7.99
A sweeter take on a twist sprinkled with fresh cinnamon and sugar.
- Sweet Almond Pretzel $7.99
Anne's favorite twist: a sweet, yet salty pretzel baked with a toasted almond crunch.
Pretzel Nuggets
- Cinnamon Sugar Pretzel Nuggets
Cinnamon and sugar make these little twists impossible to resist.
- Original Pretzel Nuggets
Bite-size salty pretzel nuggets that are baked fresh for you.
- Sour Cream & Onion Pretzel Nuggets
Original Nuggets Topped with Sour Cream & Onion Seasoning
- Honey Mustard Pretzel Nuggets
Original Nuggets Topped with Honey Mustard Seasoning
Pretzel Dogs
- Mini Pretzel Dogs $9.99
These mini bites pack big flavor with Nathan’s Famous® hot dogs wrapped in our fresh-baked pretzel dough.
- Original Pretzel Dog $8.99
Pretzel dough twisted around a Nathan's Famous hot dog.
Drinks
- Coca-Cola® Fountain Soda
Auntie Anne's proudly serves Coca-Cola® products to pair perfectly with our pretzels.
- Bottled Water $3.99
- Watermelon Frozen Lemonade Mixer
Watermelon Lemonade with a frozen twist.
- Watermelon Lemonade Mixer
Refreshing Watermelon flavor mixed with our Original Lemonade.
- Watermelon Spritz
We added Watermelon flavor to our refreshing twist of lemonade and Sprite®. Try this limited time Spritz today.
Dips
- Cheese Dip $1.99
Pretzels and cheese, meant to twist it up together.
- Sweet Glaze Dip $1.99
Creamy, sweet glaze perfect for cinnamon sugar.
- Marinara Dip $1.99
Savory and slightly sweet red sauce.
- Hot Salsa Cheese Dip $1.99
Add some heat with this spicy, cheesy dip.
- Honey Mustard Dip $1.99
Sweet tang of honey mustard.
- Caramel Dip $1.99
Sticky, delicious dip for any pretzel's sweet side.
- Cream Cheese Dip $1.99
Rich, delicious dip for any pretzel.
- 6 Dips $10.99
Add 6 dips to your order to elevate your snacking experience.
Cinnabon Quick Bites
- Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES $0.00
OREO® and java lovers unite. OREO® cookie pieces, caramel, coffee drizzle. Try one today at participating locations.
- Chocolate Peanut Butter Cup With REESEs Bon $0.00
OREO® and java lovers unite. OREO® cookie pieces, caramel, coffee drizzle. Try one today at participating locations.
Cinnabon Beverages
- Chocolate Peanut Butter Cup Chillatta Made With REESE'S
Chocolate, REESE’S Peanut Cups, and REESE’S PIECES. This Chillatta is sure to mesmerize your tastebuds
Auntie Anne's/Carvel Express Details
Service options
- Takeout
Accessibility
- Wheelchair accessible entrance
Dining options
- Table service
Atmosphere
- Casual
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Auntie Anne's/Carvel Express Photos










Auntie Anne's/Carvel Express Location
Auntie Anne's/Carvel Express
2568 Broadway, New York, NY 10025, USA
Auntie Anne's/Carvel Express Reviews
pretzelsadditionthe neighborhoodemployeeslemonadesaltedsundaeprice
★ 5★ 4★ 3★ 2★ 1Cannot give this place a low enough rating. I first tried it in October and got a cinnamon pretzel that was hard as a rock. Nothing like it’s supposed to be with poorly trained employees. I tried it again today and got the cinnamon nuggets. All the cinnamon was melted off the nuggets and they were almost wet texture. And halfway through the cup I find a strip of paper with white hairs attached to it in the middle of the nuggets. Neither the owner or the staff evinced any concern about this. Never again.
March 21 · Joseph RubinLady at the counter with indian accent, refused to make non salted pretzels. 9/16/25 6:00pm. Only gave salted one take it or leave it. The worker on left was making pretzels currently just as they just DID NOT FEEL like doing it. I am allergic to that and they were overly SALTY. I felt like throwing it in her face. I also have photo as a reference. Unhappy, very poor service on 97th and broadway!
September 16 · Shen DoshiUPDATE: Very disappointed in the service at this location. The employees are very unknowledgeable and they struggle to take people’s orders. I’ve never had a problem ordering ice cream at an ice cream shop before but somehow the 2 times I’ve been here the employees have difficulty taking my order as well as the orders of other customers. The other day a customer picked up an ice cream cake and the Happy Birthday written on it was completely illegible! The employees seemed to not understand what the issue was and just stared as this customer was telling them the issue. They didn’t offer any kind of compensation. And if you’re looking for the Wed BOGO Sundae special, don’t bother because they still don’t have hot fudge and they don’t know when they’re going to get it (the sauce in my picture is Hershey’s chocolate sauce, not hot fudge). I was so excited for this Carvel to open but I won’t be coming back until they get it together.So excited that this Carvel has finally opened!! A great and welcome addition to the neighborhood! Can’t wait to come back on a Wednesday for the sundae bogo special🍦🍦
October 03 · Alana RogersHey guys, my name is Calvin. I literally came from 34th St. and there was closing. I got here at 11:51 and they still compliment me and service me. They are very good and very fast on their feet. Everything is fresh. Everything is great thank you
June 07 · Calvin SotoThis store is absolutely fantastic. The people running the store are so sweet and excited to see you, amazing at remembering their regulars and treating them with care. The food is amazing and made fresh, wonderful!
June 08 · Izzie Penn
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