CBK Cookies Introduce
Hello, New York! When you need a dessert that is as visually impressive as it is delicious, a custom bakery is often the answer. We’re taking a close look at CBK Cookies, a business that serves as both a bakery and a caterer, specializing in highly decorated and personalized sweets. Located in the bustling city, CBK Cookies offers a variety of products, from intricate cookies to cakes and cupcakes, making it a go-to for special events and unique gifts. This article is your guide to understanding the full scope of what this business offers, from its retail presence to its custom order process, all based on available public data and real customer feedback.
For local New Yorkers planning a party, a corporate event, or a simple celebration, finding the right vendor is a top priority. The customer reviews for CBK Cookies offer two very different perspectives on the experience. One reviewer, who had a less-than-ideal interaction, shares their frustration with the business's communication style. They describe a "lack of patience" and a "condescending tone," and detail a situation where their custom order was canceled after a simple design inquiry. This review highlights the challenges that can arise when dealing with vendors for specific, custom requests, and the importance of feeling like a partner in the process. This kind of feedback is valuable for setting realistic expectations, especially for those who feel stressed about event planning.
In contrast, another review paints a very positive picture of the retail experience. This customer praises the "exquisite, delectable" quality of the cookies, calling them "worth the price." They note that the business has a storefront and offers small bags of decorated cookies and mini cupcakes for sale, which seems to be a separate, more direct-to-customer offering from the custom order service. The reviewer's enthusiasm for the products—so much so that they are eager to go back for more—is a powerful endorsement of the bakery's core product quality. These contrasting reviews make it clear that the CBK Cookies experience can differ significantly depending on the nature of the transaction.
This article will provide a balanced and honest overview, incorporating all of the information provided. We'll detail the bakery's location and its service options, which include both retail sales and custom orders. We will also highlight its unique features, such as its focus on decorated cookies and its LGBTQ+ friendly status. By the end, you'll have a comprehensive understanding of what to expect from CBK Cookies, helping you decide if it’s the right fit for your needs, whether you're buying a single bag of cookies or commissioning a custom cake.
Location and Accessibility
CBK Cookies is located at 1580 Park Ave, New York, NY 10019, USA. This address places it in a different part of the city from the 10029 zip code often associated with East Harlem, putting it near the bustling area of Midtown West. It is situated on Park Avenue, a major thoroughfare that offers a variety of public transportation options. The area is well-served by numerous subway lines, including the B, D, E, F, and M trains at Rockefeller Center, and the N, Q, R, and W trains at 57th Street. This makes the bakery highly accessible from many parts of Manhattan.
While the provided information does not detail specific physical accessibility features, a search of public data indicates that the business may operate on an appointment-only basis for some services, which is common for custom bakeries. The presence of a storefront for retail sales suggests that it is open to the public during certain hours. Given its location in a commercial area, getting to and from the bakery is a manageable task for most people using New York’s extensive public transit system. The fact that the business offers both "Delivery" and "Takeout" also enhances its accessibility, providing convenient options for customers who cannot or prefer not to visit the location in person.
Services Offered
CBK Cookies offers a variety of services, with a clear distinction between its pre-made retail items and its custom-ordered products.
- Decorated Cookies: This is a core part of their business. They offer items like "Outline Cookie," "Painted Cookie," and seasonal options. The pricing for the seasonal cookies suggests a higher level of detail and craftsmanship.
- Cakes and Cupcakes: The bakery provides cakes and cupcakes, with a choice of vanilla and chocolate flavors for both the cake and icing. Options include an "8" Family Cake," "Sheet Cake," and "Cupcake" services.
- Seasonal Gift Tins: For special occasions, they offer gift tins with various cookie flavors, including "Fruit Thumbprint," "Shortbread," "Chocolate Chunk," "Creme Filled," and "Mini Chips."
- Delivery: The business offers delivery service, which is a great option for customers placing large or custom orders for events.
- Takeout: For both custom orders and retail items, takeout service is available for pickup at the storefront.
- Catering: As listed in the provided data, CBK Cookies is also a "Caterer," indicating they can handle larger orders for events, parties, and corporate functions.
Features / Highlights
The features of CBK Cookies can be seen from two perspectives: the quality of their products and the nature of their customer service.
- Exceptional Product Quality: A major highlight is the quality of their baked goods. A customer review praises the cookies as "WOW are they good" and "worth the price," comparing them to a well-known NYC cookie brand. This suggests a very high standard of taste and craftsmanship.
- Artistic Skill: The bakery specializes in decorated cookies, indicating a focus on aesthetic appeal and artistic skill. This is a key feature for customers seeking visually stunning desserts.
- LGBTQ+ Friendly: The business identifies as "LGBTQ+ friendly," which is an important consideration for customers who value and seek out inclusive businesses for their events and purchases.
- Retail Sales Option: The fact that they have a storefront and offer "retail sales" is a highlight. This allows customers to purchase small items on the spot without the need for a custom order, making it a convenient option for a quick treat or last-minute gift.
- Credit and Debit Card Payments: The acceptance of "Credit cards" and "Debit cards" makes transactions convenient and easy for customers.
Contact Information
To connect with CBK Cookies, here is the provided contact information.
Address: 1580 Park Ave, New York, NY 10019, USA
Phone: (212) 794-3383
Mobile Phone: +1 212-794-3383
What is worth choosing
Deciding whether to choose CBK Cookies depends on your specific needs and what you prioritize. The provided information and reviews present a clear picture of a business with a dual identity: a creator of high-quality, delicious, and beautifully decorated baked goods on one hand, and a potentially challenging custom-order experience on the other. If your primary goal is to purchase a few of their pre-made cookies or mini cupcakes, the positive retail review suggests you will be "won't be disappointed." The quality is described as exquisite and well worth the price, making it an excellent choice for a personal treat or a small gift.
However, if you are planning a large event and require a custom-designed cake or a large batch of special cookies, the other review is a critical piece of information. The communication challenges described—a "condescending tone" and a lack of partnership—could add stress to an already complex process. For customers who need to feel fully supported and understood by their vendors, this might be a concern. The cancellation of an order over a simple design question is a strong warning sign. Ultimately, CBK Cookies seems to be an excellent choice for its ready-to-go, high-quality products. For larger, more complex custom orders, it would be wise to manage expectations and ensure clear, upfront communication to avoid frustration. The bakery's status as a women-owned business and its LGBTQ+ friendly stance may also be a key factor for customers who wish to support these values.
CBK Cookies Services
Decorated Cookies
- Outline Cookie
- Painted Cookie
- Outline Seasonal Cookie $25.00
Dozen.
- Full Fancy Seasonal Mix Cookie $35.00
Dozen.
Cakes and Cupcakes
Flavors for icing and cake vanilla and chocolate.
- 8" Family Cake $50.00
Serves 10-12. Two layers.
- Sheet Cake
11" x15".
- Cupcake
Seasonal Gift Tins
Choose a flavor: Fruit Thumbprint, Shortbread, Chocolate Chunk, Creme Filled, Mini Chips.
- Tea Cookie
Fruit thumbprint, shortbread, chocolate chunk, creme-filled and mini chips.
CBK Cookies Details
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
- Debit cards
CBK Cookies Photos










CBK Cookies Location
CBK Cookies Reviews
Unfortunately, communicating with this business left me feeling frustrated and exasperated due to a lack of patience and an overall condescending tone in their emails.They canceled my order after saying they could make it because I asked if *it was possible* for them to change 1 design of a cookie to another design that I thought could be similar. (Literally: a dog's face instead of a flamingo.)Personally, as a potential customer, I expect to be able to clarify any statements that are unclear to me without feeling judged, or reminded that "they've said that already" when in fact, the statement was not clear in the first place.I find planning events stressful enough without communicating with vendors that make you feel like they're doing you a favor just by responding back to you.If you want to feel partnered with as you figure out what design would work best for you and the bakery, I wouldn't recommend them.
May 26 · Alexandria SnipeCBK has had a storefront for a while, but they're now open for retail sales. When I went in, they had small bags of decorated cookies, and mini cupcakes for sale. The cookies are in the style of Eleni's cookies - shortbread (or just butter?), and decorated with frosting. Not cheap by any means, but WOW are they good. Worth the price, and when you see the price, trust me - they are worth that price. Buy a few, or buy a bunch, you won't be disappointed. I have to go back now and try the mini cupcakes!
March 23 · 夏MonicaI love “cake in a can”. The best cake ever. And I sent, as presents to a large number of people and everyone was thrilled. Amazing customer service.
September 16 · Alexandra TrowerGood
April 25 · Roberto Perez
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